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데이즈 인 & 스위트 바이 윈덤 록키 마운트 골든 이스트 여행 후기

2 out of 5
데이즈 인 & 스위트 바이 윈덤 록키 마운트 골든 이스트
1340 N Wesleyan Blvd, US-301 Bypass & I-95 Exit 138, Rocky Mount, NC

이용 후기

4.8
평점 10 - 훌륭해요. 1003개 이용 후기 중 120개" "
평점 8 - 좋아요. 1003개 이용 후기 중 113개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 166개" "
평점 4 - 별로예요. 1003개 이용 후기 중 219개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 385개" "

4.6/10

청결 상태

6.4/10

직원 및 서비스

4.4/10

편의 시설/서비스

4.4/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Terrence Dion

좋아요: 직원 및 서비스
별로예요: 청결 상태
I reserved a nonsmoking room and it smelled of cigarettes. The bathroom door was broken and the shower was set on one hundred degrees. The night I checked into my room. I went to the office and asked if someone could replace my sheets and comforter in the morning. Needless to say it did not happen. So my stay was not that good. Hopefully everyone else will have a better experience.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Terrence Dion, Thank you for sharing your feedback with us. We appreciate your insights and apologize for any inconvenience you may have experienced during your stay. Your comments will be shared with the relevant departments for further review and improvement. We hope to have the opportunity to welcome you back in the future for a more pleasant stay.

6/10 - 괜찮아요

Leonard

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Smelled like smoke
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Leonard, We apologize if the smell of smoke impacted your stay. Your feedback is valuable for us to look into the matter and ensure a comfortable experience for all guests in the future. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Leonard J

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Leonard J,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are glad you had a great time with us, and we look forward to serving you again.

2/10 - 너무 별로예요

Vladimir

They canceled without notification
2024년 4월에 1박 숙박함
답변 제공: John 님, 2024년 4월 8일
I apologize for the inconvenience. The Hotel runs their nightly audit at 0300 am and any reservations not picked up by then have to be cancelled prior to changing the Hotel to the next day. I do not see notes of extra late arrival.

10/10 - 훌륭해요

Ajay

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was good
2024년 3월에 1박 숙박함
답변 제공: John 님, 2024년 3월 31일
Thank You

6/10 - 괜찮아요

Teresa

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Teresa, We appreciate you choosing to stay with us. Please feel free to reach out to us directly with any additional feedback you may have. We hope to welcome you back soon for an even better experience.

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price, quiet and decent amenities.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Richard,Thank you for your positive feedback on our affordable rates and peaceful environment. We are glad you found our amenities satisfactory during your stay. Your comments are truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

4/10 - 별로예요

JOANNE

Did not like the area.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello JOANNE, We appreciate your feedback and apologize for any inconvenience. Your comments will be shared with the team for future improvements. Thank you for staying with us.

6/10 - 괜찮아요

Melvin

별로예요: 청결 상태
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Melvin, We appreciate you choosing our hotel for your stay. Should you have any feedback to share, please reach out to us directly so we can address any concerns you may have. We hope to welcome you back in the future for an improved experience.

2/10 - 너무 별로예요

Brian

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was so bad that after we got to our room, I returned to the desk and asked for a refund. The room was horrible. There was issues with the room being “grayed” out at check in. The front desk called housekeeping, to confirm the room was clean. I heard the lady say it was. However, when we got into the room we stuck to the floor, the beds had dark stains on them. There were stains on the floor that looked like dry blood. The vertical surfaces were covered in dirt, there was some sort of brown staining on the furniture and there was actually poop in the toilet. The smell of weed was so strong, I’ve now washed my clothes and it’s not come out yet and all we did was walk into the place. There were people hanging out in the parking lot who were doing who knows what and a few vehicles looked like there were people sleeping in them. Worst place I’ve ever tried to stay!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Brian, We are sorry to hear about your experience and take cleanliness very seriously. Rest assured, we have shared your feedback with our team for further review. Should you wish to discuss this matter further, please reach out to our management directly for assistance.

