수영장

홀리데이 인 익스프레스 포트 모즈비, IHG 호텔 여행 후기

3 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 115개 이용 후기 중 32개" "
평점 8 - 좋아요. 115개 이용 후기 중 54개" "
평점 6 - 괜찮아요. 115개 이용 후기 중 16개" "
평점 4 - 별로예요. 115개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 115개 이용 후기 중 8개" "

8.4/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Sung MIn

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Bernadette 님, 2023년 10월 19일
Dear Mr Sung Min,Firstly, Thank you for choosing to stay at the Holiday Inn Express. We are reaching out to you if you have time to email us if you could let us know if you encountered an issues during your stay.

8/10 - 좋아요

Sangyoun

출장 여행
좋아요: 직원 및 서비스
2022년 8월에 7박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
humidity...
the room was really humid and some corkroches were found... even tho the room was spacious ans staffs were kind, i woudnt say my stay there was a pleasant one due to high humidity and no fresh air in the room.
2018년 2월에 4박 숙박함
답변 제공: Idz 님, 2018년 7월 5일
Dear Sir/Mdam Thank you for taking the time to tell us about your experience at Holiday Inn Express PORT MORESBY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely, Ida Golu

6/10 - 괜찮아요

실제 이용하신 고객

스포츠 시설이 좋은 깔끔한 호텔
깔끔한 호텔

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
시설 좋은 호텔, 수영장과 체육관이 최고
좋았어요

2/10 - 너무 별로예요

Wojciech

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Bernadette 님, 2024년 1월 16일
Dear Cathy,Firstly, thank you for choosing to stay at Holiday Inn Express, We appreciate you taking the time to do the review. Also, thank you for the wonderful rating of the hotel and we hope to see you again at the hotel.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Bernadette 님, 2024년 1월 16일
Dear Michael,Firstly, Thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review, Also, Thank you for the wonderful rating of the hotel and we hope to see you again at the hotel.

10/10 - 훌륭해요

Gail

2024년 1월에 1박 숙박함
답변 제공: Bernadette 님, 2024년 1월 16일
Dear Gail,Firstly, Thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. Also Thank you for the wonderful rating and we hope to see you again at the hotel.

10/10 - 훌륭해요

Alfred

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So convenient and accessible place to stay
2023년 12월에 1박 숙박함
답변 제공: Bernadette 님, 2024년 1월 16일
Dear Alfred,Firstly, thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. Also Thank you for your wonderful rating and we hope to see you again at the hotel.

10/10 - 훌륭해요

Luke

2023년 12월에 1박 숙박함
답변 제공: Bernadette 님, 2024년 1월 16일
Dear Luke,Firstly, thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. Also Thank you for the wonderful rating and we hope to see you again at the hotel.

10/10 - 훌륭해요

Shayne

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
i love the food and the the room
2023년 11월에 5박 숙박함
답변 제공: Bernadette 님, 2023년 12월 6일
Dear Shayne,Firstly, thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. Thank you for your wonderful comments and we hope that you will stay at the hotel again,

2/10 - 너무 별로예요

Jack

2023년 11월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 12월 6일
Dear Jack,Firstly, Thank you for choosing to stay at Holiday Inn Express and we appreciate you taking the time to do the review. I apologize that the service provided was not to your expectation but I would be grateful if you can please email me on: bernadette.kavu@ihg.com and tell us about your stay. Once again I do apologize for the inconvenience caused.

6/10 - 괜찮아요

Mark Joseph

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The lift was so noisy
2023년 11월에 8박 숙박함
답변 제공: Bernadette 님, 2023년 11월 28일
Dear ,Firstly, Thank you for choosing to stay at the Holiday Inn Express and we appreciate you taking the time to do the review. I do apologize that the service provided was not to your expectation. We guarantee you that this sort of service was not to our standard so we will improve the services to our guests. Once again, I do apologize for the inconvenience caused.

6/10 - 괜찮아요

Jolami

2023년 10월에 4박 숙박함
답변 제공: Bernadette 님, 2023년 11월 7일
Dear Jolami,Firstly, thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to give us a rating. Should you have any comments, please feel free to email us your comments or feedback regarding your stay.

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and good dining options.
2023년 9월에 2박 숙박함
답변 제공: Bernadette 님, 2023년 9월 26일
Dear Timothy,Firstly, Thank you for choosing to stay at Holiday Inn Express. We appreciate you taking the time to do the review. Thank you for your wonderful comments. We hope you will stay the hotel again.

