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뫼벤픽 미스 호텔 파통 푸켓 여행 후기

5 out of 5
뫼벤픽 미스 호텔 파통 푸켓
27/9 Rat-U-Thit 200 Pee Road, Kathu, Patong, Phuket

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 289개 이용 후기 중 199개" "
평점 8 - 좋아요. 289개 이용 후기 중 50개" "
평점 6 - 괜찮아요. 289개 이용 후기 중 20개" "
평점 4 - 별로예요. 289개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 289개 이용 후기 중 11개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

MYUNG SIK

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
룸서비스도 좋았고
2022년 4월에 4박 숙박함
답변 제공: Gerard 님, 2022년 9월 29일
Dear Guest,Thank you very much for your comments.Best regards,

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치 정말 별로예요 빠통까지 걸어다니기 힘들어요 더워서..그리고 새로생긴호텔인데 욕실에 곰팡이가..그리고5성급호텔인데 비지니스센터도 없어서 급한일 있었는데 컴퓨터 사용을 못해요.한국인 스텝없어요. 수영장은 ..수영을 하고싶은 맘이 안생김 그늘져있어서
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Hoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

HYEKYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 깨끗하고 .친절하고.조용하고 아주 만족 입니다. 수영장 도 넘넘 조아요. 사람들 북적이지 않고 조용하고 편히 쉴수 있었어요. 시내랑 가까워서 더욱 굿입니다~~
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

sung hwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다
호텔 완전 깨끗하고 서비스도 좋아요. 조식도 나쁘지 않았어요. 다만 정실론이나 방라로드까지 걸어는 시간이 20분 정도로 은근히 멀어서 도보로 이동하실 땐 조금 귀찮으실 수도 있어요. (못걸어다닐 정도로 먼게 아니라서 어정쩡하네요.) 완전 강추에요.
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

HONG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
멋진호텔 미스뫼벤픽
새로지은 곳이라 깨끗하고 쾌적했습니다. 수영장이 건물안쪽으로 크게있어서 그늘진곳 덕분에 타지안고 따뜻하고 시원하게 즐길수있었고 음식도 ㅇ새일 메뉴가 바뀌고 깔끔해서 4일동안 지겨움없이 조찬 즐겼습니다. 정실론 센트럴 백홪님과 가까워 도보로 걸어다니기에도 편해서 다음에도 푸켓여행때는 꼭 이용할생각입니다
2019년 12월에 4박 숙박함
답변 제공: Alex 님, 2020년 1월 6일
Dear Hong, Greetings from Movenpick Myth Hotel Patong Phuket! Thank you for choosing to spend your holiday with us and for your kind comments. I was very pleased to learn of your positive experience regarding our interior design and comfortable bed. I do however apologies for the inconvenience you experienced during your stay in the check in process and breakfast experience that does not meet your expectations. We always strive to provide the best and healthy menu for all our guests without exception. Your input is very valuable. I will continue this information to the Chef and his team so that they can provide unique variations in terms of the menu that is presented in the future. We do hope to have the pleasure in welcoming you back in the near future, should the opportunity allow. Warm Regards, Alex M. Sumayku Marketing & Communications Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
one of worst hotel
Frequent overseas business trips and provite trips make it possible to use the hotel 100 times a year abroad. 1. Front Desk Service: Unlike other hotels, it's strange that the staffs are basically sitting and serving customers. And after all, customer service is not kind. They does not smile and some staffs have a stern look throughout. Even if you call to inquire, they does not respond immediately. 2. Breakfast: This is the worst breakfast I've ever had. There is no doubt that breakfast is poor and tasteless. 3. Pool: The whole hotel is like a waterway, but it doesn't feel like a pool. It's just like swimming in a waterway in the city. 4. Rooms: The rooms are clean. I booked a twin room with two single beds because there was no double bedroom, but even though we were couple, they didn't think of changing the bed. 5. Elevator: You have to walk a long time to go up and down using the elevator. 잦은 해외출장과 여행으로 연간 100회 가까이 해외에서 호텔을 이용하는데 이 호텔때문에 처음으로 후기를 남깁니다. 새로 지은지 얼마 되지 않아 깨끗하나 전체적인 서비스는 매우 좋지 않습니다. 1. 프런트 데스크 서비스 : 다른 호텔들과 달리 기본적으로 스태프들이 앉아서 고객을 응대하는 것부터가 이상합니다. 그리고 역시나 고객응대가 친절하지 않습니다. 잘 웃지도 않고 어떤 직원들은 내내 근엄한 표정을 짓고 있습니다. 문의를 하려고 불러도 바로 응대를 하지 않습니다. 2. 아침 식사 : 제가 먹어본 호텔 조식 중 최악입니다. 아침 식사가 형편없고 맛없다는 것은 의심의 여지가 없습니다. 3. 수영장 : 호텔 전체가 물에 잠겨 있는 듯 수로같이 형성되어 있지만, 그때문에 오히려 풀장 분위기가 나지 않습니다. 풀장이 아니라 그냥 도심 속 수로에서 수영하는 것 같은 느낌입니다. 4. 객실 : 객실은 깨끗합니다. 더블 베드룸이 없어 싱글 침대 2개의 트윈룸으로 예약했지만, 커플이었음에도 침대를 바꿔줄 생각을 하지 않았습니다. 5. 엘리베이터 : 엘리베이터를 이용하여 오르락 내리락 하려면 한참을 걸어가야 합니다.
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
신축 호텔이라 매우 시설이 청결하고 깔끔함. 수영장 풍경이 아름다움. 하지만 객실이 수영장 풍경과 소음을 모두 공유하는 터라 시끄러울 수 있음. 택시 예약에 차질이 생겨 공항에 못가고 발을 동동 구르던 중 호텔 주차요원들이 발벗고 나서 택시를 불러줌. 매우 친절했음. 정실론까지 걸어서 15분.
2019년 12월에 7박 숙박함
답변 제공: alex 님, 2019년 12월 31일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alex M. Sumayku

