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Los Arcos Suites

3.5 star property
Travelers find a peaceful retreat with an outdoor pool and beautiful gardens just steps from Playa de los Muertos in this central Puerto Vallarta haven.

Choose dates to view prices

Los Arcos Suites offers a quiet escape near Malecon where guests relax by the outdoor pool or wander through garden grounds. The multilingual staff provides concierge assistance and wedding services, while WiFi keeps everyone connected throughout this tranquil property.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping
The current price is ₩143,962
₩174,194 total
includes taxes & fees
May 24 - May 25

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Los Arcos Suites have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Los Arcos Suites?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Los Arcos Suites on May 24, 2026 start from ₩143,962, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Los Arcos Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Los Arcos Suites?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Los Arcos Suites?

Check-out is at noon.

Does Los Arcos Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Los Arcos Suites?

Some rate plans available at this hotel are all-inclusive.

Where is Los Arcos Suites located?

Located in Romantic Zone, this beach hotel is within a 5-minute walk of Playa de los Muertos and Bay of Banderas. Malecon and Cruise Ship Terminal are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

9.2

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 441 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, fresh, cozy to be in. Perfect spot to walk to nearby stores restaurants and the beach
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, good customer service
Stayed 5 nights in Apr 2026
Verified

8/10 Good

serge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Mexican hotel with great staff. Staff always smiling and doing above and beyond to help. Breakfast were amazing. Close to the beach, restaurants and Romantic zone night life.
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Nice pool area. Room spacious w large balcony.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to restaurants and drink places. Nice outdoor pool. Great staff.
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, amenities
Wonderful staff and a great location, very walkable to everything!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room close to the pool
Stayed 5 nights in Feb 2026
Verified

8/10 Good

kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was well maintained, with clean and tidy grounds that made a good first impression. The pool area was also a highlight—clean, well kept, and a nice place to relax. Another big plus was the location, with easy walking distance to the beach and nearby shops, which made getting around very convenient. That said, the rooms were a letdown. They felt outdated, and there was a noticeable old furniture smell that took away from the overall comfort of the stay. With some updates and attention to the interior, this property could offer a much better experience.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful Room was clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

will

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed free breakfast, room always cleaned well, staff very helpful.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Los Arcos suites were wonderful—very welcoming, friendly and helpful. The room was clean and well attended with fresh towels and water bottles every day. The ac worked efficiently and we slept well. The room needed some updates and the building doesn’t have a gym facility. Regardless, I would definitely come back to this hotel and I rarely ever stay in the same place twice.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Locations and being able to use the sister locations next door opened up so many amenities.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities
The staff was very courteous and the courtyard/pool was lovely. The room was older but clean and comfortable. I think it's a good value for the price and I would stay here again.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Pablo the waiter at the restaurant was so nice and polite! He truly made our stay much more enjoyable.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities
Staff are amazing. Location is great. Rooms are a bit outdated!
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing and extremely helpful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Micheal

Liked: Cleanliness, amenities, property conditions & facilities
This was our third stay at this resort and it was fantastic! The staff were all in credibly friendly, the room was always well taken care of, our food was very good at each of the spots, the pools were super relaxing, the spa was the perfect beginning to our trip and I felt generally safe to be myself throughout the entire stay. As a person within the LGBTQ community this is incredibly important. Thank you to every single person who made this stay as great as you did!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and restaurants all within walking distance
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony pool area beautiful
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service
Small hotel but clean. The location is perfect to get around to the male on and pier. The staff vey helpful and friendly. The breakfast buffet was decent you get a complete breakfast. I will definitely be staying here again in the future.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kellyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and really helpful , our room was so comfortable especially our bed. Also really convenient because we were able to walk almost everywhere. The only thing was the restroom in our room , it needs to be renovated because the walls had some mold and it’s really old. It was clean for sure but I think they can do better and upgrade those areas .
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is helpful. Hotel has Mexican charm.
Stayed 10 nights in Jun 2025