책상, 암막 커튼, 다리미/다리미판, 무료 WiFi

데이즈 인 바이 윈덤 프로보 여행 후기

2 out of 5
데이즈 인 바이 윈덤 프로보
1675 North Freedom Blvd, Provo, UT

이용 후기

5.6
평점 10 - 훌륭해요. 1003개 이용 후기 중 149개" "
평점 8 - 좋아요. 1003개 이용 후기 중 192개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 202개" "
평점 4 - 별로예요. 1003개 이용 후기 중 203개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 257개" "

5.8/10

청결 상태

6.6/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

8/10 - 좋아요

Wanda

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함

4/10 - 별로예요

Roxanne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk clerk very rude. No customer service skills. We had to drive around looking for our room. No information was given upon check in. Got to our room, the air conditioner was falling off the wall, hair on the towels by the sink, dirt built up behind the bathroom door, no fan in operation in the bathroom. Continental breakfast consisted of toast, waffles, cereal, coffee, orange juice. Was really surprised there was no fruit. I was not impressed considering that we had stayed at Days Inns before and never had an experience like this.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 21일
Dear Guest,We apologize for the poor experience you had during your stay. Your feedback about the front desk service, room condition, and breakfast offerings is important to us. We will address these issues with our team to ensure they are resolved promptly and to prevent future occurrences. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 - 훌륭해요

Edwin Hernán

연인과의 여행
좋아요: 편의 시설/서비스
Muy buena atención
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 21일
Dear Guest,Thank you for your kind words! We’re thrilled to hear you enjoyed our attentive service. We hope to welcome you back soon!Sincerely, Peter PatelGeneral ManagerDays Inn by Wyndham Provo(801) 375-8600daysinnprovo@gmail.com

4/10 - 별로예요

conch

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room has a certain smell and lots of things undone.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 13일
Dear Guest,We appreciate your feedback. We're glad you found some positive aspects during your stay. We apologize for any inconvenience caused by the smell in the room and any unfinished tasks. Your comments will be addressed promptly for improvement.Sincerely, Hotel Manager

6/10 - 괜찮아요

LaKeisha

가족 여행
Room needs some fixing up, needs updating. For the price it should be a bit more updated. The pictures on the site look more new then the room we had
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 13일
Dear Guest,Thank you for sharing your feedback with us. We apologize if the room did not meet your expectations in terms of its condition and updating. We appreciate your comments regarding the need for improvements, and we will certainly take them into consideration as we strive to enhance our guests' experiences. Your input helps us to continually improve our services.We hope you will consider giving us another chance to provide you with a more satisfying stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Tommy

가족 여행
좋아요: 직원 및 서비스
Carpet was still wet from shampooing. Night staff very helpful with medical emergency
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 13일
Dear Guest,Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with our night staff during a medical emergency. However, we apologize for any inconvenience caused by the wet carpet from shampooing. Your feedback is valuable, and we will ensure better coordination to prevent such occurrences in the future. We look forward to welcoming you back for another pleasant stay.Sincerely, Peter PatelGeneral ManagerDays Inn by Wyndham Provo(801) 375-8600daysinnprovo@gmail.com

6/10 - 괜찮아요

Levi

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I have roomed in various low budget motels across this country. None that i can think of are as dilapidated as this one for the amount that I was charged. This room is on par with the 20.00 casino rooms. Rock hard beds. Shoes on at all times. Leave nothing on the floor. Lock to the room is broken. Chair was employed to make a brace. The attendant at check-in is the only saving grace. Friendly, helpful and I am guessing underpaid to shine up this mess. You better keep him around. Take some pride in what you have and learn from your night attendant. This could be a nice place
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 12일
Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the disappointment you encountered during your stay. Your feedback is invaluable to us, and we are actively addressing the issues you raised to improve our accommodations. We are grateful for your kind words regarding our attentive staff member and will ensure their efforts are recognized. We are committed to providing a comfortable and enjoyable stay for all our guests, and we hope to have the opportunity to welcome you back in the future to experience the positive changes we are implementing.Sincerely, Peter PatelGeneral ManagerDays Inn by Wyndham Provo(801) 375-8600daysinnprovo@gmail.com