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
아직 새건물이라 그런지 곳곳에 페인트나 시면트 냄새가 난다.근저에 편의점이나 마사지 업소, 음식점 등이 있어 편리했다. 호텔 안에서는 수영 외에는 그다지 할것이 없었다.
2019년 12월에 4박 숙박함
답변 제공: alex 님, 2019년 12월 31일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alex M. Sumayku

10/10 - 훌륭해요

Mijin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CLEAN, NEW, and AWESOME!!
It was new, and clean, staffs were awesome, if, there were some ac in the lobby, it would've been better. insect control was good. foods were amazing, especially banana waffles are crazy! pool looked very good. its a pity, I never had a chance to go in one. Definitely will check-in again at our next visit. if, the staffs could've been a bit more flexible at the check-in and check-out, it would have been much more better. But, I was the one who was rushing, so I would like to send my apologies.
2019년 11월에 5박 숙박함
답변 제공: Alex 님, 2019년 12월 22일
Dear Mijin, Greetings from Movenpick Myth Hotel Patong Phuket! Thank you for choosing to spend your holiday with us and for your kind comments. I was very pleased to learn of your positive experience and, in particular, that our team members were able to cater to your memorable stay. We do hope to have the pleasure in welcoming you back in the near future, should the opportunity allow. Warm Regards, Alex M. Sumayku Marketing & Communications Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
수영장을 나갈수 있는 룸은 아주 좋은 선택 이였습니다. 타월은 수영장 중간 바에서 받을수 있습니다. 호텔 위치가 시내랑 가까워 매우편했습니다
2019년 8월에 1박 숙박함
답변 제공: alex 님, 2019년 12월 29일
고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다. Movenpick Myth Hotel Patong Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

kiseok 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은위치에 깨끗한 호텔!
빠통시내와 도보 10분거리로 안전한곳에 위치합니다. 친절한직원들과 숙소로 즐거운 여행 되었습니다. 깨끗한 시설과 음식, 넓은 풀이 있어 더욱 좋습니다! 땡큐!
2019년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 4박 숙박함
답변 제공: Alex 님, 2019년 11월 20일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Movenpick Mytth Hotel Patong Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 3박 숙박함
답변 제공: Alex 님, 2019년 10월 22일
Dear Anonymous, Thank you for your great score. Regards, Alex M. Sumayku Marketing & Communcations Manager

