“Beware! When I tried to check in the clerk informed me I don’t have a reservation with them. And adamantly denied me service. I had my id, my confirmation number, the email from them with my reservation. She still denied me service, told me that I cancelled it then closed the window in my face, turned around and left the lobby, leaving me alone to figure out what to do next. Awful, never again.
I had to file a complaint with Expedia and quickly find a replacement hotel.
To the hotel stuff: do...
“Beware! When I tried to check in the clerk informed me I don’t have a reservation with them. And adamantly denied me service. I had my id, my confirmation number, the email from them with my reservation. She still denied me service, told me that I cancelled it then closed the window in my face, turned around and left the lobby, leaving me alone to figure out what to do next. Awful, never again.
I had to file a complaint with Expedia and quickly find a replacement hotel.
To the hotel stuff: do...