외관

하얏트 하우스 파시파니 - 이스트 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1635개 이용 후기 중 1020개" "
평점 8 - 좋아요. 1635개 이용 후기 중 409개" "
평점 6 - 괜찮아요. 1635개 이용 후기 중 101개" "
평점 4 - 별로예요. 1635개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1635개 이용 후기 중 53개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable, Hard to match with photos.
Very good based off the price !! Breakfast was free but not good quality ! Double check the number of bed before you confirm and do not trust photos !
2019년 12월에 4박 숙박함
답변 제공: Mark 님, 2020년 1월 24일
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Goeun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
강추
특가로 좋은 호텔 잘 묵었음. 아침식사 잘 나오고 시설상태 좋음.
2017년 9월에 3박 숙박함

10/10 - 훌륭해요

ANTONIO 님, Rialto

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff, quiet hotel. Coffee and food within walking distance. 3rd time at this hotel and will definitely return.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Antonio, it's a delight to know you found the Hyatt House Parsippany quiet and conveniently located. We're glad you appreciate our friendly team members and the proximity to coffee and food establishments. Your continued patronage means a lot to us and we're eagerly waiting for your return visit!

4/10 - 별로예요

Jeremy

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rundown location that charges $15/day to park in a wide open vacant lot.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
Jeremy, we regret to learn about the dissatisfaction you felt with regard to the parking arrangements. While our parking space is designed to be ample and convenient, it seems we may not have met your expectations. We appreciate your input, as we are constantly seeking ways to improve guest experiences.

10/10 - 훌륭해요

Bernadette

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Bernadette, thank you for giving Hyatt House Parsippany the highest rating on Expedia! We are thrilled that you had a superb experience. We hope to welcome you back for another stellar stay in the future.

2/10 - 너무 별로예요

Kerri

연인과의 여행
별로예요: 편의 시설/서비스
I took my husband out for the weekend for his birthday! We had a nice dinner and stayed the night here. In the morning, I went down with him for lunch and unfortunately had a woman whi came down starting a bunch of drama and weird comments at me and my husband because apparently we looked at her when she spilled her milk and was walking around everywhere barefoot. She would not stop harassing us and even followed us up to our room recording by the way. No one helped or did anything in anyway. I calles the cops finally and they had arrived but they could not find her. The front desk woman had asked me to please talk to their manager to fix this situation and help us maybe fix this inconvenience. I finally agreed and what did he do, NOTHING. He had barely anything to say and in no way tried to fix this situation or satisfy his customers needs for this inconvenience. I understand that he couldnt take back what happened, but he did not care at all. I will not be going back or recommending them to anyone.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Dear Kerri,Thank you so much for being our guest, and happy belated birthday to your husband. I'm sorry that this negative interaction with another guest spoiled the end of an otherwise great stay. I do not know how exactly circumstances unfolded between you and the other guest but if our staff could have done more and did not, then I sincerely apologize for our lack of action. We truly value you as a guest and hope that you will reconsider staying. I would love to have the opportunity to help you with a future stay, and I strongly encourage you to contact me directly at the hotel the next time you are traveling to Parsippany.Vincent SammartineHotel Manager

8/10 - 좋아요

Marissa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Marissa, thanks for choosing to stay at the Hyatt House Parsippany and for rating us. We are glad to know you had a satisfying experience. We're eagerly anticipating your next visit to make it even more remarkable.

8/10 - 좋아요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
We appreciate you sharing this positive rating, James!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt House Parsippany. We want to share an even more enjoyable experience with you next time.

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Alexander, thank you for choosing Hyatt House Parsippany and for your top rating. We are thrilled you had a wonderful stay and we look forward to welcoming you back for another seamless experience.

10/10 - 훌륭해요

Isoline

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Isoline, it's terrific to hear that you had a five-star experience at Hyatt House Parsippany. Thank you for your rating. We eagerly anticipate your next visit.

