미니바, 객실 내 금고, 책상, 암막 커튼

웰턴 리가 호텔 & 스파 여행 후기

4.5 out of 5
웰턴 리가 호텔 & 스파
Valnu street 49, Riga

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 416개" "
평점 8 - 좋아요. 1003개 이용 후기 중 433개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 102개" "
평점 4 - 별로예요. 1003개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 17개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jee-hee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel.
가성비 좋았어요!
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Gimoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
웰튼스파
구시가지 내에 위치해서 관광 용이.가성비 좋음.식당도 만족
2019년 10월에 2박 숙박함
답변 제공: Assistant Hotel Director, Diana Januškeviča 님, 2019년 11월 29일
Dear Gimoon, Thank you for choosing Wellton Riga Hotel & Spa and for taking the time to place your review of the hotel. Every guest comfort is our main priority and we are constantly working to improve our services and hotel conditions and in this matter your opinion is very valuable for us! We hope to have the opportunity of welcoming you back soon to our Wellton Hotels.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Assistant Hotel Director, Diana Januškeviča 님, 2019년 7월 24일
Dear Guests! Thank you very much for posting your great review of your stay in Wellton Riga Hotel & Spa Hotel. We are glad to know that you had a good stay in our Hotel. Our main priority is our guest's satisfaction. We hope to have the pleasure of welcoming you back soon in our Wellton Hotels.

8/10 - 좋아요

SOHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 아주 좋음 왠만한곳 다 도보거리임 우리나라 온천호텔같은 인테리어임 ㅋㅋ리가에서 한국의 정서를 느낌 화장실에 욕조있음 우리집 화장실인줄 암튼 깨끗하고 좋았음
2019년 6월에 1박 숙박함
답변 제공: Assistant Hotel Director, Diana Januškeviča 님, 2019년 6월 26일
Dear Sohee, Thank you for choosing Wellton Riga Hotel & Spa and taking the time to evaluate our property. It is highly appreciated. We are constantly working to improve our services and hotel conditions and in this matter your opinion is very valuable for us! We look forward to another opportunity to host you at our Wellton Hotels!

8/10 - 좋아요

Simas 님, York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Situated in the heart of Old Town within walkable distance from main tourist attractions. Hotel offers SPA treatments, two different nice saunas, and bubbly baths. No pool. Generous and delicious breakfast buffet. 5-10 minutes walk away from the main rail station allows an easy day trip to explore other interesting places in Latvia like Jurmala or Sigulda.
2024년 3월에 2박 숙박함
답변 제공: Polina Darmoroz, Reception Team 님, 2024년 3월 31일
Dear Simas, Thank you for your detailed review! We're delighted to hear that you enjoyed our central location in the Old Town, making it convenient to explore the main tourist attractions. It's wonderful to know that you appreciated our SPA treatments, saunas, and bubbly baths. We're glad you found our breakfast buffet generous and delicious.Additionally, we're thrilled that our proximity to the main rail station allowed you to easily embark on day trips to explore other fascinating places in Latvia such as Jurmala or Sigulda. Your feedback is invaluable to us, and we hope to welcome you back for another memorable stay. If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Polina Darmoroz Reception Team Wellton Riga Hotel & SPA

8/10 - 좋아요

Henk Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Polina Darmoroz, Reception Team 님, 2024년 3월 20일
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you had an overall positive experience during your visit.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Polina Darmoroz Reception Team Wellton Riga Hotel & SPA

10/10 - 훌륭해요

Lars-Erik

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
God plass på familierommet
2024년 2월에 4박 숙박함
답변 제공: Megija Blūmane Reception team 님, 2024년 3월 4일
Dear guest,Thank you for your feedback. We are delighted to hear that you found our family room spacious and comfortable. Providing ample space for our guests to relax and unwind is important to us, and we are glad that we could meet your expectations in this regard.If there is anything else we can do to make your stay even more enjoyable, please do not hesitate to let us know. We appreciate your choosing our hotel and hope to have the pleasure of welcoming you back again soon.Best regards,

