해변/바다 전망

아술리크 여행 후기

4 out of 5
아술리크
Carretera Tulum-Ruinas Km. 5, Zona Hotelera Tulum, Tulum, QROO

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 602개 이용 후기 중 307개" "
평점 8 - 좋아요. 602개 이용 후기 중 120개" "
평점 6 - 괜찮아요. 602개 이용 후기 중 67개" "
평점 4 - 별로예요. 602개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 602개 이용 후기 중 52개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Bernardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best best experience I ever had me and my husband loved it. We enjoyed the staff there. The food was delicious beautiful nature hotel. If you’re trying to look for something spiritual, relaxing couples, this is the place to go. One thing that we did not like that there is no lights at night, and everything has to be turned on by candles, but other than that it was a perfect experience for us
2024년 4월에 5박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Thank you so much for your glowing review! We're thrilled to hear that you and your husband had such a fantastic experience at our hotel and that you found it to be a perfect retreat for spiritual relaxation.We're delighted that you enjoyed the hospitality of our staff, the delicious food, and the beautiful natural surroundings. Your feedback regarding the lighting is appreciated, and we understand the importance of creating a comfortable environment for our guests. We'll certainly take your comments into consideration as we continue to enhance our amenities.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable experience in the future!

10/10 - 훌륭해요

Rita Rodriguez

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gusto mucho el Hotel, pero las sabanas y la manta necesitan estar mas limpias
2024년 4월에 2박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Apreciamos mucho tus comentarios y nos alegra saber que disfrutaste tu estancia en nuestro hotel. Lamentamos mucho que no hayas encontrado las sábanas y la manta tan limpias como esperabas. La limpieza y el confort de nuestros huéspedes son de suma importancia para nosotros, y te aseguramos que tomaremos medidas inmediatas para abordar este asunto con nuestro equipo de limpieza. Esperamos que esta experiencia no te impida volver a visitarnos en el futuro. ¡Gracias por tu retroalimentación y esperamos verte pronto!

10/10 - 훌륭해요

Maria Andreina

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Estoy muy feliz de haber tenido el privilegio de conocer este lugar. Lo recomiendo muchísimo, si estás buscando descansar, conectar con la naturaleza, llenarte de buenas energías pero sobre todo conocer un lugar ÚNICO no dudes en quedarte en Azulik. Cada espacio del hotel es una obra de arte, los atardeceres y amaneceres son muy lindos. Los atardeceres, los restaurantes, el club del mezcal TODO es increíblemente mágico! Volvería sin pensarlo ❤️
2024년 4월에 2박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
¡Gracias por tus amables palabras! Nos alegra mucho saber que tu estancia en Azulik fue una experiencia mágica y memorable. Nuestro objetivo es brindar un ambiente único y enriquecedor para nuestros huéspedes, donde puedan descansar, conectarse con la naturaleza y llenarse de energías positivas.Es maravilloso escuchar que disfrutaste de cada espacio del hotel, así como de los atardeceres, los amaneceres y las experiencias gastronómicas en nuestros restaurantes y en el club del mezcal. Sería un honor recibirte nuevamente en Azulik en el futuro.¡Esperamos verte pronto para otra experiencia inolvidable!

6/10 - 괜찮아요

Andrés

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
6/10
2024년 4월에 1박 숙박함
답변 제공: Paulina 님, 2024년 4월 15일
Thank you for sharing with us your experience during your stay.

