Find hotels near Pembroke Lodge, London from ₩93,045

"Ok"

"Clean, very helpful staff, breakfast and dinner package very good and fair price, and only 1 block from the Direct, Circle & Piccadilly tube stations!"

"Positives were - good location, nice surroundings by the harbour, bar and restaurant space were nice. Negatives - I booked a family room with cot and asked for a cot on the booking. I also called two days prior and requested confirmation of the cot. Arrived at the hotel to no cot and queried it at reception. Had not arrived by babies bedtime so asked for it the next morning before her nap. Did not arrive for the second night again. Partner who had just done the London marathon slept on the uneven sofa bed. Broken toilet that was not flushing was to be fixed by maintenance - again did not arrive. Dated in areas such as the access to the spa and those facilities. Poorly maintained - broken lift, no alternative directions given. No water for the sauna and no staff around to support - I used four cups to get to 60 degrees. One shower out of order, another cold water. Two water dispensers in the changing area - neither had water. Overall disappointed with the services and finish of the property. "

"Nice hotel, ideally situated. Lovely breakfast."

"A very lovely place. All staff was very helpful. Kelly was super great as we got in from a long day of travel. The hotel decorations and details very nice. Beds comfortable. Great location to river and shops. I would definitely recommend to others. "

"A very well-run and hip hotel (in the style of Ace Hotels) with a bustling lobby restaurant and cafe during the day. Best hotel option in Shepherd's Bush by far."

"Only loss of star was bathroom shower did not drain quickly and left the floor under water Staff dealt with it."

"The location is great close to train stations and buses. Close to restaurants and 2 malls. It's just the room super small I like big rooms I didn't do the reservation my friend helped me. Of course in London is super expensive so probably to get a bigger room will cost more money."

"Really value for money for a London stay. Close to tube and property ok to just doze off at night after a long day. The AC didn't work but got water was fine. No kettle in room but shampoo and hand wash available. Best not to venture late at night since the area could be a bit scary, especially if you are alone."