싱글룸 | 저자극성 침구, 객실 내 금고, 각각 다른 스타일의 인테리어, 책상

레이캬비크 라이트 바이 케아호텔 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 551개" "
평점 8 - 좋아요. 1000개 이용 후기 중 344개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 81개" "
평점 4 - 별로예요. 1000개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 9개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

TAEHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: S 님, 2023년 3월 2일
Dear Guest,Thank you for leaving us a review.It was our pleasure hosting you and we hope to welcome you back soon.Kind regards,Sævar

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
답변 제공: S 님, 2023년 3월 2일
Dear Guest,Thank you for leaving us a review.It was our pleasure hosting you and we hope to welcome you back soon.Kind regards,Sævar

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
새로지어서 깔끔한 호텔
레이캬비크 시내와 조금 멀지만, 대부분 관광객들이 렌트카를 이용하기 때문에 크게 문제가 되지는 않습니다. 객실은 매우 깨끗하고 정리가 잘되어있습니다만, 나무바닥에 슬리퍼를 제공하지는 않습니다. 같은 건물에 작은 일식집과 슈퍼마켓이 있어서 요기하기에도 좋습니다. 아이슬란드 물가를 감안했을 때, 이만한 호텔은 없을 것 같습니다.
답변 제공: S 님, 2023년 3월 2일
Dear Guest,Thank you for leaving us a review.It was our pleasure hosting you and we hope to welcome you back soon.Kind regards,Sævar

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 깔끔합니다
객실이 약간 작지만 북유럽 특유의 친환경적인 깔끔한 디자인과 청결한 위생상태가 좋았습니다.
답변 제공: S 님, 2023년 3월 2일
Dear Guest,Thank you for leaving us a review.It was our pleasure hosting you and we hope to welcome you back soon.Kind regards,Sævar

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice property
2024년 4월에 1박 숙박함
답변 제공: Arndís 님, 2024년 4월 8일
Dear Kim, Thank you for sharing your rating and feedback of your recent stay with us. I appreciate your top rating and hope you had a lovely time in Reykjavík. Kind regards, ArndísAssistant hotel manager

10/10 - 훌륭해요

CJ

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was a great little place to end our stay in Iceland. The rooms were clean & cozy, and while the bed was a little too firm for me, it came with 2 pillows which was a bonus! The staff is very friendly and welcoming, and the breakfast buffet was top notch! I’d definitely stay here again!
2024년 3월에 2박 숙박함
답변 제공: Arndís 님, 2024년 4월 2일
Dear CJ, Thank you for taking the time to sharing your feedback of your stay with us. I appreciate your compliments to our team and property and hope you had a lovely time during your holiday in Iceland! Kind regards, ArndísAssistant hotel managerReykjavík Lights by Keahotels

10/10 - 훌륭해요

Luisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there for 9 days with my husband on our honeymoon; it’s a comfortable place to rest between days of adventure and exploring. The breakfast included in the price was great, pastries, sandwich making section, oatmeal, yogurts, coffee, tea, waffles, fruit, etc, also saves you time and money in the mornings. I would definitely recommend this hotel.
2024년 3월에 9박 숙박함
답변 제공: Arndís 님, 2024년 3월 21일
Dear Luisa, I appreciate you taking the time to share your review and rating of your recent stay with us. It was a pleasure hosting you during your travels in Iceland and I sincerely hope you had a lovely holiday. Kind regards, ArndísAssistant hotel manager

2/10 - 너무 별로예요

Yan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We reserved this hotel tri-people room for a family trip. The room is very tiny (maximum 10 sqrt m) and the third bed basically is a folded bed. Also the front desk told us only the first floor has this type of room. The bathroom is also terrible. When showing, the bathroom is flooding. I dont' understand why this type of hotel can charge an average !4000 ISK per person per nighrt. Also there is no toiletry, no paper tissue, and only one chair for a tri-people room. The value definitely is minimum.
답변 제공: Eydís 님, 2024년 3월 20일
Dear Yan, I am sorry to hear that we did not meet your expectations. At the time of your stay with us we only had rooms available on our 1st floor but triple rooms are located on three floors. We really wish you had addressed your issues directly to us during your stay as our team tries their very best to accommodate and fix any issues that come up as quickly as possible. We do provide extra amenities upon request at the reception and could've provided you with extra seating.We do hope to welcome you back in the future to better your experience. Kind regardsEydís EvaHotel Manager

