외관

페어필드 인 메리어트 로체스터 에어포트 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 673개 이용 후기 중 358개" "
평점 8 - 좋아요. 673개 이용 후기 중 167개" "
평점 6 - 괜찮아요. 673개 이용 후기 중 71개" "
평점 4 - 별로예요. 673개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 673개 이용 후기 중 37개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've been staying there for years and really appreciated/ enjoyed their remodel!
2024년 5월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 5월 10일
thank you for being our guest. We really appreciate your loyalty.

2/10 - 너무 별로예요

Herbert

가족 여행
별로예요: 편의 시설/서비스
First they charged our card 160.00 . Was to be 30.00 for shuttle parking. No explanation why. Then we checked out this am and they charged us an additional 9.00
2024년 4월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 5월 1일
Good morning Herbert, I do see the issue with your reservation and I apologize. This is a easy fix. There was an agent training and made a mistake. I will have this resolved today. Please at any time you have any issue let us know at the desk so we can fix it. I'm sorry for any inconvenience this may have caused.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the airport
2024년 4월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 5월 1일
Thank you for being our guest.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the airport
2024년 4월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 29일
Thank you for being our guest, Please when back in the area we hope you choose our property.

8/10 - 좋아요

Yuk Choi Johnson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciate if you could address the issue of excessive noise emanating from the air-conditioning unit in the room
2024년 4월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 23일
Thank you for staying with us and We will be sure to address that issue.

10/10 - 훌륭해요

NINGHONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 22일
Thank you for your rating and for being our guest, we hope to see you soon.

10/10 - 훌륭해요

Becky

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This motel was very clean , had friendly staff , and most of all the most comfortable beds that I have ever slept in for a motel. Will definitely stay again.
2024년 4월에 2박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 19일
Thank you for being our guest, It was our pleasure to have you at our property and wed hope to see you again soon.

8/10 - 좋아요

JOANNE

2024년 4월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 5월 10일
Thank you for being our guest. We hope to see you soon.

10/10 - 훌륭해요

Brent

2024년 4월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 5월 10일
Thank you for your good rating. We hope to see you again.

10/10 - 훌륭해요

Tesha or Hunter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was friendly and the room was nice. I would stay here again! Thanks!
2024년 4월에 3박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 19일
Why thank you, we take great pride in taking care of our guest s and it seems that our mission was accomplished. Thank you so much for being our guest.

6/10 - 괜찮아요

Daniel 님, Waterbury

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I loved the EV charging capabilities. But the cleanliness of the hotel left much to be desired
2024년 4월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 19일
I must say that I am sorry for your experince and this issue has been address and I havew to reassure you that this was an isolated incident. Thank you for being our guest and I hope to see you soon.

10/10 - 훌륭해요

Paladin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience
2024년 4월에 2박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 8일
Thank you for staying with us.

8/10 - 좋아요

Brenda

가족 여행
It was clean
2024년 3월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 8일
Thank you for being our guest.

10/10 - 훌륭해요

Keith 님, Winter Garden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A bit pricey but you’re paying for location. A 2 minute walk into the airport. Great rooms and very clean and fresh. May have just had a refurb as everything looked new and in great condition.
2024년 4월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 8일
Thank you for your kind words, When back in the area we hope to see you again.

4/10 - 별로예요

Jacob

2024년 4월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 29일
I'm sorry we didn't meet your expectations, we hope to win your business back.

10/10 - 훌륭해요

Glenn 님, Bellflower

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We landed at ROC rather late. The hotel is walking distance from the terminal; very convenient. The check in was smooth and there were no problems or issues. The room was clean and everything worked properly. The beds were very comfortable.
2024년 3월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 19일
Thank you we hope to see you soon.

10/10 - 훌륭해요

sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful
2024년 3월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 8일
thanks for the kind words on our staff. we hope to see you soon.

10/10 - 훌륭해요

Jill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager was outstanding!! Hotel was clean and quiet. Very convenient location. Great place to stay if you need to catch an early flight!!!
2024년 3월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 8일
Thank you for your kind words. We will always take care of our guests. We hope when you are back in the area that you come back to see us again.

10/10 - 훌륭해요

Suresh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Besides the details mentioned above, the location was very convenient for my flight from Rochester Airport.
2024년 3월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 8일
Thank you for being our guest.

10/10 - 훌륭해요

Kirk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very clean, great breakfast, staff was very nice anything we asked for was done, the only problem was a cleaning woman who was smoking in the hallway😔 my children have asthma and it was not nice to come out of our room and have the hallway reeking of cigarettes
2024년 3월에 3박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 8일
I'm sorry for your experience. We hope to have you back soon.

