야외 수영장, 수영장 파라솔, 일광욕 의자

나이나 리조트 & 스파 여행 후기

4 out of 5
나이나 리조트 & 스파
2/58 Sainumyen Road, Patong Beach, Patong, Phuket

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 289개 이용 후기 중 65개" "
평점 8 - 좋아요. 289개 이용 후기 중 122개" "
평점 6 - 괜찮아요. 289개 이용 후기 중 62개" "
평점 4 - 별로예요. 289개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 289개 이용 후기 중 13개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
이 호텔로 가실거면 꽄 풀 액세스 룸으로.
풀액세스 룸 정말 좋았다. 조식 괜찮고 직원들은 전부 친절합니다. 세탁 서비스를 맡겼는데 다음날 세탁이 전혀 되지 않은채 주길래 항의를 하니 세탁비를 환불해주었습니다. 위치는 시끄럽고 매연많은 번화가보다 조용하고 괜찮았다. 걸어서 시내로 나가는건 조금 피곤해서 대부분 택시를 이용해 다님.
2019년 1월에 3박 숙박함
답변 제공: Tun 님, 2019년 6월 19일
Thank you very much for choosing our resort and spa during your holidays and we are hoping to service you again in the future :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really good place
Really good place 따로 요청을 하지 않아도 청소도 깔끔하게 잘해주시구요. 방도 깔끔하고 좋았어요. 하지만 위치가 파통비치에서 너무 멀다는건 참고하시는게 좋겠어요. 그거빼고는 전부 마음에 들었습니다.
2017년 8월에 4박 숙박함

8/10 - 좋아요

KIWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
나이나에서..체류가휴가지로서도 좋았다.
처음에호텔찿기가힘들었을뿐 접근성이나 시설 모두괜챃은편이다. 나는 좋게지내고왔다.
2017년 8월에 2박 숙박함

8/10 - 좋아요

MINA

좋아요: 청결 상태, 직원 및 서비스
가격대비 최고의 호텔
가격 대비 좋은 호텔입니다. 모든 것이 깨끗하고 좋았고 외관이 무척 멋집니다. 정실론까지는 걸어다닐 수 있을만큼 떨어져있습니다. 다만 수압이 약했고 옆방이 밤새 아주 시끄러워 하루는 잠을 잘 자지 못했던 점이 불편했습니다. 그래도 가격을 생각하면 다시 방문할만 한 곳입니다.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함

6/10 - 괜찮아요

JUHEON

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
방음이 안되서 애우는 소리 정말 짜증남 예민한사람한텐 치명적임 물도 졸졸졸 나와서 제대로 씻지도 못함 씻은건지 만건지 몸은 미끌미끌 ,,

6/10 - 괜찮아요

JUN 님, 서울

별로예요: 청결 상태, 객실의 편안함
겉보기엔 아름다운 호텔
처음 찾아가서 수영장과 로비를 보고는 호텔이 가격에 비해 엄청좋다고 좋아했다가 방에 들어가보고는 완전실망하는 호텔임..아침 부폐조식은 그럭저럭 먹을만하네요..위치도 별루고요..다음번엔 안갈것 같아요..

8/10 - 좋아요

JEONGJUN 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
가족여행으로 다녀 왔습니다. 리조트는 조용 하고 좋았습니다. 다만 풀장 청소상태가 조금 아쉬웠네요. 하지만 다음에 도 이용할 생각이 있습니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고입니다.
가격대비 매우 우수했습니다. 룸업그레이드가 되어서 더욱 좋았으며, 위치도 스쿠터만 빌리면 문제없습니다. 주변이 조용하여 쉬기도 편하고, 수영장도 매우 좋습니다. 푸켓에 또 간다면, 여기에 또 올것입니다.

