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"Very nice breakfast and lovely staff"

"Rude bar staff"

"Great bar restaurant downstairs. I was staying alone but was made to feel very welcome and looked after by the staff. For the price, I thought the room was great. Incredible location only 10 minute walk from the station. And the continental breakfast in the morning was perfect. Can’t really complain at all. Thank you guys it was brilliant. "

"Clean and functional room. Drains in bathroom very slow draining was only issue. Only 1 lift working in hotel which meant long waits especially when the keys seemed to not work every time I went to open the door. But the staff were excellent, very apologetic, friendly and just generally great customer service. "

"Don't judge by outside"

"We loved it. Great social space and games. Massive comfy beds"

"Car parking is a major problem!! And for this reason, I would not be returning, so lucky to get a small car parking space; otherwise, it would have meant parking off-site, which I would not have liked at all. The reception team were not very good at all, and had very poor customer service. Very disappointing "

"Enjoyed the stay. Ideal for a one night stay. "

"I needed somewhere that was able to do late check-ins, as I had a long drive late at night to get there - this hotel appears to have round the clock reception, and it was no trouble arriving late at night (after 11pm) - hotel's own website claims 24/7 reception desk, which reassured me. Room was great except the window frame really needed replacing (old wooden frame with cracks and rots in several places, and a latch that was broken so window could not close firmly and leaked cold air from outside). Other than that, very clean, comfy bed, tv, even a small desk with plenty electrical sockets, wifi included, microwave oven, fridge, kettle, plates/cutlery/mugs, tea/coffee, en-suite bathroom with nice towels on warm radiator/towel rail and basic toiletries; on-site parking included in price... Ticked all my boxes for a brief stay for a meeting in Reading the next morning. Also very reasonably priced, in the region of 60 pounds for a mid-week stay. A good option which I may use again in future if I need to stay in Reading - would be plenty nice enough for a longer stay too if needed. They offer breakfast/meals also which I haven't tried - options seemed reasonable from the menu in the room."