패밀리룸 | 미니바, 객실 내 금고, 책상, 노트북 작업 공간

릭스웰 올드 리가 팰리스 호텔 여행 후기

4 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 248개" "
평점 8 - 좋아요. 1004개 이용 후기 중 519개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 172개" "
평점 4 - 별로예요. 1004개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 13개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조식이 맛있고 위치도 좋네요 버스터미널과 명소들이 근처에 있어서 돌아다니기 좋습니다
2019년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 만족합니다.
조금 낡은 느낌 그러나 깔끔하고 편안한 분위기. 다만 6박 머물렀는데 청소 후 새수건 채워주시는 걸 2번 깜빡하시더라고요ㅜㅜ 그러나 위치도 올드리가에 있어 굉장히 편했고 다시 오게된다면 또 묵고싶습니다. 특히 조식보고 이 호텔을 선택했는데 가격을 생각한다면 조식 최고! 제가 묵을때는 할머니 할아버지들이 많아서 밤에 조용하고 좋았습니다.
2019년 5월에 6박 숙박함

6/10 - 괜찮아요

JUNG JOON

방이 사진과 많이 다르며 매우 좁음. 위치도 다소 외딴곳임.
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

Iso

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotelli oli sisältä kaunis ja henkilökunta oli ystävällistä
2024년 4월에 2박 숙박함
답변 제공: Jānis Prikuls 님, 2024년 4월 16일
Dear Iso,Thank you for your kind words! We're delighted to hear that you found our hotel beautiful and our staff friendly. It's our goal to provide a welcoming and pleasant experience for all our guests, and we're thrilled to know that we succeeded during your stay. We hope to have the pleasure of welcoming you back for another memorable experience in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

10/10 - 훌륭해요

Simone

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima posizione, la camera non era molto spaziosa ma dotata di tutto il necessario, ottima colazione e rapporto qualità/prezzo
2024년 2월에 2박 숙박함
답변 제공: Janis Prikuls 님, 2024년 2월 21일
Dear Simone,Thank you for your positive feedback! We're delighted to hear that you enjoyed our excellent location, well-equipped rooms, delicious breakfast, and found good value for your money.It would be a pleasure to host you again in the future. If you have any specific suggestions for improvement, feel free to share them with us.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

10/10 - 훌륭해요

Johann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 3박 숙박함
답변 제공: Janis Prikuls 님, 2024년 2월 5일
Dear Johann,Thank you for rating your experience with us as 5 out of 5! We are thrilled to know that you had a fantastic stay. If you have any specific feedback or if there's anything we can do to make your next visit even more enjoyable, please let us know.We appreciate your positive review and look forward to welcoming you back in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

8/10 - 좋아요

Pertti Antero

2024년 1월에 4박 숙박함
답변 제공: Karina Mihalkina 님, 2024년 1월 29일
Dear Pertti Antero, Thank you for providing the rating. If you have specific feedback or comments related to the 4 out of 5 rating, please share them, and I can help you draft a response or address any concerns.Best Regards, Karina MihalkinaFront office managerRixwell Old Riga Palace Hotel

8/10 - 좋아요

Mats

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Janis Prikuls 님, 2024년 1월 9일
Dear Mats,Thank you for sharing your rating, and we appreciate your feedback. We're pleased to see that your overall experience was positive. However, if there are specific areas where we can improve and earn a perfect 5, please feel free to provide more details. Your insights are valuable, and we're committed to making any necessary enhancements.We hope to have the pleasure of hosting you again in the future and delivering an even better experience.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Janis Prikuls 님, 2024년 1월 9일
Dear Guest,Thank you for sharing your rating, and we appreciate your feedback. We're pleased to see that your overall experience was positive. However, if there are specific areas where we can improve and earn a perfect 10, please feel free to provide more details. Your insights are valuable, and we're committed to making any necessary enhancements.We hope to have the pleasure of hosting you again in the future and delivering an even better experience.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

6/10 - 괜찮아요

Marie

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Janis Prikuls 님, 2024년 1월 9일
Dear Marie,Thank you for sharing your rating, and we appreciate your feedback. We're pleased to see that your overall experience was positive. However, if there are specific areas where we can improve and earn a perfect 10, please feel free to provide more details. Your insights are valuable, and we're committed to making any necessary enhancements.We hope to have the pleasure of hosting you again in the future and delivering an even better experience.Best regards,Jānis Prikuls