10/10 - 훌륭해요

HEEWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I believe that Very nice, Wonderful hotel.
All I know this hotel very nice. I really like this hotel. First, hotel’s Locate very good. Night market and patong beach, jeongsylon? etc.. All of that is hotel nearby. Second, this hotel’s swimming pool very wonderful and so large size. All of room is swimming pool view. Third, very kindly people, delicious foods. Maybe When I’m going next travel to phuket, actually I must using this hotel!
2019년 9월에 2박 숙박함
답변 제공: Alex 님, 2019년 10월 22일
Dear Heewon, Greetings from Movenpick Myth Hotel Patong Phuket! Thank you for choosing to spend your holiday with us and for your kind comments. I was very pleased to learn of your positive experience and, in particular, that our team members were able to cater to your memorable stay. We do hope to have the pleasure in welcoming you back in the near future, should the opportunity allow. Warm Regards, Alex M. Sumayku Marketing & Communications Manager

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great facilities and services. Kindness and swimming pool clean
2019년 9월에 3박 숙박함
답변 제공: Alex 님, 2019년 10월 22일
Dear Guest, Greetings from Movenpick Myth Hotel Patong Phuket! Thank you for choosing to spend your holiday with us and for your kind comments. I was very pleased to learn of your positive experience and, in particular, that our team members were able to cater to your memorable stay. We do hope to have the pleasure in welcoming you back in the near future, should the opportunity allow. Warm Regards, Alex M. Sumayku Marketing & Communications Manager

10/10 - 훌륭해요

Ilana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
the staff were so friendly, could not do enough for us! The breaksfast each morning was incredible, a huge range of options to cater for differing tastes. Room with pool access was a win!
2024년 5월에 6박 숙박함
답변 제공: Pimpisa Vrtar. Guest Experience Manager. 님, 2024년 5월 19일
Dear llanaThank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our staff and that they went above and beyond to make your stay memorable. It's fantastic to know that you enjoyed our incredible breakfast spread with its wide variety of options to suit all tastes.We're thrilled that you enjoyed your room with pool access—it sounds like it added an extra layer of enjoyment to your stay! Your satisfaction is our priority, and we're thrilled that we could contribute to a memorable experience. We look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

6/10 - 괜찮아요

Yusuf Ruchan 님, Istanbul

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 5박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 3월 30일
Dear Yusuf Ruchan,Thank you for your kind feedback on your stay at Mövenpick Myth Hotel Patong Phuket. We strive to provide an unparalleled service for all of our guests, and we are sure that we can exceed your expectations even further during your next stay with us. We look forward to welcoming you back soon.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Collin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome stay, lovely people, lovely place and central
2024년 3월에 13박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 3월 23일
Dear Collin,We would like to thank you for taking the time to review your stay with us at Mövenpick Myth Hotel Patong. We sincerely appreciate your comments about the hotel, and that means a lot to us. We look forward to welcoming you again in the future.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Chi Fai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
我和太太選擇的是一泊兩食(half board),包自助早餐和套餐式晚餐,實際上在午餐時段已經可以到餐廳享用此套餐,這樣比較有彈性,上午可以待在酒店泳池享受日光浴,在酒店餐廳吃完午餐才外出逛街;又或者吃完早餐後外出活動,到傍晚回酒店享用晚餐。套餐包括頭盤、主菜和甜品,有足夠款式可供選擇,有賣相之餘質素也非常高,但飲品是自費的。最令人喜出望外的是下午二時到三時酒店大堂吧台有免費甜品任食。整體來說,價錢合理,物超所值。
2024년 3월에 3박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 3월 23일
Dear Chi Fai,We are thrilled to hear about your satisfying dining experience with our half-board option at Mövenpick Myth Hotel Patong. It sounds like you made the most of our flexible meal times and enjoyed our variety of appetizers, main courses, and desserts. We are glad you found the quality high and the presentation delightful. We hope the complimentary desserts during our lobby bar's Chocolate Hour added a sweet touch to your day. Your feedback on the value for money is greatly appreciated, and we look forward to welcoming you and your wife back for another enjoyable stay.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Ming Wah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hotel foods are excellent!
2024년 2월에 3박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 3월 10일
Dear Ming Wah,Thank you for your kind words and 5-star review. We are thrilled to hear you enjoyed the culinary offerings at Mövenpick Myth Hotel Patong. We look forward to welcoming you back soon for more delicious moments.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the family suite. It was wonderful and had the most comfortable Ed’s I’ve ever slept in. The king bed was super sized. The only issue was that when we got there, they then informed us that to have kids in the room, they need to be under 12 years old, which was not conveyed when we booked. They let it go this one time… but seemed petty and silly our 13, and 15 year olds were an issue.
2024년 2월에 4박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 3월 3일
Dear Michael,Thank you for choosing to stay with us at Movenpick Myth Hotel Patong and for taking the time to share your experience. We are glad that you enjoyed your stay with us. At the same time, we regret about any oversight that may have occurred in communicating the information on our children policy to you.We are grateful for your feedback, as it helps us to improve our services and ensure a more seamless experience for all our guests. We look forward to welcoming you back one day.Best regards,Tikhon StrekalovskiyRooms Division ManagerMovenpick Myth Hotel Patong