10/10 - 훌륭해요

Paul Eduardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service
2024년 2월에 4박 숙박함
답변 제공: Arndís 님, 2024년 2월 23일
Dear Paul, thank you for sharing your rating of your recent stay with us. It was a pleasure hosting you and I'm delighted to know you enjoyed your stay with us. I hope you had a lovely time in Reykjavík and that we might get the chance to welcome you back one day.Kind regards, ArndísAssistant hotel managerReykjavík Lights by Keahotels

10/10 - 훌륭해요

Hannah

2024년 1월에 4박 숙박함
답변 제공: Arndís 님, 2024년 3월 21일
Dear Hannah, Thank you for sharing your rating of your recent stay with us. It's great to know you had an enjoyable stay with us and I hope we get the opportunity to welcome you back one day. Kind regards, ArndísAssistant hotel manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great hotel, had a fantastic view of all the New Year’s Eve fireworks! Continental breakfast was better than most. Staff was friendly.
2023년 12월에 3박 숙박함
답변 제공: Arndís 님, 2024년 1월 29일
Dear guest, Thank you for taking the time to share your feedback of your recent stay with us. I'm delighted to hear you had such a pleasant experience here and I appreciate your compliments to our team very dearly. Kind regards, Arndís Assistant hotel managerReykjavík Lights by Keahotels

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Arndís 님, 2024년 1월 5일
Dear guest, Thank you for taking the time to share your rating of your recent stay with us. It's a delight to know you enjoyed your visit and I hope you had a lovely time in Iceland. Kind regards, ArndísAssistant hotel managerReykjavík Lights by Keahotels

10/10 - 훌륭해요

Doohyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Arndís 님, 2023년 11월 30일
Dear Doohyun, Thank you kindly for sharing your rating of your recent stay with us. We hope you had a pleasant visit to Iceland and that we might get the chance to welcome you back one day. Kind regards, ArndísAssistant hotel manager

6/10 - 괜찮아요

Ramil 님, Gainesville

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very functional, clean and convenient property. Excellent and helpful staff. Please note that the Location is away from downtown if that is important for a guest.
2023년 11월에 6박 숙박함
답변 제공: Arndís 님, 2023년 11월 24일
Dear Ramil, We appreciate you taking the time to share your feedback of your recent stay with us. It was a pleasure hosting you and your compliments to our team and property mean a lot to us. Kind regards, ArndísAssistant hotel managerReykjavík Lights

8/10 - 좋아요

jessica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In unmittelbarer Nähe Restaurants. Parkplätze kostenfrei direkt vor dem Hotel Zimmer sauber und Betten bequem Abholung Nordlichter Tour direkt vom Hotel möglich
답변 제공: Eydís 님, 2023년 11월 22일
Dear Jessica, Thank you for leaving us this great review. I am happy to see that you enjoyed your stay with us and I hope we will be able to welcome you back for a second visit!Kind regards,Eydís Eva Bergsdóttir Hotel ManagerReykjavik Lights by Keahotels

10/10 - 훌륭해요

Marc

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very nice - plenty of parking in the front and a parking garage in the back with plenty of room inside. Good variety of restaurants around the hotel easily within walking distance. Good breakfast in the morning.
2023년 11월에 1박 숙박함
답변 제공: w 님, 2023년 11월 22일
Dear Marc, Thank you for leaving us this thoughtful review. I am happy to see that you enjoyed your stay with us and I hope we will be able to welcome you back for a second visit!Kind regards,Eydís Eva Bergsdóttir Hotel ManagerReykjavik Lights by Keahotels

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff and super clean
The room was very clean and it great condition. Bedding was super comfortable, too. The staff was friendly and accommodating. I would stay here again!
2023년 11월에 1박 숙박함
답변 제공: Eydís 님, 2023년 11월 22일
Dear Rebecca, Thank you for leaving us this great review. Your compliments are highly appreciated and I am happy to see that you enjoyed your stay with us, I hope we will be able to welcome you back soon!Kind regards,Eydís Eva Bergsdóttir Hotel ManagerReykjavik Lights by Keahotels

