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라미 그랜드 호텔 앤드 스파, 푸네 여행 후기

4 out of 5
라미 그랜드 호텔 앤드 스파, 푸네
Plot No. 587, CST No. 1221/C, Apte Road, Shivaji Nagar, Pune, Maharashtra

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 96개 이용 후기 중 35개" "
평점 8 - 좋아요. 96개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 96개 이용 후기 중 13개" "
평점 4 - 별로예요. 96개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 96개 이용 후기 중 8개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Minho

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Ramee Grand Hotel and Spa, Pune 님, 2023년 12월 23일
Dear Guest,Greetings of the day !!!Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Grand, Pune. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience.We look forward to welcoming you back in the near future.Warm regards,Ajay DograGeneral Manager Ramee Grand, Pune

8/10 - 좋아요

Ashok

가족 여행
좋아요: 편의 시설/서비스
The hotel property is good, but the area surrounding it is congested and shabby
2024년 1월에 11박 숙박함
답변 제공: Ramee Grand Hotel and Spa, Pune 님, 2024년 2월 18일
Dear Ashok,Greetings of the day !!!Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Grand, Pune. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience.We look forward to welcoming you back in the near future.Warm regards,Ajay DograGeneral Manager Ramee Grand, Pune

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Ramee Grand Hotel and Spa, Pune 님, 2024년 1월 9일
Dear Guest,Greetings of the day !!!Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Grand, Pune. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience.We look forward to welcoming you back in the near future.Warm regards,Ajay DograGeneral Manager Ramee Grand, Pune

10/10 - 훌륭해요

Jennifer

2023년 12월에 10박 숙박함
답변 제공: Ramee Grand Hotel and Spa, Pune 님, 2024년 1월 9일
Dear Jennifer,Greetings of the day !!!Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Grand, Pune. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience.We look forward to welcoming you back in the near future.Warm regards,Ajay DograGeneral Manager Ramee Grand, Pune

10/10 - 훌륭해요

Jennifer

2024년 1월에 2박 숙박함
답변 제공: Ramee Grand Hotel and Spa, Pune 님, 2024년 1월 9일
Dear Jennifer,Greetings of the day !!!Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Grand, Pune. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience.We look forward to welcoming you back in the near future.Warm regards,Ajay DograGeneral Manager Ramee Grand, Pune

10/10 - 훌륭해요

Kavita

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
2023년 10월에 1박 숙박함
답변 제공: Ramee Grand Hotel and Spa, Pune 님, 2023년 10월 27일
Dear Kavita,Greetings of the day !!!Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Grand, Pune. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience.We look forward to welcoming you back in the near future.Warm regards,Ajay DograGeneral Manager Ramee Grand, Pune

8/10 - 좋아요

Fiona

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location, friendly staff, clean.
Pune is a very polluted city, so it must be difficult to keep the interior fittings in hotels dust-free. However, the Ramee Grand was very clean. The staff were friendly and helpful, and the level of service reflects the guest ratings - not as good as tip-top hotels in India, but still of a high standard. The food in the vegetarian restaurant was absolutely delicious, and the waiter made some great recommendations. There are non-veg options in the oriental fusion restaurant. The only negative was that I'd been messaging on the hotels.com app to ask if I could stay an extra night, as my original flight was cancelled last minute and I would be arriving a day early. Unfortunately, they did not respond and I arrived at the hotel late at night, only to find it was completely full. They did contact a nearby hotel for me and I was able to stay there, but keeping an eye on any messages and responding quickly would have meant I could have booked somewhere else in advance.
2023년 10월에 2박 숙박함
답변 제공: Ramee Grand Hotel and Spa, Pune 님, 2023년 10월 23일
Dear Fiona,Greetings of the day !!!Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Grand, Pune. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience.We look forward to welcoming you back in the near future.Warm regards,Ajay DograGeneral Manager Ramee Grand, Pune

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfy room
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

m

2023년 1월에 1박 숙박함
답변 제공: Team Ramee Grand 님, 2023년 3월 4일
Dear GuestGreetings of the day!!!Sincerely apologies as our services not met with your expectation . we will definately work on given complaints to improve our service for better experience. Warm Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service, bathroom needs updating
Great service and wonderful staff. Overall a very comfortable stay but would like to add that it will be awesome if the caulking in bathroom showers is updated. Thank you
2022년 12월에 10박 숙박함
답변 제공: Team Ramee Grand 님, 2023년 3월 4일
Dear Guest, Greetings of the day !!! Thank you for your wonderful review, Hope to see you soon to enjoy facilities and services at Ramee Grand,Pune ,Warm Regards