10/10 - 훌륭해요

Bryce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and room was comfortable. Could have used a few more coat hangers in the closet. The fitness center was quite large and had the equipment I needed. Only issue I had was that the water cooler was not working properly. Breakfast was good for what standard I expected. Overall, I felt like I got the value I was looking for relative the to hotel level.
2024년 3월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 4월 8일
Thank you for being our guest.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 3월 21일
Thank you for staying with us.

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place to stay when you have an early flight. We just wake up, grab a snack as cold breakfast starts at 4 am and then walk across airport access road to the airport.
2024년 3월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 3월 21일
thank you for being our guest.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff very helpful
2024년 2월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 3월 21일
thank you for being our guest

10/10 - 훌륭해요

trishana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 3월 21일
thank you for being our guest

8/10 - 좋아요

David

좋아요: 객실의 편안함
Although the room was comfortable, the room did not have tissues, the radio/clock did not work.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Edwin 님, Yabucoa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel for an overnight stay at the airport
2024년 1월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 1월 26일
Dear Edwin,Thank you for choosing our hotel for your overnight stay at the airport, and for taking the time to share your experience. We are delighted to hear that you found our accommodations suitable for your needs.Our team strives to provide a comfortable and convenient experience for all our guests, especially those with short layovers or overnight stays. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share your thoughts.We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If your travels bring you to the area again, we would be honored to host you.Safe travels,

10/10 - 훌륭해요

Lee 님, Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is where you stay when you have to catch a 6am flight and need to arrive at the airport by 4am. I’m not going to ask a friend to get up at 3am to drive me. Nothing special about this place other than location. They offer a cold breakfast at 4am, then you can roll your suitcase across the road to the lower entrance of the airport. Better have dinner before you arrive. There are no bars or restaurants on the premises.
2024년 1월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 3월 21일
thank you for being our guest

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Gary R 님, 2024년 1월 26일
Dear James,Thank you for taking the time to share your feedback and for choosing our hotel for your stay. We're delighted to hear that you rated your experience an 8 out of 10. Your positive review is greatly appreciated, and we're thrilled that you enjoyed your time with us.If there are any specific aspects of your stay that stood out to you or if there are areas where we can improve, please feel free to let us know. We value your input and strive to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out.Thank you once again for choosing us.Warm regards,

6/10 - 괜찮아요

Evelia

좋아요: 직원 및 서비스
Close to the Airport Breakfast with lots of options Large bright dinning Area Front Desk staff very friendly Check out at 12pm The hotel is dated but clean
2024년 1월에 1박 숙박함
답변 제공: Gary R 님, 2024년 1월 26일
Dear Evelia,Thank you so much for taking the time to share your detailed feedback about your recent stay with us. We are delighted to hear that you found our hotel convenient, with its proximity to the airport, and that you enjoyed the breakfast with a variety of options in our large, bright dining area.It's especially heartening to know that our front desk staff made a positive impression with their friendliness, and we appreciate you highlighting this aspect of your experience. We're also glad to hear that the check-out at 12 pm met your needs.We appreciate your honesty in mentioning that the hotel is dated but clean. Guest feedback is crucial for us, and your comments will be taken into consideration as we continually strive to enhance our facilities.If there's anything more you'd like to share or if there are specific areas you believe we could improve upon, please feel free to let us know. We value your input and look forward to the opportunity to welcome you back in the future.Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again soon.Best regards,

10/10 - 훌륭해요

John 님, Webster

2024년 1월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 1월 26일
Dear John,Thank you for choosing Fairfield Inn during your recent trip to Rochester. We're delighted to hear that your experience was a positive one, especially with our customer service at the front desk and the cleanliness of your room. Our team takes great pride in providing exceptional service to our guests, and it's wonderful to know that we were able to make your late arrival seamless and comfortable.Should you need anything during your stay, please don't hesitate to reach out to us. We're here to ensure that your time with us is as enjoyable as possible. We hope to have the pleasure of hosting you again during your next visit to Rochester.Safe travels and warm regards,

8/10 - 좋아요

John

2024년 1월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 1월 26일
Dear John,Thank you for choosing Fairfield Inn during your recent trip to Rochester. We're delighted to hear that your experience was a positive one, especially with our customer service at the front desk and the cleanliness of your room. Our team takes great pride in providing exceptional service to our guests, and it's wonderful to know that we were able to make your late arrival seamless and comfortable.Should you need anything during your stay, please don't hesitate to reach out to us. We're here to ensure that your time with us is as enjoyable as possible. We hope to have the pleasure of hosting you again during your next visit to Rochester.Safe travels and warm regards,