4/10 - 별로예요

Boldbaatar

2024년 2월에 6박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 2월 24일
Dear Boldbaatar,We would like to thank you for your recent stay with us and your feedback. Please rest assured that we are sincerely saddened to find out that we did not meet your expectations during the stay us. We sincerely hope to get another chance to be at your service in the nearest future and exceed your expectations. Thank you.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

KELLY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great experience staying at the Movenpick Hotel Patong. We booked a family suite for 3 nights from the 8th to the 11th of February. The room was spacious and well-maintained. The toilets were clean and the beds were huge. I really liked the location, it was convenient, and the staff were friendly, polite, and always smiling. I loved this place and would highly recommend it.
2024년 2월에 3박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 2월 13일
Dear Kelly,Thank you for your positive review of Movenpick Myth Hotel Patong. We are delighted to hear you enjoyed the family suite, our room's spaciousness, and cleanliness. It is great that our location and friendly staff made your stay special. We highly appreciate all your comments and look forward to your next visit.Best regards,Tikhon StrekalovskiyRooms Division ManagerMovenpick Myth Hotel Patong

10/10 - 훌륭해요

William 님, Tokwawan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the kind
2024년 1월에 4박 숙박함
답변 제공: Pimpisa Vrtar. Guest Experience Manager. 님, 2024년 1월 31일
Dear William.Thank you for the 5-star feedback on your stay at Mövenpick Myth Hotel Patong Phuket, it means a lot to us. We strive to provide an unparalleled service for all of our guests at all times, and we are sure that we managed to exceed your expectations during the stay with us. We look forward to welcoming you back soon.Best Regards.Pimpisa Vrtar.Guest Experience Manager.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 11박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 1월 19일
Dear guest,We would like to thank you for your recent stay with us and feedback on your stay. We trust that you enjoyed our property to the fullest and decide to come back to experience it once again. We look forward to welcoming you back.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Christine

2023년 12월에 8박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 1월 11일
Dear Christine,Thank you for your 5-star review of Movenpick Myth Hotel. We're thrilled you had an exceptional experience and look forward to welcoming you back for another memorable stay.Best regards,Tikhon StrekalovskiyRooms Division Manager

8/10 - 좋아요

cheesiong

2023년 12월에 3박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 1월 7일
Dear cheesiong,We are grateful for your feedback on your recent stay at Movenpick Myth Hotel, and your rating is much appreciated. We eagerly anticipate your next stay, where we hope to surpass your expectations.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
100%
Excellent hotel and definitely will be back
2023년 12월에 2박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2023년 12월 30일
Dear James,We would like to thank you for giving us the highest score. We trust that you had the most memorable stay with us, and you will decide to come back to experience Movenpick Myth Hotel again. We will be honored to welcoming you back. Thank you.Best regards,Tikhon StrekalovskiyRooms Division Manager

8/10 - 좋아요

Ateeyah

2023년 12월에 5박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2023년 12월 30일
Dear Ateeyah,Thank you for your kind feedback on your stay at Mövenpick Myth Hotel Patong Phuket. We strive to provide an unparalleled service for all of our guests, and we are sure that we can exceed your expectations even further during your next stay with us. We look forward to welcoming you back soon.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Amer

2023년 12월에 2박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2023년 12월 30일
Dear Amer,The entire team of Movenpick Myth Hotel Patong would like to thank you for the review. We are delighted to hear that you had an amazing experience at our property. We look forward to welcoming you back in the nearest future. Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Elaine

2023년 12월에 3박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2023년 12월 25일
Dear Elaine,We would like to thank you for giving us the highest score. We trust that you had the most memorable stay with us, and you will decide to come back to experience Movenpick Myth Hotel again. Thank you.Best regards,Tikhon StrekalovskiyRooms Division Manager

