표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 568개 이용 후기 중 385개" "
10 - 훌륭해요
385
평점 8 - 좋아요. 568개 이용 후기 중 144개" "
8 - 좋아요
144
평점 6 - 괜찮아요. 568개 이용 후기 중 20개" "
6 - 괜찮아요
20
평점 4 - 별로예요. 568개 이용 후기 중 11개" "
4 - 별로예요
11
평점 2 - 너무 별로예요. 568개 이용 후기 중 8개" "
2 - 너무 별로예요
8
9.2/10
청결 상태
9.4/10
직원 및 서비스
9.2/10
편의 시설/서비스
9.0/10
숙박 시설 상태 및 시설
9.0/10
친환경
이용 후기
10/10 - 훌륭해요
YOUNG IL
2023년 12월 30일
YOUNG IL
2023년 12월에 2박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 1월 3일
Thank you for choosing Plantation – urban resort & spa as your stay and taking the time to write this review. We appreciate you sharing your experience with us. We hope to welcome you back in the near future and show you our newly improved room, service and facilities.Best regards,
10/10 - 훌륭해요
YONG HYEOK
단체 여행
2023년 10월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
YONG HYEOK
2023년 9월에 4박 숙박함
답변 제공: Alex 님, 2023년 10월 6일
Dear valued guest,Thank you for taking the time to share your fantastic experience at our hotel on Hotels.com. We are thrilled to receive a 10 out of 10 rating from you and to know that you thoroughly enjoyed your stay with us.Our team is committed to providing exceptional service and a comfortable stay for all our guests, and we are pleased to hear that we met your expectations. We hope to have the pleasure of welcoming you back soon.Thank you again for choosing our hotel!Best regards,The Management
10/10 - 훌륭해요
YOUNG WOOK
출장 여행
2023년 6월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Here is clean and comfortable and quiet place
YOUNG WOOK
2023년 6월에 4박 숙박함
답변 제공: Tongsin MAO Duty Manager 님, 2023년 6월 13일
Thank you very much for sharing your experience at Plantation Urban Resort & Spa. We are delighted to hear that you found our place is clean and make you comfortable for you stay. We hope to welcome you again soon in the future. Best Regards,
10/10 - 훌륭해요
BONG KOOK
출장 여행
2023년 6월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Here is very clean and kind and quiet.
BONG KOOK
2023년 6월에 3박 숙박함
답변 제공: Tongsin MAO Duty Manager 님, 2023년 6월 13일
Thank you very for choosing you stay at Plantation Urban Resort & Spa and for taking the time to give us a great review. We are very happy to learn that you found our property the great place soft clean and quietly, We hope to welcome you back in the near future so we can share an even more positive experience. Best Regards,
10/10 - 훌륭해요
Sambu
2023년 3월 14일
Sambu
2023년 3월에 2박 숙박함
답변 제공: Sang Dararith 님, 2023년 3월 22일
Dear Sambu,Thank you so much for taking the time to give us a review.We are looking forward to welcome you again in the near future.Best regards,Sang Dararith Assistant General Manager
4/10 - 별로예요
YOUNG HUN
2023년 1월 4일
YOUNG HUN
2023년 1월에 1박 숙박함
답변 제공: Chhuon Sotharom Front Office Manager 님, 2023년 1월 18일
Dear YOUNG HUN,We apologize for the frustration that was brought about as a result. We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Best Regards,
10/10 - 훌륭해요
Yoojung
가족 여행
2022년 10월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yoojung
2022년 10월에 1박 숙박함
답변 제공: Chhuon Sotharom (Front Office Manager) 님, 2022년 10월 12일
Dear Yoojung,Thank you for top scoing for Plantation Urban Resort & Spa.Best Regards,
10/10 - 훌륭해요
Mira
2019년 12월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
적당한 가격에 높은 만족도. 깨끗하고 예쁜 호텔
왕궁 옆 시내에 위치해 관광지에 가기가 쉽고 교통이 편리합니다. 숙소내는 예쁘게 꾸며져있고, 직원들이 친절했다. 규모도 아담하여 묵는 손님들은 대개가 가족단위였고 그것이 혼자여행객에게도 매우 안전하게 느껴졌다. 수영장은 작지만 붐비지 않고 조용했으며 스파도 이용했는데 깔끔하고 좋았음. 가격대비 매우 추천함.
