스위트, 침실 2개 (Family) | 객실 내 금고, 책상, 방음 설비, 다리미/다리미판

수디마 퀸스타운 파이브 마일 여행 후기

4.5 out of 5
수디마 퀸스타운 파이브 마일
22 Grant Rd, Queenstown, Otago

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 291개 이용 후기 중 196개" "
평점 8 - 좋아요. 291개 이용 후기 중 79개" "
평점 6 - 괜찮아요. 291개 이용 후기 중 8개" "
평점 4 - 별로예요. 291개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 291개 이용 후기 중 2개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

soosoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ali Appelman - Hotel Manager 님, 2024년 2월 19일
Kia Ora,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow 10 out of 10, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
지어진지 얼마 안되서 그런지 룸 컨디션과 화장실 청결상태는 훌륭합니다. 공항과 위치도 가깝고 카운트다운과 주차장을 같이 사용해서 쇼핑하기 좋습니다. 단지 뷰가 호수뷰가 아닌 산뷰로 호수 가까운 곳과는 차로 10-15분 가량 떨어져 있어 그것이 좀 불편합니다. 전반적으로 가족여행으로 만족하고 10점 만점에 9.5점 주고 싶습니다.
2024년 1월에 3박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 1월 31일
Kia Ora,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with the cleanliness of your room.We take great pride in maintaining a high level of cleanliness throughout our property, and we are thrilled that our efforts were noticed and appreciated by you.We are glad the clean room and hotel location have added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

8/10 - 좋아요

DUGYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comments on Sudima Queenstown Five Mile
Overall It was good. It was very convenient because there is large shopping center in front of hotel. At first it was hard to find parking lot because the hotel uses the parking space with shopping center. My room is on the road side so there’s some road noise. It makes me uncomfortable at dawn.
2023년 10월에 2박 숙박함
답변 제공: Ali 님, 2023년 11월 8일
Kia Ora Dugyoung,Thank you for taking the time to share your feedback on your recent stay with us at Sudima Queenstown Five Mile. We greatly value your feedback and are pleased to hear that you found your overall experience to be good.We are delighted that the proximity to the large shopping centre added to your convenience during your stay.Your feedback is valuable to us, and it will assist us in making improvements to enhance the guest experience. We hope that you had an enjoyable stay with us. If you decide to stay with us again in the future, please don't hesitate to reach out to our team, and we will do our best to ensure a more peaceful and comfortable stay.Thank you again for choosing to stay with us and for providing your feedback.Kind regardsAli AppelmanHotel Manager

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were excellent. My daughter has food poisoning outside of the hotel. I had to stay an extra night, which I booked through Expedia. The staff were helpful to make sure my daughter recovered quickly and she was not disturbed. Lots of sleep.
2024년 5월에 1박 숙박함
답변 제공: Ali 님, 2024년 5월 27일
Kia Ora Ian,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with the service provided by the front desk and your daughter have a restful sleep during your stay. We are thrilled that our efforts were noticed and appreciated by you, we hope that your daughter is recovering well.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to Queenstown airport. Easy access to restaurants, shopping and sightseeing.
2024년 5월에 3박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 5월 26일
Kia Ora Robert,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Gavin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice an central to 5 mile precent
2024년 5월에 1박 숙박함
답변 제공: Ali 님, 2024년 5월 22일
Kia Ora Gavin, Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will stay again
2024년 5월에 1박 숙박함
답변 제공: Ali 님, 2024년 5월 19일
Kia Ora Gary,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow, five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

8/10 - 좋아요

Chris

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything was excellent, except we were over charged for breakfast. Which we had to prove by bringing up the menu on our phone.
2024년 5월에 1박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 5월 18일
Kia Ora xxxxThank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel.I was disappointed to hear we did not meet your expectations with some aspects of your stay, on this occasion, the incorrect Eggs your way breakfast pricing 8 advertised on the website. Thank you for bringing that into our attention, rest assured we have updated the correct pricing 18 on the website and front desk has not removed the price difference from your bill.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Fareeha 님, Clapham

좋아요: 청결 상태
2024년 5월에 3박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 5월 12일
Kia Ora Fareeha,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Gurmeet

