Stopped in about 2 hours before check in to see if room was ready. We got a chandelier room which was part of my request but also asked for river view which we were told was unavailable. I had booked 7 weeks prior, for a romantic birthday night. I asked for upgrade to get the view, still nothing available, ok…get up to our room and the heating unit was cranking! Felt like 1000 degrees in there, the cooling, fan part of the unit didn’t work. We propped the window open with a silver tray that was next to the bed and headed to the bar. One bar tender taking care of the bar area and full front room for lunch, she was hustling. The hotel was decorated beautifully and you got the old world vibe. We walked across the street to Birravino for dinner which was fabulous. We walked to the Count Basie for a show and slept in. The convenience of location was great just disappointed about the room.