6/10 - 괜찮아요

Amaris

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Environmentally friendly but not clean enough
First room there were black specks all over the pillows and sheets at top of bed. Staff member switched rooms and comped us selection from hotel store, which was sweet. However, hot water was nonexistent in shower and Jplug Ev charger didn’t work unless you jostled the handle. Props for having gluten free cereal and dairy free milk and compostable silverware.
2024년 1월에 1박 숙박함
답변 제공: Gary R 님, 2024년 1월 26일
Dear Valued Guest,Thank you for sharing your feedback about your recent stay at the Fairfield Inn. We sincerely apologize for any inconvenience you experienced during your visit and appreciate your detailed comments.We're glad to hear that our staff was responsive in addressing the issue with the room and that you were compensated with a selection from our hotel store. It's great to know that you appreciated our efforts to offer environmentally friendly options, such as gluten-free cereal, dairy-free milk, and compostable silverware.However, we deeply regret the issues you encountered with cleanliness in the first room, as well as the challenges with the hot water in the shower and the Jplug EV charger. Your comments are taken seriously, and we will address these matters with our team to ensure improvements are made.Your feedback is invaluable to us, and we want to assure you that your concerns will be thoroughly investigated. We appreciate your understanding and hope you will consider giving us another opportunity to provide you with a more positive experience in the future.If you have any further comments or if there's anything specific you would like us to address, please don't hesitate to contact us directly. Thank you for choosing Fairfield Inn, and we hope to have the chance to welcome you back and exceed your expectations.Warm regards,

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 1월 26일
Dear valued guest,Thank you for choosing Fairfield Inn during your recent trip to Rochester. We're delighted to hear that your experience was a positive one, especially with our customer service at the front desk and the cleanliness of your room. Our team takes great pride in providing exceptional service to our guests, and it's wonderful to know that we were able to make your late arrival seamless and comfortable.Should you need anything during your stay, please don't hesitate to reach out to us. We're here to ensure that your time with us is as enjoyable as possible. We hope to have the pleasure of hosting you again during your next visit to Rochester.Safe travels and warm regards,

10/10 - 훌륭해요

Aracelis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 1월 26일
Dear valued guest,Thank you for choosing Fairfield Inn during your recent trip to Rochester. We're delighted to hear that your experience was a positive one, especially with our customer service at the front desk and the cleanliness of your room. Our team takes great pride in providing exceptional service to our guests, and it's wonderful to know that we were able to make your late arrival seamless and comfortable.Should you need anything during your stay, please don't hesitate to reach out to us. We're here to ensure that your time with us is as enjoyable as possible. We hope to have the pleasure of hosting you again during your next visit to Rochester.Safe travels and warm regards,

10/10 - 훌륭해요

Bruce

2023년 12월에 1박 숙박함
답변 제공: Gary R 님, 2024년 1월 26일
Dear Bruce,Thank you so much for taking the time to share your positive feedback! We're thrilled to learn that you had a fantastic experience with us and awarded us a perfect 5 out of 5. Your kind words are truly appreciated, and they serve as a great motivation for our team.We strive to provide exceptional service, and we're delighted to hear that we met your expectations. If there's anything specific that stood out to you or if you have any suggestions for further improvement, please don't hesitate to share. Your input is invaluable to us.We look forward to the opportunity of welcoming you back in the future. If there's anything else we can do for you, please feel free to reach out.Once again, thank you for choosing us and for your wonderful review!Best regards

10/10 - 훌륭해요

Doreen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love being close to airport so early flights are not such a burden.
2023년 12월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 1월 26일
Dear Doreen,Thank you for taking the time to share your feedback with us! We're thrilled to hear that our convenient proximity to the airport made your early flights more manageable. Providing a hassle-free experience for our guests, especially during those early morning departures, is a top priority for us.If there's anything specific that stood out to you during your stay or any way we can enhance your experience further, please feel free to let us know. We appreciate your kind words and look forward to welcoming you back the next time your travels bring you our way.Safe travels,

10/10 - 훌륭해요

Neil

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Coffee machine broken. At 5:00 am thats important
2023년 12월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 1월 26일
Dear Neil,Thank you for taking the time to share your feedback with us! We're thrilled to hear that our convenient proximity to the airport made your early flights more manageable. Providing a hassle-free experience for our guests, especially during those early morning departures, is a top priority for us.If there's anything specific that stood out to you during your stay or any way we can enhance your experience further, please feel free to let us know. We appreciate your kind words and look forward to welcoming you back the next time your travels bring you our way.Safe travels,