8/10 - 좋아요

Hayato

2023년 9월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 9월 19일
Dear Hayato. Firstly, thank you for choosing to stay at Holiday Inn Express. We appreciate you taking the time to do the review

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2023년 9월에 2박 숙박함
답변 제공: Bernadette 님, 2023년 9월 19일
Dear Joseph,Firstly, thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. Also Thank you for your wonderful comments

2/10 - 너무 별로예요

Kanokwan

2023년 9월에 2박 숙박함
답변 제공: Bernadette 님, 2023년 10월 12일
Dear Kanokwan,Firstly, thank you for choosing to stay at the Holiday Inn Express. Your feedback is important to us and we would love to hear from you regarding your experience that you had when you stayed at the hotel

6/10 - 괜찮아요

Antonio

2023년 9월에 2박 숙박함
답변 제공: Bernadette 님, 2023년 10월 12일
Dear Antonio,Firstly, thank you for choosing to stay at the Holiday Inn Express. Your feedback is important to us and we would love to hear from you regarding your experience Hope you have sometime to email us with your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 8월 22일
Dear Sharon,Firstly, Thank you for choosing to stay at Holiday Inn Express. We appreciate you taking the time to do the review.

8/10 - 좋아요

Maria

2023년 6월에 5박 숙박함
답변 제공: Bernadette 님, 2023년 6월 28일
Dear Maria,Firstly, Thank you for choosing to stay at Holiday Inn Express. Also Thank you for giving us a score of 8. Please feel free to let us know about your stay.

8/10 - 좋아요

Anna

2023년 6월에 2박 숙박함
답변 제공: Bernadette 님, 2023년 7월 10일
Dear Anna,Firstly, Thank you for choosing to stay at Holiday Inn Express. We appreciate you taking the time to do the review.

6/10 - 괜찮아요

Sione

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good stay. Customer Lift didnt work. Room keys often inconveniently didnot work
답변 제공: Bernadette 님, 2023년 6월 3일
Dear Sione,Thank you for choosing to stay at Holiday Inn Express. We do appreciate you taking the time to do the review. I do apologize for the inconvenience caused during your stay. We are doing our best to fix the guest elevators. Once again, I do apologize for the inconvenience caused

10/10 - 훌륭해요

Atanrerei

좋아요: 청결 상태
The staff might need to do more customer service. Should know and be responsible when guest asked for wake up call as that is very important. And never to shout out the room number of a guest for others to hear. it is for safety purposes.
2023년 5월에 5박 숙박함
답변 제공: Bernadette 님, 2023년 6월 3일
Dear Atanrerei,Thank you for choosing to stay at the Holiday Inn Express. We appreciate you taking the time to do the review. I do apologize for the inconvenience caused during your stay at the hotel. We will coach our team to provide the better to our guest. Once again, I do apologize for the inconvenience

4/10 - 별로예요

Gerard 님, Seoul

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
All the elevators in the hotel were non-operational so guests had to use the emergency stairs to access levels by foot. Room had no towels which had to be requested for to be delivered. Request had to be done in person at the front desk as phone in room was not working.
2023년 5월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 5월 24일
Dear Gerald,Firstly, Thank you for choosing to stay at Holiday Inn Express. I sincerely apologize for the inconvenience caused during your stay with us. The elevators have been down since the flooding last month and we are doing the best we can to bring the services back to the guest. We appreciate you taking the time to do the review. Once again, I do apologize for the inconvenience caused.

8/10 - 좋아요

Kaleb 님, Koror

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Elevators were out during stay
2023년 5월에 2박 숙박함
답변 제공: Bernadette 님, 2023년 5월 23일
Hi Kaleb,Firstly, Thank you for choosing to stay at Holiday Inn Express. Also Thank you for taking the time to do the review. I Do apologize for the inconvenience caused during your stay with us. We are doing the best we can to fix the elevators which was down during the flooding.Once again, I do apologize for the inconvenience caused during your stay.

10/10 - 훌륭해요

Anthony

2023년 5월에 4박 숙박함
답변 제공: Bernadette 님, 2023년 5월 21일
Dear Anthony,Firstly, Thank you for choosing to Stay at the Holiday Inn Express. Also Thank you for taking the time to do the review. Every guest feedback is important to us in order for us to improve us services. Thank you

8/10 - 좋아요

Peter

2023년 5월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 5월 24일
Dear Peter,Firstly, Thank you choosing to stay at Holiday Inn Express and Also Thank you for taking the time to do the review. We appreciate you taking the time to give the hotel a better rating. Once again, Thank you

8/10 - 좋아요

Robert

2023년 4월에 2박 숙박함
답변 제공: Bernadette 님, 2023년 5월 19일
Dear Robert,Firstly, thank you for choosing to stay at the Holiday Inn Express and also Thank you for your rating for the hotel

8/10 - 좋아요

ROY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I often stay here when Im in port Moresby. Unlike its sister hotel Holiday Inn, this hotel is much more friendly. I got early check inn and had no problems getting breakfast which was an ordeal in other hotels in POM.
2023년 4월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 4월 11일
Hi Roy,Firstly, Thank you for choosing to stay at Holiday Inn Express and also Thank you for taking the time to do the review. We appreciate your feedback