4/10 - 별로예요

nicolina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty there was dust on the TV and hair/dirt on the floor, the handles to the faucet of the sink was dirty. We thankfully had our own blankets to put on top of the bed as we had been driving for 12 hours needed a place to sleep before driving another 7 hours it was too late in the evening to find something else, otherwise we certainly would have left.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello nicolina, We appreciate you taking the time to share your feedback with us. We strive to maintain high cleanliness standards and regret to hear about your experience. Your comments will be shared with our team for further review and improvement. We hope you will give us another chance to provide you with a better stay in the future.

4/10 - 별로예요

Autumn

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Autumn, We're sorry to hear that we fell short of your expectations. Please feel free to contact us directly with any specific concerns you may have from your recent stay. We value your feedback and hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Christina

가족 여행
It took a long time to get checked in. One duel was using bad language. They didn’t seem like they had things together.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Christina, We appreciate your feedback regarding your check-in experience and apologize for any inconvenience caused. We strive to provide a comfortable environment for all guests and will address your concerns with the appropriate team members to improve our services. Thank you for sharing your observations with us.

2/10 - 너무 별로예요

Jody

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I showed up at first was told that they were full even though I had a reservation. Then the person at desk complained that staff hadnt cleaned the rooms. Woman came in also complaining she had been turned away. Room was dirty. I will not stay here again.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
Hello Jody, We apologize for the inconvenience you experienced during your recent stay. We encourage guests to reach out to hotel management directly to address any concerns that may have arisen during their stay. Your feedback helps us to continually improve the guest experience.

2/10 - 너무 별로예요

Raysheen

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Raysheen, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any details so we can address your concerns accordingly. We value your input and are always striving to improve our services for our guests.

6/10 - 괜찮아요

Hartley

2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Hartley, We appreciate you choosing our hotel for your stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Deborah 님, Sandown

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at the property twice. Unfortunately it is what you pay for. Got no rest , prostitution visits room, room was not cleaned well. Dirty and lack of pillows. If you need a quick shower and cat nap might be worthy but not for a family or looking for a nights sleep. It’s unfortunate because the front desk staff are amazing and deserve better work environment.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Deborah, Thank you for taking the time to share your experience with us. We appreciate your kind words about our front desk staff. We apologize for any issues you encountered during your stay and understand your concerns. Our team works diligently to ensure a comfortable and safe environment for all guests. We encourage you to contact our management team directly to discuss your specific concerns further. We value your feedback and hope to have the opportunity to provide an improved experience in the future.

4/10 - 별로예요

Anna

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mal propre
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Anna, Thank you for sharing your feedback regarding the cleanliness of our hotel. We apologize for any inconvenience you may have experienced. We appreciate your valuable input and will address this matter with our housekeeping team to ensure improvements are made.

4/10 - 별로예요

Amy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Amy, We're sorry to hear that your stay with us was not up to your expectations. We value all feedback, and we encourage you to reach out to our hotel directly so we can address any specific issues you encountered. We appreciate your understanding and hope to have another opportunity to provide you with a more satisfying experience in the future.

10/10 - 훌륭해요

Gregory

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Gregory,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the future for another exceptional stay.

2/10 - 너무 별로예요

Andrea

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very dirty
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 25일
Hello Andrea, Thank you for bringing this to our attention. We are sorry to hear about your experience. We value feedback from our guests and will address this matter with our housekeeping team to ensure it does not happen again in the future.

8/10 - 좋아요

Antonio

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Antonio,Thank you for staying with us! We appreciate your positive rating and hope you had a great experience. Please feel free to reach out to us if you have any further feedback or if there is anything else we can assist you with.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello James,Thank you for choosing our hotel for your stay. We hope you had a wonderful experience and enjoyed your time with us. If there is anything specific you would like to share or any areas we could improve upon, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

6/10 - 괜찮아요

graciela

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Ceiling had blood splatter, the room had a strong cigarette smell the worst part was getting locked out of our room each day and having to go get our key reconnected . The room I reserved was unavailable when we checked in so they gave us another. Property was clean from outside convenient stores around but will definitely not be booking here again.
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello graciela, Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. We appreciate your acknowledgment of the cleanliness of our property and its convenient location. We have notified the appropriate departments regarding the issues you mentioned and will use your feedback to improve our services. We hope you will consider giving us another chance in the future.