10/10 - 훌륭해요

Mehran

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks for good service.
2024년 3월에 2박 숙박함
답변 제공: Megija Blūmane Reception team 님, 2024년 3월 4일
Dear guest,Thank you very much for your perfect rating and kind words! We are delighted to hear that you experienced good service during your stay with us. Providing a positive and memorable experience for our guests is our top priority.We appreciate your feedback and look forward to welcoming you back for another excellent stay in the future. If there is anything specific you loved about your visit or anything we can do to make your next stay even better, please let us know.Best regards,

10/10 - 훌륭해요

Jouni

2024년 2월에 2박 숙박함
답변 제공: Megija Blūmane Reception team 님, 2024년 2월 9일
Dear Guest,Thank you so much for your perfect rating! We are thrilled to hear that you had such an exceptional experience during your stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations.We can not wait to welcome you back for another fantastic stay. If there is anything specific you loved about your experience or anything we can do to make your next visit even better, please do not hesitate to let us know.Best regards,

8/10 - 좋아요

Kika

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Megija Blūmane Reception team Wellton Riga Hotel & 님, 2024년 1월 30일
Dear Guest,Thank you for your feedback and for choosing to stay with us. We are glad to hear that overall, you had a positive experience. We appreciate your rating and your decision to share your thoughts with us.If there are any areas where you believe we can improve to make your next stay even better, please do not hesitate to let us know. Your input is valuable to us as we continuously strive to enhance our services.We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,

10/10 - 훌륭해요

Renate Hansen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2024년 1월 19일
Dear valued guest,Thank you for your brief but positive feedback! If there's anything specific you'd like to share or if you have any preferences for your next stay, please feel free to let us know.We look forward to welcoming you back and providing you with another enjoyable experience in the heart of Riga.Best Regards,Jekaterina SmirnovaReception TeamWellton Riga Hotel & Spa

8/10 - 좋아요

Julija

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2024년 1월 16일
Dear Julia!Thank you for your brief but positive feedback! We look forward to welcoming you back and providing you with another enjoyable experience in the heart of Riga.Best Regards,Jekaterina SmirnovaReception TeamWellton Riga Hotel & Spa

10/10 - 훌륭해요

Kristine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Megija Blūmane, Reception team, 님, 2024년 1월 14일
Dear Kristine,Thank you for your outstanding rating of 10 out of 10! We're thrilled that you had a fantastic experience with us. Your feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay.Best Regards,

8/10 - 좋아요

Arttu

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Polina Darmoroz, Reception Team 님, 2024년 1월 10일
Dear Artuu! Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!

10/10 - 훌륭해요

Jelena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Polina Darmoroz, Reception Team 님, 2024년 1월 10일
Dear Jelena!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!

6/10 - 괜찮아요

Jaana

별로예요: 청결 상태, 객실의 편안함
Rauhaton hotelli
Hotelli muuttui viime hetkellä wellton rigasta tähän centrumiin. Huone alimmassa kerroksessa ja näkymä toisten huoneiden ikkunoihin..seinät paperinohuet ja eka yö meni naapurihuoneen bileitä kuunnellessa yhteen saakka yöllä..
2023년 12월에 3박 숙박함
답변 제공: Polina Darmoroz, Reception Team 님, 2024년 1월 10일
Dear Jaana,Thank you for choosing Wellton Riga Hotel & SPA!We sincerely apologize for the inconvenience you experienced during your stay. It is regrettable that the last-minute relocation resulted in a room on the lowest floor with a less than desirable view and noise disturbance from a neighboring party.Your feedback is crucial to us, and we take it seriously. We understand the impact this had on your experience, and we apologize for falling short of your expectations. We will investigate this matter further to ensure improvements in our room allocation and noise control processes.If there is anything specific you would like us to address or if you have additional feedback, please feel free to share. We value your input, and we hope to have the opportunity to make amends and provide you with a more enjoyable stay in the future.