Mira
2019년 12월에 3박 숙박함
10/10 - 훌륭해요
Booyuel
2019년 8월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place to stay
Excellent service. Breakfast was good.
Booyuel
2019년 7월에 11박 숙박함
6/10 - 괜찮아요
실제 이용하신 고객
출장 여행
2019년 6월 26일
좋아요: 직원 및 서비스
스위트룸이 최고 높은층에 있어며 무거운짐을 가지고 무더운데 4층까지 운반하는데 많은 어려움이 있어습니다.
그리고 눞은층 의 방이 문제점이 단열이 잘 안되어 옥상이 태양열에 의하여 방이 너무더워서 아주 힘들었습니다.
방에 에어콘이 있어나 마나 입니다.
다음에는 비싼돈 주고 스위트룸으로는 이용안할것을 맹세 합니다.
실제 이용하신 고객
2019년 6월에 2박 숙박함
10/10 - 훌륭해요
MooYoung
2019년 2월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service.
Their maintanance and service was very good.
Especially the staffs’ attitude to the customers were exellent.
MooYoung
2019년 2월에 2박 숙박함
10/10 - 훌륭해요
JUNGHO
2018년 8월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋습니다!
아주 편안했습니다
JUNGHO
2018년 8월에 4박 숙박함
8/10 - 좋아요
Young Ju
2017년 6월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Young Ju
2017년 6월에 1박 숙박함
8/10 - 좋아요
실제 이용하신 고객
2017년 5월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to main POIs in the city & nice, convenient
Many good reasons to choose this nice hotel.
- location
- nice staffs
- clean room
- nice facilities
실제 이용하신 고객
8/10 - 좋아요
실제 이용하신 고객
2016년 3월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good
실제 이용하신 고객
8/10 - 좋아요
song ahm 님, 고양
2015년 8월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별3개 수준에서 최선의 호텔, 부티크 호텔답게 멋진 수영장과 시설.
별3개 수준의 호텔로써는 약간 비싸지만, 깨끗하고 멋진 최고 수준의 호텔, 친절한 직원, 괜찮은 조식, 그러나 현대식 호텔에 비해, 칸막이 없는 샤워실, 불편한 전기 스위치 위치등 구식 건물 구조에 따른 편의성 부족, 시내 중심가여서 관광지가 가까우나 어둡고 둘이 걷기에는 위험한 거리에 위치, 주변 산책에도 부담을 느낌. (프놈펜 전체 상황인 듯)
song ahm
10/10 - 훌륭해요
실제 이용하신 고객
2015년 6월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
멋진 숙소
직원들이 친절하고 원하는 내용에 대응을 잘해준다. 수영장이 바라보이는 뷰의 숙소 야경은 정말 예쁘고 야간에 수영이나 수영장 옆의 공간에서 쉬는것도 분위기가 매우 좋다
걸어서 왕궁이나 리버사이드에 갈 수 있어서 위치도 비교적 괜찮다고 생각한다
캄보디아에서 좋은 축에 속하는 숙소라고 생각한다
실제 이용하신 고객
8/10 - 좋아요
Andrejs
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Andrejs
2024년 4월에 3박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 4월 21일
We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,
10/10 - 훌륭해요
Peter
연인과의 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A tropical oasis in the middle of the city. Staff friendly and helpful with arranging transport for trips etc. Hotel was close to the Royal Palace and waterfront and not far from other attractions. Breakfast was excellent and plenty of choice. The rooms were clean and comfortable. Would definately stay there again
Peter
2024년 2월에 5박 숙박함
답변 제공: Alex 님, 2024년 4월 15일
Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay at our tropical oasis in the heart of the city. It's wonderful to know that our staff could assist you with arranging transportation and that you found our location convenient for exploring nearby attractions like the Royal Palace and waterfront. We're also thrilled that you appreciated our excellent breakfast selection and found your room to be clean and comfortable. We look forward to welcoming you back for another enjoyable stay in the future!