2/10 - 너무 별로예요

Revina 님, Toronto

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We recently stayed at Azulik and unfortunately, it was a thoroughly disappointing experience. From the moment we checked in, it was evident that this hotel falls short in several key areas.Firstly, the cleanliness of the room left much to be desired. We found the rooms beyond dirty and lacking basic. It was clear that the housekeeping standards were subpar.Additionally, the amenities promised on the website were either nonexistent or severely lacking. The Wi-Fi connection was unreliable at best, making it nearly impossible to get any work done. There was not a proper table or chair or any power outlet for people to even be able to charge or have a coffee in the room. There was not even a single coffee machine in the room. Furthermore, the customer service was lackluster. The staff seemed indifferent to guests' needs and were unresponsive to requests for assistance. It was evident that they lacked proper training in hospitality and guest relations. The prices were over the roof for the restaurants and overall food for the quality and portions they were offering. As hotel guests we weren’t even able to enjoy or access any of the beautiful areas of the hotel without being chased by security and stuff making us feel like intruders. Overall, my stay at Azulik was a regrettable experience. I would strongly advise against booking a room here unless significant improvementsi are made in terms of cleanliness, amenities, and customer service.
2024년 3월에 4박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Thank you for sharing your experience with us, although we're truly disheartened to learn of your disappointing stay at Azulik. Please accept our sincerest apologies for falling short of your expectations.We deeply regret that the cleanliness of your room did not meet our usual standards and that you found it lacking in basic amenities. This is certainly not the experience we strive to provide for our guests, and we are investigating this matter with our housekeeping team to ensure immediate improvements.Regarding the amenities and services, we understand the frustration caused by the unreliable Wi-Fi connection and the absence of proper facilities in the room. Your feedback is invaluable as we work to enhance our offerings and guest experience. Rest assured, we are addressing these issues to provide a more comfortable stay for our guests in the future.We're also disappointed to hear about your experience with our customer service. Providing exceptional service is at the core of what we do, and it's concerning to hear that we fell short in this aspect. We will be conducting additional training sessions to ensure that our team members are better equipped to meet the needs of our guests with professionalism and care.We're truly sorry for any inconvenience caused by the pricing and the limitations you encountered in accessing certain areas of the hotel. We appreciate your feedback and will take it into account as we continue to improve our services and offerings.We understand your reluctance to recommend us at this time, but we sincerely hope you will consider giving us another chance to exceed your expectations in the future. Please don't hesitate to reach out to us directly if you would like to discuss your experience further.

8/10 - 좋아요

AXEL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Increíble Lugar
2024년 3월에 1박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
¡Gracias por tus amables palabras! Nos alegra mucho saber que disfrutaste de tu tiempo aquí. Siempre estamos aquí para proporcionar experiencias increíbles. ¡Esperamos verte de nuevo pronto!

6/10 - 괜찮아요

Octavio

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
El lugar es muy lindo, arquitectónicamente es muy bueno. El detalle es el servicio. El servicio es directamente malo. Aparte de tener unos precios carísimos (digamos que una cena no baja de 200 USD por persona) el servicio en general es muy desorganizado, no son atentos y continuamente parece que te están haciendo un favor.
2024년 3월에 2박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Agradecemos sinceramente tu comentario y nos complace saber que apreciaste la belleza arquitectónica.Lamentamos profundamente que tu experiencia con nuestro servicio no haya estado a la altura de tus expectativas. Queremos que sepas que tus observaciones son extremadamente importantes para nosotros, ya que nos esforzamos por brindar un servicio de alta calidad en todos los aspectos de tu estancia.Tomamos muy en serio tus comentarios sobre la organización y la atención al cliente, y estamos tomando medidas inmediatas para abordar estas preocupaciones con nuestro equipo. Nos disculpamos por cualquier inconveniente que hayas experimentado y te aseguramos que estamos trabajando arduamente para mejorar.Respecto a los precios, comprendemos tu punto de vista y valoramos tus comentarios. Continuaremos evaluando nuestras tarifas para garantizar que ofrezcamos una experiencia que esté en línea con las expectativas de nuestros huéspedes.Esperamos tener la oportunidad de recibirte nuevamente y demostrarte la calidad de nuestro servicio en el futuro.

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent experience
2024년 3월에 3박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Thank you for sharing your experience with us! We're delighted to hear that you had a good time during your stay.

8/10 - 좋아요

Mari 님, CDMX

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
2024년 3월에 2박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Thank you for sharing your experience with us! We're delighted to hear that you had a good time during your stay.