10/10 - 훌륭해요

Marina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Janis Prikuls 님, 2024년 1월 9일
Dear Marina,Thank you for your excellent rating! We are delighted to hear that you had a perfect experience during your stay. Your satisfaction is our top priority, and we are pleased to know that we met your expectations.If you have any specific feedback or comments about your stay that you would like to share, please feel free to let us know. We always appreciate hearing from our guests.Once again, thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

8/10 - 좋아요

Oscar

2023년 12월에 3박 숙박함
답변 제공: Karina Mihalkina 님, 2024년 1월 23일
Dear Oscar, Thank you for taking the time to leave a rating. We appreciate your feedback and are delighted to see that you had a positive experience during your recent stay. If there are any specific aspects you would like to highlight or any suggestions for improvement, please feel free to share. We look forward to the opportunity to host you again in the future.Best regards,Karina Mihalkina Front office managerRixwell Old Riga Palace Hotel

6/10 - 괜찮아요

Annaleta

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Everything excellent except the room stank of fresh cigarette smoke the entire time, I stayed 4 nights and it was as if someone was smoking in the room while I was out. Nearby hostels had young people constantly who screamed into the nights. Tub had a leak somewhere at the bottom and flooded the floor constantly. Breakfast buffet was excellent. Overall atmosphere is okay. Location is good.
답변 제공: Janis Prikuls 님, 2024년 2월 12일
Dear AnnaletaThank you for taking the time to share your experience with us. We're delighted to hear that you found our breakfast buffet excellent and appreciated the overall atmosphere and location. However, we sincerely apologize for the inconveniences you faced during your stay, such as the smell of cigarette smoke, noise disturbances, and the issue with the tub.Please rest assured that we take your feedback seriously, and we will investigate these matters to ensure they are addressed promptly. We appreciate your understanding and hope to have the opportunity to welcome you back, providing an improved experience.If you have any further details or suggestions, please feel free to share them with us.Warm regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

6/10 - 괜찮아요

Janne

2023년 12월에 2박 숙박함
답변 제공: Janis Prikuls 님, 2023년 12월 24일
Dear JanneThank you for taking the time to share your feedback. We're pleased to hear that you had a good stay. If there are any specific aspects you particularly enjoyed or if you have any suggestions for improvement, please feel free to let us know.We appreciate your patronage and hope to welcome you back for another positive experience in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

8/10 - 좋아요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Julehygge i Riga
Vi havde et fantastisk ophold i Riga. Hotellet ligger perfekt i Old Riga, og levede op til beskrivelserne. Det var flot vejr, men meget koldt - så vi kunne ikke være udendørs hele tiden. Da vi havde valgt et lille værelse, havde det været rart med et hyggeligt opholdsrum. Personalet var venlige og hygiejnen var helt i orden.
2023년 12월에 4박 숙박함
답변 제공: Karina Mihalkina 님, 2023년 12월 22일
Dear Kim,Thank you for sharing your positive experience with us. We're thrilled to hear that you had a great stay in Riga and that our hotel's location in Old Riga met your expectations.We appreciate your feedback about the room size and will take it into consideration as we strive to enhance our guests' comfort. It's wonderful to know that you found the staff friendly and that the hygiene standards were satisfactory.If there's anything specific you particularly enjoyed or if there are any suggestions you have for improvement, feel free to let us know. We value your patronage and hope to welcome you back for another enjoyable stay.Best regards,Karina MihalkinaRixwell Old Riga Palace Hotel

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wasn't as close to things as Expedia said, but still pretty close. The staff was nice. You can here theough the walls on the new part and it sounded like a ghost. Lol. I would stay here again. Breakfast was okay.
2023년 12월에 2박 숙박함
답변 제공: Karina Mihalkina 님, 2023년 12월 14일
Dear Julie,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our staff to be nice and that the location, while not as close as expected, was still convenient. We appreciate your understanding regarding any noise issues and are glad to know you had a good sense of humor about it.Your feedback about the breakfast is valuable, and we will use it to continue improving our offerings.We look forward to the opportunity to welcome you back on a future visit. Best Regards Karina Mihalkina Front office managerRixwell Old Riga Palace Hotel

