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“Looking quite tired now in some of the rooms and have had to report maintenance requirements in different on my last 3 stays. Change of policy to not offer breakfast as part of a package without any change in price is sneaky and wasn't communicated at booking.”

“Lovely building and very close to town centre, all the staff are lovely - friendly and helpful. Our room was ok but not as clean as it should have been, only 1 set of towels on arrival, shower gel was empty. All got resolved though as soon as I requested. We hung up our towels to re-use but they were changed each day. Free bottled water provided each day and good tea and coffee set up. Bed was comfortable. Breakfast was amazing - plenty of choices and really well done. Menu only, no buffet for...

“A very last minute booking. Room was comfortable and clean. Only not getting full marks because - the shower wasn’t draining and the water pressure and heat in the bathroom sink was way too high. It splashed everywhere and the water was too hot too quickly. Mentioned to staff on checkout.”

“Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers”

“Not enough lift facilities at the premises”

“Really lovely hotel. Staff could not be more helpful. Excellent food”

“Clean room, nice size, easy to get to city center”