숙박 시설 정면

로열 암스테르담 호텔 여행 후기

2 out of 5
로열 암스테르담 호텔
705 East First Street, Pella, IA

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 147개 이용 후기 중 97개" "
평점 8 - 좋아요. 147개 이용 후기 중 36개" "
평점 6 - 괜찮아요. 147개 이용 후기 중 10개" "
평점 4 - 별로예요. 147개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 147개 이용 후기 중 2개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Arlen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jill

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pampered experience
Beautiful hotel with comfortable beds and bedding. Nice architectural details. Clean and staff was very friendly. Felt pampered staying here.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was lovely, clean, and close to everything. The area was gorgeous and woth a Christmastime visit. Make plans for breakfast - the onsite breakfast is awful. The walls between rooms were quite thin.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay in Pella
Nice hotel I'm the heart of Pella. Great bar and restaurant area and really nice rooms.
2023년 11월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 11월 13일
Thank you for your kind words. I am so happy that you enjoyed your stay. I do hope to see you again.

10/10 - 훌륭해요

Laurie

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Leigh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly and helpful. Gave us an extra half hour for check out.
2023년 10월에 3박 숙박함
답변 제공: GM- Noni 님, 2023년 10월 19일
Thank you for your review of our hotel. I'm happy that you enjoyed your stay. We hope to see you again.

10/10 - 훌륭해요

Logan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2023년 10월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 11월 13일
HI Logan, I am so glad you enjoyed your stay. I do hope to see you again.

10/10 - 훌륭해요

Douglas 님, Pella

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Cathy

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a hidden gem! Rooms were beautiful. Bedding was super comfy and cozy. Bath towels were fluffy. Staff was kind and informative. Very quiet at night. 10 out of 10 would stay here again. Absolutely pleasantly surprised♥️♥️♥️
2023년 9월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 9월 12일
Thank you Leslie for your kind words. We are so glad that you enjoyed you stay. We hope to see you again.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pella trip.
It was a great hotel. Centrality located. We could walk everywhere. Restaurant was excellent!!
2023년 8월에 3박 숙박함
답변 제공: N. McGee- GM 님, 2023년 9월 12일
Thank you for staying with us. I am so happy that you enjoyed your stay.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in town
Great hotel. Very nice room. Bathroom was a little “tight”. Bed was very comfy, plenty of pillows! My wife and I will stay again. Pella is amazing!
2023년 8월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 8월 21일
Thank you William. I am so happy that you enjoyed, not only our hotel but our town as well. We look forward to you returning.

8/10 - 좋아요

Rob

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worthless Reservation
I reserved a king bed room and received a two-queen bed room. As a solo traveler and a 6’-5”, this is annoying. It happens way too frequently. What good is a reservation if it’s swapped out or given away? The rooms are not the same and it’s not what I asked for.
2023년 8월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 8월 21일
Hi Rob. I'm sorry that you were unhappy with your reservation. It is never our intention to change any reservation. Since you made your reservation on Hotels.com it is difficult for me to know exactly where the error came from. Unfortunately, the night that you were here we were completely full and could not correct this error by giving you a king room or we certainly would have. My apologies for all of this.

10/10 - 훌륭해요

Paul

2023년 8월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 9월 12일
Thank you for your rating. We are so happy that you enjoyed your stay.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A long, clean night.
The room was very clean. However the air conditioner/combo heat pump was extremely loud all night long.
2023년 7월에 1박 숙박함
답변 제공: GM. Noni 님, 2023년 8월 3일
Hi Robin, I am so glad that you enjoyed your stay here, except for our air conditioner in your room. Did you speak to the staff about your AC unit? In those cases we would be happy to move you to another room if possible. I am sorry that it was annoying. We try to make sure each room is completely comfortable for you. My apologies.

10/10 - 훌륭해요

Maria 님, Bartlett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is in a great location. You can walk easily to shops, restaurants, and museums. The hotel was immaculate and beautiful. Highly suggest staying here when visiting Pella, Iowa.
2023년 6월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 6월 19일
I am so happy that you had a great stay. We are hapy that you chose to stay with us and hope that you will return.

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 6월 19일
Thank you so much for staying with us. I am so pleased that you enjoyed your stay. I do hope you will come back.

