Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Rest assure that we will share this fantastic review with all team members.At our company, customer satisfaction is our utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear Valued Guest JEONGEUN,On behalf of the Management and staff of Melia Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest HANY,On behalf of the Management and staff of Melia Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Kim,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are very happy to know that you had a great time at Melia Vinpearl Phu Quoc.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Taigkein,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are very happy to know that you had a great time at Melia Vinpearl Phu Quoc.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest SEONGEUN,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are very happy to know that you had a great time at Melia Vinpearl Phu Quoc. We are really sorry for this inconvenience that happen during your stay. Our resort always try our best to make all guest having good experience. Furthermore, our resort is appreciating with your inspiring compliment and solution. We know that this is a big chance for us to improve our services.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Our Value Guest, First of all, thank you for staying in our resort during this special occasion and we sincerely apologize for inconvenience you have experienced with late check out due to the peak season of Lunar New Year that unfortunately led to your dissatisfaction. Regarding this inconvenience, we appreciate that you give us the feedback and we would like to take opportunity to welcome you again in your next trip in other season so that we can accomodate your request better.Once again, we would like to apologize for the inconvenience caused as feedback from our guests is very important for us and it allows us to continue improving the standard service which characterizes our company, Meliá Hotels International.We look forward to welcome you back in the near future and we remain at your entire disposal for anything you may need.With warm regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is our utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is our utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is our utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear Our Value Guest, First of all, thank you for visiting our hotel and we sincerely apologize for any inconvenience you may have experienced during your stay about reception service. Regarding the inconvenience, we sincerely appreciate that you give us the feedback so that we can take proper action and train our staff with interaction skill to communicate better.We would like to apologize once again for the inconvenience caused as feedback from our guests is very important for us and it allows us to continue providing the high standard service which characterizes our company, Meliá Hotels International.We look forward to welcome you back in the near future and we remain at your entire disposal for anything you may need.With warm regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear Our Value Guest, First of all, thank you for visiting our hotel and we sincerely apologize for inconvenience you have experienced during your stay with our services that unfortunately led to your dissatisfaction. From the hotel side, the aspects you’ve mentioned have been addressed, and they’ve been followed up since your visit. Rest assure that all our guests’ comments are taken seriously at Meliá Vinpearl Phu Quoc in order to improve the overall guest experience.We deeply regret that your experience was tarnished by these feelings you describe. The related departments have learned about your comments and are preparing to focus on any possible improvement area and to continue offering the utmost passion for service that characterizes our company.We would like to apologize once again for the inconvenience and hope to have a chance to gain your trust in the near future.With our kind regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went very well for you especially our delicous food and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Rest assure that we will share this fantastic review with all team members for their effort.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With my kindest regards,

Dear Our Value Guest, First of all, thank you for visiting our hotel and we sincerely apologize for inconvenience you have experienced during your stay with our cleaning service, that unfortunately led to your dissatisfaction. Regarding this inconvenience, we appreciate that you give us the feedback so that we can take immediate action to improve our services that are lacking.Once again, we would like to apologize for the inconvenience caused as feedback from our guests is very important for us and it allows us to continue improving the standard service which characterizes our company, Meliá Hotels International.We look forward to welcome you back in the near future and we remain at your entire disposal for anything you may need.With warm regards,

Dear Valued Guest SangKyu,We are very happy to know that you had a great time at Melia Vinpearl Phu Quoc.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest HOISOO,So grateful that you have taken your valuable time to share your family's experience with us. This will be a valuable source of motivation for the daily progress of the staffs at Melia Vinpearl & thank you for trusting us.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest,So grateful that you have taken your valuable time to share your family's experience with us. This will be a valuable source of motivation for the daily progress of the staffs at Melia Vinpearl & thank you for trusting us.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest YUNSUNG,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.It is fantastic to read that you keep lovely memories of your holidays in the hotel and we appreciate your kind words on our staff & our service.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Mr. Kim Sunkyoung, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that I will share this fantastic review with all team members.We look forward to welcoming you again in the near future and please contact us upon your next visit.With my kindest regards,

Dear Mr. Park, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation last month and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that we’re able to meet your expectation mostly in all aspects. Once again thank you and we look forward to welcoming you in the near future.With my kindest regards

Dear Mr. Park, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation last month and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that we’re able to meet your expectation in all aspects. Once again thank you and we look forward to welcoming you in the near future.With my kindest regards

Dear Valued Guest Uiyong,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Uiyong,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Hyoung Jin,Xin Chao and Thank you for the lovely feedback on your experience.It brings me great pleasure knowing that our team ensured that you enjoyed your stay with us at Melia Vinpearl Phu Quoc.We are really happy to have brought your family great experiences.Thank you for sharing your experience and we look forward to welcoming you back in the not so distant future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Joon Young,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We hope you & your family were happy with your vacation with us.Thank you for sharing your experience and we look forward to welcoming you back in the not so distant future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Joon Young,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We hope you & your family were happy with your vacation with us.Thank you for sharing your experience and we look forward to welcoming you back in the not so distant future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc

Dear Valued Guest Shinyoung,It is a big honor for all of us to have you as our guest. You cannot imagine how proud we and the whole team were when reading your glowing review.We will share your kind comments with the our staff. We are assure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for sharing your experience and we look forward to welcoming you back in the not so distant future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc

Dear Valued Guest Kyoung ju,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest CHANGGYO,Thank you so much for choosing Melia Vinpearl Phu Quoc as your destination.We are really happy to have brought your family great experiences.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Bienvenidos, Xin chào!Dear Valued Guest Yeon,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is gorgeous and greatly appreciated and will help ensure the services provided at Meliá Vinpearl Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. With warm regards,Mario CaballeroGeneral Manager Melia Vinpearl Phu Quoc.