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Middle of the shopping mall
2024년 5월에 2박 숙박함
답변 제공: Ali 님, 2024년 5월 10일
Kia Ora Gurmeet,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Dorn'ell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great, with a mountain view. Everything essential you need is all in 15 second walking distance. Sudima staff were very professional. Definitely coming back.
2024년 5월에 4박 숙박함
답변 제공: Ali 님, 2024년 5월 10일
Kia Ora Dorn'ell,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very new hotel. Close to the airport. With all facilities close by.
2024년 4월에 4박 숙박함
답변 제공: Ali 님, 2024년 5월 17일
Kia Ora KevinThank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

8/10 - 좋아요

Melanie-Jayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very handy for the airport. Lots of shops around the hotel and convenient car parking.
2024년 3월에 1박 숙박함
답변 제공: Ali 님, 2024년 5월 3일
Kia Ora Melanie,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location and car parking to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Sudima has over the top friendly, helpful staff and quite, clean, modern, updated rooms. It was very convenient for walking to shops and restaurants as well as a quick drive to the airport.
2024년 4월에 1박 숙박함
답변 제공: Ali 님, 2024년 4월 28일
Kia Ora,Thank you for taking the time to share your feedback on your recent stay with us at Sudima Queenstown Five Mile. We greatly value your feedback and are pleased to hear that you found your overall experience to be good.I was delighted to hear that you enjoyed the friendly and helpful service from our staff, the cleanliness of our amenities, and the convenience of our location with free parking. I will pass on your kind feedback onto the team.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Vimal Raj

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was excellent. Breakfast spread was descent but it was exact same menu everyday for the 5 days of stay.
2024년 4월에 5박 숙박함
답변 제공: Ali 님, 2024년 4월 26일
Kia Ora Vimal,Thank you for taking the time in offering your feedback on your recent stay with us at Sudima Queenstown Five Mile. Feedback is important to us as it allows us to improve our service for future guests.I am delighted you enjoyed your stay with us. I will pass on your words to the team.We look forward to welcoming you back to Sudima Five Mile soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Naresh

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great place to stay, the staff where super friendly and helpful.
2024년 4월에 2박 숙박함
답변 제공: Ali 님, 2024년 4월 20일
Kia Ora Naresh, Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with the super friendly and helpful hotel staffs.We are thrilled that our efforts were noticed and appreciated by you, I will ensure your feedback is passed onto the teamThank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Raewyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Handy to shopping and mixe rooms with pkenty of doace and excellent bed
2024년 4월에 1박 숙박함
답변 제공: Ali 님, 2024년 4월 18일
Kia Ora RaewynThank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

6/10 - 괜찮아요

VARGHESE

좋아요: 청결 상태, 직원 및 서비스
Microwave , Plates , glasses not available in room
2024년 4월에 1박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 4월 16일
Kia Ora Varghese,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. I trust you had a pleasant stayOur 24/7 receptionist are more than happy to deliver the plates and glasses as it is upon request. Well noted on the microwave suggestion, it is with feedback like yours we can refine and improve our service in the future.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Chitra

2024년 3월에 3박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 5월 5일
Kia Ora Chitra,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

8/10 - 좋아요

Wei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good to stay
2024년 4월에 1박 숙박함
답변 제공: Ali 님, 2024년 4월 12일
Kia Ora Wei,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow four stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super clean and modern hotel. I really enjoyed my stay here and everything was furnished so beautifully. I felt so comfortable throughout my whole stay and would recommend Sudima Queenstown! Podium is also a great restaurant! Bravo to the team!
2024년 4월에 3박 숙박함
답변 제공: Ali 님, 2024년 4월 12일
Kia Ora Katie,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with the cleanliness of your room.We take great pride in maintaining a high level of cleanliness throughout our property, and we are thrilled that our efforts were noticed and appreciated by you.Thank you again for choosing to stay with us and for sharing your positive experience at Podium as well. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