8/10 - 좋아요

Rikke

단체 여행
좋아요: 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Karina Mihalkina 님, 2023년 12월 13일
Dear Rikke,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace

8/10 - 좋아요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Karina Mihalkina 님, 2023년 12월 13일
Dear Laura,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace Hotel

8/10 - 좋아요

Kari

2023년 12월에 3박 숙박함
답변 제공: Karina Mihalkina 님, 2023년 12월 13일
Dear Kari,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace Hotel

6/10 - 괜찮아요

Marit Beate

연인과의 여행
좋아요: 청결 상태
2023년 12월에 4박 숙박함
답변 제공: Karina Mihalkina 님, 2023년 12월 13일
Dear Marit Beate,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace Hotel

6/10 - 괜찮아요

Jouni

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hieno rakennus, sisustus yksinkertainen ja kulahtanut. Huonot sängyt, tosi kovat. Hyvä ja sopiva aamupala.
2023년 12월에 4박 숙박함
답변 제공: Karina Mihalkina 님, 2023년 12월 8일
Dear Jouni,Thank you for taking the time to share your thoughts on your recent stay with us. We're glad you appreciated our nice building and the simple, understated interior. However, we're sorry to hear that the beds did not meet your expectations. Your comfort is important to us, and we will certainly look into ways to improve this aspect of our accommodations.On a positive note, we're pleased that you enjoyed the good and suitable breakfast. If there are specific details about the beds or any other areas where we can enhance your experience, please feel free to share, as your feedback is invaluable.We appreciate your visit and hope to have the opportunity to welcome you back for an improved stay in the future.Best regards,Karina Mihalkina Front office managerRixwell Old Riga Palace

8/10 - 좋아요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Karina Mihalkina 님, 2023년 12월 8일
Dear Mark , Thank you! If you have any more feedback or if there's anything else we can assist you with, please let us know. We appreciate your support and look forward to the opportunity to host you again.Karina Mihalkina Front office ManagerRixwell Old Riga Palace Hotel

10/10 - 훌륭해요

Arianna

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
warm and quiet rooms. Friendly Staff and delicious breakfast.
2023년 11월에 2박 숙박함
답변 제공: Agnese Deicmane Quality specialist 님, 2023년 11월 29일
Dear Arianna , It's wonderful to hear that you had a positive experience during your stay! Warm and quiet rooms, a friendly staff, and a delicious breakfast all contribute to a comfortable and enjoyable stay. If there's anything specific you loved about your experience or if there's anything else you'd like assistance with, feel free to let us know.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hôtel propre, personnels très agréable chambre un peu petite mais confortable. Principal défaut la hauteur sous plafond.. impossible de se tenir debout dans la douche ou de passer sous une poutre si plus grand que 1m85
2023년 11월에 3박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 11월 21일
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Rixwell Old Riga Palace Hotel. We're pleased to hear that you found our hotel clean with a very pleasant staff, and that overall, your room was comfortable.We apologize for any inconvenience you experienced with the room size and the height of the ceiling. Your feedback is important, and we appreciate your bringing this to our attention. We will certainly review the room layout to see if there are any adjustments we can make to improve the overall comfort for our taller guests.We're grateful for your understanding, and thank you for choosing our hotel. If there's anything else you'd like to share or if there are specific improvements you suggest, please feel free to let us know. We are committed to providing the best possible experience for our guests, and your input helps us achieve that goal.We hope to have the opportunity to welcome you back in the future and offer an even more enjoyable stay.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

6/10 - 괜찮아요

sami

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 11월 14일
Dear Sami Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

10/10 - 훌륭해요

Janne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Agnese Deicmane Quality specialist 님, 2023년 11월 10일
Dear Janne, That's wonderful to hear! We're delighted to know that the guest was satisfied with our hotel and services. Guest satisfaction is our top priority, and it's always rewarding to receive positive feedback. If there are any specific aspects of the hotel or service that stood out to the guest, or if there's anything we can do to make their next stay even more enjoyable, please feel free to share.We look forward to the opportunity to welcome them back in the future.

10/10 - 훌륭해요

Katja

2023년 10월에 1박 숙박함
답변 제공: Agnese Deicmane Quality specialist 님, 2023년 11월 3일
Dear Katja, Thank you for your kind and positive feedback regarding your recent stay at our hotel. We are delighted to hear that you were satisfied with your overall experience and the level of service we provided during your visit.At Rixwell Old Riga Palace Hotel, we take great pride in ensuring our guests' comfort and satisfaction, and it is always gratifying to receive such positive comments. We have shared your compliments with our entire team, and your feedback serves as a source of motivation for us to continue delivering exceptional service.