4/10 - 별로예요

Flory

출장 여행
They need more attention
2024년 5월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 10일
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we apologize for any shortcomings during your stay. We'll take your comments into consideration to improve our services and ensure a better experience for our guests. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

cynthia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It is a very low budget hotel. They do not give too much attention to cleanliness and smell. The first room i was given was dirty with an off smell, i have allergy to cigarette and i know i could not sleep in that room. I had a hard time breathing. So i asked for another room, i got it. Cleaner than the first one, dusty in some areas and i ended up cleaning to improve on the smell in those areas. The staff that i interacted with were very nice. I can tell you right now i will not stay there anymore. I was lucky that there was another room that they could give me for the week i was staying there. Overall, the 2nd room was decent to stay there.
2024년 4월에 6박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 10일
Dear Guest,Thank you for sharing your experience. We apologize for the cleanliness issues you encountered during your stay. Your feedback is important, and we'll address these concerns to ensure a better experience for our guests. We're glad our staff provided good service, but we regret that your overall experience fell short of expectations. We appreciate your input and will use it to improve.Sincerely, Hotel Manager

4/10 - 별로예요

CARLA

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like it!
2024년 5월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 9일
Dear Guest,We apologize for not meeting your expectations during your recent stay with us. Your feedback is important to us, and we would appreciate any specific details or concerns you may have had so that we can address them accordingly. If there's anything we can do to make it right, please don't hesitate to reach out to us directly.Sincerely, Hotel Manager

8/10 - 좋아요

Alfredo 님, Beach Park

가족 여행
The property is old and needs renovation
2024년 5월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 7일
Dear Guest,Thank you for your feedback. We acknowledge your comments about the need for renovations. Rest assured, we're actively considering upgrades to enhance our property. Your insights are valuable to us, and we hope to welcome you back for an improved experience in the future.Sincerely, Peter PatelGeneral ManagerDays Inn by Wyndham Provo(801) 375-8600daysinnprovo@gmail.com

4/10 - 별로예요

Joelle

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The walls and floor were dirty, the AC unit rattled all night long, and the front door didn’t seal shut even with the deadbolt locked. The staff was friendly and helpful, but we were disappointed in the facility.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 5일
Dear Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff friendly and helpful. But we're sorry to learn about the issues you experienced during your stay. We apologize for the cleanliness issues and the inconvenience caused by the noisy AC unit and the front door. Your comments will be addressed with our team to ensure improvements are made.Sincerely, Hotel Manager

4/10 - 별로예요

Flory

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They not have what they said about breakfast they no clean or change the towel an less you notice poor service
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 3일
Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced with our breakfast offerings and housekeeping services not meeting your expectations. Your comments have been noted, and we will work diligently to address these issues to ensure a better experience for our guests in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Karon

2024년 4월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 3일
Dear Guest,Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would appreciate any specific details you can provide about your stay to help us improve. Please feel free to reach out to our team directly so we can address your concerns.Sincerely, Hotel Manager

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 3일
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

6/10 - 괜찮아요

Maria

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Since it’s not letting me share what I didn’t like about it I’ll write it here. The only two reasons I booked this motel were the great location and the price. What I liked about it were the comfortable beds and pillows! Having said that, people need to be aware that the rooms are in need of a renovation and update the mini fridge and microwave!! Our tub kept filling up very fast with every shower!! Ugh!! Breakfast: waffles, 3 sugary cereals, bread, coffee, and juice.
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 1일
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you appreciated the comfortable beds and pillows and found our location and price appealing. We apologize for any inconvenience you experienced due to the need for renovations and the issues with the tub, mini-fridge, and microwave. Your comments are important to us, and we will address these concerns to ensure a better experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Shad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fairly clean. Good for the cost.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 1일
Dear Guest,Thank you for your review. We're glad to hear that you found our hotel fairly clean and a good value for the cost. If there are any areas where we can improve to earn that extra star next time, please don't hesitate to let us know. Your feedback is valuable to us as we strive to provide the best possible service.Sincerely, Hotel Manager

8/10 - 좋아요

Natalie

가족 여행
Nice ataff
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 29일
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our staff to be pleasant during your stay. We strive to provide exceptional service to all our guests, and your kind words are truly appreciated. We hope to welcome you back soon for another enjoyable experience.Sincerely, Hotel Manager

8/10 - 좋아요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was close to where we needed to be. It was quiet and smoke free. The beds could be softer. There was mold in one corner of the shower ceiling. And the lighting could be better over the bathroom sink.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 27일
Dear Tiffany,Thank you for your feedback and rating! We're glad to hear that our hotel's location suited your needs and that you appreciated the quiet, smoke-free environment. We apologize for any issues you encountered with the beds, mold in the shower ceiling, and lighting over the bathroom sink. Your feedback is valuable to us, and we'll use it to make improvements where needed. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future!Sincerely, Peter PatelGeneral Manager