10/10 - 훌륭해요
Len
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Len
2024년 4월에 4박 숙박함
답변 제공: Tongsin MAO Duty Manager 님, 2024년 4월 9일
We are delighted to receive your positive review, reach out of everything is good. Thank you so much for choosing Plantation urban resort and spa for your stay, we are waiting to welcome you back near the future. Warm regards,
10/10 - 훌륭해요
Elke
가족 여행
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is actually large enough but the entrance gives the homely feel of a plantation house. The staff is incredibly friendly and the service impeccable. Can highly recommend the restaurant.
Elke
2024년 3월에 2박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 4월 4일
We are delighted to receive your positive review, highlighting the homely atmosphere of our plantation-style entrance and the warm, friendly service provided by our staff. Your recommendation of our restaurant further emphasizes the quality of our offerings. Your satisfaction is our utmost priority, and we are grateful for your kind words. We appreciate your support and look forward to serving you again in the future. Best regards,
10/10 - 훌륭해요
Edward
연인과의 여행
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and great staff. I would pay extra for a larger room though.
Edward
2024년 3월에 3박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 4월 2일
Thank you for your positive feedback! We are thrilled to hear that you found our hotel beautiful and appreciated the excellent service provided by our staff. Thank you for choosing Plantation - Urban Resort & Spa for your stay.Best regards,
8/10 - 좋아요
Ki
2024년 3월 30일
Ki
2024년 3월에 2박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 4월 21일
We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,
10/10 - 훌륭해요
Jason
2024년 3월 29일
Jason
2024년 3월에 3박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 4월 2일
Dear Jason,We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,
10/10 - 훌륭해요
chendra 님, Tucson
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
loved staying here. wonderful clean modern room, great housekeeping, friendly staff, and overall a great experience
chendra
2024년 3월에 11박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 3월 27일
Dear Chendra,We are overjoyed to learn that your stay at Plantation - Urban Resort & Spa was filled with love and delight. Our team takes immense pride in offering our guests a clean, modern, and welcoming environment. We appreciate your kind words about our housekeeping and friendly staff, and we are thrilled that your overall experience was exceptional. Thank you for sharing your positive feedback, and we hope to have the pleasure of hosting you again in the future. Warm regards,
10/10 - 훌륭해요
Melissa
가족 여행
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved our stay here! Friendly, helpful staff, very clean comfortable rooms and nice pool and restaurant!
Melissa
2024년 3월에 1박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 3월 18일
Dear Melissa,We are thrilled to know that you had a wonderful stay at our hotel and enjoyed the various facilities and services we offer. Our commitment to providing a comfortable and pleasant experience for our guests is evident in the friendly, helpful staff, clean and cozy rooms, and the appealing pool and restaurant. We are grateful for your kind words and hope to welcome you back for future visits. Best regards,
10/10 - 훌륭해요
Ian
단체 여행
2024년 3월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent choice in Phnom Penh. Fully recommended.
Ian
2024년 3월에 6박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 3월 16일
Dear Lan,Thank you for your kind words! We are thrilled to hear that Plantation - Urban Resort & Spa was an excellent choice during your stay in Phnom Penh. Your recommendation means a lot to us, and we hope to welcome you back or have other travelers experience our hospitality in the future. Best regards,
10/10 - 훌륭해요
YU CHUAN
출장 여행
2024년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this is a business trip, but making me feel to take family to stay here while if i am visit Phnom Penh again.