Bienvenidos, Xin chào!Dear Valued Guest Geun Young,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.It is fantastic to read that you keep lovely memories of your holidays in the hotel and we appreciate your kind words on our wonderful staff, our entertainment and ours rooms.We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Mario CaballeroGeneral Manager Melia Vinpearl Phu Quoc.

Bienvenidos, Xin chào!Dear Valued Guest Sujin,Thank you for your recent correspondence regarding Melia Vinpearl Phu Quoc. We appreciate you taking the time to make us aware of your experience during your recent stay.At Meliá Vinpearl Phu Quoc, we always strive to improve our service to make our customer happy and satisfied, and your comment really bring a great deal of motivation to us.We are really grateful of your comment that we can improve our service better in future. Nevertheless, we really sorry with some problem happen to you during your stay. We wish we can have another chance to make your stay more wonderful.We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities, better services and hospitality of Melia Vinpearl Phu Quoc.With warm regards,Mario CaballeroGeneral Manager Melia Vinpearl Phu Quoc.

Bienvenidos, Xin chào!Dear Valued Guest Jongsam,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.It is fantastic to read that you keep lovely memories of your holidays in the hotel and we appreciate your kind words on our wonderful staff, our entertainment and ours rooms.We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Mario CaballeroGeneral Manager Melia Vinpearl Phu Quoc.

Bienvenidos, Xin chào!Dear Valued Guest Huijin,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.It is fantastic to read that you keep lovely memories of your holidays in the hotel and we appreciate your kind words on our wonderful staff, our entertainment and ours rooms.We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Mario CaballeroGeneral Manager Melia Vinpearl Phu Quoc.

Bienvenidos, Xin chào!Dear Valued Guest Hyunjik,Thank you for your recent correspondence regarding Melia Vinpearl Phu Quoc. We appreciate you taking the time to make us aware of your experience during your recent stay.We are really grateful of your comment that we can improve our service better in future. Nevertheless, we really sorry with some problem happen to you during your stay. We wish we can have another chance to make your stay more wonderful.We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities, better services and hospitality of Melia Vinpearl Phu Quoc.With warm regards,Mario CaballeroGeneral Manager Melia Vinpearl Phu Quoc.

Dear valued guest JAEYONG,Warm greetings from Melia Vinpearl Phu Quoc and thank you for taking time to share your experience with us.Kindly understand that we always strive for improvement in order to get access to guest's expectation about the quality of service. Your constructive feedback is extremely essential with us to find the appropriate measures to address your comments and prevent future occurrence. With high determined spirits at the prospect from our whole team, we do trust that all mentioned issues will surely be improved to bring better experiences to valued guests. However, on behalf of the team, I am so sorry that you were affected by the mentioned inconvenience in this vacation.To be honest, thanks for your sharing so much and hopefully we will still have another chance to welcome you back and bring a happiness as well as a satisfaction to you and your family.Best regards,Mario CaballeroGeneral ManagerMeliá Vinpearl Phu Quoc

Dear Valued guest Wookhyun,Thank you for taking the time to share your experience at Melia Vinpearl Phu Quoc. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasant as the previous one.With warm regards,Mario CaballeroGeneral Manager Melia Vinpearl Phu Quoc

Dear valued guest Borah,Warm greetings from Melia Vinpearl Phu Quoc and thank you for taking time to share your experience with us.Kindly understand that we always strive for improvement in order to get access to guest's expectation about the quality of service. Your constructive feedback is extremely essential with us to find the appropriate measures to address your comments and prevent future occurrence. With high determined spirits at the prospect from our whole team, we do trust that all mentioned issues will surely be improved to bring better experiences to valued guests. However, on behalf of the team, I am so sorry that you were affected by the mentioned inconvenience in this vacation.To be honest, thanks for your sharing so much and hopefully we will still have another chance to welcome you back and bring a happiness as well as a satisfaction to you and your family.Best regards,Mario CaballeroGeneral ManagerMeliá Vinpearl Phu Quoc

Dear HAESOOKWarmest Greetings from Vinpearl Discovery Coastalland Phu Quoc,Thank you for spending your time to share with us about experience of stay. It is our pleasure to notice that you had a wonderful time at our resort.Rest assured that your kind words have been delivered to all of our associates who always commit to deliver outstanding service to our guests on every visit.We would love to see you and your family at Vinpearl Phu Quoc for your coming vacation in a near time.With warm regards,

Dear Eunju, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm regards,

Dear Valued guest Anonymous,Thank you for taking the time to share your experience at Melia Vinpearl Phu Quoc. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasant as the previous one.With warm regards,Mario CaballeroGeneral Manager Melia Vinpearl Phu Quoc

Dear Valued Guest, Thank you for taking the time to share your experience at Vinpearl Discovery Coastalland Phu Quoc Kindly accept our sincere apologies for not giving you a better experience. Thank you very much for your comment. At Vinpearl, we always strive for improvement in order to ensure the quality of our service, therefore we very welcome your constructive feedback. We are taking the appropriate measures to address your comments and prevent future occurrence. We are looking forward to another opportunity to serve you better in the near future. Best Regards,

Dear Seung Joon, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social networks. It is our pleasure to read that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. Best regards, Dang Duc Truong General Manager_Vinpearl Discovery 2 Phu Quoc