8/10 - 좋아요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 4박 숙박함
답변 제공: Bernadette 님, 2023년 4월 11일
Dear Anthony,Firstly, Thank you for choosing to stay at Holiday Inn Express and Also Thank you for taking the time to do the review.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and safe. Car park sometimes full.
2023년 2월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 4월 12일
Hi John,Firstly, Thank you for choosing to stay at the Holiday Inn Express and also Thank you for taking the time to do the review. We appreciate a taking the time to give us your feedback

2/10 - 너무 별로예요

yusri

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting experience Rooms smells like an 1950s room No internet connection working Very old Stuff is so rude when you try to ask for anything
2022년 11월에 4박 숙박함

6/10 - 괜찮아요

Sanfred

출장 여행
Food and drinks, pretty expensive
2022년 10월에 4박 숙박함

8/10 - 좋아요

Les

Friendly
2022년 8월에 1박 숙박함

4/10 - 별로예요

John

단체 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Poor staffing
2022년 8월에 2박 숙박함
답변 제공: Anna Naime 님, 2022년 8월 17일
Dear John, Trust you are well. Thank you for your feedback. Requesting you to please provide further details on your experience so we can look into it, review our processes to be able to better deliver to our customers needs next time. If you can please contact me on Anna.Naime@ihg.com Warm Regards Anna

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Reasonable stay
Amazingly, comfortable stay with a reasonable price. Only an issue is smell of toilet particularly in the morning.
2020년 2월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 9박 숙박함
답변 제공: Nikz 님, 2020년 2월 19일
Dear Anonymous Thank you and appreciate your feed back kind regards

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
PNG
OK
2019년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2020년 2월 19일
Hi Joseph, Appreciate your feedback. regards Nicky Emau

8/10 - 좋아요

Rik 님, Gold Coast, Australia

연인과의 여행
좋아요: 직원 및 서비스
1. Helpful front desk staff 2. Free buffet breakfast 3. Supposed to be Non Smoking but had a terrible 1st night as cigarette smoke was flowing in via the airconditioning
2020년 1월에 4박 숙박함
답변 제공: Hotel Management 님, 2020년 2월 19일
Dear Rik, Thank you for taking the time to tell us about your experience at Holiday Inn Express PORT MORESBY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.

6/10 - 괜찮아요

Malcolm 님, Cebu

좋아요: 청결 상태
별로예요: 직원 및 서비스
Hotel is convenient and I have staid there quite a few times. However, when I checked in I asked for a late check out as my flight to Manila was late in the afternoon. I was told 2pm. however, the next morning i got a call from reception paying checkout was 12pm. I explained to her about the receptionist giving me until 2pm but she would not comprise. when i complained to the manager I was told the person was a trainee. That is no excuse for poor service. Gust be warned as this hotel as poor staff and management. They think they can treat customers like dirt because this is PNG
2020년 1월에 1박 숙박함
답변 제공: Nikz 님, 2020년 2월 19일
Dear Malcolm, Thank you for taking the time to tell us about your experience at Holiday Inn Express PORT MORESBY. I do apologize for the inconvenience we may have caused and the misunderstanding Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly. Sincerely, Nicky Emau

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and nice hotel in heart of city. Staff were friendly and helpful.
2020년 1월에 1박 숙박함
답변 제공: Idz 님, 2020년 1월 6일
Dear Anonymous thank you for you feedback. Kind Regards

10/10 - 훌륭해요

Malo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service and great coffee. Let me check In early.
2019년 12월에 1박 숙박함
답변 제공: idz 님, 2019년 12월 23일
Dear Malo thank you for your feedback. Kind Regards Ida

10/10 - 훌륭해요

Shiron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday ainn express POM
Good friendly staff ideal place for business travellers
2019년 12월에 4박 숙박함
답변 제공: idz 님, 2019년 12월 18일
Dear Shiron, thank you and we appreciate your feedback Kind Regards Ida

6/10 - 괜찮아요

실제 이용하신 고객

2019년 12월에 3박 숙박함
답변 제공: idz 님, 2019년 12월 18일
Thank you for your feedback, we appreciate your feedback. Best Regards Ida

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facilities tired and needing update, eg carpets stained, tiling damaged
2019년 12월에 2박 숙박함
답변 제공: idz 님, 2019년 12월 18일
Dear Anonymous Thank you and appreciate your feed back Kind Regards Ida

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 12박 숙박함
답변 제공: Idz 님, 2019년 12월 1일
Dear Anonymous, Thank you, we appreciate your post. Kind Regards Ida

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 3박 숙박함
답변 제공: Idz 님, 2019년 12월 1일
Thank you, we appreciate your feedback. Best Regards Ida

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 1박 숙박함
답변 제공: idz 님, 2019년 12월 1일
Thank you and we appreciate your feedback. Best Regards Ida