YU CHUAN
2024년 3월에 1박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 3월 12일
Dear Yu Chuan,We are delighted to learn that your business trip experience at Plantation - Urban Resort & Spa has left such a positive impression that you would like to bring your family along during your next visit to Phnom Penh. Our commitment to providing a comfortable and enjoyable stay extends to guests of all kinds, and we are honored to be considered a potential choice for both your professional and personal trips. Thank you for your kind words, and we look forward to welcoming you and your family in the future.Best regards
10/10 - 훌륭해요
Stoller
2024년 3월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stoller
2024년 2월에 1박 숙박함
답변 제공: Alex 님, 2024년 3월 7일
We are thrilled to receive such a high rating Our team remains committed to providing top-notch services and ensuring customer satisfaction in every interaction.
10/10 - 훌륭해요
Shane
단체 여행
2024년 2월 21일
좋아요: 편의 시설/서비스
We loved our stay!!! This resort is a hidden gem in the middle of the city. The pool and cabanas are so relaxing. I don’t think this hotel is for children -it’s for adults to relax and isn’t kid friendly. People still brought screaming children that were falling off chairs and breaking glass. I feel bad that the staff has to deal with that. The staff is all friendly and helpful. The spa treatments were amazing!!!! The food is really good. I like that they have a relaxed pool restaurant and then a more upscale restaurant in the front of the hotel. I would stay here every time I’m in Phnom Penh :-)
Shane
2024년 2월에 3박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 2월 22일
We are absolutely delighted to hear about your wonderful experience at our resort. Your appreciation for our hidden gem in the heart of the city, the relaxing pool and cabanas, and the exceptional spa treatments truly warms our hearts. We understand your perspective on the resort being more suited for adults seeking relaxation, and we appreciate your empathy for our staff dealing with challenging situations. We are grateful for your kind words about our friendly and helpful team members. The variety of dining options, including our relaxed pool restaurant and upscale front restaurant, is something we take pride in. We are honored by your commitment to choose our resort for every visit to Phnom Penh. Thank you for your continued support, and we look forward to welcoming you again soon. Warm regards,
10/10 - 훌륭해요
Wesley
단체 여행
2024년 2월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is fantastic. The staff is extremely friendly and accommodating. The hotel itself is gorgeous and so clean. I saw someone literally on their hands and knees scrubbing the floor every day. The spa is wonderful, the food is wonderful. The pool is incredible. I cannot recommend this hotel enough for a relaxing and comfortable stay. The only thing I would say is if you have small children I would not bring them. This hotel is great for a quiet adult stay.
Wesley
2024년 2월에 3박 숙박함
답변 제공: Borey Chan Assistant Manager 님, 2024년 2월 22일
We are thrilled to read your glowing review of our hotel. Your kind words about our staff, the overall cleanliness, the spa, the food, and the exceptional pool have brought us immense joy. We appreciate your recommendation for a relaxing and comfortable stay. Your satisfaction is our top priority, and we will continue to strive for excellence in every aspect of our services. Thank you for choosing Plantation - Urban Resort & Spa for your memorable experience. Warm regards,
8/10 - 좋아요
MANUEL
단체 여행
2024년 2월 19일
좋아요: 청결 상태
Not 24h room service and not music at the pool, just after 4 pm.
