1/5 너무 별로예요
실제 이용하신 고객
반려동물 동반 여행
21 10월 2020
I am being charged three nights plus parking but I did not stay at this hotel. I arrived and they gave me a room that had not yet been cleaned. I entered, smelling an intense disgusting odor. I actually walked in and touchEd some things and then I saw the unmade bed. Here I am, with my dog standing in a room in a hotel that is located next to a hospital ( providing rooms for families and their ill family members) during a pandemic . This was very upsetting to me.
I gave back my key and they were trying to find me another room. Why would I stay in a hotel at this particular time when this would occur? I refused. And now, I am receiving invoices by email that show that they are charging me for three nights plus daily parking!! This is unacceptable. I understand why paying a one night penalty would be appropriate but not three and certainly not for parking.
2020년 10월에 3박 숙박함