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팹호텔 브룩 엘란 비만 나가르 여행 후기

3 out of 5
팹호텔 브룩 엘란 비만 나가르
Plot No. 40, Lohegaon, Sakorenagar, Pune

이용 후기

3.4
평점 10 - 훌륭해요. 3개 이용 후기 중 0개" "
평점 8 - 좋아요. 3개 이용 후기 중 0개" "
평점 6 - 괜찮아요. 3개 이용 후기 중 1개" "
평점 4 - 별로예요. 3개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 3개 이용 후기 중 2개" "

6.0/10

청결 상태

3.0/10

직원 및 서비스

5.0/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

2019년 5월에 2박 숙박함
답변 제공: Fab Hotels 님, 2019년 8월 2일
Glad that you liked your stay with us! Look forward to hosting you soon at one of 500+ FabHotels pan-India.

2/10 - 너무 별로예요

SP 님, Chicago, IL

별로예요: 직원 및 서비스
Bad management - did not honor Expedia reservation
We had the most terrible experience with this hotel. I made the booking through Expedia in the US. Expedia charged us for the whole stay upfront. We got a confirmation email explicitly stating that we did not have to call to reconfirm - our reservation was already confirmed. Thus reassured when we arrived at the hotel the front desk staff said they had no information about our reservation and would not be able to accommodate us. Despite our repeated pleas they refused to budge. We called Expedia who in turn tried to reach the hotel but couldn’t get through. Long story short, after a frustrating two hours - particularly for small children and seniors in our party - we had to look for another hotel on our own. Extremely disappointed with both Expedia and this hotel.
2017년 12월에 3박 숙박함

2/10 - 너무 별로예요

Amit 님, Kolkata

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Nightmare...
They didnt allow me to check in. I had a confirmed mail from Expedia. Also i had called up the hotel a night before that i would be checking in at 4:45 am so make sure the room is there. They confirmed me that it would be there for you. When i reached for check in the hotel denied having any such booking in my name and the call centre denied having received any such call from me. IT is one of the most unique and disgusting experience with both Hotel and Expedia together. I hope you understand how it is to be denied check in for a fully paid room at 4:45am in the morning. A call to Expedia next day only tell me that please give us 48 hours to get back your refund. Still no call back from them also.
2017년 11월에 1박 숙박함