플라야카르, 플라야 델 카르멘의 발코니가 있는 호텔

“Everything excellent except service too slow beachside”

“We loved our stay at the Hotel RIU Palace Rivera Maya. When booking, we decided to upgrade our room to Elite U, because it provided us a view of the ocean from our room. Little did we know that having the "Elite" wristband would offer so many perks!! Not only did we get a room with a view, but we received a bottle of champagne in our room upon arrival, ability to make dinner reservations, scored bottles of wine/champagne when leaving restaurants, had our own Elite restaurant where the staff...

“We just returned from our 4th stay at Royal Hideaway and we had a wonderful 10 days. The property was beautiful and we were very impressed with the large number of staff working each day on the property. Our room was great and our housekeeper was excellent! The staff throughout the complex are warm, friendly and very helpful. The restaurants were delicious and we enjoyed having our favorites again. The beach was beautiful but did have some seaweed. The staff and workers were diligent in...

“Check in was easy and our stay was made even better with our Expedia concierge staff who were available via WhatsApp! I want to give a special shout out to Melisa, Zyanya, Mar, and Maria for making our experience more enjoyable. They made reservations easy to book for the various restaurants on-site. I would definitely recommend this place for couples and families! And thank you again to Maria for surprising us for our anniversary with a few treats at dinner. ”

“Staff helpful, enjoyed the restaurants. Mexican one especially. They definately make sure your wine glass does not get empty. I believe the resort was fully booked but did not have problems with getting beach chairs or chairs by the pool. Yes some people put towels to save spots but was still able to get a spot. Resort is not a mega resort so was very nice as it was not crazy busy. Great resort to go to to just enjoy you vacation. Seaweed season was starting early, but really nothing as they...

“The staff were amazing and very friendly! Special thanks to Horacio for his assistance in helping us with getting transportation to ferry in Playa del Carmen and friendly conversations. We would love to come back again next year!”

“La habitación estaba en excelentes condiciones, aunque me habría encantado von vista al mar. El trato de todo el personal fue excelente, la comida deliciosa y las instalaciones muy cómodas y bien cuidadas. Gracias por hacerme sentir tan apapachada.”

“The room was spotless, friendly staff, nice vibe, beach was so amazing the whole property was clean and kept up not to mention the wild life. We so enjoyed our stay. ”