MANUEL
2024년 2월에 3박 숙박함
답변 제공: Alex 님, 2024년 2월 24일
Dear Manuel, we apologize for the inconvenience you experienced with our room service and poolside music during your stay. Your feedback helps us improve our services to better cater to our guests' needs and ensure a more enjoyable experience for everyone. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
8/10 - 좋아요
MAI
2024년 2월 16일
MAI
2024년 2월에 3박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 3월 23일
Dear MAI,We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,
10/10 - 훌륭해요
Gillian
연인과의 여행
2024년 2월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful oasis in busy Phnom Penh
Gillian
2024년 2월에 2박 숙박함
답변 제공: Alex 님, 2024년 2월 17일
Dear Gillian,Thank you for taking the time to share your feedback on Expedia! We're thrilled to learn that you found our hotel to be a beautiful oasis in the bustling city of Phnom Penh.Creating a serene and comfortable environment for our guests is a top priority, and we're delighted to know that we could provide you with a peaceful retreat in the midst of the city's vibrancy.If you have any specific highlights or suggestions you'd like to share from your stay, we would love to hear more. Your insights are invaluable as we continually strive to enhance our guest experience.We hope to have the pleasure of welcoming you back to our beautiful oasis in the future.Best regards,
Dear Kazutoshi,Thank you for taking the time to share your feedback with us. We're sorry to hear that you encountered an abundance of mosquitoes during your stay. To assure you, we regularly fumigate our gardens to keep pests at bay, and we also provide mosquito repellants free of charge for our guests' convenience. We apologize for any discomfort caused by the mosquitoes and assure you that we are committed to maintaining a comfortable and enjoyable stay for all our guests.Regarding your comment about nearby restaurants, we're pleased to inform you that there are indeed many dining options along the riverside, including some excellent Japanese restaurants. Our team would be happy to provide you with specific recommendations during your next visit.We appreciate your feedback and look forward to welcoming you back soon. If you have any further questions or concerns, please don't hesitate to contact us.Best regards,
10/10 - 훌륭해요
Mark
2024년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent!
Amazing hotel! Best one of our Asia trip so far! Decor stylish, service is excelled from very attentive staff.
Brilliant location! Book it!
Mark
2024년 1월에 2박 숙박함
답변 제공: Alex 님, 2024년 1월 22일
Dear Mark,We are thrilled to hear that you had an exceptional experience at our hotel during your Asia trip. Your kind words regarding the stylish decor, exceptional service, and brilliant location have not gone unnoticed. We are proud to have exceeded your expectations and will continue to strive for excellence in all aspects of our hospitality. Thank you for choosing our hotel and we look forward to welcoming you back soon. Best regards,
10/10 - 훌륭해요
Peter
2024년 1월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay in Phnom Pehn
Very clean and comfortable room .Good aircon. Lovely pool with facilities
Very nice breakfast
Staff lovely and so polite and helpful
Peter
2023년 12월에 5박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2024년 1월 11일
Dear Peter,Thank you for your review and kind words about our hotel. We are thrilled to hear that you found your room to be very clean and comfortable, with excellent air conditioning. Our pool area is a popular spot for our guests, and we are delighted to hear that you enjoyed it. We take great pride in providing our guests with a delicious breakfast each morning, and we are pleased to hear that you found it lovely. Our staff team is known for their friendliness, politeness, and helpfulness, and we are proud of the high level of service they provide. Thank you again for your feedback, and we look forward to welcoming you back soon!Best Regard,
10/10 - 훌륭해요
HUI
2024년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is worthy of being a 5 star resort. Facilities like the pool, gym and spa are well maintained. Staff were approachable and always had a smile on their faces. They did not expect tips (I gave a handful out of appreciation of their service). Room was as per described, housekeeping does a good job. There is an onsite restaurant with affordable prices (eg cocktails at $6, food from $9-$20). I also engaged their airport transfer service, driver was very proper and drove comfortably.
HUI
2023년 12월에 2박 숙박함
답변 제공: Alex 님, 2024년 1월 5일
Thank you for sharing your positive experience at our resort. We are thrilled to hear that you found our facilities, staff, and room to be of the highest standard, deserving of a 5-star rating. Your kind words about the maintenance of our pool, gym, and spa, as well as the approachability and friendliness of our staff, are greatly appreciated. We are proud that our team went above and beyond to provide exceptional service. Your feedback on the housekeeping's performance is also commendable. Thank you once again for choosing our resort, and we look forward to welcoming you back soon.