10/10 - 훌륭해요

Eduardo Rodriguez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excepcional todo en general, investiguen antes de reservar, no es para todos y no lo digo por el costo, si no por el concepto
2024년 3월에 2박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Thank you for your exceptional review and for choosing to stay with us. We're delighted to hear that you found everything to be exceptional overall.We appreciate your advice to potential guests to research before booking. Azulik embraces a distinct concept, and we understand it may not be for everyone. We encourage guests to explore our website and learn more about our ethos and offerings to ensure it aligns with their expectations.Thank you for sharing your insights, and we hope to welcome you back for another exceptional experience in the future.

6/10 - 괜찮아요

Mallory

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
My husband and I stayed for one night just to experience the amenities at Azulik. We did enjoy the unique experience that came with a welcome ritual, the oceanfront view where we slept through the sound of the waves as our lullaby. Few things we disliked was that it wasn’t the most comfortable at times - limited lighting in the room during the evenings, not sound proof so you can hear the squeaking of the wood floors from above you, not much privacy unless you’re lucky to have nobody staying next door, can easily get lost as there are sections where it would be “ staff only” but there were no clear signs indicating that and lastly its very overpriced for what it is so not recommended for those on a tight budget. I’d say stay one night for the experience…
2024년 3월에 1박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Thank you for sharing your experience with us after your stay at Azulik. We're thrilled to hear that you enjoyed the unique aspects of your visit, including our welcome ritual and the soothing oceanfront view.We're also grateful for your constructive feedback regarding areas where we can improve. We apologize for any discomfort caused by the limited lighting and lack of soundproofing in the room. Your comments regarding privacy and signage are duly noted, and we will take steps to address these concerns to enhance the overall guest experience.We understand your perspective on pricing and recognize that Azulik may not be suitable for every budget. However, we strive to provide a one-of-a-kind experience that reflects the natural beauty and serenity of our surroundings.

8/10 - 좋아요

David 님, Burlingame

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Pros: The beautiful location, Beach, and Staff members Angel Maria, Bell Hop Jaime, and Bell Hop Alejandro were the reason we had a pleasant stay. Cons: Rooms have a lot of holes all around therefore lots of spiders, mosquitos, and large insects. Candles were not enough we asked for 8 extra candles. Music was blasting too loud at night for a wellness getaway it was too loud. We did not want to go to a party resort we chose this place because peace and quiet. Also, there is no cell service (Understanding that its a jungle) but no wifi so we could not do any work or plan out a trip in the hotel.
2024년 2월에 4박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the beautiful location, beach, and the excellent service provided by our staff members Angel Maria, Bell Hop Jaime, and Bell Hop Alejandro. Your kind words mean a lot to us, and we will be sure to pass along your appreciation to them.We also appreciate your constructive feedback regarding the areas where we can improve. We apologize for any inconvenience caused by the presence of insects in your room and the insufficient number of candles provided. Rest assured, we will address these issues promptly to ensure a more comfortable stay for our guests in the future.Additionally, we apologize for the loud music at night, as we understand the importance of providing a peaceful environment for a wellness getaway. We will take measures to ensure that noise levels are kept to a minimum to accommodate guests seeking tranquility.Regarding the lack of cell service and Wi-Fi, we understand the challenges of being in a jungle

6/10 - 괜찮아요

Blendi

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
For the price you pay, you not getting luxury. Me has the sky villa. The next night we stayed at La Valise. Same price point, 10x better service & the views are different level
2024년 2월에 1박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Dear Blendi,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations.Please feel free to reach out to us directly

4/10 - 별로예요

Andy

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
El lugar esta bonito pero le falta luz todo es a vela para mantener esa vibra tulum pero seria mejor si tuviera luz del resto me salio una cucaracha,empezo a caer paja del techo y del reato todo el personal muy atento y buen roof
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

tan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Katarzyna

2024년 2월에 4박 숙박함
답변 제공: Paulina 님, 2024년 4월 13일
Thank you for sharing your experience with us! We're delighted to hear that you had a good time during your stay.