8/10 - 좋아요

Keri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was ample parking and close to shopping. The only thing is that we had an extra charge for a minimal amount that I was not sure what for but for $.60 I didn't call or question. Was not worth my time.
2024년 3월에 1박 숙박함
답변 제공: Ali 님, 2024년 4월 4일
Kia Ora Keri,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Regarding the amount you see charged on your account, that is a NZD1 credit card validation and after your check-out it’s released from our end, but it may take up to 10 business days to clear, this all depends on your banks processing times. Please reach out if this is still not credited after this time.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

John

Very good breakfast service.
2024년 3월에 1박 숙박함
답변 제공: Ali Appelman - Hotel Manager 님, 2024년 4월 2일
Kia Ora John,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with the breakfast service.we are thrilled that our efforts were noticed and appreciated by you.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

8/10 - 좋아요

Tania

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean, modern and had lots of shopping options. There were quite a few eateries around the hotel too - although we were disappointed that most of them seemed to close at 5pm - so in terms of dinner options there weren't really that many (that were open).
2024년 3월에 1박 숙박함
답변 제공: Ali Appelman 님, 2024년 3월 25일
Kia Ora xxxxThank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that the hotel location, clean and modern room have added to the overall enjoyment of your stay.I was disappointed to hear we did not meet your expectations with some aspects of your stay, on this occasion.Podium restaurant on-site are serving dinner menu from 4pm-9pm. with the option of overnight room service menu after 9pm. It is with feedback like yours we can refine and improve our service in the future.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Sage

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfy bed, very quiet room and great views. Breakfast was delicious.
2024년 3월에 1박 숙박함
답변 제공: Ali Appelman 님, 2024년 3월 22일
Kia Ora Sage,Thank you for taking the time in offering your amazing feedback on your recent stay with us at Sudima Queenstown Five Mile. Five stars, wow! It is wonderful to hear that you enjoyed your stay with us. I’m so thrilled you enjoyed our hotel amenities. We pride ourselves on delivering exceptional customer service and your feedback means a lot to us.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was too hot and staff accomodated us with another room.
2024년 3월에 1박 숙박함
답변 제공: Ali Appelman 님, 2024년 3월 22일
Kia Ora Jean,Thank you for taking the time in offering your feedback on your recent stay with us at Sudima Queenstown Five Mile. Feedback is important to us as it allows us to improve our service for future guests.I’m so thrilled our team looked after you so well. We pride ourselves on delivering exceptional customer service and your feedback means a lot to us.We look forward to welcoming you back to Sudima Five Mile soon.Kind regards,Ali Appelman

4/10 - 별로예요

Krishni

2024년 3월에 1박 숙박함
답변 제공: Ali 님, 2024년 4월 12일
Kia Ora Krishni,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

6/10 - 괜찮아요

MINJARRAH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Modern, well-appointed hotel in convenient location. Suitable for business or airport stay, but would not recommend for vacation as rooms are not equipped for a long stay. For example, no microwave, cutlery or wine glasses in room so dining out is the only option. Also, the rooms have no opening windows and we really struggled without fresh air for three nights.
2024년 3월에 3박 숙박함
답변 제공: Ali 님, 2024년 4월 13일
Kia Ora Minjarrah,Thank you so much for taking the time to share your positive feedback about your recent stay with us. I'm glad to hear that you found our hotel modern and well-appointed, and our convenient location suitable for business or airport stays. Our lovely 24/7 receptionist are able to deliver cutlery or glasses on request for you to enjoy your meals in the room. Well noted on the microwave and opening windows suggestion. we welcome all feedback as it enables us to improve our services.Thank you again for choosing to stay with us and for sharing your experience. We hope to have the pleasure of welcoming you back soon.Kind regardsAli AppelmanHotel Manager

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice new hotel
2024년 2월에 1박 숙박함
답변 제공: Ali Appelman 님, 2024년 3월 1일
Kia Ora Peter,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay. We take great pride in maintaining a high level of cleanliness throughout our property to keep the hotel as new as the time of opening, and we are thrilled that our efforts were noticed and appreciated by you. Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon. Kind regards, Ali Appelman Hotel Manager

10/10 - 훌륭해요

Dawn 님, west covina

2024년 2월에 2박 숙박함
답변 제공: Ali Appelman 님, 2024년 3월 22일
Kia Ora,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

