Hello Lisa,We regret to hear about your experience and appreciate your feedback as it helps us improve our services for future guests. For any further concerns or assistance, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

Hello Carol,We are thrilled to hear you enjoyed our generous toiletries and found our airport shuttle service to be convenient. Your positive feedback is truly appreciated and we hope to welcome you back for another excellent stay in the future.

Hello Michael,We are delighted to hear that you have consistently enjoyed your stay with us for work. Our team works hard to provide excellent service and a wonderful property for our guests. Your loyalty is truly appreciated, and we look forward to welcoming you back on your next visit.

Hello ray,We are pleased to hear that you found our hotel to be well located. Thank you for sharing your positive feedback with us. We hope to welcome you back in the future for another enjoyable stay.

Hello Tyler,We appreciate your feedback on the check-in and check-out process and will share your comments with our team. Thank you for choosing to stay with us.

Hello Mark,We are delighted to hear that you enjoyed the helpful and friendly service provided by our staff, as well as the plentiful breakfast options and convenient location. We are glad your children felt welcomed during your stay. It's wonderful to know you would recommend our hotel to others visiting Roanoke. Thank you for sharing your experience with us.

Hello DONALD,We are pleased to hear that our location was convenient for your visit. We value your feedback and hope to welcome you back in the future.

I do apologize for the poor experience. The 35.00 does return to you card after your stay. It does depend on your bank when the funds are returned, usually 1-3 days. If you have not seen the funds returned, please contact me and I'd be happy to look into further.

Hello Gale,We're thrilled to hear that you enjoyed your stay with us! Your satisfaction is our priority, and we appreciate your positive feedback. Thank you for choosing our hotel for your accommodation needs.

Hello Matthew, We're sorry to hear you did not enjoy your stay. We take all feedback seriously and will address any issues internally for improvement. Your experience is important to us, and we appreciate you bringing it to our attention.

Hello Robert,Thank you for your positive review! We are delighted to hear that you found our property well maintained and our rooms clean and up to date. While we may be a bit away from highway 81, we believe the distance is well worth it for a comfortable and enjoyable stay. We hope to welcome you back again in the future.

Hello Dwayne,Thank you for taking the time to share your feedback with us. We appreciate your kind words and are glad to hear that you had a positive experience during your stay. We hope to have the opportunity to welcome you back in the future.

Hello Shaniqua,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an exceptional experience with us. We hope to have the opportunity to welcome you back in the future for another memorable stay.

Hello Tricia,Thank you for sharing your feedback with us. We apologize if your experience did not meet your expectations. We appreciate your valuable comments and we will make sure to look into the issues you mentioned to improve our services for future guests. If you have any further concerns, please don't hesitate to reach out to our management team directly.

Hello Philip, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. The fire alarm issue was unforeseen, and we apologize for any disruption caused. Regarding your room, we allocate rooms based on availability, and we apologize if this did not meet your expectations. We understand that the check-in experience was not up to our usual standards, and we apologize for any wait time you experienced. We appreciate your feedback and will use it to improve our services.

Hello Mitch,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that Kendra provided you with excellent service during your late check-in. We appreciate your kind words and look forward to welcoming you back on your next visit.

Dear Guest,Thank you for staying with us! We appreciate your feedback and hope you had a pleasant experience at our hotel. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We value your input and would love to hear from you.

Hello Christine,Thank you for choosing Hampton Inns for your recent stay. We're delighted to hear that you had a wonderful experience and appreciate your loyalty to our brand. We understand that pricing is an important consideration and we value your feedback on this matter. We hope to welcome you back again soon for another great stay.

Hello Deborah,Thank you for sharing your feedback and for choosing our hotel. We're glad to hear that you enjoyed your stay and found the room to be nice. We apologize for any inconvenience you experienced during check-in, but we're pleased that our front desk staff was able to resolve the issue promptly. We appreciate your compliments and look forward to welcoming you back again in the future.

Hello patricia,Thank you for staying with us! We appreciate your positive rating and hope you had a pleasant experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly so we can continue to improve our services. We look forward to welcoming you back in the future.

Hello Susan,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. Our team strives to provide exceptional service and create memorable experiences for our guests. We hope to have the opportunity to welcome you back in the near future.

Hello Melissa,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that our staff provided a quick and efficient check-in process. We appreciate your kind words and look forward to welcoming you and your dog back when you're in the area again.

Hello May,We are delighted to hear that you had a wonderful experience during your recent stay at our hotel. We strive to provide exceptional service and make sure that each guest feels comfortable and well taken care of. We look forward to welcoming you back in the future.

Hello Roger,Thank you for your kind words! We're thrilled to hear that you enjoyed the convenient location for shopping and dining. Our hotel takes pride in offering a peaceful and aesthetically pleasing atmosphere. We hope to welcome you back for another wonderful stay in the future.

Hello Lynn,Thank you for your kind words about our beautiful room and excellent hotel! We are delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back in the future for another fantastic stay.