2/10 - 너무 별로예요

Jacob

2023년 12월에 4박 숙박함
답변 제공: Megija Blūmane Reception team Wellton Riga Hotel & 님, 2024년 1월 12일
Dear Jacob,Thank you for providing your feedback, and we sincerely apologize that your experience fell short of your expectations. We take your concerns seriously, and we would appreciate the opportunity to learn more about the specific issues you encountered during your stay.We genuinely appreciate your feedback as it helps us to continually improve our services. We hope to have the chance to welcome you back and provide you with the exceptional experience you deserve.Best regards,

4/10 - 별로예요

Marco

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
POSTO TERRIBILE...ALTAMENTE SCONSIGLIATO...UNO DEI POCHI ALBERGHI DOVE DEVI STARE CON IL CAPPOTTO NELLA SALA DEL THE PERCHE I RISCALDAMENTI FUNZIONANO POCO.COLAZIONE NON DA 4 STELLE.MANCA IL SALMONE L'OMELETTE FATTA AL MOMENTO,LE UOVA STRAPAZZATE SOLO SU RICHIESTA,CAMERE PICCOLE DOVE IL FRIGO BAR NON FUNZIONA,(NON FREDDA)E DOVE POTREBBERO ADDEBITARTI DEI COSTI ANCHE SE TU NON PRENDI NULLA,PERCHE NESSUNO CONTROLLA PRIMA O DOPO. L'UNICA NOTA POSITIVA LA SPA,PICCOLA MA BEN CURATA MA CON TROPPI INGRESSI E QUINDI CAOS...IL.VAR DELL'ALBERGO HA UNA GESTIONE PRIVATA CHE NON E AL SERVIZIO DEGLI OSPITI MA OSSERVA I SUOI ORARI E SPESSO E CHIUSO...INSOMMA EVITATE QUESTO ALBERGO
2023년 12월에 2박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2024년 1월 5일
Caro Marco,Siamo sinceramente dispiaciuti di apprendere che la sua esperienza presso il nostro albergo non sia stata all'altezza delle aspettative. Le sue osservazioni sono molto importanti per noi e vogliamo esprimere le nostre scuse per qualsiasi disagio abbia potuto incontrare.Riguardo alle questioni sollevate, ci dispiace che abbia sperimentato problemi con il riscaldamento, la colazione e il funzionamento del frigo bar. Prendiamo molto seriamente queste preoccupazioni e lavoreremo per risolverle al più presto.In merito alla gestione della SPA e del bar, prenderemo in considerazione il suo feedback per migliorare il servizio offerto. La sua segnalazione ci aiuta a individuare aree in cui possiamo fare progressi e garantire un'esperienza più positiva per i nostri ospiti.Apprezziamo sinceramente il tempo che ha dedicato a condividere la sua esperienza e ci dispiace profondamente che non abbia avuto un soggiorno soddisfacente. Se desidera discutere ulteriormente dei dettagli della sua esperienza o se possiamo fare qualcosa per riconquistare la sua fiducia, siamo qui per ascoltarla.

8/10 - 좋아요

Harald

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
immer wieder gut
답변 제공: Jana Kanajeva, Reception Team 님, 2024년 2월 11일
Dear Guest,Thank you for choosing our Wellton Riga Hotel & SPA!Thank you! We strive to maintain consistent quality and service. Your satisfaction is our priority!With kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Megija Blūmane Reception team 님, 2024년 1월 31일
Dear Guest,Thank you for your perfect rating! We're thrilled you had a flawless stay. We can't wait to welcome you back for another exceptional experience.Best regards,

6/10 - 괜찮아요

Niels

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 31일
Dear Niels!Thank you for your feedback! If there are any specific aspects of your stay that stood out or any suggestions for improvement, we're always open to hearing more. Your support is valued, and we hope to welcome you back for another good experience.

