로체스터, 미네소타의 가족 여행 호텔

“Room was clean. Breakfast was average”

“From sweet Breck who checked us in and helped us find a room that worked for my husbands wheelchair to the afternoon clerk Josh who helped me heat up our dinner to the helpful lady at check out who helped me switch the charges to another card, everyone was wonderful! There is a reason this property is an award winner every year! They are outstanding! The wall full of award plaques is very indicative of the experience you’ll receive!!”

“The elevator was noisy and jerky when moving. It made me nervous so I ended up using the stairs.”

“The hotel is incredibly clean but badly in need of updating, especially for the price. My bed was not at all comfortable, which is very confounding and disappointing as they have to know most guests are Mayo patients and need good rest more than most. Will not be returning; the Hyatt is only slightly more expensive and MUCH nicer”

“The staff is wonderful, friendly and helpful. The shuttle to Mayo is very convenient and a great amenity.”

“Great pool fun and we loved the arcade games!”

“The room is pretty clean, but I overheard a conversation about housekeeping and the help desk person said housekeeping was done around every three weeks or so to the person asking. But that’s for an extended stay, which is still kinda long. Also, I don’t know what they clean with, but pet smells must be hard to get out of the rooms. It doesn’t stink or anything, but doesn’t smell fresh either. Also, I have rarely had everything I need in the room. They are usually missing something. The...