Dear Dzintars,Thank you for taking the time to share your experience at our hotel. We're thrilled to hear that you enjoyed your stay with us and found our location near the city center convenient. We understand the importance of being close to the Old Town while still providing a quieter atmosphere away from party areas.It's wonderful to know that you appreciated the ease of accessing the Old Town through public transport or a leisurely stroll. We're also pleased that our on-site parking was convenient for your travels by car. Providing a safe and hassle-free experience for our guests is a priority for us.We're glad to hear that our staff made you feel welcomed, and we'll be sure to share your kind words with them. It's fantastic to know that you enjoyed the included breakfast with local food options and that your room met your expectations, offering cleanliness and a variety of amenities.We truly value your feedback, and we look forward to welcoming you back for another comfortable stay in the future. If there's anything specific you'd like to share or if you have any preferences for your next visit, feel free to let us know.Safe travels, and we hope to see you again soon!With kind regards,Jekaterina SautaHotel Director

Dear Ruben,Thank you so much for your glowing recommendation! We are delighted to hear that you had a wonderful experience during your stay at our hotel. It's truly rewarding to know that you found our accommodations and services to your satisfaction.Should your travels bring you back to the area, we would be honored to host you again. Safe travels, and until we have the pleasure of hosting you again!Warm regards,Jekaterina SautaHotel Director

Dear Hallvard,Thank you for sharing your feedback. We value your input and apologize for any inconvenience during your stay. We would appreciate more details about your experience to better understand where we fell short of your expectations. Please feel free to reach out to our customer service team with specific details so we can address your concerns and improve our services.We appreciate your choosing Rixwell Gertrude Hotel, and we look forward to the opportunity to make it right for you in the future.Best regards,Jekaterina SautaHotel Director

Dear Anders, Thank you for sharing your feedback with us. We appreciate your positive comments about the rooms and the service-minded staff. However, we understand your concerns about the location being too far from the city center and the old town.Location preferences can vary among guests, and we apologize if the distance did not meet your expectations. Your feedback is valuable to us, and we will take it into consideration as we strive to enhance the overall guest experience.If there's anything specific you'd like to suggest or if there are other aspects of your stay you'd like to discuss, please feel free to let us know. We value your input and hope to have the opportunity to provide an improved experience in the future.Thank you for choosing us for your stay.

Dear Pietro,Thank you for your positive rating! We're thrilled to hear that you enjoyed your stay. We appreciate your feedback and hope to welcome you back soon.Best regards,Jekaterina SautaHotel Director

Dear Guest,Thank you for choosing our hotel and for sharing your feedback. We're pleased to hear that you had a great overall experience.We apologize for any inconvenience you encountered with the wi-fi. We do have portable routers for our guests. This is why in situations like these, we encourage our valued guests to reach out to our front desk promptly, so e are able to provide free router. Our team is always ready to assist and ensure a comfortable stay.Should your travels bring you back our way, we would love the opportunity to host you again and provide an even better experience.Best regards,Jekaterina SautaHotel Director

Dear Guest,We're thrilled to hear that everything was to your satisfaction and that you enjoyed our breakfast. Thank you for your positive feedback, and we look forward to welcoming you back on your next visit!Best regards,Jekaterina SautaHotel Director

Dear Guest,Thank you for your review. We are glad to see that enjoyed your stay with us!We look forward to welcome you again for another memorable stay!With kind regards,Jekaterina SautaHotel Director

Dear Nea,We appreciate your honest feedback about your recent stay at our hotel. We're glad to hear that you found our staff to be very good, and we'll be sure to share your compliments with them.Regarding your concerns, we understand that our older building may not provide the modern atmosphere that some guests prefer. We apologize for the spider in your room and any inconvenience it may have caused. Rest assured, we take this seriously and will address it.We're committed to making improvements and providing a more enjoyable stay for all our guests.We hope you consider staying with us again in the future, and we'll do our best to make your next visit more comfortable and enjoyable. Thank you for your feedback! With kind regards,Jekaterina SautaHotel Director