10/10 - 훌륭해요

yunjung 님, 홍콩

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 좋았던곳
열흘정도 처음 예약하고 몇일후 좋아서 오일더 연장을ㅅ나고 지냇습니다. 파통비치와번화가와는 걸어서 이십분정도 떨어진곳이라 조용하고 수영장도넓고 방도 깨끗해서 좋았습니다 호텔앞엔 오토바이택시가잇어 교통도편리하구요. 근처에 음식점들도 많아서 좋았습니다

8/10 - 좋아요

plazuma 님, 서울

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
저렴한 가격
호텔이 있는 동네가 약간 못사는 동네라는 점 빼고는 만족합니다. 가격도 저렴하고 친절하고 위치도 바통 비치에서 아주 가깝고 좋습니다. 주변에 식당이나 마사지 시설도 많고 괜찮아요. 다만 한국인이 선호할 호텔은 아니라고 판단됩니다. 그 이유는 한국인의 경우 주변이 깨끗한 동네의 호텔을 선호할 듯 하기 때문입니다. 특히 연인 사이에 오실 때는 조금 꺼려지실 거 같습니다. 가격대 성능비로 보면 상당히 괜찮은 호텔에 속하는데 동네가 약간 지저분해서 싫어할 수도 있을 듯 합니다. 저는 만족했습니다. 첫날 밤에는 저도 약간 동네 분위기가 무서웠는데 사람들이 그래도 친절하고 사흘 후에는 친근하고 괜찮더군요. 새로 생긴 익스프레스 버스를 탈 수 있는 위치도 가깝고요. 공항 가실 때 택시 말고 주변에 미니버스 예약 가능한 부스가 있으니 거기를 이용하셔도 아주 저렴합니다. 이점도 참고하세요. 아무튼 저렴하게 묵으실 수 있는 최고의 호텔입니다.

4/10 - 별로예요

Antoinette

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property needs an update, nothing compared to the photos. Nothing works!! Definately not what i expected from the photos very disappointed.
2023년 12월에 11박 숙박함

4/10 - 별로예요

Isabella

단체 여행
Deludente
Durante il nostro soggiorno abbiamo avuto diversi problemi: la prima sera non potevamo fare la doccia perché usciva acqua nera dai rubinetti e dopo il primo giorno non sono stati cambiati più asciugamani e teli mare. Lo staff sia della reception che del ristorante parla poco inglese. Inoltre le camere (almeno la doppia standard) non corrispondono alle foto sul sito.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Bodil Overby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejlig stor pool 😊
Der manglede stole, så man kunne nyde de stille og lune aftener udendørs !
2023년 10월에 2박 숙박함
답변 제공: Naina Resort and Spa Team 님, 2023년 11월 14일
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon, Best regards,

10/10 - 훌륭해요

Michael

2023년 10월에 2박 숙박함
답변 제공: Naina Resort and Spa Team 님, 2023년 11월 14일
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon, Best regards,

10/10 - 훌륭해요

Khaled

답변 제공: Naina Resort and Spa Teams 님, 2023년 8월 25일
Dear Valued Guest, Greetings from Naina Resort and spa.We refer to your recent stay with us and very much appreciate your comments regarding your stay here. . We will definitely share your comments with the Team here, It is always through such feedback that we can further improve ourselves, as we strive to continuously improve the quality of our services and products here This is how we improve ourselves as we strive for excellence in service at Naina Resort and Spa Thank you again for sharing your experience, and we look forward to your return in the near future. Kind Regards, Naina Resort and Spa

4/10 - 별로예요

Mark

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
My girlfriend and i stayed here and we was very disappointed. We immediately noticed the air-conditioning was bad and the toilet wasn't flushing (no water connected) we told the room and they fixed the toilet but said the air-conditioning needs time to work.. i know very well thats not the case but waited anyway, after being told 9 times to wait 15 minutes i complained (had people in and out the room when we just wanted to relax and take a cold shower and enjoy the cool air) they finally change our room to another but that room had a lot of damage in it. I feel i should have not paid for this stay it was horrible. Also for some smart reasons they're growing rice outside the rooms and near the pond/bar restaurant. This brought a massive amount of mosquitoes in the rooms and around the area, you couldn't sit outside and enjoy the seating area. If you like quiet i would avoid it has a tahi kickboxing stadium on its grounds behold half of the rooms. Lucky it was notnin use on a Sunday so we didn't hear anything but its so close you wouldn't get any peace and quiet. The staff was very rude and very unhelpful. They upset my girlfriend too (she is thai, and they was rude to her a few times when trying to resolve the room issue) avoid this place and its bad staff
2023년 4월에 1박 숙박함
답변 제공: Fon 님, 2023년 6월 8일
Dear Mr. Mark,Thank you for your review. We appreciated to hear that recommend and had a good time staying with us. We are very sorry for any inconveniences caused during your stay especially the Air-condition issue. We will make sure this issue will get fixed. We look forward to seeing you again on your next trip to Phuket. Best regards, Nana Resort & Spa Team