8/10 - 좋아요

Reed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself was amazing, great location with plenty of options for shopping and food (including the restaurant in the hotel), staff were also very helpful. The room was also great with everything I needed. The only thing I could fault it on is the unnecessary door to the next room, it's locked but it is anything but sound-proof and I could hear every movement of my neighbor and every word they said, my overall rating would be 5 stars if it weren't for this door.
2024년 2월에 1박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 2월 28일
Kia Ora,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow four stars, we must have really delivered exceptional service, thank you so much.I note that you have also raised some concerns regarding your stay, we apologies if we have fallen short of your expectations. Your feedback has been noted. we sincerely apologize for any inconvenience or discomfort you may have experienced.Thank you again for choosing to stay with us and for sharing your experience. We hope to have the pleasure of welcoming you back soon.Kind regardsAli AppelmanHotel Manager

10/10 - 훌륭해요

wei-ting

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
值得推薦的飯店
位置離皇后鎮機場非常近,附近有完整的購物機能,對於要租車還車或要趕飛機的旅客都很方便。 重點是房間乾淨有設計感,空間大,櫃台親切專業也熱於助人。 缺點是門口不好找,藏在購物中心裡,需要再標示清楚些 若是想在皇后鎮市中心步行的旅客,這住宿點距離會太遠
2024년 2월에 1박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 2월 28일
Kia Ora Wei-ting, Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that the hotel location, spacious clean room and friendly receptionist have added to the overall enjoyment of your stay.Thank you so much for your comments with regards to finding the hotel entrance, we will re-evaluate our signage to ensure it is easy to locate.Thank you for taking the time to share your thoughts with us, and we hope to have the opportunity to welcome you back in the future.Kind regardsAli AppelmanHotel Manager

10/10 - 훌륭해요

lim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 2월 28일
Kia Ora Lim,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow 10 out of 10, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Oleg 님, Sammamish

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel in a very convenient location. The staff was super friendly and helpful. We would love to come back again!
2024년 2월에 4박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 2월 26일
Kia Ora Oleg, Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad the hotel location, friendly and helpful staff have added to the overall enjoyment of your stay.I'll ensure your feedback is passed onto the team.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Ashlie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful rooms. Fantastic service including the amazing team at Podium. Would highly recommend
2024년 2월에 1박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 2월 26일
Kia Ora Ashlie,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We value all feedback as it ensures we can continue to improve our service for all Sudima guests.We are delighted to read that you had enjoyed our beautiful rooms, fantastic service provided by us in particular Podium team. We are thrilled that our efforts were noticed and appreciated by you.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean, and comfortable.
2024년 2월에 3박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 2월 20일
Kia Ora,Thank you so much for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed your experience with us and that you were satisfied with the cleanliness of your room.We take great pride in maintaining a high level of cleanliness throughout our property, and we are thrilled that our efforts were noticed and appreciated by you.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location. Friendly staff. Well set up for what I needed.
2024년 2월에 1박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 2월 20일
Kia Ora Kelly,Thank you for taking the time to share your feedback on your recent stay with us at Sudima Queenstown Five Mile. We greatly value your feedback and are pleased to hear that you found your overall experience to be good.I was delighted to hear that you enjoyed the friendly and helpful service from our staff, the cleanliness of our amenities, and the convenience of our location with free parking. I will pass on your kind feedback onto the team.Thank you once again for your kind words and for choosing Sudima Queenstown Five Mile. We look forward to welcoming you back for another comfortable and enjoyable stay in the future.Kind regardsAli Appelman

10/10 - 훌륭해요

April

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely. Would recommend.
2024년 2월에 4박 숙박함
답변 제공: Ali Appelman - Hotel Manager 님, 2024년 2월 20일
Kia Ora,Thank you for taking the time in offering your amazing feedback on your recent stay with us at Sudima Queenstown Five Mile. Five stars, wow! It is wonderful to hear that you enjoyed your stay with us. I’m so thrilled our team looked after you so well and you enjoyed our hotel amenities and location. We pride ourselves on delivering exceptional customer service and your feedback means a lot to us.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Bryce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were excellent
2024년 2월에 3박 숙박함
답변 제공: Ali Appelman , Hotel Manager 님, 2024년 2월 23일
Kia Ora,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. I am thrilled you enjoyed your stay with us, thank you for giving us 5/5. We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
expedia charged me for two breakfasts and i was alone
2024년 2월에 1박 숙박함
답변 제공: Ali Appelman 님, 2024년 2월 19일
Kia Ora Paul, Thank you so much for taking the time to share your feedback about your recent stay with us. We will highly recommend you reach out to Expedia directly as the booking was made for 2 adults hence the breakfast was charged for 2.Please feel free to reach out to the hotel if you require any supporting documents from us. We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel ManagerKind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Rhys