8/10 - 좋아요

Meaghan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
This hotel is famous for a reason: it is spectacularly beautiful and truly a unique experience we will never forget. If this is on your bucket list, keep it on your bucket list. You will not be disappointed you went. Pros: - staff all incredible. Well staffed everywhere, and great security. Shout out to Carlos for the impromptu wine cellar tour! - Beach is gorgeous, clean, and pretty private. It’s separate from the main beach so much more quiet and feels very safe. More on beach below. - Exquisite property with each direction you look being more beautiful than the last. - Sunsets are a MUST! So stunning. Improvement suggestions: - add a few standard luxuries to rooms, such as bathrobes, clothing hangers and space to unpack (can be as simple as a few posts to hang dresses and some shelves for clothing) - Unfortunately some service issues we weren’t expecting, including the check in desk not asking if we want to use a credit card for the stay. Missed a cool experience we were looking forward to bc we couldn’t leave the beach without getting our credit card from our room. No option to charge to the room without opening a credit which reception missed upon checkin. - Beach is semi private and should be totally private for this price. Non-Guests kept hanging at our beach which made the space feel less safe to leave belongings while swimming. - Better pillows please. - Housekeeping missed our room for turndown so it was pitch black coming back and we had to call for help.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The thing i did not like was the Check Out they made me leave the room at 11 AM, when the average check out time is 12
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Geraldine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice restaurants.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jiajun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best experience of jungle tree life but food can be better
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Bree

2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Lindsay

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Noor 님, San Diego

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staying at Azulik was Dreamy, surrounded by nature and Sea was exactly what I was looking for. Highly recommend doing the spa services. The massage by the ocean was amazing
2024년 1월에 1박 숙박함

8/10 - 좋아요

Edgard

좋아요: 직원 및 서비스, 편의 시설/서비스
It was a nice experience but I recommend to be careful with the food or drinks
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jorge

2024년 1월에 2박 숙박함

4/10 - 별로예요

JOSEPH 님, Los Angles

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE PROPERTY IMAGES ON THE WEBSITE MAKE THE PROPERTY LOOK BRAND NEW BUT ITS RATHER RUN DOWN AND EXPENSIVE ............ SERVICE WAS TERRIBLE. SO DISAPPOINTED FOR OUR 4 DAY STAY...
2024년 1월에 4박 숙박함

2/10 - 너무 별로예요

Krystal

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overpriced, good for pics
We paid a lot of money to stay here. We went to celebrate our baby moon since the hotel boasted relaxation. The staff was excellent. However, everything is very dark. No lights and lots of stairs to walk up, had to use phone light to see things in room even with the candles. The worst part was that next door there is a hotel/club that blares music all night. It was so loud that we didn’t sleep for two nights. As I mentioned, I was very pregnant during the stay and I expressed my concerns to staff and even though they had an open (upgraded) room, they chose not to offer it to a paying customer and instead left it vacant. Tulum itself was lovely but we will not spend our money here again. I recommend staying elsewhere and just making a reservation or visiting the bar and restaurant. Save your money
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Survitrius

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

ABDUL JALEEL

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Hector

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unfortunately too much inconvenient construction in front of our room during our entire stay and could not enjoy our room.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

ABDUL JALEEL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay and beautiful. If you plan to visit Tulum must stay at this place.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Isaac

I’m so disappointed with Expedia 2 days before my trip my sister passed away, en Expedia doesn’t elfp me at all.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Stella

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at Azulik was amazing and more than I expected. I don’t understand how people can review this place badly! When you choose to go there yoo choose a nature environnment so you can’t complain about nature although there was no bugs. I think the incense they burn keep them away. Rooms are not super private but nobody really cares. We had air conditioner and wifi. No bugs inside our room. The staff was friendly. I will come back for sure it was quite the experience. If you want a regular place go to a resort in cancun. Azulik is unique.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Zenaida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The atmosphere is amazing and the hotel itself is beautiful l!
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Ge 님, Maplewood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I liked the views and how the walkway has palm trees on each side. I didnt like how the resort was very expensive and there wasnt a lot of people so the walkways were kind of rough since there wouldnt be lots of people walking over it
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Ersel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함

