3 개의 야외 수영장, 카바나(요금 별도)
예약 가능 여부 확인

옴니 스코츠데일 리조트 & 스파 앳 몬테루치아 여행 후기

4 out of 5
옴니 스코츠데일 리조트 & 스파 앳 몬테루치아
4949 E Lincoln Drive, Paradise Valley, AZ

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1007개 이용 후기 중 695개" "
평점 8 - 좋아요. 1007개 이용 후기 중 170개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 76개" "
평점 4 - 별로예요. 1007개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 33개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sevak

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Alfons

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Cody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was fantastic. Clean, peaceful, beautiful and very friendly staff. We will definitely be back.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Ayman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very elegant and upscale resort and spa really loved our stay
2024년 5월에 1박 숙박함
답변 제공: Alex Assistant Front Office Manager 님, 2024년 5월 23일
We appreciate the feedback and have shared it with our team to serve as a reminder to continue to provide the utmost in guest services! We look forward to welcoming you back as our valued guest soon. It would be a pleasure to have you with us again! Thank you for choosing Omni!

10/10 - 훌륭해요

Aric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrific property Nice rooms Great bathroom Really good shampoo and body cream
2024년 5월에 1박 숙박함
답변 제공: Concierge 님, 2024년 5월 21일
Dear Aric, Thank you so much for staying with us! We also love the shampoo and body cream!Look forward to your return!

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Immaculate grounds, friendly & fast help, and clean and relaxing rooms! So close to everything you need or want.
2024년 5월에 4박 숙박함
답변 제공: Concierge 님, 2024년 5월 21일
Dear Sharon, Thank you for staying with us! We e so glad you enjoyed yourself and our excellent location. We look forward to your return!

10/10 - 훌륭해요

amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing, romantic tuscan style resort. Landscaping is stunning, restaurants are delish and the pools are huge! Loved this resort.
2024년 5월에 3박 숙박함
답변 제공: Concierge 님, 2024년 5월 21일
Dear Amanda,Thank you for the kind words. We are glad you enjoyed your stay and look forward to your return!

10/10 - 훌륭해요

karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Alex Assistant Front Office Manager 님, 2024년 5월 19일
Thank you for choosing Omni Montelucia. Hope to see you soon!

8/10 - 좋아요

John 님, Auburn

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've stayed here multiple times. One of my favorite resorts to relax. Having said that, they are slipping in terms of service. I hope they can get back on track. Overall I love this place, I just hope they can get their act together
2024년 5월에 3박 숙박함
답변 제공: Concierge 님, 2024년 5월 16일
Thank you for the review, we appreciate the feedback.Looking forward to your return!

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Alex Assistant Front Office Manager 님, 2024년 5월 19일
Thank you for choosing Omni Montelucia. I hope to see back soon!

8/10 - 좋아요

Barbie 님, Pico Rivera

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms and property. Not a good variety of food. Spivey only
2024년 5월에 4박 숙박함
답변 제공: Concierge 님, 2024년 5월 10일
Dear Barbie,Thank you for staying with us. We are glad you enjoyed the rooms and property. We appreciate the feedback on the cuisine and food and beverage is taking all comments into consideration.We do look forward to your return!

10/10 - 훌륭해요

Raul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was exceptional. We had a magnificent room with a view of the Camelback Mountains. The Staff, specifically Carlos was such an exemplary model of someone who values his job and the guests. The food poolside and at the restaurants were likewise wonderful. We will definitely be back! Thank you! Raul & Vivian Murciano Denver, Colorado
2024년 5월에 4박 숙박함
답변 제공: Concierge 님, 2024년 5월 9일
Dear Raul,Thank you so much for staying with us! We are so glad you enjoyed your time with us and the view! Carlos is thrilled you have mentioned him.We look forward to your return!

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was even more beautiful than the pictures listed on Expedia. The staff exceeded expectations, they were friendly and helpful. We didn't try all of the restaurants, but the food in the Crave Cafe' as well as lunch at Taqueria Centro were really good. The pool was clean and quiet, with drink service and misters to keep you cool. The views were amazing. The property is so peaceful and serene, we would definitely stay there again.
2024년 5월에 1박 숙박함
답변 제공: Front Office 님, 2024년 5월 8일
We are so happy to hear that you truly enjoyed your stay here with us at Omni Montelucia! We cant wait to welcome you back.