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly, accommodating and helpful.
2023년 12월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 1월 26일
Dear Sharon,Thank you for your wonderful review! We're delighted to hear that our staff's friendliness, accommodation, and helpfulness left a positive impression on your stay. Providing exceptional service is a priority for us, and it's always rewarding to know when we've succeeded in making our guests feel welcome and supported.If there's anything specific you'd like to highlight or if there are areas where we can improve even further, please don't hesitate to share your thoughts. Your feedback is invaluable to us.We can't wait to have the pleasure of hosting you again on your next visit. Safe travels until then!Warm regards,Fairfield Inn Management Team

6/10 - 괜찮아요

John

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Dorothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After an exhausting early morning flight, the desk clerk was very kind to let us check in early -- at noon!
2023년 12월에 1박 숙박함
답변 제공: Gary R General Manager 님, 2024년 1월 26일
Dear Dorothy,Thank you for your wonderful review! We're delighted to hear that our staff's friendliness, accommodation, and helpfulness left a positive impression on your stay. Providing exceptional service is a priority for us, and it's always rewarding to know when we've succeeded in making our guests feel welcome and supported.If there's anything specific you'd like to highlight or if there are areas where we can improve even further, please don't hesitate to share your thoughts. Your feedback is invaluable to us.We can't wait to have the pleasure of hosting you again on your next visit. Safe travels until then!Warm regards,Fairfield Inn Management Team

10/10 - 훌륭해요

Carole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice welcome at Reception. Useful information. Small ‘treat’ bag with some welcome snacks and bottle of water.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Janis

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay!
We stayed here for a wedding! Convenient location! Great rooms!
2023년 11월에 1박 숙박함

4/10 - 별로예요

Edda

2023년 11월에 1박 숙박함
답변 제공: Gary R 님, 2023년 12월 4일
Dear Edda,Thank you for taking the time to provide feedback on your recent stay with us at Fairfield Inn. We sincerely appreciate your honesty, and we take every guest's comments seriously.We regret to hear that your experience did not meet your expectations, as indicated by the 2 out of 5 rating. We would like to extend our sincere apologies for any shortcomings you encountered during your stay. Your feedback is crucial for our ongoing efforts to improve and enhance our services.To better understand your specific concerns and to address any issues that may have impacted your stay, we would appreciate it if you could provide additional details. Your insights will aid us in making necessary improvements to ensure a more positive experience for future guests.If there are specific areas where we fell short or if there's anything we can do to make amends, please let us know. We value your input and are committed to making the necessary changes to enhance the overall quality of our accommodations and service.Thank you for choosing Fairfield Inn, and we hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Best regards,Gary RGeneral ManagerFairfield Inn Management Team

6/10 - 괜찮아요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Property is under construction and renovations. It wold be nice to know that prior to booking. They started working at 8:00 am on Thanksgiving morning and the Friday after. Not ideal.
2023년 11월에 2박 숙박함
답변 제공: Gary R 님, 2023년 12월 4일
Dear Michael,Thank you for sharing your feedback regarding your recent stay at our property. We appreciate your honest input, and we sincerely apologize for any inconvenience caused by the ongoing construction and renovations.Your concerns about not being informed of the construction prior to booking are valid, and we understand the importance of transparency in setting guest expectations. We regret any frustration or disruption caused by the construction work, particularly during the early morning hours on Thanksgiving and the following Friday. We acknowledge that this is not the ideal experience we strive to provide our guests.Please know that we take your feedback seriously, and we are working diligently to improve communication regarding our ongoing renovations. Your insights help us make necessary adjustments to ensure a more seamless and enjoyable stay for our guests.If there is anything specific you would like to share or if there are additional ways we can make amends for the inconvenience you experienced, please feel free to reach out. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future under more favorable circumstances.Thank you for choosing our property, and we appreciate your understanding during this period of improvement.Best regards,Gary R

2/10 - 너무 별로예요

LISA

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Will

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot h20....no tv......I will be filing a claim not to pay ...cant believe this is a marriott.....this cant be the first time youve heard this
2023년 11월에 1박 숙박함

8/10 - 좋아요

Garin Malosa

2023년 10월에 1박 숙박함
답변 제공: Daisy 님, 2023년 11월 4일
Awesome!! Thanks for the feedback we are glad you enjoyed your stay with us!