6/10 - 괜찮아요

Anne Merja Helena

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 30일
Dear Anne Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

8/10 - 좋아요

Taru

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 30일
Dear Taru Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

6/10 - 괜찮아요

Kieon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall I like raw hotel a lot , it’s nice and in a convenient location. The big disappointment was the Wi-Fi not working in the new part of the building , no one fixed this or seemed to care that much even though the room stated Wi-Fi included. It was a shame there was no bacon over the 3 days for breakfast.
2023년 10월에 3박 숙박함
답변 제공: Sintija Gruzdule 님, 2023년 10월 27일
Dear, Kieon RatcliffThank you for choosing Rixwell Old Riga Palace Hotel as your place to stay in Riga.We are glad to know that overall your stay was enjoyable. We will definitely use your feedback to improve the service.Will be looking forward to welcome you again!Sincerely,Sintija GruzduleReception team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 22일
Dear GuestThank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

8/10 - 좋아요

Samuli

2023년 10월에 1박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 19일
Dear Samuli,It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel!We were honored to welcome you and we look forward to your next visit!With kindest regards,Front Office Manager,Jānis Prikuls

10/10 - 훌륭해요

Tomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower very small, for 100 kg man and 1.90 tall not much place, Bed in picture after booking and in room looks tottaly diferent, room is quite small, but i like reception and service. Stayed 1 night. Thanks
2023년 10월에 1박 숙박함
답변 제공: Jana Novikova 님, 2023년 10월 18일
Dear TomasThank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed Hotel location and room design.Our shower vary in size, so you can always contact us next time before booking to find the most convenient option.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards, Reception TeamJana Novikova

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 16일
Dear Marco,It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel!We were honored to welcome you and we look forward to your next visit!With kindest regards,Front Office Manager,Jānis Prikuls

6/10 - 괜찮아요

Lene

좋아요: 청결 상태, 직원 및 서비스
Harde senger,ikke dusj men badekar med skråtak,fikk et annet rom enn forventet
2023년 10월에 3박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 15일
Dear Lene Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

8/10 - 좋아요

Tanja

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 15일
Dear Tanja,Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

4/10 - 별로예요

Anzelika

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 15일
Dear Anzelika!We thank you that you have chosen Rixwell Old Riga Palace Hotel and for your review! We are constantly working to improve our services and hotel conditions. Please, accept our sincerest apologies due to all inconveniences during your stay. All responsible persons were informed about your situation and we will be more carefull to avoid this situation in future. We hope that you will give us another chance to accommodate you in our hotel!Best Regards,Front Office ManagerJānis Prikuls

6/10 - 괜찮아요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 15일
Dear Martin,Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

10/10 - 훌륭해요

Dace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loti skaista istaba . Centrāli. No rīta jaukas un garšīgas brokastis . Liela izvēlne .
2023년 10월에 1박 숙박함

8/10 - 좋아요

Tatiana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s not my first time staying there. The staff was amazing - Janis and Sintija - outstanding customer service skills. These two makes you feel like you are their’s closest favorite family member
답변 제공: Jānis Prikuls 님, 2023년 10월 10일
Dear Tatiana,It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel! :)We were honored to welcome you and we look forward to your next visit!With kindest regards,Front Office Manager,Jānis Prikuls

8/10 - 좋아요

Mats

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Frukosten fungerar men har en bel övrigt att önska. Litet utbud, blaskig youghurt, ångade korvar istället för stekta. Hela tiden saknades något, man fick be om skålar, koppar, ägg mm. I övrigt bra med mysiga rum. Mats
2023년 9월에 4박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 5일
Dear Mats,It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel!We were honored to welcome you and we look forward to your next visit!With kindest regards,Front Office Manager,Jānis Prikuls