10/10 - 훌륭해요

Ramya

2023년 11월에 1박 숙박함
답변 제공: Arndís 님, 2023년 11월 12일
Dear Ramya, Thank you for sharing your rating of your recent stay with us. It was a pleasure hosting you during your travels in Iceland and we hope to get the chance to welcome you back one day.Kind regards, ArndísAssistant hotel manager

10/10 - 훌륭해요

Rod

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent and the facilities were very clean. I would highly recommend staying here.
2023년 9월에 6박 숙박함
답변 제공: Arndís 님, 2023년 11월 2일
Dear Rod, Thank you for sharing your compliments and outstanding rating of your recent stay with us. Your recommendation means a lot to us and we hope to get the chance to welcome you back one day. Kind regards, ArndísAssistant hotel managerReykjavík Lights by Keahotels

8/10 - 좋아요

HELOISA LUCIA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Arndís 님, 2023년 11월 2일
Dear Heloisa, Thank you for sharing your rating of your recent stay with us. We hope you had a pleasant stay and that you enjoyed your visit to Reykjavik! Kind regards, ArndísAssistant hotel managerReykjavík Lights by Keahotels

8/10 - 좋아요

Allan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was a convienient pick-up point for out tour and many others, as we could gather in the lobby and wait for our busses.
2023년 10월에 1박 숙박함
답변 제공: Arndís 님, 2023년 10월 25일
Dear Allan, Thank you for sharing your experience of your recent stay with us. It was a pleasure hosting you during your visit to Reykjavík and that you might visit us again one day. Kind regards, ArndísAssistant hotel managersReykjavík Lights by Keahotels

8/10 - 좋아요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast! Very pleasant and helpful staff. Tour busses pick up at this location. Not in city center but didn’t matter for our 3 night stay as we had 2 all day tours booked. Easy transport connections to/from airport.
2023년 10월에 3박 숙박함
답변 제공: Eydis 님, 2023년 10월 22일
Dear Karen, Thank you for taking the time to leave us this glowing review. I'm happy to hear that you enjoyed your stay with us, it truly was a pleasure to host you and we hope to welcome you back soon!Best wishes,Eydís Eva BergsdóttirHotel ManagerReykjavik Lights by Keahotels

10/10 - 훌륭해요

Shaharin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the standard double room for 2 nights. The reception was extremely helpful and welcoming, and the breakfast buffet was delicious. The bed was very comfortable. We thoroughly enjoyed our stay at this hotel!
2023년 10월에 2박 숙박함
답변 제공: Eydis 님, 2023년 10월 22일
Dear Shaharin, Thank you for taking the time to leave us this glowing review. I'm happy to hear that you enjoyed your stay with us, I will be sure to share your compliments with our team. It truly was a pleasure to host you and we hope to welcome you back soon!Best wishes,Eydís Eva BergsdóttirHotel ManagerReykjavik Lights by Keahotels

4/10 - 별로예요

chnanon

2023년 8월에 1박 숙박함
답변 제공: Eydis 님, 2023년 10월 22일
Dear chnanon, Thank you for leaving us this great review. I'm glad to see you enjoyed your stay with us and we hope to welcome you back in the future. Best wishes, Eydís Eva BergsdóttirHotel ManagerReykjavik Lights by Keahotels

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel with a fantastic breakfast Would definitely stay again!
2023년 10월에 2박 숙박함
답변 제공: Arndís 님, 2023년 10월 17일
Dear Dana, Thank you for your excellent review! We highly appreciate your compliments to our team and and are looking forward to welcoming you back on your next visit to Reykjavík! Kind regards, ArndísAssistant hotel managerReykjavík Lights

10/10 - 훌륭해요

Carole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr freundliches, hilfsbereites Personal.
2023년 10월에 3박 숙박함
답변 제공: Arndís 님, 2023년 10월 16일
Dear Carole, Thank you for your compliments to our team and your top rating of your recent stay with us. We hope you had an enjoyable time during your visit to Reykjavík. Kind regards, Arndís Assistant hotel managerReykjavík Lights by Keahotels

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Arndís 님, 2023년 10월 16일
Dear Valerie, Thank you for sharing your feedback of your recent stay with us. We hope you enjoyed your stay with us and that you had a lovely visit to Iceland. Kind regards, Arndís Assistant hotel managerReykjavík Lights by Keahotels