8/10 - 좋아요

SHRAVAN 님, Sammamish

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s expensive
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Amy

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Hotel muy caro ! La comida y la bebida extremadamente caros y no cumple con las expectativas de calidad-precio. A las 12:00 se entrega la habitación y ya no te puedes quedar en el hotel a pesar que todo lo pagas por aparte !! No vuelvo ni lo recomiendo !
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Atta

2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Alan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bonito hotel sin justificación de altos costos
Muy bonito hotel excelente arquitectura y tranquilidad y buen servicio, recomendaría baño en recepción y botes para basura, solo hay en cuarto, el costo del hotel es muy alto para no incluir bebidas ni alimentos (no es all inclusive) una copa o una bebida en casi 400 pesos mexicanos, adicional la comida es buena no excelente y el costo si es de una comida gourmet en promedio algo básico 1000 pesos mexicanos por comida. En resumen muy bonito hotel pero no justifica el alto costo de hospedaje y consumo de alimentos a la carta.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Felipe

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Tianyu 님, Markham

좋아요: 청결 상태, 숙박 시설 상태 및 시설
They have AC and lighting now. Sea Villa is great.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Joanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the hotel setting and its unique , rustic architecture. The only negative was lack of electricity at night which caused some issues getting around and finding our way.
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

JULISSA 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite experience! Staff is extremely welcoming and helpful!!
2023년 10월에 3박 숙박함

4/10 - 별로예요

Neiddy 님, Wylie

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
We stayed in a jungle villa. I was very excited to stay at this hotel as it’s been on my bucket list for YEARS. Unfortunately it did not live up to what I thought the experience was going to be. The hotel is clean and was currently undergoing maintenance so not all of the waterways were filled. Beyond that the staff working maintenance and security were rude to us on a few occasions questioning if we were even guests due to our young age. We were always referred to as “these chicks/estas chicas” in a condescending tone. It was very unwelcoming. The concierge staff or “angels” were kind but did not really offer any kind of remediation for the way we were treated. I had extremely high hopes but was ultimately very disappointed. We did not eat at the hotel as the menu is fairly eclectic and we had been told the food is not worth the cost. The room was quaint and the bathtub was definitely an experience that left us feeling unclean after 2 nights. Even though this hotel is framed as a picture destination you would feel uncomfortable as staff would stare and make comments as you would attempt to take pictures. They advertise the beach as a private clothing optional beach when in reality there is a public access point to the same beach to locals or other travelers. It did make it uncomfortable as it seemed older men would come to the beach specifically to take videos of women there. For the price you pay I recommend visiting Our Habitas two hotels down for an actual private beach.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Valentina 님, Brooklyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great experience from the moment I walk in. The valet, checkin, welcome cocktail, tour to the facilities, cleaning ceremony with a Mayan Shaman, spectacular sunset at the rooftop, lobster and shrimp tacos out of the world… the hosting system based on angels was great … thanks to *Angels Team (Leyda, Areli, Regina y Michel)* the room was great. Super view over the beach and other villas food. Excellent in both restaurants, mexican and sushi. The overall experience was really unique, yoga sessions included, plus other mystical activities through along the day…….. The Architecture is UNIQUE …… all hand crafted customized for each corner of the site. The museum is one in its kind and the visit in the museum outside of the hotel in the jungle was a dream come true…. Peaceful and unique very earthy luxurious ……. Coming back soon.

10/10 - 훌륭해요

Leslie sthefania

가족 여행
Me encanto el lugar sin Duda el mejor lugar para descansar en Tulum y el roof está padrisimo
2023년 10월에 2박 숙박함

8/10 - 좋아요

Nehemiah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is awesome..but need lighting in the evening for the room..and proper showers
2023년 10월에 2박 숙박함

8/10 - 좋아요

Delio Alejandro 님, Brooklyn

좋아요: 청결 상태, 직원 및 서비스
Propety is beautiful
2023년 9월에 5박 숙박함

4/10 - 별로예요

José

2023년 9월에 1박 숙박함