8/10 - 좋아요
Lynn
2023년 12월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean & spacious. Hotel is within walking distance to Royal Palace, Sisowath Quay & many massage places + eateries
Lynn
2023년 12월에 4박 숙박함
답변 제공: Alex 님, 2023년 12월 21일
Dear Lyn,We are thrilled to hear that you found our rooms to be clean and spacious during your stay with us. We take great pride in ensuring that every room meets our high standards of cleanliness and comfort. Our goal is to provide our guests with a comfortable and convenient base from which to explore the city, and we are glad to hear that we have succeeded in this regard. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you back to our hotel soon. Best regards,
10/10 - 훌륭해요
Colin
2023년 12월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Faultless
Good location, a short walk away from centre of Phnom Penh. Hotel clean, peaceful and welcoming. You really wouldn't know you were close to the heart of the city
Colin
2023년 12월에 2박 숙박함
답변 제공: Alex 님, 2023년 12월 21일
Dear valued guest,We are delighted to hear that you had a pleasant stay with us and appreciated the convenient location of our hotel, which is just a short walk away from the heart of Phnom Penh. We take great pride in maintaining a clean and peaceful environment for our guests, and we are thrilled to hear that you found our hospitality welcoming as well. Our team strives to provide exceptional service to every guest, and we are committed to ensuring that your experience with us is nothing short of exceptional. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you back to our hotel soon. Best regards,
2/10 - 너무 별로예요
Jesper
2023년 12월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brandsikkerheden er meget dårlig. Ingen sprinklere, ingen skiltning af flugtveje, smalle trapper, ingen synlige evakueringsplaner, hverken på værelser eller gange.
Super venligt og servicemindet personale, lækkkert pool område, den nye restaurant det nye receptionsområde ser meget fint ud.
Jesper
2023년 12월에 5박 숙박함
답변 제공: Alex 님, 2023년 12월 18일
Dear valued guest,We appreciate your feedback and would like to address the concerns you have raised regarding fire safety in our hotel. We take fire safety very seriously and have taken various measures to ensure the safety of our guests.In relation to your comments about the lack of sprinklers, signage and evacuation plans, we would like to clarify that during your stay we were in the process of changing from an old system to a new one. We showed and explained this to your colleague while you were staying with us. We have smoke alarms in all renovated rooms and communal areas and our staff receive regular fire safety training to ensure they are aware of emergency evacuation procedures.We would like to assure you that we take fire safety very seriously and have taken various measures to ensure your safety during your stay with us. We welcome your feedback and suggestions and will continue to work on improving our fire safety protocols.Thank you again
10/10 - 훌륭해요
Zoë
가족 여행
2023년 12월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff,nice pool in a beautiful green garden
Zoë
2023년 12월에 1박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2023년 12월 19일
Thank you for your positive feedback! We are delighted to hear that you like our pool, garden and you found our staff are very friendly staff. We appreciate your support and hope to continue exceeding your expectations in the future. In the meantime, if I can be of assistance, please don't hesitate to contact me. Sincerely,
8/10 - 좋아요
Callum
2023년 12월 14일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is beautiful and the spa massage was the best so far in Cambodia! The only issue was the building works while trying to relax outside your room or by the pool and the dust!
Callum
2023년 12월에 2박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2023년 12월 19일
Thank you for choosing your stay at Plantation Urban Resort & Spa and taking the time to give us this review. That sounds absolutely amazing! I'm thrilled to hear that you had such a wonderful experience at the hotel. It's always a pleasure to hear that our Pool is beautiful and proper as exceeded your expectation. However we apologies for any inconvenience about the renovation ongoing this may caused you during your stay. Thank you again for taking the time to reach out and sharing your experience with us, We look forward welcoming you on your next trip to Phnom Penh. Sincerely,
10/10 - 훌륭해요
Matthew 님, Seattle
2023년 12월 12일
Matthew
2023년 11월에 1박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2023년 12월 19일
Thank you for your rating and for choosing Plantation - urban resort & spa as your stay! Regards
10/10 - 훌륭해요
Vincent
2023년 12월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super séjour dans cette hôtel merveilleux.
La chambre la douche et le lit SONT PARFAIT.
Le petit déjeuner est très bon.