10/10 - 훌륭해요

Robert

It was our 54th wedding anniversay it was amazing
2023년 6월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 6월 9일
Thank you so much for your kind words. I am so happy that you had a great time. We do hope to see you again.

4/10 - 별로예요

THOMAS 님, Chanhassen

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Mary

Disappointed
We didnt get to stay there as the reservation was bogus. Will never use hotel.com again.
2023년 5월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 6월 19일
I am equally as sorry that you didn't get to stay with us. That was such a frustrating time. Please let us know if you decide to come back and we will certainly try to make up for this.

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great property in Pella. It’s close to everything. The staff and hotel were great. Rooms were large and spacious.
2023년 5월에 2박 숙박함
답변 제공: N. McGee- GM 님, 2023년 6월 9일
Thank you Jennifer. I appreciate your kind words. I am sohappy that you enjoyed yourself. Hope to see you again.

10/10 - 훌륭해요

Miki 님, Milan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect stay. Clean room with a wonderful view. Location was amazing, walked to food and shopping.
2023년 4월에 1박 숙박함
답변 제공: Noni - GM 님, 2023년 5월 2일
Thank you Miki for your review. I am glad that you enjoyed your time here. I understand that our amenities were less than satisfactory for you. Can you tell which amenities you found us lacking in please? I appreciate your time in responding to my questions. I want to do everything I can to make sure we have what our guests want. Thank you for your time.

10/10 - 훌륭해요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the property was excellent.
2023년 4월에 1박 숙박함
답변 제공: N. McGee- GM 님, 2023년 5월 5일
Thank you Diana for your review. We appreciate you staying with us and hope that you will return.

10/10 - 훌륭해요

Sally

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this hotel. It has wonderful rooms with thick soft terry towels; and it is within the city center. Many dining options, along with unique shops, makes this hotel within its beautiful environment perfect for families and friends to gather together.
2023년 3월에 1박 숙박함
답변 제공: Noni 님, 2023년 3월 24일
Thank you Sally for your kind words. I'm so happy that you enjoyed your stay. I do hope that you return to stay with us at another time. Come see out Tulips in the Spring it's even prettier then.

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Practically perfect in every way.
답변 제공: Noni - GM 님, 2022년 12월 7일
Thanks so much for staying with us. I am so happy that you had a great stay and everything went well while you were here, I do hope that you will return when in the area again.

10/10 - 훌륭해요

Paula

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pella is a wonderful town. Great shopping and restaurants within walking distance. Love it
2022년 12월에 1박 숙박함
답변 제공: Noni - GM 님, 2022년 12월 4일
Thanks so much for staying with us and we are so happy that you loved our town. We hope that you do come back.

10/10 - 훌륭해요

Alexa

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, the staff was amazing! The dinner was incredible! Loved the corn chowder soup
답변 제공: Noni 님, 2022년 12월 3일
Alexa, thanks so much for staying with us. We are so please that you enjoyed yourself and that everything went well. We do hope that we will see you again. Thanks so much!!

10/10 - 훌륭해요

Arlo

2022년 11월에 2박 숙박함
답변 제공: Noni - GM 님, 2022년 11월 29일
Thank you for staying with us and I appreciate your review of our hotel. I am so happy that you enjoyed your stay and hope that you will think of us if you return to Pella.

10/10 - 훌륭해요

Taylor

2022년 9월에 3박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 6박 숙박함
답변 제공: GM. Noni 님, 2022년 9월 20일
Thank you for your review. I certainly do appreciate the time you took to leave that review. I am happy that you enjoyed yourself and do hope that you will return.

8/10 - 좋아요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice stay. Breakfast was not very good, real oatmeal would have been better than the vat of gravy and dried out biscuits.
2022년 8월에 3박 숙박함
답변 제공: Noni - GM 님, 2022년 9월 20일
I am so sorry that our breakfast was not to your liking. I have discussed with the staff the condition that you found breakfast in so that no one finds that situation again. Other than breakfast I do hope that you enjoyed your stay here and that you will return.