10/10 - 훌륭해요

Matthew

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Omni is a very clean and unique experience. With a Spanish feel and great view of camelback mountains ⛰️.
2024년 5월에 1박 숙박함
답변 제공: Alex Assistant Front Office Manager 님, 2024년 5월 2일
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful resort We are thrilled that your experience as our guest was a good one and hope that you will again choose our Omni Montelucia when planning your next visit to Scottsdale! We look forward to welcoming you soon!

4/10 - 별로예요

Yvette

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Lots of bugs in the room ypu van tell the room had been sitting and wasnt inspected prior to the visit
2024년 4월에 2박 숙박함
답변 제공: Front Office 님, 2024년 4월 29일
I apologize for the inconvenience you experienced during your stay at our hotel. We take all guest feedback very seriously, and we are sorry to hear about this experience. I will personally look into this matter and address it with our team to ensure it does not happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right for you in the future.

8/10 - 좋아요

Lana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roaches in room
2024년 4월에 1박 숙박함
답변 제공: Alex Assistant Front Office Manager 님, 2024년 5월 1일
Upon further review of the feedback provided through the guest survey program, I wanted to apologize on behalf of the Omni Montelucia for the overall experience that was encountered throughout your stay. In addition, please note that our Director of Engineering and front office mana have been informed on the substandard services that were experienced within the hotel.

10/10 - 훌륭해요

Naveed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful architecture and decor. Room was spacious and comfortable. Staff was really attentive and courteous.
2024년 4월에 2박 숙박함
답변 제공: Alex Assistant Front Office Manager 님, 2024년 4월 29일
Thank you for taking a moment to share your experience as our guest! We appreciate the feedback and have shared it with our team to serve as a reminder to continue to provide the utmost in guest services! We look forward to welcoming you back as our valued guest soon. It would be a pleasure to have you with us again! Thank you for choosing Omni Montelucia!

10/10 - 훌륭해요

Anita

2024년 4월에 3박 숙박함
답변 제공: Alex Assistant Front Office Manager 님, 2024년 5월 19일
Thank you for choosing Omni Montelucia. I hope to see back soon!

10/10 - 훌륭해요

Anoosh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Front Office 님, 2024년 4월 22일
We are delighted to hear that you enjoyed your stay with us! We look forward to seeing you again!

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property has been maintained very well through the years. I enjoyed my stay and was able to relax. It was quiet and felt very safe. I'll be back.
2024년 4월에 2박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Shyla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Angelica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was really beautiful! It was so well kept and felt so relaxing. We had just had a few days of travel and exploring the state and this was the perfect end to our trip. My daughter described it perfectly.. it was like an adult hotel that allows kids now... which basically means no water slides or activities built for kids but really beautiful and welcoming to children. Also, service and food were fantastic! I highly recommend staying here!
2024년 4월에 3박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Don 님, Calgary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top shelf!
2024년 4월에 1박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Fahad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So far the best resort l have ever been. The only 2 things l was not aware of. 1- breakfast not included on my reservation. 2- there is a $30 per night for valet. Everything else was amazing.
2024년 4월에 3박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Florin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice Resort, not massive which we loved! Rooms are nice and big. Nice Bathrooms, pool service was excellent, breakfast was awesome with a great view.
2024년 4월에 1박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

8/10 - 좋아요

Sherrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was comfortable. Needed extra comforter and down would have been nice. Pool area very loud
2024년 4월에 2박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
I am so sorry to hear that your time here on property was not the best. We do hope that you are willing to give us a second chance to make things right for you!

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Omni turned out to be a lovely option for our family. Really beautiful grounds, close walk to Camel Back hike, decent food options, lovely pool area and service. I would go back definitely!
2024년 3월에 4박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and landscape were beautiful
2024년 4월에 3박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Melissa 님, TRAVERSE CITY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service.
2024년 4월에 5박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Renata

2024년 4월에 1박 숙박함
답변 제공: Alex Assistant Front Office Manager 님, 2024년 4월 26일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alex

10/10 - 훌륭해요

Janna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful area
2024년 3월에 3박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Emilie

좋아요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

6/10 - 괜찮아요

Éva Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful grounds. Their "systems" were down so we couldn't access the spa and their communication around the issue was poor, we went to the spa 4 times before they told us we would not be able to book appointments.
2024년 3월에 2박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
I am so sorry to hear that your time here on property was not the best. We do hope that you are willing to give us a second chance to make things right for you!