8/10 - 좋아요

Bobby

2023년 10월에 2박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2024년 1월 7일
Dear Bobby,Thank you for rating your stay at Movenpick Myth Hotel. Your feedback is essential for our improvement. We look forward to your return and aim to exceed your expectations.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Mareen Anoja Anton

2023년 12월에 1박 숙박함
답변 제공: Pimpisa Vrtar. Guest Experience Manager. 님, 2023년 12월 13일
Dear Mareen Anoja Anton,Thank you for your feedback on Mövenpick Myth Hotel Patong Phuket. We appreciate your comments and strive to improve in all areas mentioned. Your input helps us enhance our services for our guests' satisfaction.Best Regards,

8/10 - 좋아요

Aysenur

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel is located in the city center where you have many options for dining and relaxation, including massage services. We are Muslims and found numerous halal options around the hotel. However, during checkout, I had to pay extra for a cup that I accidentally broke. These are probably their rules, and we paid without any issues, but it’s unfortunate that they insisted on it. If they hadn’t asked, we would have left more than the amount they requested as a tip. But overall, it was a pleasant experience at this hotel.
답변 제공: Tikhon Strekalovskiy 님, 2024년 2월 10일
Dear Aysenur,We would like to thank you for your review on your recent stay at Movenpick Myth Hotel Patong. It gives us pleasure to know that you enjoyed our location and the halal dining options around the hotel. We apologize that your check out experience was not as smooth as you were expecting it to be. There are processes that have to be followed, but we will take our time to revise them to enhance the experiences of our guests. Please rest assured that your understanding is highly appreciated, and we are pleased your overall experience was positive. We hope to welcome you back in the nearest future.Best regards,Tikhon StrekalovskiyRooms Division Manager

2/10 - 너무 별로예요

Ronald

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 11월에 5박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2023년 12월 3일
Dear Ronald,We would like to thank you for your recent stay with us and your feedback. We are glad to hear that you enjoyed the facilities of the property and its cleanliness. On the other hand, we are sincerely saddened to find out that we did not meet your expectations when it came to service and staff. Your feedback means a lot to us, and we would appreciate if you could provide more details about your experience. You may contact me at tikhon.strekalovskiy@accor.com. We will be happy to conduct necessary trainings for team members to provide unparalleled service to our guests. Thank you.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Naomie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like no sunshine around the pool for me to sun bake
2023년 11월에 13박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2023년 12월 3일
Dear Naomie,We would like to thank you for taking the time to review your stay with us at Mövenpick Myth Hotel Patong. We sincerely appreciate that you felt and recognized our commitment to excellence. We look forward to welcoming you again in the future.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Chia Ling

2023년 8월에 1박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2023년 12월 3일
Dear Chia Ling,We would like to thank you for giving us the top score. We trust that you had the most memorable stay with us, and you will decide to come back to experience Movenpick Myth Hotel again. We will be honored to welcoming you back. Thank you.Best regards,Tikhon StrekalovskiyRooms Division Manager

10/10 - 훌륭해요

Devanick

2023년 10월에 3박 숙박함
답변 제공: Tikhon Strekalovskiy 님, 2023년 12월 3일
Dear Devanick,Thank you for your positive review of Mövenpick Myth Hotel Patong Phuket. It is great to hear that you appreciated our hotel. Please rest assured that it means a lot to us. Also, we sincerely hope that you had a chance to explore all outlets and experience them to the fullest. We hope to see you again soon.Best regards,Tikhon StrekalovskiyRooms Division Manager

8/10 - 좋아요

Panagiotis

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 4박 숙박함
답변 제공: Gerard 님, 2023년 9월 28일
Dear Panagiotis,We are delighted to know that you found our front desk service quick and efficient, and that you enjoyed the room as well as our convenient location. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, we look forward to personally welcoming you back to our hotel.The Mövenpick Myth Hotel Patong Phuket Team.

4/10 - 별로예요

Nicola

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: The Mövenpick Myth Hotel Patong Phuket Team. 님, 2023년 9월 14일
Dear Nicola,Thank you for taking time in writing us a review. We regret to hear that you did not enjoy your stay.If possible could you provide us more details about the reasons which lead you to give us this score?