8/10 - 좋아요

Tinh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable and pleasant stay. Beautiful hotel and fun interesting surroundings. Staff was pleasant and helpful. We will definitely recommend your hotel to friends and family!
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Don

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was ready when we arrived. Nice and clean. Breakfast was continental style and included Dutch pastries which were excellent!
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was centrally located amongst many stores. It was clean and the staff was friendly. It wasn't noisy and there was a great view!
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Pam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is right in the heart of downtown Pella. We stayed there for the Christmas Festival. Everything we did we walked to accept one house on the home tour. Downtown has limited dining options. We did have to drive away to eat at a place where we could sit down, relax, and eat. The Peanut Pub in town serves only alcohol. We did see people order pizza from across the street and bring it in to eat while drinking. The hotel has a restaurant but it is a little pricey when you are looking for something like a Cesar salad and a burger. The hotel is clean and quiet. Rooms had plenty of space. They include a fridge, microwave, and a small coffee maker. Pro-tip, I saw someone take down the pot from their coffee maker, fill it with coffee, then return to his room where he kept it warm as he drank a few cups. Clever! Free breakfast included 2 different pastries, 2 cereals, some frozen yogurt. There were also bags of instant oatmeal and hot water. Limited but free. Overall, lovely stay.
2021년 12월에 2박 숙박함

8/10 - 좋아요

Todd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Within walking distance to all the main attractions
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 14일
Thank you for staying with us. I do hope that you will return again.

10/10 - 훌륭해요

Leonardo

2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Andrew

2021년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함
답변 제공: General Manager, Noni 님, 2021년 8월 31일
Thank you for your review. I am so happy that you enjoyed your stay. Please think of us in the future when you are in the area.

10/10 - 훌륭해요

Harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was very nice. The morning breakfasts were very poor. Overall the hotel was very over priced
2021년 8월에 1박 숙박함
답변 제공: Thank you, GM 님, 2021년 8월 18일
I appreciate that you liked out hotel. I'm sorry that you found the pricing to too high for you. I am sorry that you may not be staying with us in the future but I hope you do reconsider.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel itself was nice but with staying there for a huge event the night before we spoke up super hungry and lokking forward to almost no options for breakfast and not a hot breakfast. Unfortunately it is one of our non negotiables when having to pay 220 for a room. We also heard others complaining about this as well. We booked somewhere else for next year but if the breakfast options changed in the future we would consider coming back.
2021년 8월에 1박 숙박함
답변 제공: Thanks you, GM 님, 2021년 8월 18일
I am sorry that you were not aware of the options for breakfast within walking distance from our hotel. I know that our breakfast is not yet back to normal yet due to the items being removed due to Covid. We are struggling with being sure what our guests want us to do about the hot food that was serve yourself so we have chosen to remain safe and not introduce such items back onto our buffet yet. I do hope that you understand.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly welcoming staff
2021년 8월에 1박 숙박함
답변 제공: General Manager, Noni 님, 2021년 8월 15일
Thank you for your review and rating of our hotel. I am so glad that you enjoyed your stay with us and hope that you will return to stay again.

10/10 - 훌륭해요

Michael B

2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Krista

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Noni-GM 님, 2021년 8월 3일
Thank you for your review. I appreciate you staying with us and am so glad that you enjoyed your stay. I hope to see you in future.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to downtown is awesome, room was very nice. Parking is interesting, no real directions or signs on where to park and where to enter hotel as you are circling the block the building is on.
2021년 7월에 1박 숙박함
답변 제공: Noni-GM 님, 2021년 7월 27일
Thank you for your review. I realize that the city parking garage has limited signage, parking options are always the first question we get. We do our best to let our guests know the options at check in but I do understand how confusing it might be. I am, however, happy that you enjoyed your stay, despite the parking. I do hope that you would consider returning. Thanks for your time.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel with friendly staff full of great recommendations on things to do and see!!! Located right next to tons of fun activities
2021년 7월에 1박 숙박함
답변 제공: Noni-GM 님, 2021년 7월 26일
Thank you for your review. I am so happy that you enjoyed your stay. We certainly hope that you will return.

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Noni-GM 님, 2021년 7월 23일
Hi Alicia, thank you for your review of our hotel. I am so pleased that you had a good stay and like our hotel. I hope that mean you will choose us again if you ever need accommodations in Pella in the future.