6/10 - 괜찮아요

Fred

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Bra hotell-opplevelse
Hotellet ligger fint til i utkanten av Gamlebyen. Romslig rom og rent, men savnet daglig renhold og en lenestol eller sofa å sitte i. Pluss med minibar med innhold.
2023년 9월에 3박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 5일
Dear Fred,Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Det reklameres med 4 stjernes hotell, men det er langt fra sannheten. Hotellet er slitent og med interiør fra det glade 70 tall. Bestilte tremannsrom. Sengene var grusomme å sove i og veldig trangt. Dersom det skulle begynt å brenne måtte du klatret over sengene for å komme ut. Trakk voldsomt fra vinduene, og air condition virket ikke. Frokosten trakk desverre ned. Varm juice og vann og enkelte av matvarene var tørre etter å ha ligget for lenge. Ansatte som gikk å spiste i frokostavdelingen mens de jobbet. Hoteller var rent og en veldig hyggelig dame i resepsjonen når vi sjekket ut. Desverre trekker de andre momentene kraftig ned..
2023년 9월에 3박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 5일
Dear Guest!We thank you that you have chosen Rixwell Old Riga Palace Hotel and for your review! We are constantly working to improve our services and hotel conditions. Please, accept our sincerest apologies due to all inconveniences during your stay. All responsible persons were informed about your situation and we will be more carefull to avoid this situation in future. We hope that you will give us another chance to accommodate you in our hotel!Kind regards from Riga,Rixwell Old Riga Palace Hotel Front Office ManagerJānis Prikuls

10/10 - 훌륭해요

Jørgen

2023년 9월에 3박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 5일
Dear Jorgen,It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel!We were honored to welcome you and we look forward to your next visit!With kindest regards,Front Office Manager,Jānis Prikuls

6/10 - 괜찮아요

Minna

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok
Muuten ihan Ok hotelli kivalla sijainnilla, mutta huoneessamme haisi erittäin vahvasti…
2023년 9월에 3박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 10월 3일
Rakas Minna,Kiitos, että valitsit Rixwell Old Riga Palace -hotellin ja että annoit meille palautetta viimeaikaisesta oleskelustasi.Olemme erittäin iloisia, että vierailusi oli kaiken kaikkiaan.Meille on erittäin tärkeää tietää vieraiden mielipiteet, mikä voi auttaa parantamaan palveluitamme.Toivotamme sinut jälleen kerran tervetulleeksi hotelliimme!Parhain terveisin,Front Office ManagerJānis Prikuls

2/10 - 너무 별로예요

Jitendrabhai

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property wasn’t 4 Star property..!! Table in room was broken, Cop bored ripped and damaged everywhere.! Breakfast was not to bad but the butter, marmalade, jam was put on each single jar bad hygiene..!! Only 2 small sugars put near coffee matching again every one once was touching with their dirty had as keep coming to pick one after other as they was still eating their breakfast disgusting.. !!! I reported to the receptionist and tell them I won’t have breakfast tomorrow but they sims doesn’t bother to them..!! Over all the locations was brilliant very handy to public transport and old town..
2023년 9월에 2박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 9월 28일
Dear Patel!We thank you that you have chosen Rixwell Old Riga Palace Hotel and for your review! We are constantly working to improve our services and hotel conditions. Please, accept our sincerest apologies due to all inconveniences during your stay. All responsible persons were informed about your situation and we will be more carefull to avoid this situation in future. We hope that you will give us another chance to accommodate you in our hotel!Best Regards,Front Office ManagerJānis Prikuls

8/10 - 좋아요

Rojin

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 4박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 9월 25일
Dear Rojin,Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed stay at our hotel!It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

6/10 - 괜찮아요

Margareta

Aamiainen oli hyvä ja monipuolinen. Rakennus itsessään vanha ja hieno. Huoneet keskivertoa, roskia lattioilla.
2023년 9월에 2박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 9월 25일
Dear Margareta!Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed breakfast and our hotel was overall enjoyable!It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

8/10 - 좋아요

Torben Brandi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint rent hotel nær centrum
2023년 9월에 4박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 9월 25일
Dear Torben!Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, and our hotel overall!It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was to look at the history and culture of the city of Riga. The history was preserved in the architecture of a lot of the building with the Perpendicular Art Nouveau style of buildings. The culture could found in the various museums around the city.
2023년 9월에 5박 숙박함
답변 제공: Jānis Prikuls 님, 2023년 9월 25일
Dear Michael!It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel and also enjoyed Riga building architecture this is our golden heritage!We were honored to welcome you and we look forward to your next visit! :)With kindest regards,Front Office Manager,Jānis Prikuls