10/10 - 훌륭해요

Tyray

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was very clean and well maintained compared to the first Inn I visited. Keep up the great work!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Tyray, it's truly wonderful to read that you appreciated the cleanliness and well-kept quality of Hyatt House Parsippany. We really value your words of encouragement for our team to keep doing an excellent job in maintaining our hotel. Your satisfaction is our greatest reward. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

lina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was good
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Lina, it's wonderful to hear that your stay at Hyatt House Parsippany met your expectations. We appreciate your feedback and look forward to the opportunity to serve you again soon.

10/10 - 훌륭해요

Samuel

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wish parking was free. Any reason that it is not?
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Samuel, we appreciate your positive feedback about Hyatt House Parsippany and understand your comments about the parking situation. For several reasons, including security and maintenance, there's a nominal fee attached. We believe our competitive parking cost aligns with providing the best service and experience possible for our guests. Your understanding in this instance is greatly appreciated. We look forward to hosting you again in the near future.

10/10 - 훌륭해요

Myrtha

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hôtel, propre et très spacieux.
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Myrtha, it's heartening to hear you found Hyatt House Parsippany to meet your expectations with its cleanliness and spaciousness. Your positive feedback is greatly appreciated, and we hope to welcome you back soon.

8/10 - 좋아요

Mia

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
That i had to pay for parking 😒
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Mia, thanks for sharing your feedback. We understand that the parking situation may have been unexpected. At Hyatt House Parsippany, all tariffs are outlined prior to booking to maintain transparency. We're grateful for your understanding and look forward to welcoming you back soon.

2/10 - 너무 별로예요

Poornanithila

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Poornanithila, we noticed you recently rated your stay and it appears we did not meet your expectations. We value all guest feedback and continuously strive to improve our offerings and service. We'll examine our services to see where we may have missed the mark. Do please consider giving us another chance, we would like an opportunity to give you a more enjoyable experience.

10/10 - 훌륭해요

Andreina

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelent
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 3일
Andreina, thank you for sharing your experience at Hyatt House Parsippany. It's wonderful to hear you found our services to be excellent. We appreciate your feedback and we're looking forward to your next visit.

10/10 - 훌륭해요

Bhagya

2024년 1월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Bhagya, it's wonderful to hear that your experience at Hyatt House Parsippany was enjoyable. We are grateful for your top-rated scoring on Expedia. We genuinely look forward to welcoming you back for another pleasant stay.

10/10 - 훌륭해요

Christind

가족 여행
좋아요: 청결 상태, 객실의 편안함
NJ hotel
The receptionist was very polite in spite of the very rowdy guests in the restaurant area. We were not able to get a meal because of the private party. Breakfast was also very loud because of the same people at the party. Not very condusive to staying at the hotel for Sunday morning. Otherwise hotel looks like it's furnishings were brand new. The only other complaint is why we have to pay parking when the 2 hotels on each side of us had free parking.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
Christind, it's superb to learn that the politeness of our colleagues at the Hyatt House Parsippany and the freshness of our furnishings met your expectations. We regret, however, that the circumstances during your visit led to a disruption in your dining experiences and overall peace in the morning due to an event. Additionally, we note your concern over the parking charges. We can assure you that our prices are in line with many local area hotels, and we strive to deliver value in all other aspects of our service. We look forward to the opportunity to host you again soon, hopefully under calmer circumstances.

4/10 - 별로예요

Doug

답변 제공: Customer Service 님, 2024년 1월 25일
Doug, we regret that our service didn't meet your expectations. We're continually working on improving guest experience and would appreciate any specific feedback you can provide. Your thoughts matter to us and will undoubtedly aid our advancement.

8/10 - 좋아요

Mohamad

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Mohamad, thank you for taking the time to rate your stay at Hyatt House Parsippany. We value your feedback, and are glad to see you had a satisfactory experience. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Terbert

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 21일
Thank you for the fantastic rating, Terbert!It's outstanding you had such a wonderful experience at Hyatt House Parsippany. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 - 훌륭해요

Laverne

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 4일
Laverne, thank you for your generous rating! Such delightful feedback encourages our colleagues at Hyatt House Parsippany to maintain their excellent service. Looking forward to your next visit!