4/10 - 별로예요

Monty

좋아요: 직원 및 서비스
별로예요: 청결 상태
The heat didn't work in the first room I was in. In the second room the TV didn't work. Disappointed.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Monty, We apologize for the inconvenience you experienced during your stay. We regret to hear about the issues with the heat in your first room and the TV in the second room. Our maintenance team has been alerted to address these concerns to ensure future guests don't encounter similar problems. Thank you for bringing these issues to our attention.

10/10 - 훌륭해요

Keishla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello Keishla,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting lack of upkeep of the room, smelled bad
Utterly nasty and smelly, unclean all around. Staff was friendly and that was the only positive to say about the stay.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Dear Guest, Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you may have experienced. We take cleanliness very seriously and will address your concerns with our housekeeping team. Our friendly staff is always here to assist guests with any requests. We appreciate your input and hope to have the opportunity to improve your experience in the future.

2/10 - 너무 별로예요

Eric

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here
This was the mist dirtiest place i have ever stayed in. The bathroom was filthy, pubic hair all iver the toilet, faucet was not bolted down, tub is filthy, not enough towels or wash clothes. The bed had dirt on it, floor was filty, tv remote did not work with the tv, no cover over the wire coming out of the wall for the cable wire. What else would you like to know? THEY SHOULD PAY YOU TO STAY THERE.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Eric, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Please reach out to our management team directly so they can address your concerns. Your satisfaction is important to us, and we value your input.

6/10 - 괜찮아요

LINDA

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I open the curtains cobb Webb's was in the corners of the window
2023년 11월에 7박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello LINDA, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our housekeeping team has been notified, and we will ensure that thorough checks are conducted in all rooms to address this matter. We appreciate your feedback as it helps us to continually improve our services.

4/10 - 별로예요

richard 님, Hallandale

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room in poor shape with items not working. Hot water was fine but took forever to come up.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello richard, Thank you for bringing your concerns to our attention. We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us and we will look into the issues you mentioned to ensure our rooms are in optimal condition. We appreciate your patience with the hot water delay and will address this matter with our team. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

2/10 - 너무 별로예요

Tamera

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well.,if you could see the pictures i took...we were there 30 minutes and left. Got my 100 dollar deposit back and no charge on room and left. The staff never ask anything or otherwd anything. And we were on our way to find another place at 9pm.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Tamera, Thank you for sharing your feedback with us. We are sorry to hear about your experience during your brief stay at our hotel. We appreciate the opportunity to address the issue and will take your comments into consideration for further improvements. Please feel free to contact our management team if you would like to discuss your concerns in more detail.

6/10 - 괜찮아요

Dorothy

2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Dorothy, We apologize for any inconvenience you may have experienced during your stay. Please feel free to reach out to us directly so we can address any concerns you may have had. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Jason

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Jason,We're sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and encourage you to reach out to us directly so we can address any specific concerns you may have had during your stay. Our goal is to provide exceptional service and we apologize for any inconvenience caused. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Sterling

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Sterling,Thank you for taking the time to leave us a rating. We are thrilled to see your high score and appreciate your positive feedback. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

4/10 - 별로예요

Lorletta

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Desk clerk had a nasty attitude
2023년 11월에 6박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Lorletta,We're sorry to hear about your experience with our desk clerk. We strive to provide exceptional service and will address this matter with our staff to ensure it doesn't happen again. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Maria

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Maria, Thank you for sharing your feedback with us. We regret to hear that your experience at our hotel did not meet your expectations. We strive to provide our guests with exceptional service and we apologize for any inconveniences you may have encountered during your stay. We value your input and will take your comments into consideration to improve our services. Please feel free to reach out to our management team with any further concerns you may have.

