회의 시설

힐튼 레이캬비크 노르디카 여행 후기

4 out of 5
힐튼 레이캬비크 노르디카
Sudurlandsbraut 2, Reykjavik

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 590개" "
평점 8 - 좋아요. 1001개 이용 후기 중 295개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 68개" "
평점 4 - 별로예요. 1001개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 21개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

SHIN

2023년 4월에 2박 숙박함
답변 제공: Hanna 님, 2023년 6월 5일
Dear Shin,Thank you for your stay at Hilton Nordica.Sincerely yours,Front Desk Team

10/10 - 훌륭해요

Youngsoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
투어 목적이면 시내중심에 있는 작은호텔보다 여기처럼 큰 호텔이 좋습니다. 여기는투어버스가호텔앞에서태우고내려줍니다. 다수작은호텔은인근 버스정류장에서타고내려야합니다. 방이마루바닥이라 더 좋고 출입문방향 객실은 전망도훌륭합니다. 직원들은 전부 밝은표정으로친절합니다. 조식은 좀 평범합니다.
2020년 2월에 4박 숙박함

10/10 - 훌륭해요

Hyekyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 방도 넓어요 아침은 식사도 괜찮았어요 가격이 조금 비싼거 빼고 다 괜찮아어요
2019년 7월에 2박 숙박함
답변 제공: Katrin Birna - Front Office Assistant Manager 님, 2019년 7월 27일
Dear Hyekyung, Thank you for the feedback and for staying with us at the Hilton Reykjavik Nordica. We are happy to hear that you enjoyed your stay with us. We sincerely hope you enjoyed your trip to Iceland! Have a great day. Best regards, Katrin Birna Front Office Assistant Manager

10/10 - 훌륭해요

Yijae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
조식 시설 위치 뭐하나 빠지지않아요, 좋았어요

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
가성비? 글쎄요.
아이슬란드의 물가를 고려했을 때 비싼 편은 아니지만, 그래도 가격대비 좋은 호텔은 아니었다고 생각한다.
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great in house restaurants and bar. Easy access to all locations. Superb staff.
2024년 4월에 5박 숙박함
답변 제공: Robert 님, 2024년 4월 17일
Dear Randy,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our in-house restaurants and bar, as well as our convenient location. Our team works hard to ensure that every guest has a great experience, and it's rewarding to know that our efforts have made a positive impact on your stay. We hope to have the pleasure of welcoming you back soon for another enjoyable visit.Warm regards

4/10 - 별로예요

Gloria 님, Red Oak

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I paid almost 500$ for seven breakfast and it was the same thing every day and their selection was horrible the only good thing about the breakfast was the cappuccino
2024년 3월에 7박 숙박함
답변 제공: Robert 님, 2024년 4월 15일
Dear Gloria, Thank you for sharing your feedback with us. We're sorry to hear that your experience with our breakfast offerings did not meet your expectations. Providing a diverse and satisfying breakfast selection is important to us, and we apologize if we fell short in this regard during your stay.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards

10/10 - 훌륭해요

Damodara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked it
2024년 4월에 5박 숙박함
답변 제공: Robert 님, 2024년 4월 9일
Dear Damodara, Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us.We hope to welcome you back soon for another pleasant stay.Best regards

10/10 - 훌륭해요

Santiago

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The personnel were fantastic, particularly a Brazilian lady who was cleaning the rooms.
2024년 3월에 4박 숙박함
답변 제공: Robert 님, 2024년 4월 7일
Dear Santiago, Thank you for your wonderful feedback. We're thrilled to hear that you had a fantastic experience during your stay with us.We will make sure to pass along your kind words to the housekeeper and the rest of our team.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

10/10 - 훌륭해요

Sabra

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Great staff.
2024년 3월에 1박 숙박함
답변 제공: Robert 님, 2024년 3월 27일
Dear James, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that you found our hotel beautiful and our staff great.Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we're thrilled that we succeeded in doing so during your visit.We truly appreciate your kind words and recommendation. It was a pleasure having you as our guest, and we hope to welcome you back for another pleasant stay in the future.Warm regards,Hilton Reykjavík Nordica