8/10 - 좋아요

William

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I thing i didn't like was i had too pay to park in there lot. I never had to do that in any hotel i have ever stayed at. I will definitely think twice before staying there again.
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 14일
William, your feedback is appreciated and your concerns regarding the parking charge is noted. It's somewhat unusual to have such charges at our locations and we understand your surprise. Nonetheless, we're glad you thought of staying with us. Do give Hyatt House Parsippany another consideration in the future as we're committed to offering you a service that suits your needs best.

8/10 - 좋아요

Marc

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The one negative was being charged for parking............
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Marc, thank you for your feedback. It's regrettable you weren't fully pleased with the parking arrangements. Hyatt House Parsippany is dedicated to ensuring guest satisfaction, so we've duly noted your concern. We hope to have an opportunity to better serve you in the future.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thank you for the 5/5 rating, Mark!It's excellent you enjoyed your time at Hyatt House Parsippany so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

6/10 - 괜찮아요

Kathie

가족 여행
별로예요: 청결 상태, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Thank you for sharing your feedback, Kathie.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

6/10 - 괜찮아요

Halima

2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Halima, it seems you had a mixed experience during your stay. We want all of our guests to leave with positive memories. As such, any additional comments and suggestions would be welcome to help us refine our accommodations and services. We hope to welcome you back in the future, aiming for a better stay next time.

6/10 - 괜찮아요

ELVIN 님, Temple Hills

2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Thank you for sharing your feedback, Elvin.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

10/10 - 훌륭해요

Kerry

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thank you for taking the time to leave this wonderful rating, Kerry! We hope to see you again soon at Hyatt House Parsippany so we can share yet another amazing experience!

6/10 - 괜찮아요

deen

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Deen, thank you for taking the time to rate your stay. It seems we didn't quite meet your expectations this time around. We value your feedback and will use it to reassess our efforts in providing a better guest experience in the future. We hope you will consider giving us another opportunity on your next visit.

10/10 - 훌륭해요

Kwasi

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Thank you for this excellent rating, Kwasi!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt House Parsippany! We'd love to host you again someday for yet another unforgettable visit.

10/10 - 훌륭해요

Nirmal

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Nirmal, we're thrilled to hear that you had a great stay at the Hyatt House Parsippany! Your fantastic rating is much appreciated. We hope to welcome you back for another pleasant experience soon. Thank you for choosing to stay with us!

10/10 - 훌륭해요

Carlos

2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Carlos, it's excellent to know you had a wonderful stay at the Hyatt House Parsippany. Your high rating deeply motivates and encourages our team. We appreciate your feedback and are eager to have you visit again in the future!

2/10 - 너무 별로예요

DAYMION

2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Daymion, your rating suggests your experience didn't meet expectations. We’d appreciate learning more about your stay to improve for future visits. We hope you'll consider giving us another opportunity to meet your expectations.

8/10 - 좋아요

Bill

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property & room was good. Room was spacious & clean. Shower door was difficult to slide(reported) would be the only room negative. An oversight on my part was finding out there was a fee to park. I fail to rationalize the purpose in charging for onsite parking separate from the room. Maybe the room rate is the bait.
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Bill, we're very pleased to hear you found the Hyatt House Parsippany room to be spacious and clean. We understand your concerns regarding the shower door and our parking policy. Your feedback is certainly appreciated and will be taken into account as we continuously aim to improve our service. We hope to welcome you back in the future, offering an even more pleasant experience.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
comfortable stay
The hotel is good overall. 1. nice and clean room with large windows 2. location is not too far from NYC 3. lots of restaurants in 5mile radius 4. even though we arrived late, had to wait 30mins for our room to be cleaned 5. Breakfast is complimentary and nice 6. Parking is PAID ($15 per day), but it could have been free 7. The shower gel was near empty and had to bath with the bar soap from hand wash. 8. One of the breaker switch was off and hence few lighting and TV was not working. Even the TV remote was missing. Had to call service to fix it up.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 4일
The Hyatt House Parsippany is glad that you found your room to be well-maintained and appreciated the location and range of nearby dining options. We value your acknowledgment of the complimentary breakfast we offer our valued guests. We regret the slight delay in room readiness upon your late arrival and the issues encountered with the bathroom amenities and some of the room facilities. Rest assured, our dedicated team members are always eager to assist and rectify any concerns you may have. We hope you’ll consider us for a future visit to demonstrate our commitment to your comfort.

