Find hotels in Piney, Hot Springs

"great location, clean rooms"

"good"

"I definitely won't be back, the room was dirty, the pictures are nothing compared to what room I got. No balcony, no kitchen, not even a refrigerator, there was no lock in between the joint rooms so that part was unsafe. As we were packing up to leave a staff member opened our door not once but twice without knocking, one time I was changing. There is no bolt on the door to stop someone from coming in if they have a card. I wouldn't recommend this place to anyone. "

"yes"

"The room was clean and adequate, the bed was comfortable. But the property needs serious upgrades. The pool was closed due to it being “winter”, so the rotting falling apart shade structures should be getting fixed during this time. There was trash in the grassy areas all around. The pic nic table was falling apart. Perhaps spend more money fixing up the hotel and less being sent back home to you know where. No breakfast. Just coffee which we didn’t have. I did like that there was pet fee. "

"Room was clean but so old with paint chipping and a moist mildew smell. Bed was concave and we both slept in the middle (not by choice). Would I stay again? Maybe…it is a beautiful old historic hotel in a great location, but they still need to update so you don’t feel like you are staying in an old dingy roadside motel. "

"We didn't eat breakfast but I wish we had time to. We had a early game. We will definitely be back. The staff were so friendly and accommodating. "

"Where shall I begin? I normally do not make reviews, however our experience prompted one. There were 3 elevators, 2 of which did not work, and the Derby and other events were going on in town. One time, we tried to take the stairs to the ground floor to avoid the wait, only to find out it was a fire exit only. They have the soap dispensers on the wall (no bars of soap), which were empty in the shower. This should have been an item checked by the cleaning crew. The shower's water pressure was not the best, and the shower could have used a cleaning. No vent in bathroom. The hotel did not have a fitness center. Breakfast cost $15 (we did not try it). Parking options by yourself were down the street or went through a third-party to pay in another lot. We chose valet, $20 a day. The valets were probably the highlight of the stay, as they were always courteous and timely. Bring cash to tip these gentlemen (as you should), because you can't add it to your bill. During checkout, we were told we could not get a receipt because it went through a third-party, which I have never experienced before in traveling for 20-plus years. This seemed a bit sketchy. The hotel is within walking distance of bathhouse row and other attractions, so there is that. We had a room on a corner or edge, so other rooms may differ in layout. In ours, you could hear the elevator all night. Do your research on other hotels close by before selecting one. "

"We were in a basement room with a view of the staircase. Check in is nonexistant after 5. You’re given a 2 page dissertation of rules to sign and drop off,then expected to run a credit card down for incidentals by 8am. Why don’t you consider staffing the place.The carpet needs removed it’s filthy. The tv needs to be properly mounted with the wires hidden and the components on a higher shelf. They are on a sofa table that doesn’t allow the kitchen table to be placed for use. You can’t get to the stovetop or microwave because the tables in the way. Everything worked. The shower pressure was poor and the shower head was too low. It’s pretty tired for the price. Hot Springs Village has a lot to offer. Great restaurants and beautiful golf courses. I think there are better places to stay. "