6/10 - 괜찮아요

thor Erling

별로예요: 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 31일
Dear Thor Erling!Thank you for your feedback! If there are any specific aspects of your stay that stood out or any suggestions for improvement, we're always open to hearing more. Your support is valued, and we hope to welcome you back for another good experience.

8/10 - 좋아요

Eric

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
Steam room and sauna is cool for adults but this is not really a hotel for kids
2023년 12월에 5박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 31일
Dear Eric!Thank you for your feedback, and we appreciate your observation regarding the amenities for children. We understand the importance of catering to all our guests' needs, including families with children.We will certainly take your input into consideration as we continually strive to improve our offerings and make adjustments to better accommodate families. If there are specific suggestions you have in mind or if there's anything we can do to enhance the experience for families, we would welcome your insights.

10/10 - 훌륭해요

Marco 님, Soragna

2023년 12월에 1박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 31일
Dear Marco!Thank you for sharing your positive experiences with us!

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 31일
Dear Roger!Thank you for sharing your positive experiences with us!

10/10 - 훌륭해요

allan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 31일
Dear Allan!Thank you for sharing your positive experiences with us!

6/10 - 괜찮아요

Sinikka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was disappointed in spa. There was no swimmingpool.
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 31일
Dear Sinikka!Thank you for providing your feedback, and we sincerely apologize for any disappointment you experienced regarding the size of swimming pool in our spa.We understand the importance of a diverse and well-equipped spa facility, and we regret that this aspect did not meet your expectations. We appreciate your input, and your comments will be considered as we continually evaluate and enhance our amenities.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 24일
Dear Anonymous!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!

8/10 - 좋아요

Veeti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 24일
Dear Veeti!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!

10/10 - 훌륭해요

Johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 24일
Dear Johan!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!

8/10 - 좋아요

Caroline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 24일
Dear Caroline!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!

10/10 - 훌륭해요

Katriina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loistava sijainti, todella siisti, maittava aamiainen, hieno palvelu, kiva pikku spa. Vahva suositus.
2023년 12월에 1박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Katriina!Thank you so much for your glowing review! We're delighted to hear that you enjoyed our great location, cleanliness, delicious breakfast, excellent service, and the charming little spa. Your kind words mean a lot to us, and we truly appreciate your strong recommendation.It was our pleasure to have you as our guest, and we look forward to welcoming you back for another exceptional stay. If there's anything specific you loved or if you have any preferences for your next visit, please feel free to let us know.Warm Regards

10/10 - 훌륭해요

Anne-Sofie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good breakfast, also glutenfree! 😊
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Anne-Sofie!Thank you for your positive feedback! We're thrilled to hear that you enjoyed our breakfast, especially the gluten-free options. Providing a diverse and accommodating breakfast experience is important to us, and we're delighted to know that we met your expectations.Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service during your stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm Regards,

10/10 - 훌륭해요

Papp

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Papp!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!Warm Regards,

2/10 - 너무 별로예요

Nargisa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not so great stay
Room wasn’t clean and bathroom too There were no toilet papers and we stayed at room and wanted to order food The app is not working or restoring was closed Too loud drinking neighbours all night We haven’t got good nights sleeps So sorry but wasn’t great stay And we went back to room there was a cleaning lady in our room But we not asked to change towels or clean a room She got there without permission!!! Our room was 217
2023년 12월에 4박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Nargisa!Thank you for sharing your experience. We genuinely sorry to hear about the challenges you faced during your recent stay at our hotel, and I sincerely apologize for the inconvenience caused. Your feedback is taken very seriously, and I assure you that we are actively addressing these issues to ensure they are not repeated.Warm Regards

10/10 - 훌륭해요

Merja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Merja!Thank you for sharing your positive impressions! We're delighted to learn that your experience at Wellton Riga Hotel & Spa was enjoyable. Your satisfaction is our priority, and we appreciate your feedback. If there are specific highlights from your stay or any suggestions you'd like to offer, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Warm Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Anonymous!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!Warm Regards,