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place, friendly staff. Felt very welcome
2024년 2월에 3박 숙박함
답변 제공: Ali Appelman 님, 2024년 2월 16일
Kia Ora Rhys,Thank you for taking the time to offer your amazing feedback on your recent stay with us at Sudima Queenstown Five Mile. It is wonderful to hear that you enjoyed your stay with us. I’m so thrilled our team looked after you so well and you loved the place and hospitality. We pride ourselves on delivering exceptional customer service and your feedback means a lot to us.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Raymond 님, Glendale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff. Room was comfortable and the restaurant was very good.
2024년 2월에 1박 숙박함
답변 제공: Ali 님, 2024년 2월 12일
Kia Ora Raymond, Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our friendly, helpful staff, comfy room and lovely restaurant have added to the overall enjoyment of your stay..We are thrilled that our efforts were noticed and appreciated by you.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

DOUG

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk and restaurant staff were great and there was also Alexa !!
2024년 2월에 3박 숙박함
답변 제공: Ali Appelman 님, 2024년 2월 12일
Kia Ora Doug, Thank you for taking the time in offering your amazing feedback on your recent stay with us at Sudima Queenstown Five Mile. 5 out of 5, wow! It is wonderful to hear that you enjoyed your stay with us. I’m so thrilled our team looked after you so well and you enjoyed our hotel amenities. We pride ourselves on delivering exceptional customer service and your feedback means a lot to us.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Jami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed stay, comfortable and easy location to airport and shopping area was connected to hotel. The free parking, made a big difference, as we were just staying over on self drive tours. The buffet was generous and well prepared.
2024년 2월에 1박 숙박함
답변 제공: Ali 님, 2024년 2월 12일
Kia Ora Jami, Thank you for taking the time in offering your amazing feedback on your recent stay with us at Sudima Queenstown Five Mile. It is wonderful to hear that you enjoyed your stay with us. We are pleased to know that you liked our hotel room and found the location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay. Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon. Kind regards, Ali Appelman, Hotel Manager

2/10 - 너무 별로예요

Carolyn

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Ali Appelman 님, 2024년 2월 16일
Kia Ora Carolyn,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. I trust you had a pleasant stay; we look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and easy to jump on a bus into town as the bus stop was right out the front
2024년 1월에 7박 숙박함
답변 제공: Ali 님, 2024년 2월 12일
Kia Ora Nicole, Thank you for taking the time in offering your amazing feedback on your recent stay with us at Sudima Queenstown Five Mile. It is wonderful to hear that you enjoyed your stay with us. We are pleased to know that you found the location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay. Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards, Ali Appelman, Hotel Manager

10/10 - 훌륭해요

Byron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property!
2024년 2월에 1박 숙박함
답변 제공: Ali Appleman 님, 2024년 2월 8일
Kia Ora Bryon,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

8/10 - 좋아요

j

2024년 2월에 1박 숙박함
답변 제공: Ali 님, 2024년 2월 6일
Kia Ora,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

10/10 - 훌륭해요

Wesley

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean , quiet modern room and convenient for the airport as well as shopping and casual dining.
2024년 1월에 3박 숙박함
답변 제공: Ali 님, 2024년 2월 4일
Kia Ora Wesley, Thank you for taking the time in offering your amazing feedback on your recent stay with us at Sudima Queenstown Five Mile. It is wonderful to hear that you enjoyed your stay with us.We are pleased to know that you liked our hotel room and found the location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards, Ali Appelman, Hotel Manager

10/10 - 훌륭해요

Choongkook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: ali 님, 2024년 2월 5일
Kia Ora Choongkook,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager