Aparthotel

Hotel Colonial Playa del Carmen

Colonial aparthotel in Playa del Carmen with an outdoor pool

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Where to?

Dates

January 2026

23

February 2026

Outdoor pool - Hotel Colonial Playa del Carmen (Playa del Carmen)

Junior Suite | Desk, free WiFi, bed sheets - Hotel Colonial Playa del Carmen (Playa del Carmen)

Lobby sitting area - Hotel Colonial Playa del Carmen (Playa del Carmen)

Meeting facility - Hotel Colonial Playa del Carmen (Playa del Carmen)

Reception - Hotel Colonial Playa del Carmen (Playa del Carmen)

Hotel Colonial in Playa del Carmen offers an outdoor pool and free in-room WiFi. Visit nearby Xplor Theme Park or relax in the lobby TV area. Multilingual staff assist with car rentals, tour arrangements, and provide luggage storage for easy exploring.

Good

Popular amenities

Free WiFi
Air conditioning
24/7 front desk
Housekeeping
Business services

₩72,892 total

includes taxes & fees

Jan 24 - Jan 25

Room options

Check availability for these dates

Tonight

Jan 23 - Jan 24

Tomorrow

Jan 24 - Jan 25

All rooms

3+ beds

2 beds

1 bed

Showing 8 of 8 rooms

Suite

Highlights

Air conditioning

TV

Ceiling fan

Separate bedroom

Private bathroom

Satellite channels

Daily housekeeping

Desk

50 sq m
1 bedroom
Sleeps 5
2 Double Beds and 1 Twin Sofa Bed

Junior Suite

Highlights

Air conditioning

TV

Ceiling fan

Separate bedroom

Private bathroom

Satellite channels

Daily housekeeping

Desk

45 sq m
1 bedroom
Sleeps 3
3 Twin Beds

Deluxe Twin Room

Highlights

Air conditioning

TV

Ceiling fan

Private bathroom

Satellite channels

Daily housekeeping

Desk

35 sq m
Sleeps 2
2 Twin Beds

Standard Room

Exceptional

Highlights

Air conditioning

TV

Ceiling fan

Private bathroom

Satellite channels

Daily housekeeping

Desk

30 sq m
Sleeps 2
1 King Bed

Deluxe Room

Highlights

Air conditioning

TV

Ceiling fan

Private bathroom

Satellite channels

Daily housekeeping

Desk

35 sq m
Sleeps 2
1 King Bed

Double Room

Exceptional

Highlights

Air conditioning

TV

Ceiling fan

Private bathroom

Satellite channels

Daily housekeeping

Desk

30 sq m
Sleeps 2
1 Double Bed

Deluxe Double Room

Highlights

Air conditioning

TV

Ceiling fan

Private bathroom

Satellite channels

Daily housekeeping

Desk

35 sq m
Sleeps 2
1 Double Bed

Standard Double Room

Highlights

Air conditioning

TV

Ceiling fan

Private bathroom

Satellite channels

Daily housekeeping

Desk

40 sq m
Sleeps 4
2 Double Beds

About the neighborhood

Located in Playa del Carmen, Hotel Colonial Playa del Carmen is in the city center. The area's natural beauty can be seen at Tres Rios Ecopark and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Gran Coyote Golf and El Camaleón Mayakoba Golf Course are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Playa del Carmen travel guide

View more Aparthotels in Playa del Carmen

Playa del Carmen, QROO

What's nearby

Quinta Avenida
5 min walk - 0.4 km
Playa del Carmen Main Beach
6 min walk - 0.6 km
Playacar Beach
8 min walk - 0.7 km
Central Square
6 min walk - 0.6 km
Playa del Carmen Maritime Terminal
8 min walk - 0.7 km

Getting around

Cancun Intl. Airport (CUN)
47 min drive

Restaurants

Osteria De Roma
3 min walk
Asadero El Pollo
1 min walk
La Brocherie
3 min walk
Tortas del Carmen
2 min walk
Tacos Gomez
2 min walk

About this property

Hotel Colonial Playa del Carmen

Colonial aparthotel in Playa del Carmen with an outdoor pool

This smoke-free aparthotel features an outdoor pool, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Additionally, a TV in a common area, multilingual staff assistance, and a banquet hall are onsite. Each apartment offers free WiFi, a TV with satellite channels, and a ceiling fan. A shower, a phone, and a desk are among the other amenities that guests will find. Change of towels is available on request.