10/10 - 훌륭해요

moyra lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed that breakfast was included in the price of our room. A great breakfast too!
2023년 9월에 3박 숙박함
답변 제공: Arndis 님, 2023년 10월 8일
Dear Moyra, Thank you for sharing your feedback of your recent stay with us. It was a pleasure hosting you during your visit to Reykjavík and we hope you had a lovely time here. Kind regards, ArndísAssistant hotel manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Arndís 님, 2023년 11월 2일
Dear valued guest, We highly appreciate your top rating of your recent stay with us. It's a pleasure knowing you enjoyed your time at Reykjavík Lights and we hope to get the chance to welcome you back one day. Kind regards, ArndísAssistant hotel managerReykjavík Lights by Keahotels

10/10 - 훌륭해요

Nicola

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will come back if I have a chance.
Hotel is clean, modern look with fine common areas. Good breakfast with correct quality ingredients. Very gentle staff, quick check-in and check out. Rooms are well equipped even if a bit small in size. Wi-Fi working well everywhere in the building and without interruptions. Heating system fine and easily adjustable. Just the extractor fan, always on, in bathroom is a bit noisy, but with door closed is solved. Overall was a Quiet experience. A pizzeria just besides the hotel is highly recommended because of food quality!
2023년 10월에 2박 숙박함
답변 제공: Arndis 님, 2023년 10월 6일
Dear Nicola, Thank you for sharing your recent experience with us. It's a pleasure knowing you had an enjoyable time with us and we appreciate your top rating and kind compliments. Kind regards, ArndísAssistant hotel managerReykjavik Lights hotel

10/10 - 훌륭해요

Andrea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir waren zwei Nächte dort. Gute Möglichkeit vor dem Hotel kostenlos zu parken, Restaurants in der Nähe und ein Supermarkt auch fußläufig zu erreichen. Personal super freundlich, Frühstück super.
2023년 9월에 2박 숙박함
답변 제공: Arndís 님, 2023년 10월 3일
Dear Andrea, We sincerely appreciate your top rating of your recent stay with us. It was a pleasure hosting you during your travels in Iceland and we hope to get the opportunity to welcome you back one day. Kind regards, ArndísAssistant hotel manager

8/10 - 좋아요

surt lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and simple furnishings, comfortable bedding. No kettle provided in the room but can go to the restaurant for hot water. Breakfast was great. Had dinner at hotel too as there isnt any options around unless u drive out for 20min
2023년 9월에 1박 숙박함
답변 제공: Eydís 님, 2023년 10월 2일
Dear Surt Lee, Thank you for leaving us this wonderful feedback of your recent stay with us. It truly was a pleasure hosting you and we hope to welcome you back soon!Kind regards,Eydís Eva BergsdóttirHotel Manager

10/10 - 훌륭해요

Jenna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Eydís 님, 2023년 10월 2일
Dear Jenna, Thank you for leaving us this 10 star feedback! I'm happy to see that you enjoyed your stay with us and we do hope to welcome you back in the future. Best regards,Eydís Eva BergsdóttirHotel ManagerReykjavík Lights by Keahotels

6/10 - 괜찮아요

Vincent

출장 여행
좋아요: 청결 상태
middelmatig hotel
Soms begrijp ik niet dat sommige hotels zulke hoge cijfers krijgen. Of fantastische reviews. Dit hotel is niet slecht. Zeker niet. Maar het is ook zeker niet bijzonder. De kamers zijn echt klein. 2 stoelen staan erin bij een plankje aan de muur dat een buro moet voorstellen. als je de kofferdrager in de kamer hebt staan dan kun je niet meer bewegen. Nu is ijsland niet een land om in je hotelkamer te zitten, maar te klein is echt te klein. De badkamer is eigenlijk een WC met een spoelbakje en een douche erin. Ook klein. Ik zou zeker in deze kamer niet met 2 personen verblijven. Daarnaast heeft de kamer geen ventilatie. Er is een klein raampje dat je op kiepstand kunt zetten. Maar na het douchen is alles volledig dicht getrokken en duurt het lang voordat het opklaart. Verder vond ik de foto's van de lobby/restaurant leuk op internet. In werkelijkheid is het klein en eigenlijk heel ongezellig. Als je er gaat zitten moet je actief om iets te drinken vragen. Dit is een prima hotel als uitvalsbasis voor dagtrip. Parking is prima geregeld. Maar verder is het hotel allesbehalve bijzonder.
2023년 9월에 4박 숙박함
답변 제공: Eydís 님, 2023년 10월 2일
Dear Vincent, Thank you for taking the time to leave us this valuable feedback. I regret to hear that we did not live up to your expectations, we of course offer higher room categories that are more comfortable for longer stays. I hope that your time in Iceland was pleasant and that we may welcome you back in the future to better your experience with us. Kind regards,Eydís Eva BergsdóttirHotel ManagerReykjavik Lights by Keahotels