2/10 - 너무 별로예요

Mohamed

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I cant sleep all night because of the bed bugs. The room was dirty and floor as well the telephone was broken. The reception gave me the key and its not working. I need to returned back to reprogramming the key leaving my family waiting outside in the cold weather. I will never stay there again.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Mohamed, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 - 훌륭해요

Raymond

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Raymond,Thank you for taking the time to share your feedback with us. We truly appreciate your positive review of your recent stay at our hotel. It is always our goal to provide exceptional service and exceed our guests' expectations. We are delighted to hear that your experience with us was beyond amazing. We hope to welcome you back in the near future for another memorable stay.

2/10 - 너무 별로예요

Tonya

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Tonya, Thank you for sharing your feedback about your recent stay with us. We apologize for any inconveniences you experienced. We appreciate your comments and will take them into consideration as we continuously strive to improve our guest experience. If you have any further concerns, we recommend reaching out to our management team directly.

2/10 - 너무 별로예요

Phetnakhone

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was not cleaned very well. Had body hair throughout room and in places where it shouldn't have been. The tv did not work, heater also did not work, and shower head fell off when I turned it on. It nearly hit me in the face. The overall facility was in pretty bad shape! Do NOT recommend this place at all. Only saving grace was the service. The staff was friendly. I was very surprised that it was in service bc most Days Inns are nice.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Phetnakhone, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your kind words regarding our friendly staff. We have shared your comments with our housekeeping and maintenance teams to ensure that these issues are addressed promptly. We strive to provide a positive guest experience and appreciate your feedback as an opportunity for improvement.

2/10 - 너무 별로예요

Junior

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dont do it keep moving
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Junior, Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We appreciate all guest comments as they help us improve our services. Please feel free to reach out to our management team directly to discuss your concerns further.

4/10 - 별로예요

Pranav

별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Pranav, Thank you for taking the time we apologize for any inconvenience you encountered during your stay. We would appreciate if you reach out and share your comments with our management team for further review and improvement.

2/10 - 너무 별로예요

Tyler

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Tyler, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

6/10 - 괜찮아요

Jessica

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Jessica, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations. We value your input and will use it to improve our services. We hope you'll give us another chance to exceed your expectations in the future. Safe travels!

6/10 - 괜찮아요

Carter

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Carter, Thank you for taking the time to share your feedback with us. We appreciate your stay at our hotel and apologize for any inconvenience you experienced. We value all guest comments and will use them to improve our services. Please contact our management team directly to discuss any specific concerns you may have.

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Michael,Thank you for being a guest with us and for taking the time to share your rating with us. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

gaston 님, bonaventure

반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Friendly staff
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello gaston,Thank you for the kind words about our hotel and staff! We strive to create a pleasant and welcoming environment for all our guests. If there is anything else we can do to make your next stay even better, please let us know.

10/10 - 훌륭해요

Stephan

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Stephan,Thank you for taking the time to review our hotel. We are delighted that you had such a fantastic experience during your stay givent that you had rated us a perfect 10. We strive to provide exceptional service to all our guests and we are thrilled to know that we exceeded your expectations. We hope to have the pleasure of welcoming you back in the future.

2/10 - 너무 별로예요

Catherine

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your staff was friendly. Dead roach on floor and smelled of paraphernalia.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Catherine,Thank you for your feedback on our friendly staff. We apologize for any inconvenience caused during your stay. We appreciate you bringing these concerns to our attention and will address them with our team to ensure a better experience for future guests.

2/10 - 너무 별로예요

Seth 님, Glen Allen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place looked nothing like the photos. Not even broom cleaned. Bugs everywhere
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Seth,Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. We strive to provide a clean and comfortable environment for our guests, and we apologize for any inconvenience caused. We encourage you to reach out to our management team directly so they can further address your concerns.