10/10 - 훌륭해요

Rojeh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful location in heart of Patong. Very calm and clean and relaxing place. Highly recommend. The rooms are clean daily and staff is helpful and friendly.
2022년 12월에 17박 숙박함
답변 제공: Fon 님, 2023년 6월 8일
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon. Best regards, Naina Resort and Spa Team

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
It is a hotel that has clever angled photos. The reality is not as good as the photos suggest. The hotel is situated far from the beach and the pool is on the edge of a busy parking lot with urban hovels surrounding the property. The rice paddy photos are seasonal. Out of season the property just has mud pits in front of the rooms and throughout the site.
2022년 12월에 2박 숙박함
답변 제공: Fon 님, 2023년 6월 8일
Dear Value Guest,Thank you for your review. We appreciated to hear that recommend and had a good time staying with us. We are very sorry for any inconveniences caused during your stay, we will not stop improving our services, we will make sure this issue will get fixed. We look forward to seeing you again on your next trip to Phuket.Best regards, Nana Resort & Spa Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint opphold!
Vårt opphold på Naina var veldig bra! Hyggelig personalet og fine oppholdningsplasser hvor man kunne være utenfor rommet. Det eneste vi ville forandret var litt mer utvalg til frokost! Ikke alle vil ha ris og nudler til frokost:)) Hadde kommet tilbake!
2022년 9월에 8박 숙박함

8/10 - 좋아요

Johannes

좋아요: 청결 상태, 직원 및 서비스
Auf dem Balkon keine siehtse
2022년 7월에 20박 숙박함

6/10 - 괜찮아요

Toni

Basic
Basic cheap hotel. Pool seemed nice, also their restaurant next to the hotel. Dont arrive early, because they make you wait. I was waiting for my rt-pcr result, still they had me sit there at public table for almost 2hour :) so much for the covid safety.
2022년 1월에 7박 숙박함
답변 제공: Fon 님, 2023년 6월 8일
Dear Value Guest,Thank you for your review. We appreciated to hear that recommend and had a good time staying with us. We are very sorry for any inconveniences caused during your stay, we will not stop improving our services, we will make sure this issue will get fixed. We look forward to seeing you again on your next trip to Phuket.Best regards, Nana Resort & Spa Team

6/10 - 괜찮아요

TAN HONG HONG

2022년 3월에 1박 숙박함

8/10 - 좋아요

Dean

2021년 12월에 2박 숙박함
답변 제공: Fon 님, 2023년 6월 8일
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon.Best regards,Naina Resort and Spa Team

6/10 - 괜찮아요

Csaba

가족 여행
2021년 9월에 10박 숙박함
답변 제공: Fon 님, 2023년 6월 8일
Dear Valued Guest,I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon.Best regards,Naina Resort and Spa Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 23박 숙박함
답변 제공: Fon 님, 2023년 6월 8일
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon.Best regards, Naina Resort and Spa Team

8/10 - 좋아요

Hakim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 19박 숙박함
답변 제공: Fon 님, 2023년 6월 8일
Dear Valued Guest,I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon.Best regards, Naina Resort and Spa Team

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, great stay!
Loved it here! Just under 2 weeks, had a deluxe pool view room, but bathroom was very dark so couldn’t see in the wardrobe... Perfect location for everything (if you do the trips normally you’ll get picked up last and dropped home first) The Thai Boxing Stadium is on site and provided 1-1 Muay Thai training lessons and watch the fighting (do the VIP seating) Pool was clean and always nice temperature, the breakfast was standard and open early so you could eat before any trips! Would definitely recommend!
2020년 3월에 10박 숙박함
답변 제공: Fon 님, 2023년 6월 8일
Dear Valued Guest, I was pleased to receive the wonderful comments that you made on here, and we would like to thank you very much for your amazing review, we will not stop improving our services. We hope to welcome you back soon.Best regards, Naina Resort and Spa Team