10/10 - 훌륭해요

Becky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent property. Clean and wonderful service. We utilized the spa for the Hamman Moroccan Bath service. Highly recommended
답변 제공: Front Ofice Manager 님, 2023년 1월 8일
Dear Guest, Greetings of the day!!! Thank you for your wonderful review, hope to see you soon to enjoy facilities at Ramee Grand, Pune Warm regards Team Ramee Grand

10/10 - 훌륭해요

Becky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice clean property with excellent service
답변 제공: Front Ofice Manager 님, 2023년 1월 8일
Dear Guest, Greetings of the day!!! Thank you for your wonderful review, hope to see you soon to enjoy facilities at Ramee Grand, Pune Warm regards Team Ramee Grand

10/10 - 훌륭해요

Kirankumar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel close to everything. I would recommend all to stay at this hotel
답변 제공: Front Ofice Manager 님, 2023년 1월 8일
Dear Guest, Greetings of the day!!! Thank you for your wonderful review, hope to see you soon to enjoy facilities at Ramee Grand, Pune Warm regards Team Ramee Grand

10/10 - 훌륭해요

Sunil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money
2022년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, good for family stay, food options on the property are good. Would recommend!
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Pawan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Rajan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good variety of food at breakfast friendly and helping staff at the hotel. We enjoyed our 4 days stay at the hotel Suggest the hotel that the carpet outside rooms should be vacuumed and kept a little more clean. Overall the hotel is clean.
2022년 7월에 4박 숙박함

6/10 - 괜찮아요

Ranjeet

2022년 1월에 3박 숙박함

10/10 - 훌륭해요

Nitin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is overall very clean. The rooms, the lobby and other areas are very clean. The staff is generally very friendly but the room service staff needed a couple of reminders for a few items we needed. The buffet breakfast very nice and offered a lot of choices. The only suggestion I'd have is if they can do anything to reduce the usage of plastic water bottles and serve purified water through Aqagard or some other such solution. Overall, a very nice experience.
2021년 12월에 3박 숙박함

10/10 - 훌륭해요

Sunil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Sunil

2021년 10월에 4박 숙박함

8/10 - 좋아요

Amar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room is good. Comfortable bed and a big bathroom. Has most of the essentials that one needs. Location is perfect. Right behind FC road. What it was lacking though was restaurant service. I am guessing their main restaurant mirchi is closed for dinner though no one told us about this. Nevertheless we went to the common first floor one. And it was so dimly lit. Someone was shouting orders in the nearby kitchen all the time. And food quality was below average :( We Actualy skipped breakfast the first day hence.
View from room
2021년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent property , good location,good food.overall experience was good
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
立地が良く、スタッフも親切
プネーは3度目ですが、こちらに初めて宿泊しました。 立地が良く、徒歩5分圏内にShreyas, Asha, Vaishaliなど、安くて有名なレストランが多数あります。また、リクシャーで街中に行くにも便利です。スタッフも良く教育されており、皆親切です。 難点を挙げれば、建物中央が吹き抜けになっているため、夜中、明け方まで2階のレストランでの雑音が聞こえてくることです。また、隣室との壁が少々薄いようにも思いました。 最終日、ホテルから空港までのタクシーは配車サービスのOLAで呼んでくれ、約350ルピーで行けました。
2019년 12월에 5박 숙박함
답변 제공: Ramee Grand Hotel and Spa, Pune 님, 2023년 11월 7일
Dear Guest,Greetings of the day !!!Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Grand, Pune. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience.We look forward to welcoming you back in the near future.Warm regards,Ajay DograGeneral Manager Ramee Grand, Pune

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

K

가족 여행
2019년 11월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heart of the city location, friendly staff, good breakfast buffet
2019년 8월에 6박 숙박함

6/10 - 괜찮아요

MINGHWANG

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
swimming poor are closed, the information was not correct. others Good.
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes it was very good experience in the hotel. Would love to travel again
2019년 7월에 1박 숙박함

8/10 - 좋아요

Kenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service fast but no hot water
The hot water is not working and the sound from outside could enter my room. No toiletries this is too bad. But the service is so fast
2019년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Excellent staff and service Poor bathroom and bed
2019년 6월에 2박 숙박함
답변 제공: Reservations Manager 님, 2019년 7월 8일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback, we have noted the comments and forwarded to the concerned team. With warm regards Reservation Manager

10/10 - 훌륭해요

SHOHEI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 6박 숙박함
답변 제공: Reservation Manager 님, 2019년 5월 6일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback, we will look forward for your future stay with us. With warm regards Reservation Manager