6/10 - 괜찮아요

Jimmy

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 18일
Dear Guest,Thank you for your review. We're pleased that you chose to stay with us. If there's anything specific we could improve to make your next stay more enjoyable, please let us know. We value your feedback and hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

DONG 님, West Covina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 26일
Dear Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a satisfactory experience during your stay at our hotel. Your positive rating is greatly appreciated, and we are pleased to have met your expectations. If there are any specific areas where we can improve to make your next visit even more enjoyable, please don't hesitate to let us know.Sincerely, Hotel Manager

10/10 - 훌륭해요

Nathan

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 15일
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had a fantastic experience during your stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

2/10 - 너무 별로예요

SILVIA

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La habitacion no era nintannsiquiera simiar a las fotos que mostraban en el anuncio. Las.paredes estaban mal.pintadas. Los.muebles viejos. Habia olor a humedad. Las sabanas sstaban colocadas al reves. Cortinas sucias. No nos quisiera rembolsar nintan siquiera parcialmebte a pesar de que abandonamos la habitacion deapues de la primera noche, a pesar de que pagamos.por 7 noches.
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear SILVIA,We're truly sorry to hear about your disappointing experience. This is certainly not the standard we aim to uphold. Your feedback regarding the discrepancy as mentioned, as well as the cleanliness issues, is deeply concerning. We apologize for any inconvenience caused and will investigate this matter thoroughly to ensure it's addressed appropriately. Please reach out to our customer service team directly so we can resolve this matter to your satisfaction.Sincerely,Hotel Manager

6/10 - 괜찮아요

Linda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
the facility is in need of repair both inside and out.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 20일
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by the condition of our facility. We take your comments seriously and will address any necessary repairs promptly to improve the overall experience for our guests. We appreciate your input and hope to have the opportunity to welcome you back for a more satisfactory stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Rudra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, I enjoyed my staying in this property. I have nothing negative to say about this state other than the fact that it is a cheaper hotel with less amenities, but I didn’t mind for a short stay at all.
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 16일
Dear Guest,Thank you for your review. We're delighted to hear that you enjoyed your stay with us overall. We strive to provide comfortable accommodations at affordable rates. Your feedback regarding our amenities is noted, and we appreciate your understanding. We hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

4/10 - 별로예요

Sajal

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 16일
Dear Guest,Thank you for your review. We value your feedback and would appreciate any additional information you can provide regarding your stay with us. Your satisfaction is our top priority, and we're here to address any concerns you may have. Please feel free to reach out to us directly so we can assist you further.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Bruce

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This motel is a dump!!!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Guest,We apologize for falling short of your expectations during your stay. Your feedback is important to us, and we take it seriously. We will investigate the issues you encountered and take appropriate measures to address them. Please know that this is not indicative of the standard we strive to uphold. If you would like to discuss your experience further or if there's anything we can do to make amends, please reach out to us directly.Sincerely, Hotel Manager

6/10 - 괜찮아요

Gretchen

가족 여행
Beds were rough! Pillows were lumpy. It was not a good nights sleep.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 9일
Dear Guest,Thank you for sharing your feedback with us. We apologize for the discomfort you experienced with the beds and pillows during your stay. Your comments are important to us, and we will address them with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

familia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled of something humid. My asthma started acting up when we entered the room. The gentleman was understanding and said that he would refund us.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience caused by the unpleasant smell in the room and for any discomfort it caused, especially with your asthma. We appreciate the understanding of our staff member, but we need to confirm it with the said staff member before. Your feedback is valuable, and we'll ensure that steps are taken to address and prevent such issues in the future to provide a more comfortable stay for our guests. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Betty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Had trouble with the refrigerator. Microwave not plugged in. Had to pull it out of the cabinet onto the table to use it. Had to park far from our room because of refinishing of parking lot and we are elderly.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Guest,We apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with the refrigerator and microwave, as well as the parking situation. Your feedback is valuable, and we will address these concerns promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay.Sincerely, Hotel Manager

4/10 - 별로예요

Kotoku

출장 여행
별로예요: 편의 시설/서비스
朝食が充実していなくて残念でした。部屋が少し暗かったです。部屋に自由に出入りできるところは良かったです。
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Guest,Thank you for posting. We are very sorry to hear that the breakfast was not fulfilling. Also, I apologize for the fact that the room was dark. We are glad that you liked the fact that you could freely go in and out of your room. We appreciate your valuable feedback and will try to find room for improvement. We look forward to serving you again.Sincerely, Hotel Manager