Très bonne localisation centrale de l’hôtel
Vincent
2023년 12월에 2박 숙박함
답변 제공: Alex 님, 2023년 12월 11일
Dear Vincent,We are thrilled to hear that you had an exceptional stay at our hotel. Your kind words mean the world to us, and we are grateful for your positive feedback. We take pride in providing our guests with comfortable and well-maintained accommodations, and we are delighted to hear that our efforts have paid off.We would like to thank you for choosing our hotel and for taking the time to share your experience with us. Your satisfaction is our top priority, and we will continue to strive for excellence in all aspects of our service.We look forward to welcoming you back soon.
10/10 - 훌륭해요
William
연인과의 여행
2023년 11월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend this hotel.
William
2023년 11월에 1박 숙박함
답변 제공: Alex 님, 2023년 12월 5일
We are thrilled to hear that you had an exceptional experience during your stay with us. Your kind words and positive feedback mean the world to us, and we are grateful for your loyalty and support.
10/10 - 훌륭해요
Sophie 님, Perth
연인과의 여행
2023년 11월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plantation Urban is an absolutely delightful hotel. We spent four wonderful days here. Our room (2096) had direct access to the pool. Fabulous rooms with extremely comfortable queen size bed and a great shower. Breakfast was delicious and plentiful. The lunch/dinner menu was great. Terrific food - absolutely delicious. Great chefs! We have been travelling for 6 months in Asia and choose this hotel for the last 4 days rest before heading to Europe. Plantation has a modern contemporary feel, beautifully designed and presented. The pool is a tropical oasis with a variety of comfortable seating options to laze away the day. We loved the 30mtr pool to swim laps in. The tropical lush gardens keep the pool area cool and inviting. plantation Urban deserves 5 star boutique rating. I would recommend coming here when their partial renovations are completed. Didn’t hear anything in the rooms but could be heard when at the pool but not loud enough for us to not enjoy this gorgeous hotel.
Sophie
2023년 11월에 3박 숙박함
답변 제공: Alex 님, 2023년 11월 24일
Thank you for choosing Plantation Urban and we're thrilled to hear that you had a delightful stay with us. Your feedback is greatly appreciated, and we're glad to hear that our hotel exceeded your expectations. Our team takes pride in providing exceptional service, and we're glad that our chefs' culinary skills impressed you. We're currently undergoing partial renovations, but we assure you that the completed renovations will only enhance your future stays with us. We appreciate your kind words about our hotel and we look forward to welcoming you back soon!
10/10 - 훌륭해요
Caron
연인과의 여행
2023년 11월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool and atmosphere. Excellent restaurant
Caron
2023년 11월에 4박 숙박함
답변 제공: Borey CHAN Assistant Manager 님, 2023년 11월 12일
Thank you for your feedback! We are glad to hear that you enjoyed our pool and atmosphere. We strive to create a comfortable and enjoyable experience for our guests. We also appreciate your kind words about our restaurant. Our team works hard to provide excellent dining options for our guests. We hope to have the opportunity to welcome you back in the future! Sincerely,
답변 제공: Borey CHAN Assistant Manager 님, 2023년 11월 12일
Thank you for your feedback! We are glad to hear that you found the hotel to be as beautiful as the photo and that you enjoyed your stay. Our goal is to provide a relaxing and comfortable experience for our guests, so we are thrilled to know that you were able to relax and enjoy yourself during your time with us. We appreciate your kind words about our staff as well. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back in the future. Thank you again for choosing our hotel! Sincerely,
10/10 - 훌륭해요
SOPHIE
가족 여행
2023년 10월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
C'est notre 3e séjour dans cet hôtel et tout y est toujours aussi parfait !
Endroit idéal pour se relaxer en plein coeur de Phnom Penh.
SOPHIE
2023년 10월에 1박 숙박함
답변 제공: Alex 님, 2023년 10월 19일
Nous sommes ravis de savoir que vous avez apprécié votre troisième séjour dans notre hôtel. Nous sommes fiers de fournir constamment un service de qualité supérieure et de maintenir un environnement paisible pour nos clients afin qu'ils puissent se détendre au cœur de Phnom Penh. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.