10/10 - 훌륭해요

Anders

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Anders!Thank you for sharing your positive impressions! We're delighted to learn that your experience at Wellton Riga Hotel & Spa was enjoyable. Your satisfaction is our priority, and we appreciate your feedback. If there are specific highlights from your stay or any suggestions you'd like to offer, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Warm Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Anonymous!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!Warm Regards,

10/10 - 훌륭해요

Ajith

2023년 12월에 4박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Ajith!Thank you for sharing your positive impressions! We're delighted to learn that your experience at Wellton Riga Hotel & Spa was enjoyable. Your satisfaction is our priority, and we appreciate your feedback. If there are specific highlights from your stay or any suggestions you'd like to offer, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Warm Regards

8/10 - 좋아요

Monica

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Fint hotell
Fint hotell, god frokost og gode senger. Dårlig trykk i dusjen ( bodde i øverste etasje).
2023년 11월에 2박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Monica!Thank you for your kind words about our hotel, the good breakfast, and comfortable beds. We appreciate your feedback, and we're sorry to hear about the issue with the shower pressure, especially for guests on the top floor.Please accept our sincere apologies for any inconvenience caused. We are actively looking into this matter to address and rectify the shower pressure concern. Your satisfaction is our priority, and we value your input to help us improve.

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, great value and perfectly located 👍
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Chris!Thank you for your positive feedback! We're delighted to hear that you found our hotel to be great in terms of both value and location. Providing a positive experience for our guests is our top priority, and we're overjoyed that we met your expectations.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Anonymous!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!Warm Regards,

8/10 - 좋아요

Gunnar

출장 여행
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Gunnar!Thank you for sharing your positive impressions! We're delighted to learn that your experience at Wellton Riga Hotel & Spa was enjoyable. Your satisfaction is our priority, and we appreciate your feedback. If there are specific highlights from your stay or any suggestions you'd like to offer, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Anonymous!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!Warm Regards,

8/10 - 좋아요

RUCHA

2023년 12월에 2박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Rucha!We're delighted to know that you enjoyed your stay at Wellton Riga Hotel & Spa. If there's anything specific you loved or if you have any suggestions for improvement, feel free to share. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful experience.

10/10 - 훌륭해요

Elisa

단체 여행
좋아요: 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Elisa!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Jekaterina Smirnova Reception Team 님, 2023년 12월 21일
Dear Anonymous!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!Warm Regards,

6/10 - 괜찮아요

Stefan

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Would not recommend this hotel to a queer couple visiting Riga. I arrived here with my friend and on check in we were questioned on why we wanted a double bed. Although this was not what we asked for and we actually preferred two single beds it did not leave a positive first impression of the hotel and made me think about gay couples coming here who might not feel particularly welcomed by check in staff
2023년 11월에 2박 숙박함
답변 제공: Jekaterina Smirnova 님, 2023년 12월 21일
Dear Stefan!Thank you for sharing your experience, and we sincerely apologize for the discomfort and negative impression you encountered during check-in. Our commitment to providing a welcoming and inclusive environment is paramount, and it deeply concerns us to learn that we fell short in this regard.Your feedback is invaluable, and we are committed to addressing this matter promptly. We will conduct additional training with our staff to ensure that all guests feel genuinely welcomed and respected from the moment they arrive.Warm Regard,Reception Team

8/10 - 좋아요

Sven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
God standard. Sentral beliggenhet. Harde senger. Fikk ekstra overmadrasser når vi spurte om det. Ble bedre.Svært godt utvalg ved frokost
2023년 11월에 3박 숙박함
답변 제공: Agnese Deicmane Quality specialist 님, 2023년 12월 1일
Dear Sven, We appreciate your feedback and are glad to hear that you found our hotel to have a good standard and a central location. We apologize for any inconvenience caused by the hardness of the beds, but it's great that the issue was promptly addressed when you requested extra mattress toppers, resulting in a more comfortable stay. We're pleased that you enjoyed the breakfast selection.Your comments are valuable, and they assist us in enhancing our services.