10/10 - 훌륭해요

Sandy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very convenient. The rooms were spacious and well appointed. Great amenities. Would highly recommend
2024년 3월에 1박 숙박함
답변 제공: Robert 님, 2024년 3월 21일
Dear Sandy, Thank you for taking the time to leave such a nice review. We're thrilled to hear that you enjoyed your stay with us and that our property met your expectations.It's fantastic to know that you found our rooms spacious, well-appointed, and equipped with great amenities. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we succeeded in doing so during your stay.We truly appreciate your recommendation and your kind words. It means a lot to us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind Regards, Hilton Reykjavík Nordica

8/10 - 좋아요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Ralph Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was brilliant. Very comfortable and spacious room. Cleanliness was great too.
2024년 2월에 2박 숙박함
답변 제공: Robert 님, 2024년 2월 28일
Dear Ralph Edward, Thank you for taking the time to share your feedback with us. We're happy to hear that you enjoyed your experience with us and that our breakfast, room comfort, and cleanliness met your expectations.Your positive feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.If there's anything specific you'd like for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again soon!

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2nd time staying here. Fantastic restaurant.
2024년 2월에 3박 숙박함
답변 제공: Robert 님, 2024년 2월 20일
Dear Stephen, Thank you for choosing to stay with us again and for taking the time to leave such a positive review. We're thrilled to hear that you had a fantastic experience at our hotel's restaurant.Your continued patronage means a lot to us, and we're delighted that we could provide you with another enjoyable stay. We look forward to welcoming you back for many more memorable experiences in the future.If there's anything specific you'd like for your next stay, please feel free to let us know. Thank you for choosing Hilton Nordica, and we can't wait to host you again soon.

8/10 - 좋아요

Celeste Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

8/10 - 좋아요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay overall. Clean and spacious rooms for this area. My room was warm even with the heat completely shut off I kept the window open 24/7. Bar service was unfriendly and horribly expensive. Dining/ coffee shop access almost disappeared in this section of town in the weekend.
2024년 2월에 5박 숙박함
답변 제공: Robert 님, 2024년 2월 18일
Dear Jack, Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear that you found our rooms to be clean and spacious, and we appreciate your positive comments about your overall experience.However, we apologize for the issues you encountered with the temperature in your room and the unfriendly service at our bar. Providing a comfortable and welcoming environment for our guests is our priority, and we regret any inconvenience caused. We will address your concerns with our team. Additionally, we apologize for any inconvenience caused by limited dining and coffee shop options in the area over the weekend. We understand the importance of convenient amenities for our guests, and we will explore ways to improve in this regard.Your feedback is valuable to us as we continuously strive to enhance our guests' experience. We hope to have the opportunity to welcome you back for an improved stay in the future.Thank you for choosing our hotel, and please don't hesitate to reach out if there's anything else we can assist you with.

8/10 - 좋아요

Grahame

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice And quiet
2023년 12월에 6박 숙박함
답변 제공: Robert 님, 2024년 2월 18일
Dear Jessica, Thank you for sharing your feedback with us. We're delighted to hear that you found your stay at our hotel to be nice and quiet.Ensuring a peaceful environment for our guests is one of our top priorities.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we hope to hosting you again soon.

8/10 - 좋아요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and the staff was helpful, the location was the only negative as there wasn’t really much within walking distance in terms of restaurants and shops. I would choose a hotel in city center if I were to return.
2024년 1월에 3박 숙박함
답변 제공: Robert 님, 2024년 2월 4일
Dear Patricia, Thank you for sharing your thoughts on your recent stay with us. We're pleased to hear that you found our property clean, and our staff helpful. Your feedback is important to us, and we appreciate your honesty about the location.We understand the importance of proximity to restaurants and shops, and we regret that our current location did not fully meet your expectations in this regard. Should your travels bring you back to the area, we'd love the opportunity to host you again and ensure a more satisfying stay. Thank you for choosing Hilton Nordica.

10/10 - 훌륭해요

gudrun Lara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Thank you for you respond to our complain
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is a true 4 star hotel, great facilities, food and drinks, and of an amazing front staff. Hanna, Krissa and especially Siggurgier were extremely helpful in making our stay an absolute pleasure. Highly recommended accommodations.
2024년 1월에 3박 숙박함
답변 제공: Robert 님, 2024년 2월 4일
Dear James, Thank you for taking the time to share such a positive review of your stay at our hotel. We are thrilled to learn that you found our facilities, food, and drinks to your satisfaction, and we truly appreciate your kind words about our front desk staff.Hanna, Krisana, and Sigurgier are invaluable members of our team, and it's heartening to hear that their service made your stay a pleasure. We will make sure to pass along your compliments to them.Your recommendation means a lot to us, and we look forward to the opportunity of hosting you again in the future. If there's anything specific you'd like for your next stay, please feel free to let us know.Thank you for choosing Hilton Nordica.