Hotel Colonial Playa del Carmen offers 130 air-conditioned accommodations with complimentary toiletries and ceiling fans. Satellite television is provided. Bathrooms include showers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

₩80,403 total

includes taxes & fees

Jan 27 - Jan 28

Compare similar properties

Property amenities

Pool/Spa

Outdoor pool

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Car rental

Bedrooms

Bedsheets provided

Bathroom

1 private bathroom
Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

20-inch TV with satellite channels
TV in common areas

Work spaces

Desk
Meeting rooms

Comfort

Air conditioning
Ceiling fan

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

Elevator (59 inch wide door)
Smoking not allowed

Services and conveniences

24-hour front desk
Change of towels on request
Daily housekeeping
Luggage storage
Multilingual staff
Phone
Tour and ticket assistance

Location highlights

In the city center

Things to do

Golfing nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Window guards
Fire extinguisher

General

130 units
2 buildings
4 floors
Banquet hall
Built in 2008
Colonial architecture
Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property collects a 1.50 USD environmental tax at check-in.

Property Registration Number 008-007-004914/2025

We should mention

Pool access available from 9:00 AM to 9:00 PM

Only registered guests are allowed in the guestrooms

Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel H&A

Playa del Carmen H A

Playa del Carmen Hotel H&A

Frequently asked questions

Does Hotel Colonial Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Hotel Colonial Playa del Carmen?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Colonial Playa del Carmen on Jan 24, 2026 start from ₩56,176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Colonial Playa del Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Colonial Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Colonial Playa del Carmen?

Check-out is at 11:30 AM.

Where is Hotel Colonial Playa del Carmen located?

Located in Downtown Playa del Carmen, this aparthotel is within 6 mi (10 km) of Gran Coyote Golf, Xplor Theme Park, and Xcaret Eco Theme Park. El Camaleón Mayakoba Golf Course and Tres Rios Ecopark are also within 9 mi (15 km).

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Hotel Colonial Playa del Carmen Reviews

7.8

Good

8.4

Cleanliness

7.8

Location

7.6

Staff & service

7.6

Property conditions & facilities

10/10 Excellent

Elizabeth Charmaine

Dec 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great Hotel , clean , safe , close to beach and shopping . Will definitely be back

Stayed 13 nights in Dec 2025

10/10 Excellent

Ron

Oct 15, 2025

Liked: Cleanliness, room comfort, communication

Very quiet and clean

Stayed 1 night in Oct 2025

8/10 Good

James

May 1, 2025

Liked: Cleanliness, property conditions & facilities

Great location...near stores and restaurants...close to the beach....

Stayed 9 nights in Apr 2025

6/10 Okay

John Robert

Dec 29, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The room was basic, cleaned daily, staff really helpful. Nights were loud as we were staying on left side of building so we’d hear the bars pumping out music until 5am. Earplugs sorted that. AC in room was nice. Don’t expect luxury, you’re really just sleeping here and spending the rest of the day doing excursions and hanging out on beach. Hotel is 5 min walk from beach and 5th avenue. The only downside is that I had the hotel pre book transportation for me to get back to airport on departure day, we did this two days in advance. I put down a deposit with the hotel. The transportation never arrived and we almost missed our flight. We had to scramble to make last minute alternatives at 6:30 in the morning. Hotel only reimbursed us 70% of our deposit paid for the non existent transportation. I’m sure this wasn’t intentional and most likely the language barrier didn’t help. I’d still stay here again on future trips.

Stayed 6 nights in Dec 2025

10/10 Excellent

Anna

Apr 30, 2025

Liked: Cleanliness, property conditions & facilities, communication

I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.

Stayed 7 nights in Apr 2025

10/10 Excellent

Yuliia

May 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!!

Stayed 11 nights in May 2025

10/10 Excellent

Dinesh

Dec 25, 2024

Liked: Cleanliness, property conditions & facilities, communication

Its a good hotel for the price, staff is friendly and professional, and very easy to deal with.

Stayed 1 night in Dec 2024

10/10 Excellent

Chance

Jan 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough.

Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn

Dec 12, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

I have stayed at this hotel for 6 times since 2017 and love it the location is amazing it’s clean safe and very affordable the restaurant next door has a great menu with great prices budget friendly place and good service thanks for having us here again and again 😘❤️😊

Stayed 7 nights in Dec 2024

8/10 Good

Jason

Feb 15, 2025

Liked: Cleanliness, property conditions & facilities, communication

A great place that has a local feel. Mixed traditional with good City access, on foot or taxi. We walked to the Cozumel Ferry after checking out

Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Aug 15, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very great for the price good ac and my family loved the pool, the location is also very good super close to the beachand walmart.