8/10 - 좋아요

Krunal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Reservations Manager 님, 2019년 5월 3일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback, we will look forward for your future stay with us. With warm regards Reservations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Reservation Manager 님, 2019년 4월 22일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback. With warm regards Reservation Manager

8/10 - 좋아요

Sarang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Reservation Manager 님, 2019년 4월 20일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback. We will look forward for your future stay with us. With warm regards Reservation Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at Ramee Grand for 2 nights for an official visit. Excellent location in the heart of Pune. If you are looking for staying in Shivaji Nagar area, this is the best place to be. Spacious room, excellent room service. Plenty of food options as the hotel has an oriental and Indian restaurant. Since my flight was delayed I asked for extending my check out time by 2 hours till 2 pm and the hotel staff agreed. Overall a great stay and I would certainly recommend Ramee Grand. Its going to my my choice for my visit to Pune!
2019년 4월에 2박 숙박함
답변 제공: Reservation Manager 님, 2019년 4월 17일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback. We will look forward for your future stay with us. With warm regards Reservation Manager

6/10 - 괜찮아요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: Reservation Manager 님, 2019년 3월 31일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback, we will look forward for your future stay with us. With warm regards Reservation Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and excellent top view from the hotel.
2019년 3월에 2박 숙박함
답변 제공: Reservation Manager 님, 2019년 3월 22일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback, we will look forward for your future stay with us. With warm regards Reservation Manager

6/10 - 괜찮아요

Mr Chris Chedgey

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Ok hotel, staff not great
Fine hotel. The only gripe I'd have is that they said they would organize a car for pick up from Mumbai airport, which worked out fine in the end. They said they would send a confirmation email. However this took 6 or 7 phone calls before the confirmation, lot's of "phone back to be sure", and promises to send the email, but nothing done. The first in our party to arrive checked at reception for the second car, but they were very unhelpful. I'd have been much happier if they'd just said they couldn't be bothered with the car, and I'd have got it somewhere else. Huge frustration right up to landing, the kind of stress that could have easily been avoided by the hotel staff.
2019년 3월에 13박 숙박함
답변 제공: Reservation Manager 님, 2019년 3월 18일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback, we have noted and forwarded it to the concerned team for corrective measures. With warm regards Reservation manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can only think of a very positive aura and very friendly staff !
2019년 2월에 13박 숙박함
답변 제공: Reservation Manager 님, 2019년 2월 25일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback, we will look forward for your future stay with us. With warm regards Reservation Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un co operative and ruthless staff.poor quality Beddings. Food and drinks exhorbitantly charged. No transparency in levy of charges even Mini bar consumption charged were not revealed in transparent manner. The bill of Rs 401 on account of Mini Bar items was kept in d folder which should have been informed to d guests. The quality of milk which was charged Rs 147 was of poor quality. It was more of water than milk.
2019년 1월에 1박 숙박함
답변 제공: Reservation Manager 님, 2019년 2월 3일
Dear Guest Greetings from Ramee Grand Pune Thank you for taking the time to tell us about your experience regarding your stay with us. It is with sincere regret that I note your dissatisfaction with our service. Your experience does not reflect the level of service we endeavor to provide at Ramee Grand Hotel & Spa Pune. It is our constant endeavor to provide a consistently high quality service to all our guests and I assure you all possible corrective measures will be taken in order to serve you better. We value your continued patronage and thank you once again for your candid feedback. Thanks and regards Reservation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Reservation Manager 님, 2019년 1월 24일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback, we will look forward for your future stay with us. With warm regards Reservation Manager

10/10 - 훌륭해요

Rajesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb!
Very good location,amazing service. Very good hospitality.worth to stay.
2019년 1월에 1박 숙박함
답변 제공: Reservations Manager 님, 2019년 1월 22일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback, we will look forward for your future stay with us. With warm regards Reservations Manager

8/10 - 좋아요

실제 이용하신 고객

2019년 1월에 2박 숙박함
답변 제공: Reservations Manager 님, 2019년 1월 20일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback. With warm regards Reservations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 1월에 1박 숙박함
답변 제공: Reservation Manager 님, 2019년 1월 6일
Dear Guest Greetings of the day Thank you for your feedback, we will look forward for your future stay with us. With warm regards Reservation Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel good location...good food...great experience...central place...
2018년 12월에 1박 숙박함
답변 제공: Reservation Manager 님, 2018년 12월 21일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback, we will look forward for your future visits. With warm regards Reservation Manager

8/10 - 좋아요

실제 이용하신 고객

2018년 12월에 1박 숙박함
답변 제공: Reservation Manager 님, 2018년 12월 17일
Dear Guest Greetings from Ramee Grand Pune Thank you for your feedback With warm regards Reservation Manager