4/10 - 별로예요

Manuela

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 20일
Dear Guest,We're sorry to hear that your experience fell short of expectations. If there's anything specific that we can address or improve upon, please let us know. Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Angel 님, Spanish Fork

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 30일
Dear Guest,Thank you, Angel, for your excellent rating! We're thrilled to hear that you had a positive experience with us. If you have any further feedback or if there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for a good price. I especially like the owners/operators of the property. Nice friendly people.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Cristian

El lugar estaba muy cochino
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Guest, Thanks for your comments. We clean rooms on a regular schedule, as indicated. We take pride in the level of cleanliness and service we provide. I apologize for any cleaning lapses You can be sure that nothing means more to us than completely satisfying our guests. Sincerely,Hotel Manager

4/10 - 별로예요

Karen

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This stay was awful and I wish I could reverse the decision. The room didn’t look like the photos on Expedia. Where do I even begin? The light outside the room was flickering like an ominous beacon of the experience that was yet to come. Upon entering the room, there was a musty, smell, lingering that I would soon come to find out, was from the bathroom. The bathroom ceiling had black mold spackled in areas, the bathroom door had a large patched hole in it (that I can only imagine was from someone attempting to break, into said door), there was trash underneath the sink area and in between the nightstand of both queen beds, the showerhead was at a very low position and made it difficult to shower with ease, the tub was slow to drain and during said shower, mysterious brown flakes rose with the clogged line. The walls throughout the room had holes, and unfinished patched sections that made me feel like I was in a DIY flipper home. All of the furniture had heavy signs of wear and scratches. Something I found quite comical was that on the bathtub shower wall they decided to use a flat wall doorstopper to cover up a hole inside the tub. The bedside lamp had an especially interesting feature. Every time you would bang the nightstand, the light would flicker on and off because the wiring was damaged. The absolute worst thing about the room was that there was a missing cover plate for the air-conditioning unit. With two small children, this was a huge red flag 1/10 DO NOT STAY HERE
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Guest,Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before.Sincerely,Hotel Manager

4/10 - 별로예요

D.

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is one of the least expensive options. It is close. The shower was recently tiled. Other items are broken (dresser door, missing desk chair, ants on bathroom sink).
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear D.,Thank you for sharing your feedback with us. We're glad to hear that you found our property convenient in terms of location and affordability. However, we apologize for the issues you encountered during your stay, including the broken dresser door, missing desk chair, and ants in the bathroom sink. Please rest assured that we take your comments seriously and will work to address these issues promptly to improve the overall experience for our guests. Your satisfaction is important to us.Sincerely, Peter PatelGeneral Manager

8/10 - 좋아요

SHEILA

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Guest,Thank you for rating our hotel 4 out of 5 on Expedia. We appreciate your positive feedback and are glad to hear you had a satisfying experience with us. If there are any areas where we can further improve, please feel free to share your suggestions. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Sincerely, Peter PatelGeneral ManagerDays Inn by Wyndham Provo(801) 375-8600daysinnprovo@gmail.com

10/10 - 훌륭해요

stephanie

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 5일
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jacob

2024년 3월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable experience during your stay with us. Providing exceptional service and creating memorable moments for our guests are our top priorities, and we're delighted that we succeeded in doing so during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

4/10 - 별로예요

Ericka

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelled like musty dirty and gross. Had i had a different place to stay i would have. The so called breakfast wasn't even mkre than dry cereal and some milk. Which i don't drink.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 9일
Dear Guest,We apologize for the unpleasant odor you encountered during your stay. Maintaining a clean and fresh environment is of utmost importance to us, and we will address this issue promptly. Additionally, we regret that our breakfast offerings did not meet your expectations. Your feedback is valuable, and we will strive to improve both the cleanliness of our facilities and the variety of our breakfast options. We hope to have the opportunity to better serve you in the future.Sincerely, Peter PatelGeneral ManagerDays Inn by Wyndham Provo(801) 375-8600daysinnprovo@gmail.com