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
A nice property but was a little disappointed in the slap dash approach to house keeping. Water not replaced one day then the next it was no T bags and equal. The room was great but had a smell of damp every time you walked in. The staff were lovely. The noise at the pool late into the night wasn’t good either. There appeared to be no security checking and I heard other guests complaining of the same thing. Overall it was a disappointing stay for what is supposed to be a 5 star resort.
2023년 7월에 5박 숙박함
답변 제공: Salsa 님, 2023년 7월 12일
Dear David, Thank you for your feedback and for bringing this to our attention. I would like to begin by extending my heartfelt apology for the poor service you experienced at Movenpick Myth Hotel Patong Phuket. We acknowledge that we fell short of your requirements to, and we realize how disappointed and unhappy this may have caused you to be. During your stay did you mention the issue to our staff? As you may have noticed, there was a lot of rain during your visit to Phuket, this might have caused the damp smell in the room, however when the guest informs us about such situation, we send our housekeeping team to clean the air by adding humidifier in the room. We stop music at the pool bar at 6pm however pool is open until 9pm so guests do enjoy their time around the pool until 9pm.Our guests' security is our topmost priority; therefore, our security staff works 24 hours - 7 days in a week and are going around the hotel at night.We at Movenpick Myth Hotel would like to express our heartfelt regret and apology for the service you experienced. Everyone at the hotel is undertaking improvements as a result of your feedback to make sure that this never happens again, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regardsSalsaGuest Experience Manager

2/10 - 너무 별로예요

Ali

2023년 6월에 4박 숙박함
답변 제공: Salsa 님, 2023년 7월 7일
Dear Ali, Thank you for taking the time to tell us about your experience at Movenpick Myth Hotel Patong Phuket. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Could you please tell us more about your experience. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Salsa Guest Experience Manager

10/10 - 훌륭해요

LAI LAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
酒店位置雖然跟芭東鬧市有點距離,但旁邊有7-11,員工有禮,房間整潔舒適,床很舒適,泳池乾淨很大,早餐中規中舉
2023년 6월에 3박 숙박함
답변 제공: Salsa 님, 2023년 7월 7일
尊敬的客人,感谢您对入住提出的宝贵意见。 很高兴听到您对我们工作的肯定。我将与我们的团队分享您的意见。 一直以来,我们都在坚持不懈地提升服务质量,相信这一反馈会给我们全体员工带来巨大的鼓励。再次感谢您与我们分享您的体验,我们真诚地希望您的下一次访问能像上一次一样愉快。真挚地萨尔萨舞宾客体验经理

10/10 - 훌륭해요

Yitzhak

2023년 5월에 3박 숙박함
답변 제공: The Mövenpick Myth Hotel Patong Phuket Team. 님, 2023년 6월 2일
Dear Yitzhak,Thank you for taking the time to score us.We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, we look forward to personally welcoming you back to our hotel. The Mövenpick Myth Hotel Patong Phuket Team.

8/10 - 좋아요

Kinjal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 5월에 3박 숙박함
답변 제공: The Mövenpick Myth Hotel Patong Phuket Team. 님, 2023년 6월 2일
Dear Kinjal,Thank you for sharing your feedback about our convenient location. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, we look forward to personally welcoming you back to our hotel. The Mövenpick Myth Hotel Patong Phuket Team.

10/10 - 훌륭해요

Susan

2023년 5월에 4박 숙박함
답변 제공: The Mövenpick Myth Hotel Patong Phuket Team 님, 2023년 6월 2일
Dear Susan,Thank you for taking the time to score us.We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, we look forward to personally welcoming you back to our hotel. The Mövenpick Myth Hotel Patong Phuket Team.

8/10 - 좋아요

Chong Shin

2023년 4월에 4박 숙박함
답변 제공: The Mövenpick Myth Hotel Patong Phuket Team 님, 2023년 4월 30일
Dear Chong,Thank you for your feedback.May we know what we could have improved to enhance further your experience in order to get 10 out of 10.Do not hesitate to contact us.Kind regards,

10/10 - 훌륭해요

Safiatu Mohammed

2023년 3월에 3박 숙박함
답변 제공: The Mövenpick Myth Hotel Patong Phuket Team 님, 2023년 4월 30일
Dear Safiatu,Thank you for giving us your feedback.We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, we look forward to personally welcoming you back to our hotel.