Hello David,Thank you for your feedback regarding our breakfast. We are delighted to hear that you enjoyed it! We strive to provide a delicious and satisfying start to the day for all of our guests. We appreciate your kind words and hope you had a memorable stay overall. We look forward to welcoming you back in the future.

Hello Dr. Madison,Thank you for taking the time to share your positive experience with Kendra at our hotel. We are glad that she was able to accommodate your early departure with some treats. We are also pleased that you found our hotel to be conveniently located near the Roanoke Airport and the Valley View Mall, which offers excellent dining options. We hope to have the opportunity to welcome you back in the future.

Hello Gregory,We are thrilled to hear that you had an excellent experience at our hotel. We strive to provide exceptional service and it's great to know that we succeeded in making your stay memorable. We look forward to welcoming you back in the future.

Hello Kathy, We apologize for any inconvenience you faced regarding the shuttle service to the airport. We understand your frustration with the misinformation provided during your reservation. Our team will further investigate this matter to ensure accurate communication in the future. We appreciate your feedback and hope you give us another chance to serve you better in the future.

Dear Guest,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the cleanliness of the room. We apologize for any inconvenience caused by the noise from the heating/AC unit. Guest comfort is our priority and we will address this with our maintenance team. As for the phone, we apologize for any confusion caused by the signs. Rest assured, our front desk is always available to assist with any needs. Thank you again for your feedback.

Hello Stephen,Thank you for choosing our hotel for your stay! We hope you had a wonderful experience and that our services met your expectations. Should you have any further feedback or need any assistance, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

Hello Alyson, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Hello Arthur, We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, we encourage you to reach out to us directly so we can address them and improve our services. We hope to have the opportunity to welcome you back in the future for a better experience.

Hello Kim, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Dear Guest,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had an enjoyable experience. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

Hello William,We apologize for any inconvenience experienced during your stay. Our team strives to provide a clean and comfortable environment for our guests, and we appreciate your feedback. Please know that we will address your concerns regarding cleanliness and staff attentiveness, as continuous improvement is important to us. Thank you for bringing this to our attention.

Hello Julie,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the noise during your stay. We appreciate your feedback and will pass it along to the relevant departments for their awareness and improvement.

Hello James,Dear valued guest, We sincerely appreciate your recent stay at our hotel. We are delighted to hear that you had a positive experience. If you have any additional feedback or suggestions for improvement, we encourage you to reach out to us directly. We value your input and hope to welcome you back in the near future for another enjoyable stay.

Hello Tracy, Thank you for sharing your experience at our Roanoke, VA Hampton Inn in room 330. We apologize for any inconvenience you encountered regarding the missing wash clothes and the issues with the heating and air-conditioning. We understand the importance of effective communication and will address this with our staff. We appreciate your loyalty and hope to provide you with a flawless stay in the future.

Hello Thomas, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the clogged toilet. We understand how frustrating it must have been to receive inconsistent information from our staff. We appreciate your understanding regarding the room change not being possible late at night. Your feedback will be shared with our team for improvement. Should you have any further concerns, please contact our management directly.

Hello Emile,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We appreciate you bringing these concerns to our attention and we will pass them along to our housekeeping team for further review. Your comments will help us improve the guest experience in the future.

Hello Erin,Thank you for highlighting our hotel's cleanliness during your recent stay. We take pride in maintaining a high standard of cleanliness throughout our property. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future.

Hello Rhonda,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a nice stay at our hotel. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. We hope to have the pleasure of serving you again in the future.

Hello Cecilia,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had an excellent experience with us. We appreciate your support and hope to welcome you back in the future for another exceptional stay.

Hello Mark,We apologize for any disappointment you may have experienced with the service at our front desk. Our team aims to provide attentive and friendly assistance to all our guests. We appreciate your feedback and will address this matter internally to ensure that our staff continues to provide the highest level of hospitality to all our future guests.

Hello Nelson, We're sorry to hear that your experience at our hotel did not meet your expectations. We encourage you to reach out to us directly with any specific feedback you have so that we can address and improve upon your concerns. We strive to provide exceptional service and would appreciate the opportunity to make things right for you.

Hello Mary,Thank you for bringing this to our attention. We apologize for any misunderstanding that may have occurred regarding your payment. We kindly recommend contacting our management team directly to discuss this matter further and address any concerns you may have.

Hello David,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our team is dedicated to ensuring a safe environment for all guests and we will address the matter accordingly. Regarding the sheets, we appreciate your feedback and will take it into consideration for future improvements. Your comments are valuable to us and we hope to have the opportunity to welcome you back in the future.

Hello Tracy,Thank you so much for your outstanding rating! We truly appreciate your kind feedback. It's wonderful to hear that you had a great stay with us. We strive to provide excellent service and a comfortable experience for all our guests. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to contact our management team directly. We hope to have the pleasure of welcoming you back in the future.

Hello Bethel,We appreciate your recent stay with us and are glad that you had an enjoyable experience. If you have any specific feedback or concerns, we encourage you to reach out to our hotel directly so that we can address them appropriately. We look forward to welcoming you back in the future.