8/10 - 좋아요

Darchelle

가족 여행
좋아요: 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 4일
Darchelle, it's great to hear that your stay at Hyatt House Parsippany aligned with your expectations. We appreciate your feedback and look forward to the next opportunity to host you with another satisfying visit.

10/10 - 훌륭해요

jeffrey 님, PASSAIC

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thanks, Jeffrey! It's outstanding your time at Hyatt House Parsippany was fantastic. We can't wait until your next visit!

10/10 - 훌륭해요

Erlyn

좋아요: 객실의 편안함
별로예요: 청결 상태
Stay was good. Sheets and towels was dirty.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Erlyn, it's disheartening to note that there was a concern with the cleanliness during your stay. Rest assured, Hyatt House Parsippany prioritizes cleanliness and comfort above all. Your comment will be shared with our housekeeping team members for further review to improve our services. Despite this, we're glad to know your stay was enjoyable overall. We do hope to welcome you back in the future.

10/10 - 훌륭해요

Keziah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my time so much at this hotel that I extended my stay! I wish the bar and restaurant opened but it was holiday time.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Keziah, it's fantastic to hear that you enjoyed your time at Hyatt House Parsippany so much that you extended your stay! It's unfortunate that you weren't able to experience our bar and restaurant due to the holiday season. Next time you stay, we hope they will be open for your enjoyment. Thank you for choosing us and for your positive review. We look forward to welcoming you back.

10/10 - 훌륭해요

Alberto

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thanks for the perfect rating, Alberto!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt House Parsippany.

10/10 - 훌륭해요

Azmat

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 12월 31일
Azmat, it's great to hear your stay at the Hyatt House Parsippany met your expectations. We're delighted to have provided an enjoyable experience. We look forward to welcoming you back in the future.

8/10 - 좋아요

Douglas

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Douglas, it's great to see your high rating for Hyatt House Parsippany. We're sincerely grateful for it. Whenever you're back in our city, we'd be delighted to host you again. Safe travels until then!

6/10 - 괜찮아요

Moezza

The pullout couch needs updating . Very uncomfortable
2023년 12월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Moezza, thank you for sharing your thoughts. We're sorry to hear about the discomfort you experienced with our pullout couch. We are continuously striving to improve our guest experience; thus, feedback such as yours is invaluable. We appreciate your comments and will take them into consideration as we make future updates.

10/10 - 훌륭해요

Penny

가족 여행
좋아요: 청결 상태, 객실의 편안함
Delightful!
Delightful- no complaints.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 30일
Penny, it's wonderful to hear that you had a delightful experience at Hyatt House Parsippany. We're elated there were no areas of concern during your stay. We value your feedback and appreciate you choosing our hotel. We hope to welcome you back soon!

10/10 - 훌륭해요

Seth

좋아요: 청결 상태, 객실의 편안함
Very Comfortable stay
Nice big, clean room with a kitchenette. Generous breakfast in the large comfortable dining area.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 28일
Seth, it's a delight to hear that you enjoyed the spacious and spotless accommodations at Hyatt House Parsippany. We are thrilled you found our kitchenette useful and appreciated the bountiful breakfast in our expansive and cozy dining area. Thank you for sharing your excellent feedback, and we hope to see you soon for another memorable stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 12월 27일
We appreciate you leaving your feedback with us.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 - 훌륭해요

Terbert

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 28일
Terbert, it's fantastic to see such a positive rating for Hyatt House Parsippany. Our team members are delighted to hear that your stay went smoothly and we hope to welcome you back in the near future. Thank you for choosing us!