4/10 - 별로예요

Qing Xin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The front desk staff really spoilt the stay for us. Unwelcoming, wrong information and even gave the wrong rooms to us. Eventually my boss had the single bed room and I had the double room. Only found out during breakfast the next morning. Terrible when I specifically asked her if the rooms are different and she replied no they are the same.
2024년 1월에 1박 숙박함
답변 제공: Robert 님, 2024년 2월 4일
Dear Qing Xin, Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced with our front desk staff and the room assignment.Your comments are deeply concerning, and we understand how frustrating it must have been to receive incorrect information and room assignments. We sincerely regret any disruption this may have caused to your stay.Your feedback is crucial in helping us improve our services, and we take your comments seriously.We would like to extend our sincerest apologies for falling short of your expectations. If you consider giving us another opportunity, please contact our front desk team directly, and we will make every effort to ensure your future stay is seamless and enjoyable.Thank you for bringing this matter to our attention, and we appreciate your understanding.

10/10 - 훌륭해요

Burcu

2024년 1월에 4박 숙박함

10/10 - 훌륭해요

TUNA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very convenient for families. It has a nice Nordic Spa for adults. The bar and sitting areas are very cosy. The atmosphere definitely reflects the New Year vibe.. The breakfast was so rich and delicious. They serve happy hour every evening on the executive lounge, free drinks and snacks.. absolutely perfect..
2023년 12월에 1박 숙박함
답변 제공: Robert 님, 2024년 2월 4일
Dear Tuna, Thank you for taking the time to share such a delightful review of your stay at our hotel! We're thrilled to hear that you found our property convenient for families and enjoyed the amenities we have to offer.It's wonderful to know that you appreciated the Spa, the cozy bar and sitting areas, and the New Year vibe that permeates our atmosphere. We're also glad the breakfast lived up to your expectations.We're also pleased that you enjoyed the happy hour in the executive lounge with complimentary drinks and snacks. Providing a perfect experience for our guests is our top priority, and your positive feedback motivates our team to continue delivering exceptional service.We look forward to welcoming you and your family back to our hotel on your future visits. If there's anything specific you'd like for your next stay, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again!

10/10 - 훌륭해요

Xavier

2023년 12월에 3박 숙박함

8/10 - 좋아요

A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Olafur

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Francisco

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

David 님, Louisville

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

6/10 - 괜찮아요

Pradeep K

2023년 12월에 2박 숙박함

8/10 - 좋아요

John-Oskar

2023년 12월에 1박 숙박함

8/10 - 좋아요

Ævar

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

KIHYUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Iris

2023년 12월에 1박 숙박함

8/10 - 좋아요

mario

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
they have good breakfast and big free parking
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Kam Trejo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Alfred

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not bad location, about 20 min walk into downtown Reykjavik. Staff was attentive and helpful, rooms were clean albeit dated design which in opinion i did not mind at all. Happy can make tea/coffee in my room too.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Austin

2023년 10월에 1박 숙박함

4/10 - 별로예요

Lauren

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk staff
Check in was horrible due to the very rude staff at the front desk. They roses their voices, were insulting, just over all hateful and unhelpful. We are in a foreign land and could have used the advice or help and instead we’re met repeatedly with these two individual ladies who went out of their way to be rude.
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Subramanian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great staff. Very helpful. Great service
2023년 10월에 5박 숙박함

2/10 - 너무 별로예요

betty

단체 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
I booked three rooms for myself, and two friends. They put my friends on a different floor from me, although I booked three rooms. They had a shower in a bathtub. My room was half the size of their room, the bathroom needed to be updated. In the shower that they gave me minus the tub was very tiny, where you bumped into the filthy shower curtain that was hanging up. Not very happy with Hilton. Will never stay there again.
2023년 10월에 5박 숙박함

8/10 - 좋아요

HJALMAR

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함

8/10 - 좋아요

Luke

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

6/10 - 괜찮아요

STEFAN

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Merete

2023년 10월에 1박 숙박함

4/10 - 별로예요

Andrew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was out dated and dirty. Requested room service abd never did it