10/10 - 훌륭해요

Heta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ihana keidas
Ihana rauhallinen keidas lyhyen matkan päässä palveluista
2020년 2월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was inexpensive to stay at but I found it to be fine. The boxing gym next door had fight nights on and there wasn't any noise and we were in the part of the hotel directly next door. The only problem was that the air con leaked but after the first night we put the garbage under it to catch the water and then all was ok it only leaked for a short amount of time once each night. We didn't go to breakfast, but happy hour was good. Staff are very friendly. It is about a 15 min easy walk to Juncelyon Bangala Road and the Beach. Would definitely stay there again.
2020년 2월에 8박 숙박함

6/10 - 괜찮아요

Georgia

별로예요: 숙박 시설 상태 및 시설
Noisy room
To much noise from the air condition. We could not sleep
2020년 2월에 17박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 16박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 13박 숙박함

8/10 - 좋아요

Bertrand

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon rapport qualité prix
2020년 1월에 6박 숙박함

8/10 - 좋아요

Josè

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Naina hotel
Belle piscine, personnel souriant, petit déjeuner très varié et consistant, bon séjour 👍
2020년 1월에 6박 숙박함

10/10 - 훌륭해요

Bertrand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour Le petit dej C est la panique car les chinois dévalisent tout
2020년 1월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
Nice hotel, communication difficult
Hard to communicate with majority of the staff made simple requests difficult Room was nice, pool only shallow
2019년 12월에 7박 숙박함

8/10 - 좋아요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This was a lovely spacious hotel room; it had everything you could possibly need in the room, even umbrellas. We also had a microwave, which was a good addition, my partner and I loved that we were able to warm up our food. On our arrival we did notice some mosquitos. Location was great if you liked Muay Thai, because the boxing ring was literally on the doorstep of the hotel. The hotel was in a great area in terms of shops and street food. The walk to Bangalore road/main shops etc. was a 15-20 minute walk. The only complaint we had was the shower and water in the bathroom not working, a few times we went to have a shower and no water coming out, and when it did it came out it was cold and very slow (no power), we then tested the taps and shower and the same thing happened. We called reception and they sent a repair/maintenance man, not quite sure if we should call him a maintenance man, because he switched the tap on and off and said it was working and left, no water pressure was checked or an attempt to try and fix it. The swimming pool facilities were great and snacks were available to purchase. We did find the deposit fee to be quite expensive compared to other hotels we stayed at in Thailand.
2019년 11월에 4박 숙박함

4/10 - 별로예요

Terry

가족 여행
별로예요: 직원 및 서비스
Wont recommnend
The first day we arrived there was no one to help with bags. No lifts and if you are above average in height goodluck with the shower. Breakfast on the first day was shocking had to call the manager and ask if she would be happy if she was eating there. 2 people helping 1 was making omlettes for 10 people. The food buffet was empty and only after complaining did they fill it up. The 2nd day was better but maybe cause we were there at 7am
2019년 12월에 3박 숙박함

4/10 - 별로예요

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연인과의 여행
별로예요: 직원 및 서비스
The guy that transported us to patong beach was very rude. Not being helpful at all. Our room smell musty, not clean. Lighting was bad. Need more lighting in room and a mirror at the table.
2019년 11월에 3박 숙박함

6/10 - 괜찮아요

karrah

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We got what we paid for
The resort appeared beautiful from the outside with a stunning pool but I was shocked with the quality of the rooms. We arrived late and slept on the most uncomfortable hard bed. There were also loud carts that passed by our patio all night. We requested to switch rooms the next day. At the front desk we explained the noisy night we had and the two ladies were just talking amongst themselves. I said “hello can you please listen to us”. It was very disrespectful. We got to our new room & the bed was comfier. We were told housekeeping would fix the bed. However, I was shocked that both rooms had no soap to wash our hands with. We had to use the shower gel they provided. We also thought it was odd how we went to the front desk to ask for water and they couldn’t just charge it to the room. They walked with us back up to the room to make sure we would pay.
2019년 11월에 2박 숙박함

8/10 - 좋아요

Michelle

좋아요: 객실의 편안함
Zen living experience
Room was great, a little bit older but still really nice and spacious. It was nice to have robes and slippers, as well as beach towels and a beach bag. The place is very beautiful. There is also a free shuttle to Patong beach which was great!
2019년 11월에 2박 숙박함
답변 제공: Mattaneeya (Oh) Reservation Officer 님, 2019년 11월 23일
thank you for the compliment feel the coziness the memorable experience awaits here at nainaresort&spa. We hope you come back here again