Dear Jacob,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are pleased to hear that everything in your room was functional, and you enjoyed the breakfast during your stay.While we regret that your room size and view may not have met your expectations, we're glad to know that the hotel served its purpose well. Your comments are valuable to us, and we'll take them into consideration for future improvements.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.With kind regards,Jekaterina SautaHotel Director

Dear Esa,Thank you for your feedback. We appreciate your understanding of our hotel's history and value for the price-quality ratio. Your comments are valuable to us, and we'll continue working to ensure a pleasant and comfortable experience for our guests. We look forward to welcoming you back in the future.With kind regards,Jekaterina Sauta Hotel Director

Dear Marius,Thank you for wonderful rating!We hope to welcome you again in the future!Best regards,Jekaterina Sauta

Dear Ke,Thank you for your great rating of the hotel!We look forward to welcome you as our guest again in the future!With kind regards,Jekaterina Sauta

Dear Emir,Thank you for the review!We will be happy to welcome you again in the future.Best regards,Jekaterina Sauta

Dear Mikko,Than you for the amazing rating!We are glad that you have enjoyed our services!Hope to welcome you again in the future!Best regards,Jekaterina Sauta

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit.We deeply regret the issues with the air conditioner, the shower, and the lack of towels in your room. This is certainly not the level of service we aim to provide, and we understand how frustrating it must have been for you. We will be addressing these maintenance and housekeeping issues immediately to ensure they do not reoccur in the future.Regarding the remote control for the air conditioner, we should have been more proactive in assisting you to resolve the temperature issue promptly. We will ensure our staff is better trained to handle such situations in the future.Your feedback about the courtyard's lighting is noted, and we will work on improving the illumination to ensure our guests can easily navigate to their rooms without any difficulties.On a positive note, we are delighted to hear that you found our location quite good. We appreciate your kind words about this aspect of your stay.Once again, we apologize for the inconvenience you experienced and thank you for bringing these issues to our attention. We value your feedback as it helps us improve our services. We hope you will consider staying with us again in the future, and we will do our best to ensure a much more comfortable and enjoyable experience.If you have any further concerns or would like to discuss your stay in more detail, please feel free to reach out to us directly. Your satisfaction is important to us, and we would like the opportunity to make amends.

Dear Magnus,Thank you for taking the time to rate your recent stay at our hotel. We appreciate all feedback, whether positive or negative, as it helps us identify areas for improvement and ensures we provide the best possible experience for our guests.We are sorry to see that your experience did not meet your expectations. We would greatly appreciate it if you could provide us with more specific details regarding the issues you encountered so that we can address them promptly, to ensure that any shortcomings are rectified.Once again, we apologize for any inconvenience you faced, and we thank you for helping us make our hotel even better.Best regards,Jekaterina SautaHotel Director

Dear Andreas,Thank you for your kind review of our hotel. We are delighted to hear that you found our hotel impeccable and enjoyed the friendly service provided by our staff.We appreciate your feedback regarding the breakfast, and we will certainly take it into consideration as we continuously strive to enhance our offerings. Your satisfaction is our top priority, and we aim to provide a memorable and enjoyable experience for all our guests.Should you choose to stay with us again in the future, we will make every effort to ensure your breakfast experience meets your expectations.Once again, thank you for your valuable feedback, and we look forward to welcoming you back to our hotel.Best regards,Jekaterina SautaHotel Director

Dear Guest,Thank you for your review! We're glad to hear that you had a comfortable stay and enjoyed our breakfast.We appreciate your feedback regarding the location, and we'll continue striving to provide the best experience for our guests.Hope to see you again soon!Best regards,Jekaterina SautaHotel Director

Dear Artturi,Thank you for your good rating! We're thrilled you had a great stay with us.Looking forward to welcoming you back soon.Best regards,Jekaterina SautaHotel Director