Does Muong Thanh Luxury Phu Quoc have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Muong Thanh Luxury Phu Quoc pet-friendly?

No, pets are not allowed at this property.

How much is parking at Muong Thanh Luxury Phu Quoc?

Self parking and valet parking are free at this property.

What time is check-in at Muong Thanh Luxury Phu Quoc?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Where is Muong Thanh Luxury Phu Quoc located?

This family-friendly Phu Quoc hotel is within a 5-minute walk of Sonasea Beach and Sonasea Phu Quoc Night Market. Suoi Tranh Waterfall and Waterfront Beach Square are also within 3 mi (5 km).

Muong Thanh Luxury Phu Quoc Reviews, Deals & Photos 2025

6/10 Okay

Randall

Mar 4, 2024

Disliked: Staff & service

Location was okay and they had cart to take you to beach or market but the trouble was if you spoke english they ignored you. There was No customer service at all at the hotel. Nobody asked us if we wanted a drink while at the pool and we had lunch once at the hotel and we where the only one in there eating.. too bad for a hotel to have zero customer service

Stayed 4 nights in Feb 2024

6/10 Okay

An

Sep 14, 2022

Disliked: Staff & service

Property was ok, quite run down and does not fit its 4-star rating. The foot massage palour operating within the hotel is dodgy. My 1-hour foot massage was "normal". However, during my husband's foot massage, the masseuse kept pushing his toes into her breasts, as if making an offer for other services. Needless to say, my husband was very annoyed and thought it a totally waste of money and that he should have been paid to service her, not the other way around. I would not come back, and neither would the other 5 couples who came with us during this stay. Had me wondering if this would have turned into a sex exchange had it been a different male patron?

Stayed 3 nights in Sep 2022

10/10 Excellent

MIYU

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

ホテルの人にタクシー頼んだらぼったくる人が来たよみんなgrab taxi アプリ入れよう！！それ以外は最高！！文句なし！パクチー食べられない人でも食べられる朝食アリ

Stayed 3 nights in Mar 2025

10/10 Excellent

Trung

Feb 23, 2025

Liked: Staff & service, amenities, property conditions & facilities

what i did not like: room was fine, not crazy dirty but our fridge was completely broken so we couldnt leave any drink or food in there. There is a ceiling light that doesnt turn off so whoever stayed in the room before ducktaped some instant noodle cup label over it to block the light. Almost felt like i was watching the lunar eclipse every night. WHAT I TRULY LIKED: short distance to walking street/food market. Easy ride to the airport. Front desk and hotel staff were friendly and the best, we forgot our expensive fishing rods by the walking street and the hotel manager was driving me around to look for them and calling the police department to check the cameras. We were able to find the cleaning lady and found our items on the street and brought it back to us all within 30mins right before our flight. And for that i am forever in debt with your kindness and generosity. Thank you!!!

Stayed 4 nights in Feb 2025

6/10 Okay

Rainer

Jan 16, 2025

Abgerocktes Hotel Das Hotel befindet sich südlich des Flughafens, was verkehrstechnisch (Busverbindung) nicht das Beste ist. Das Hotel selbst ist recht groß und hat schon bessere Zeiten gesehen, was am Foyer und der Zimmergröße zu ersehen ist. Nur wurde irgendwann nicht mehr viel in das Hotel gesteckt, sodass es nun auf dem Weg nach unten ist (4 Sterne sind wohl ein Wunsch). Kurz oder in Stichworten: Das Hotel: groß, einige hundert Meter vom Strand. Unpersönliches Personal – auf Funktionieren getrimmt. Riesiger Empfangsbereich. 4 Aufzüge. Aufgrund der übermäßigen Bautätigkeit auf der Insel kommt dieses Hotel eventuell ins Hintertreffen. Das Hotel verlangte eine Kaution! Die Busse laufen sich vor dem Hotel minutenlang warm. Das ist angenehm für die anderen Gäste – nur sind die Abgase und der Lärm nicht der Hit. Die Klimaanlage in der Lobby ist nicht eingeschaltet – wohl eine der Sparmaßnahmen. Umgebung: Wenn man von dem Nachtmarkt in der Nähe und dem Strand absieht, herrscht hier „absolut tote Hose“. Das Zimmer: Recht groß, nix auf dem kleinen Balkon, riesige Glasscheibe als Abtrennung vom Badezimmer – Sinn dahinter? Die Internetgeschwindigkeit hat weder nationale noch internationale Rekorde gebrochen. Die Klimaanlage funktioniert recht gut. Das Bett ist groß und gut. Relativ ruhiges Zimmer. Frühstück: Massenabfertigung, Staus beim Eiermann / der Eierfrau und dem (!) einseitigen Toaster für mehrere hundert Gäste ...