Stayed 6 nights in Aug 2024

10/10 Excellent

Claudia

Jan 1, 2025

Liked: Cleanliness, property conditions & facilities, communication

This hotel is located very close to the downtown and 5-10 min walk to the beach. I liked the swimming pool area, with wonderful green vegetation all around the place. The service provided was great too.

Stayed 7 nights in Dec 2024

8/10 Good

Laurence

May 25, 2024

Liked: Cleanliness, property conditions & facilities, communication

Convenient ADO bus terminal and local shopping and dineing….great for the price….good air con….good wifi

Stayed 3 nights in May 2024

8/10 Good

Julie-Ann

May 9, 2024

Liked: Cleanliness, property conditions & facilities, communication

Easy walking distance to beach and shopping and restaurants

Stayed 3 nights in May 2024

10/10 Excellent

Veronica

Sep 24, 2024

Liked: Cleanliness, room comfort, communication

Traveled

Great place close to everything

Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

May 12, 2024

Liked: Cleanliness, property conditions & facilities, communication

Still at the property but love it🌹 and staff very courteous, thanks.

Stayed 3 nights in Mar 2024

8/10 Good

Sari

May 26, 2024

Liked: Cleanliness, room comfort, communication

Playa

Perfect place to stay in Playa for a few days. Great location enjoyed the pool! Great price value!

Stayed 3 nights in Feb 2024

10/10 Excellent

Arthur

May 24, 2024

Liked: Cleanliness, property conditions & facilities, communication

Wonderful little gem near Quinta Avenida. Walkable to all the great spots! Great restaurants nearby and an awesome fruit grocery nearby. Clean and safe! Great staff.

Stayed 1 night in May 2024

8/10 Good

anthony

Apr 27, 2025

Liked: Cleanliness, property conditions & facilities, communication

Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel.

Stayed 10 nights in Apr 2025

8/10 Good

Vern

Oct 22, 2024

Liked: Cleanliness, property conditions & facilities, communication

Staff was friendly and helpful! Room was big and comfortable. Only downside was that the pool was being renovated. Should be nice when done!

Stayed 1 night in Sep 2024

10/10 Excellent

Arthur

May 18, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

This Hotel is a gem! Tucked into a quiet neighborhood just off the fabulous Quinta Avenida in Playa del Carmen. Good vibes and cool looking rooms. I have a King sized bed and a huge, tiled bath tub with a rain forest shower. The swimming pool is excellent. Staff is very friendly and professional.

Stayed 1 night in May 2024

10/10 Excellent

Elana

Mar 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

We had a lovely time staying at Hotel Colonial in PDC! The staff was friendly and helpful, always willing to suggest activities or call a taxi when we needed it. They also speak English and Spanish for those who may not be as familiar with Spanish. Our room was spacious, comfortable, and clean, exactly what we needed to come back to after long days of activities. We also spent a good amount of time by the pool which was just perfect! The area around the hotel felt very safe and was only a short walk from the beach and Quinta Avenida so we walked pretty much everywhere! If you are looking for a good local restaurant to try, we frequently stopped by Muelle de Chema right next door - the food is delicious and the staff are very kind and friendly. Overall, a fantastic experience!! I would recommend this Hotel Colonial to anyone!!!

Stayed 8 nights in Mar 2025

4/10 Poor

Jeff

Jan 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

I had been prepared for the hotel to be a little noisy given its location in the downtown area of Playa del Carmen. The problem wasn't outside, it was inside! There were people at the pool all bloody night and the noise deflected throughout the hotel, it was very hard to sleep. The staff was super nice, and the restaurant that served breakfast and we went there for dinner as well was really delicious and a nice environment.

Stayed 1 night in Jan 2025

6/10 Okay

Shauna

Jan 14, 2025

The customer service was great! 2 out of our 4 rooms reserved were older and out dated. We would have liked to have our family all on one floor or closer to one another but the hotel was unable to accommodate this. One of the rooms had many cockroaches.

Stayed 7 nights in Dec 2024

8/10 Good

Georgia

Jan 27, 2025

Liked: Cleanliness

The hotel was very well located. The pool and all the shared areas were very clean (the cleaners worked tirelessly). The rooms were a good size. The towel policy was a bit difficult (i.e. you had to leave ID, which seems weird since they already had your information including credit card info. Also, their policy on sheet changes was draconian, i.e. we stayed a week. Mid week, my daughter asked for a sheet change and was told the cost would be 700 pesos which is almost $50. This seems excessive since if we had stayed 1 night, they would have changed the sheets for the next guests.

Stayed 7 nights in Jan 2025