โIt was a wonderful stay. Clean room, well functioning elevator, kind and helping staff. The neighborhood was safe and peaceful. Restaurants, convenience stores, and subway stations were close by, easy to approach on foot. Room was small but given the affordable price it was never a problem for me.โ
โIt was always a great stay and the place is quiet popular among the transit travelers to and from Logan Airport.
The common area is well decorated and spacious.
Our room was a large King bed with accessible bathtub. The water is hard, and, there is a suspicious stain on the orange sofa, that needs a deep cleaning. But everything is in working order.
The breakfast was superb, with fresh fruit salad and egg muffin toasts, boiled eggs, fruits, juices, and great coffee and some others.
The...
โOur family went and stayed one night for the Sand Sculpture Festival. Very convenient to access to the beach and see the sculptures and great to be able to have diner in the hotel after the firework celebration.โ
โThe staff were helpful & attentive. The bartender, Karen was creative behind the bar. The facilities were clean, beautiful area, and near the beach.โ
"Clean and comfortable room with a beautiful view. I regret that I stayed only one night. I would definitely stay at CitizenM Hotel again in the future!"
"We had a truly wonderful stay at this hotel, which made our trip to Boston even more special.
The location is unbeatable โ just a short walk from many major attractions, and only about 10 minutes from Back Bay Station. We walked everywhere during our stay! The hotel has a cafรฉ and a Mexican restaurant on the first floor, as well as a bar in the basement. Convenience stores and Whole Foods Market are nearby, which made it easy for us to grab fruits and snacks.
The staff were incredibly kind and helpful throughout our stay. Communication was seamless and efficient โ we appreciated being able to reach them easily via text, and any requests we had were addressed promptly and thoughtfully.
Our room had a shared bathroom, but we were very impressed with how clean and well-maintained everything was. Towels were provided generously, and the shared bathroom and shower facilities were spotless. The bedding was also clean and very comfortable. Thereโs even a microwave available in the basement, which was a nice bonus.
Thanks to this hotel, our Boston trip was elevated to a whole new level. It was truly the perfect place for our family, and if we ever return to Boston, we wouldnโt hesitate to stay here again. We are deeply grateful for the warmth and dedication of the staff โ thank you for making our stay so memorable."