2/10 - 너무 별로예요

Sheila M

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Holes in walls with tried to patch job, dirt on bathroom floor, even someone's bobby pin, carpet not vacuumed. Would not stay there again or recommend to anyone.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 4일
Dear Guest,We sincerely apologize for the disappointing experience you had during your recent stay with us. It's truly disheartening to hear about the issues you encountered, including the condition of your room and cleanliness standards not being met. Please rest assured that this does not reflect our usual standards, and we take your feedback very seriously. Our housekeeping team will address these issues immediately to ensure they are resolved and do not happen again in the future.Sincerely, Peter PatelGeneral ManagerDays Inn by Wyndham Provo(801) 375-8600daysinnprovo@gmail.com

10/10 - 훌륭해요

James

2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Guest,Thank you for your outstanding 5-star review! We're delighted to hear that you had a fantastic experience during your stay with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we're thrilled that we succeeded during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Maria del

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of noise from room on top police coming at 3 o’clock in the morning
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Guest,We sincerely apologize for the noise disturbance and the inconvenience caused by the police visit during your stay. Rest assured, we take your feedback seriously and will investigate the matter to prevent similar occurrences in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

4/10 - 별로예요

Joseph

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was lacking. Had waffles and cereal, but no syrup. No juice and no one to fill them back up. Door of room wouldn’t close all the way unless it was slammed. Bed and towels were clean, but that was it.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Guest,Thank you for sharing your feedback with us. We apologize for the shortcomings you experienced during your stay, particularly with the breakfast offerings and the issue with your room door. Your comments are valuable to us, and we will address them with our team to ensure improvements are made in these areas. We appreciate your understanding and hope to have the opportunity to provide you with a better experience on your next visit.Sincerely, Hotel Manager

6/10 - 괜찮아요

Gerald

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had no coffee in eating area. Area was very small only 2 tables. Only had waffles (machine) with no syrup and some dry cereal. No milk or juce (containers empty), no clerk available to refill. No coffee, asked clerk earlier, advise that we had to use coffee maker in room. Hotel was old. Should have stayed at a Motel 6. Cancelled second nite.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 16일
Dear Guest,Thank you for sharing your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the lack of coffee and breakfast options. Your comments are important to us, and we will address these issues to improve our service and offerings. We regret that we fell short of your expectations and that you decided to cancel your second night. If there's anything further we can do to assist you, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Lois

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
We're sorry to hear that your experience fell short of your expectations. Your feedback is valuable to us, and we would like to understand more about the issues you encountered during your stay. Please reach out to us directly so we can address your concerns and work towards improving our services. We hope to have the opportunity to better serve you in the future.

4/10 - 별로예요

Terrance

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Poor signage. Room had headboard ripped off the wall. 2 out of 4 pillows lumpy.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 7일
Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for the issues you experienced during your stay, including the poor signage and the condition of your room. This is not reflective of the standard we strive to uphold. We will address these concerns with our team to ensure improvements are made. If you have any further details or would like to discuss your experience in more detail, please don't hesitate to reach out to us directly.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Megan

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible! Find somewhere else to stay! Our first impression of the 3 strangly blinking outdoor lights made it feel creepy. Our room stunk like they had cleaned up dog poo, but the smell lingered. The ironing board was so stained and disgusting I wouldn’t consider using it. The TV at one time was screwed to the dresser and looked as if it could topple over at any minute. Breakfast was supposed to start at 6, but when we came, it wasn’t set up or open. When we rang the bell it took a while for someone to come, then he didn’t let us in out of the cold 30 degree weather, but started grabbing stuff. There was a waffle maker that hadn’t been heated, so we couldn’t use it and a drip pan that hadn’t been cleaned in a long time. We ended up with only bread and jam, cereal, milk, and black coffee as breakfast options. There was a rack for other items that were not set out. The attendant left while we ate, so we couldn’t ask for anything. No soap at the sink or paper towels to dry off and random almost dead plants where you wash.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 1일
Dear Guest,We sincerely apologize for the numerous issues you encountered during your stay. Your feedback is deeply concerning, and we appreciate you bringing these matters to our attention. We will address the cleanliness, maintenance, and service concerns immediately to prevent such experiences in the future. Your experience falls short of our standards, and we are committed to making improvements. If you have any further concerns or if there's anything we can do to rectify the situation, please feel free to reach out directly.Sincerely, Hotel Manager

4/10 - 별로예요

Lee

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ick.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 30일
Dear Guest,We're sorry to hear that your experience did not meet your expectations. We value your feedback, and if there are specific concerns you'd like to share, please let us know so we can address them. Your satisfaction is important to us, and we hope to have the opportunity to improve your perception in the future.Sincerely, Hotel Manager