Queenstown, Otago hotel rooms at the Best Western

"Enjoyed my stay here. Rooms were cleaned and towels changed daily. Will be back again."

"Was really excited about this stay and it was the most disappointing hotel we experienced after a month in NZ. The photos were deceptive. The rooms are small and basic, very basic amenities in room, the shower floods, the bed and pillows not comfortable. Forget about the restaurant for dinner unless you book well in advance- they take a deposit and if you're not in the 48 hour cancellation window you lose your deposit. Staff seemed inexperienced and not as helpful as they could have been. Construction next door changed the setting with noise and view. The breakfast was good. We took Ubers and taxis back and forth because if the distance from town. Overall I'd say don't be fooled by the photos because it's a basic hotel for the price. "

"Friendly staff, good facilities, clean, good value for money "

"Great "

"Hotel was surprisingly nice. We had a studio apartment with a washer and dryer. That came in handy for our extended trip. Location was very convenient to the city and all the activities and dining. The only opportunity for improvement is that the mounted soap dispenser was adjacent to the electrical outlet. I could not use the plug along with my adaptor. Considering Queenstown is a tourist town and many people use adapters, they really need to reposition their soap dispenser by an inch or so. "

" property. Clean rooms, "

" Bit out of queenstown"

"No help with our luggage. Travelled with my 88 and 83 year old parents. And it is NOT for them. And not for me too. aside from walking up we had to walk further up for the rooms. I expected more."

"Friendly staff. Convenient location. Generous breakfast buffet. Nicely remodeled."