10/10 - 훌륭해요

Derek

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful grounds newly remodeled quiet plenty to eat and drink. Very nice rooms maybe the best
2024년 3월에 1박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

8/10 - 좋아요

Elliot

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is generally very beautiful. The pool is small, especially on the weekends when the day crowds and wedding parties show up. Our room was large but not in great shape - the sliding doors to the patio were almost impossible to open, one of the bathroom hooks was broken, the tv had a gash in the screen, the in-room refrigerator door was falling off its hinges, and the bathroom sink hot water faucet handle was detaching. You would expect better given the room costs. The on-premises dining options are good, but a bit overpriced for the caliber of food. Unfortunately, the property is in a neighborhood with draconic traffic regulations (speed cameras, low speed limits, etc.) and nimby community members that make getting into and out of the hotel to go visit sites a chore.
2024년 3월에 3박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
I am so sorry to hear that your time here on property was not the best. We do hope that you are willing to give us a second chance to make things right for you!

6/10 - 괜찮아요

Ashley

연인과의 여행
별로예요: 편의 시설/서비스
- Advertises complimentary EV charging but they were all “out of order”. - Beautiful enough to have filming crews all over disrupting a quiet and private vacation and access to pool. - Housekeeping does half the job (left garbage, didn’t make bed) and front desk says “sorry they just don’t speak English” - inappropriate, disrespectful, unacceptable. 3 stars are earned because for potential because it is a beautiful campus, it just didn’t measure up to expectations.
2024년 3월에 4박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
I am so sorry to hear that your time here on property was not the best. We do hope that you are willing to give us a second chance to make things right for you!

10/10 - 훌륭해요

Scott

2024년 3월에 2박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Anshuman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location. Very friendly staff
2024년 3월에 4박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good setting near the mountains. Our room had a balcony near a pool. Very quiet with lots of amenities.
2024년 3월에 2박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

8/10 - 좋아요

sarah

2024년 3월에 1박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
I am so sorry to hear that your time here on property was not the best. We do hope that you are willing to give us a second chance to make things right for you!

10/10 - 훌륭해요

Sandra

2024년 3월에 3박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

8/10 - 좋아요

yoshikazu

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Great service. Staffs were friendly. Great value for the pricing of the room.
2024년 3월에 3박 숙박함
답변 제공: Front Office 님, 2024년 3월 13일
We are so happy to hear that you truly enjoyed your stay with us at Omni Montelucia and we cannot wait to welcome you back!

10/10 - 훌륭해요

Taft Brigham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing!!! Will be back again!!!!
2024년 3월에 3박 숙박함
답변 제공: Front Office 님, 2024년 3월 13일
We are so happy to hear that you truly enjoyed your stay with us at Omni Montelucia and we cannot wait to welcome you back!

10/10 - 훌륭해요

Brian

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Front Office 님, 2024년 3월 13일
We are so happy to hear that you truly enjoyed your stay with us at Omni Montelucia and we cannot wait to welcome you back!

10/10 - 훌륭해요

Brian J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent resort.
2024년 2월에 4박 숙박함
답변 제공: Front Office 님, 2024년 3월 13일
We are so happy to hear that you truly enjoyed your stay with us at Omni Montelucia and we cannot wait to welcome you back!

10/10 - 훌륭해요

JoLyn

2024년 3월에 1박 숙박함
답변 제공: Front Office 님, 2024년 4월 19일
We are so glad that you enjoyed your stay with us! We hope that you decide to come back again.

8/10 - 좋아요

Amber

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I lost my Apple Watch in my room on checkout and the staff went out of their way to locate it and mail back to me. I felt the breakfast options were overpriced at Prado. Overall property very nice, clean, and well maintained.
2024년 2월에 2박 숙박함
답변 제공: Front Office 님, 2024년 3월 4일
We are sorry to hear that your stay was not the best with us here at Omni Montelucia.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff and the grounds are beautiful and the spa is the best
2024년 2월에 3박 숙박함
답변 제공: Front Office 님, 2024년 3월 4일
We are so happy to hear that you truly enjoyed your stay with us :)

10/10 - 훌륭해요

Ben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great views and proximity to Camelback Mountain. Quiet and relaxing with great service.
2024년 2월에 3박 숙박함
답변 제공: Front Office 님, 2024년 3월 4일
We are so happy to hear that you truly enjoyed your stay with us :)