8/10 - 좋아요

Karri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good choice !
We received a friendly and pleasant reception at the hotel by a woman who also told us that she was from Poland. It made a positive first impression when we arrived. The room was clean, quiet, of a good standard but also quite small. It was difficult to open 2 suitcases at the same time. We stayed at several different hotels during our road trip in Iceland and think KEA had the very best hotel breakfast even though it was cold. A good and varied selection. We particularly enjoyed the dark Icelandic bread, tuna scramble and chocolate muffins. The hotel is a good choice for an overnight stay at a reasonable price.
2023년 9월에 2박 숙박함
답변 제공: Arndís 님, 2023년 9월 27일
Dear Karri, Thank you for sharing your experience of your recent stay with us. Your kind words towards our team mean a lot to us and we are thrilled to read you had such a pleasant stay with us. We hope to get the chance to welcome you back one day.Kind regards, ArndísAssistant hotel manager

10/10 - 훌륭해요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We only had 1 night in this hotel luckily because the room was tiny. It was clean and comfortable though. The provided breakfast was good. There are several restaurants right around the hotel. The location is outside of the downtown area, just a little too far to walk but the free parking in front of the hotel was a plus. The included breakfast was good. We had a very friendly receptionist who told us the northern lights were predicted for that evening and to drive out to the lighthouse to see them because there would be no interference from the city lights. This was our last night in Iceland and I'm happy to say say them at around 12:30am.
2023년 9월에 1박 숙박함
답변 제공: Arndís 님, 2023년 9월 22일
Dear Ellen, Thank you for taking the time to share your feedback of your recent stay with us. It was a pleasure hosting you and we are delighted to know you felt comfortable at our property. We appreciate your compliments to our team and the outstanding rating of your overall stay. Kind regards, ArndísAssistant hotel managerReykjavík Lights by Keahotels

8/10 - 좋아요

Tim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly and helpful staffs
2023년 9월에 2박 숙박함
답변 제공: Arndís 님, 2023년 9월 19일
Dear Tim, Thank you for taking the time to share your review and feedback of your recent stay with us. We sincerely hope you had a lovely time during your visit to Iceland and that we might get the opportunity to welcome you back one day.Kind regards, ArndísAssistant hotel manager

10/10 - 훌륭해요

Jacynthe

2023년 9월에 1박 숙박함
답변 제공: Eydís 님, 2023년 10월 9일
Dear Jacynthe, Thank you kindly for taking the time to leave us this positive feedback. I'm happy to see that you enjoyed your time with us and we hope to welcome you back in the future!Kind regards,Eydís Eva BergsdóttirHotel ManagerReykjavik Lights by Keahotels

8/10 - 좋아요

Rune

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Eydís 님, 2023년 9월 18일
Dear Rune, Thank you kindly for taking the time to leave us this rating. I'm glad to see that you enjoyed your stay with us and we hope to welcome you back soon!Kind regards,Eydís Eva BergsdóttirHotel ManagerReykjavik Lights by Keahotels

10/10 - 훌륭해요

Yan Qing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There is a huge sport area crossing the street. Arenas, park, plants, animals… amazing
2023년 9월에 1박 숙박함
답변 제공: Arndís 님, 2023년 9월 22일
Dear Yan Quing, Tank you for sharing your review of your recent stay with us. It was a pleasure hosting you and we are delighted to know that you had such a pleasant stay at our property. Kind regards, ArndísAssistant hotel manager

8/10 - 좋아요

Tim

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly and very helpful staffs. Recommend for tourists visiting Reykjavik.
2023년 9월에 1박 숙박함
답변 제공: Arndís 님, 2023년 9월 16일
Dear Tim, Thank you for sharing your review of your recent stay with us. We appreciate your compliments and hope you had an enjoyable visit to Reykjavík.Kind regards, ArndísAssistant hotel manager