Stayed 4 nights in Jan 2025

8/10 Good

Cuc Thi Bach

Jan 13, 2025

Liked: Cleanliness

Cleanliness

Stayed 2 nights in Jan 2025

6/10 Okay

pitchaya

Jan 11, 2025

Not impressive experience .

Big room but not in good condition, the bed was in poor quality. The breakfast is in poor quality.The egg station was the best. Lack of light at night. Fortunately, all staffs are friendly and helpful.

Stayed 2 nights in Dec 2024

10/10 Excellent

CHANGSU

Apr 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

베트남에 여행갈때는 항상 무엉탄호텔 이용합니다 친절과 서비스 최고 입니다

Stayed 2 nights in Apr 2024

10/10 Excellent

Tien

Feb 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveler

Jan 22, 2024

Liked: Cleanliness

Expectations did not meet the reality

We had a 6 night visit at the hotel and it was ok, but our expectations was higher because of the description at hotels.com. Nobody spoke english good enough so it was a bit hard to ask anything. The pool was dirty, tennis court was closed, two out of four bars (included the rooftop bar) were closed, staff was fooling around at the gym and most of the times there was no staff at the pool bar so we couldn’t get the sunbed mattress. The hotel itself was still nice and the rooms were good. Breakfast was versatile and there was scooters to rent for only 7€/day + gas. Location was far away from the town but if you’re looking for peaceful area - this would work. The staff was very friendly (despite the language barrier) and welcoming was warm. 3/5

Stayed 6 nights in Jan 2024

10/10 Excellent

JUOK

Jan 18, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

직원들이 매우 친절하고 객실 청소도 깨끗하게 합니다 호텔 주변 횐경도 좋고 해변이 가까워 편합니다

6/10 Okay

Alicia

Oct 31, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

I stayed at Muong Thanh for 2 nights, they didn't clean my room after the 1st night. Breakfast on the 2nd day was VERY poor quality. They were cleaning table clothes and re-arranging chairs while serving breakfast at 7:45. A huge table cloth was placed in the middle of the restaurant while guests were having breakfast. Most of the food was empty around 8AM and didn't get refill even though breakfast time is 6:30-9AM. It's definitely NOT a 5-star hotel and service like they advertised.

Stayed 1 night in Oct 2022

2/10 Terrible

Max, Vancouver

Mar 12, 2020

Disliked: Staff & service, amenities, property conditions & facilities

Worst hotel experience! Terrible uneducated staff who were super money driven and wanted to charge for everything. The bed sheets had stains in them, the hotel management was terrible and the checkin took 45 minutes even though we were the only ones in the lobby yet they messed it up.

Stayed 1 night in Mar 2020

8/10 Good

Toshiyuki

Feb 29, 2020

Liked: Cleanliness, property conditions & facilities, room comfort

良い

息子と2人旅、綺麗なビーチも近くて最高でした。

Stayed 2 nights in Feb 2020

10/10 Excellent

Elisabeth

Jan 12, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das personal sehr nett und hilfsbereit Schattel servise zum Nachtmarkt und Strand war supper Das Frühstük reichlich und genung auswahl

Stayed 14 nights in Dec 2019

8/10 Good

Verified traveler

Jan 12, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

We were traveling as a family and the hotel had everything we needed. Beach is short walk away and grocery stores and various restaurants are close by. Has a free shuttle to town center.