8/10 - 좋아요

Marcin

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Obsługa musi się wiele nauczyć
Ogólne wrażenie o hotelu jest dobre. Niestety na zdjęciach wyglądał nieco inaczej (basen) w rzeczywistości okazał się dużo mniejszy. To co mnie rozczarowało to brak informacji na stronie, że przy zameldowaniu będzie konieczna wpłata kaucji w wysokości 100$ od pokoju. Wystarczyłaby krótka informacja na stronie rezerwacyjnej. Czarę goryczy przelała możliwość jej odbioru kiedy podczas wymeldowania obsługa w recepcji stwierdziła, że nie ma naszych 100$ ponieważ zaciął się sejf;/ Zaproponowaliśmy możliwość wypłaty równowartości w lokalnej walucie jednak obsługa nie była skora do ugody. Dramaturgi sytuacji dodawał fakt, że obsługa doskonale wiedziała, że taksówka na lotnisko już czeka, 3 pary czekały na pieniądze, odlot był za 3h i specjalnie opóźniała całą procedurę - być może licząc na to, że odpuścimy odbiór tych pieniędzy. Po 45min oddano nam pieniądze. To zepsuło Nam ogólne wrażenie o hotelu. Wyłączając tą sytuację położenie było w porządku, jedzenie smaczne, pokój czysty.
2019년 10월에 5박 숙박함
답변 제공: Ms.Mattaneeya T. (Oh) Reservation Officer 님, 2019년 11월 23일
thank you for the compliment feel the coziness the memorable experience awaits here at nainaresort&spa. We hope you come back here again

6/10 - 괜찮아요

James

좋아요: 청결 상태
Not professional
Not a bad place to stay, clean room, staff at front desk is overwhelmed by so many guests, we we’re suppose to have breakfast buffet when we checked in but the next day we we’re told that it wasn’t included., we had to argue with front desk for about 40 minutes & they finally told us to go ahead go and eat for that day, then Hotels.com told me later after so many messages back & forth with hotel staff that our stay did not include breakfast..but when we checked in they said it was included so did my paperwork. Muay Thai gym is right next door so got a workout in but after bitter experience with hotel hotel staff being unprofessional I wouldn’t be staying at this place again.
2019년 11월에 6박 숙박함
답변 제공: Ms.Mattaneeya T. (Oh) Reservation Officer 님, 2019년 11월 23일
Thank you for the compliments.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
Took a long to to check in as, there was a few customers arguing about being over charged. Also any extra services I.E taxis where double the price then outside the hotel resort
2019년 11월에 2박 숙박함
답변 제공: Fai 님, 2019년 12월 4일
Dear guest, We are sorry to hear that you did not have a good time staying with us and sorry for any inconveniences caused. For the taxi service, the price is higher because it is from an outside company, we contact the taxi company and book for guest after guest confirm the service. We did not have our own taxi service. Best Regards,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
2019년 10월에 2박 숙박함
답변 제공: Fai 님, 2019년 12월 4일
Dear guest, We are sorry to hear that you did not had a good time staying with us. However, we hope that you could advise us what is wrong so we can make an improvement. Best Regards. Naina Resort & Spa Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
飯店很舒適,地點算方便,鬧中取靜,走出去也很有不少便利商店和小吃店,會想再入住。
2019년 9월에 4박 숙박함

8/10 - 좋아요

CHI KWONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Warm stay
It’s a very nice hotel comparing with highly attractable price. It’s very quiet, clean and comfortable resort. They provide very good massage too! New staffs in front desk should be trained better.
2019년 6월에 7박 숙박함
답변 제공: Tun 님, 2019년 6월 19일
Thank you very much for choosing our resort and spa during your holidays and we are hoping to service you again in the future :)

8/10 - 좋아요

Bilal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice little hotel in Patong
Great facilities ok location and great staffs
2019년 5월에 1박 숙박함
답변 제공: Tun 님, 2019년 6월 19일
Thank you very much for choosing our resort and spa during your holidays and we are hoping to service you again in the future :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 3박 숙박함
답변 제공: Fai 님, 2019년 5월 7일
Dear Guest, Thank you for your review. We glad that you like our hotel and had a good time staying with us. We look forward to seeing you again in the nearest future. Best Regards, Naina Resort & Spa Team