10/10 - 훌륭해요

Jeffery

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are super friendly and helpful. Hotel is modern minimalist and clean.
2023년 9월에 3박 숙박함
답변 제공: Arndís 님, 2023년 9월 15일
Dear Jeffrey, Thank you for taking the time to share your feedback of your recent stay with us. It was a pleasure hosting you and we appreciate your compliments to our team and property. Kind regards, Arndís Assistant hotel manager Reykjavík Lights

10/10 - 훌륭해요

Jeffery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are super friendly and hotel is clean & modern.
2023년 9월에 1박 숙박함
답변 제공: Arndís 님, 2023년 9월 15일
Dear Jeffrey, We appreciate you sharing your feedback of your recent stay with us. We hope you had a lovely time during your visit and that we might get the chance to welcome you back one day. Kind regards, ArndísAssistant hotel managerReykjavík Lights

10/10 - 훌륭해요

Ting En

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is a bit smaller than expected, but clean and neat.
2023년 8월에 1박 숙박함
답변 제공: Arndís 님, 2023년 9월 12일
Dear Ting En, Thank you for sharing your feedback of your recent stay with us. We hope you had a pleasant stay with us and an enjoyable time during your holiday in Iceland. Kind regards, ArndísAssistant hotel managerReykjavík Lights by Keahotels

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean & desk clerks were amazing. Having mobility scooters that fold, it was very convenient to take the bus at times but taxi’s were there very quickly once requested too. Breakfast was very good. Excellent workers there too. Thanks for a good stay!
2023년 9월에 2박 숙박함
답변 제공: Arndís 님, 2023년 9월 12일
Dear Deborah, We appreciate your outstanding rating and your kind words towards our team and property. It was a pleasure hosting you during your visit to Reykjavík and we hope you enjoyed your visit. Kind regards, Arndís Assistant hotel manager

10/10 - 훌륭해요

Ji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was pleasant.
2023년 9월에 1박 숙박함
답변 제공: Arndís 님, 2023년 9월 12일
Dear Ji, Thank you for sharing your rating of your recent stay with us. It was a pleasure hosting you and we hope you had a pleasant time during your visit to Reykjavík.Kind regards, ArndísAssistant hotel managerReykjavík Lights by Keahotels

10/10 - 훌륭해요

Annora

Best breakfast-included hotel breakfast ever!
2023년 9월에 1박 숙박함
답변 제공: Arndís 님, 2023년 9월 12일
Dear Annora, We appreciate you taking the time to share your top rating and compliments for your recent stay with us. Hopefully you had a lovely time during your visit to Reykjavík.Kind regards, ArndísAssistant hotel managerReykjavík Lights by Keahotels

6/10 - 괜찮아요

Jaswinder Sonia 님, Brampton

가족 여행
좋아요: 숙박 시설 상태 및 시설
we were only in the room for 6 hours, the temperature control was broken ( too much heat) and the shower area is not seperate so water was spread everywhere. ( not sure who approved that design )
답변 제공: Arndís 님, 2023년 9월 12일
Dear Jaswinder Sonia, Thank you for sharing your feedback of your recent stay with us. I'm sorry to read about your grievances regarding the room you stayed in but we sincerely hope you enjoyed your visit to Reykjavík regardsless. Kind regards, Arndís Assistant hotel manager

6/10 - 괜찮아요

Sheena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It isn’t a fancy hotel. The rooms are average. The breakfast was good.
2023년 9월에 1박 숙박함
답변 제공: Arndís 님, 2023년 9월 8일
Dear Sheena, Thank you for sharing your feedback of your recent stay with us. We appreciate your compliment to our breakfast. I would like to mention, that as we are a three star hotel our property and design might be in accordance to our star rating but we put all our efforts in providing a five star service to all our guests. Kind regards, ArndísAssistant hotel manager

10/10 - 훌륭해요

Maureen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff at front desk. Nice breakfast in the morning. Would definitely recommend this hotel!
2023년 9월에 1박 숙박함
답변 제공: Arndís 님, 2023년 9월 5일
Dear Maureen, Thank you for taking the time to share your experience of our recent stay with us. We appreciate your compliments to our team and your recommendation. Kind regards, ArndísAssistant hotel manager