Stayed 13 nights in Dec 2019

8/10 Good

Verified traveler

Jan 8, 2020

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Check in and check out is a bit slow Good location for the beaches but too far from central

Stayed 1 night in Dec 2019

8/10 Good

TAMIKO

Jan 3, 2020

Liked: Cleanliness, property conditions & facilities, room comfort

清潔感もあり、快適です。

開発途中のロケーションですが、周りに幾つかのレストランやカフェ、屋台がありました。ナイトマーケットにはシャトルバスが出ています。予約が必要のようでしたが、席に余裕があったため載せてもらえました。お部屋は清潔感があり、問題ありません。アジアの方が多い気がします。フロントのスタッフにも英語が伝わらなかった(此方の英語力の問題もあるけど) 。

Stayed 5 nights in Dec 2019

4/10 Poor

Mathias

Dec 30, 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Horrible service I would not recommend this hotel

To even call this a 4**** star hotel is a shame, the hotel was new and quite ok. But I have never had such a poor and bad service experience in my whole life prior to this visit at Muong Thanh Luxary in Phu Quic.. Staff couldnt speak English properly or at all. Ordering food took way too long and getting drinks cuttlery etc was never coordinated nor on time so. We stayed in the room 918 a suite on 9th floor, and 2 out of the 6 days they forgot the clean the room other days they didnt bring us enough towels or toilet paper. We fighted hard to get an extra chair for the balcony and a table so we could sit out side and see the sunset. And they managed it for us. Breakfast was ok, but the capuccino machine was out of order all week. Check out time is 12.00 at 12.15 they called us and reqeusted us to leave the room immediately or they would charge us an extra night. During the visit I spoke independently with other guests from London/UK, Moscow/Russia and Seoul/South Korea they all had similar issues with the staff and service grade. They need to learn how to treat guests properly. Happy New Year!

Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Dec 28, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推介

酒店環境舒適，服務周到，近沙灘，有隨時都有的shuttle 去沙灘和周邊的小夜市，食東西方便，早餐還可以，更有機埸接送，不錯。

Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Nov 22, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

hotel is run down. Room is very basic, not so clean, old. Worst, there is a gap at the balcony which a young kid can squeeze through and fall down. Very unsafe!!

Stayed 4 nights in Nov 2019

4/10 Poor

Christopher, LA

Jan 11, 2019

Disliked: Staff & service

Reasonable but not good

hotel was reasonable I guess but the food is terrible and comunicatoin with the staff is frustrating the standard of English leads a lot to be desired. The hotel is also in the middle of a building site/ghost town with virtually no ammeneties close by and One ATM that never works also is quite far from town overall not a very good location or hotel

Stayed 12 nights in Dec 2018

6/10 Okay

Pasi

Jan 3, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Epäsiisti alue ja kielitaidoton henkilökunta

Siisti ja uusi hotelli rakennustyömaiden ympäröimällä alueella. Ympäristössä useita keskeneräisiä rakennustyömaita. Ei mahdollisuutta paikallisiin palveluihin (ravintolat, pesula) vaan käytettävä hotellin kalliita palveluja. Ranta epäsiisti, roskainen ja likainen. Viemärit valuu uimaveteen. Hotelli kyllä siisti ja hieno, hyvä allasalue. Henkilökunta täysin kielitaidotonta, 95 % työntekijöistä ei ymmärrä englantia 10 sanaa enempää. Erittäin suuri pettymys ja kertoo huonosta johtamisesta. Kaukana kaikista palveluista. Kielimuuri asiakkaan ja henkilökunnan välillä suurin tekijä, etten aio tulla uudelleen enkä suositella muillekaan.

Stayed 6 nights in Dec 2018

6/10 Okay

S, tokyo

Jan 3, 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

部屋のシャワーは初めから排水溝が詰まっており、水が流れにくかったです。スタッフの方々は親切で、ナイトマーケットへ1日一本バスが出ていて便利でした。

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Jan 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得來住

算是cp值不錯的飯店，但早餐偏差，服務人員很熱心

Stayed 2 nights in Dec 2018

Muong Thanh Luxury Phu Quoc

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