테라스/파티오
예약 가능 여부 확인

햄프턴 인 & 스위츠 롬 여행 후기

2.5 out of 5
햄프턴 인 & 스위츠 롬
875 West 1st Street NW, Rome, GA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 293개 이용 후기 중 192개" "
평점 8 - 좋아요. 293개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 293개 이용 후기 중 17개" "
평점 4 - 별로예요. 293개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 293개 이용 후기 중 12개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Hyun J

2022년 4월에 1박 숙박함
답변 제공: Jennifer R. 님, 2022년 5월 20일
Thank you for scoring us with all 10s!! Till we meet again.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great at this property! Very clean
2024년 5월에 3박 숙박함
답변 제공: Jennifer R. 님, 2024년 5월 28일
Thank you for staying with us. We appreciate your feedback and rating us 5 out of 5. Hope to see you again soon.

10/10 - 훌륭해요

Danielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were amazing. They went above & beyond for our stay.
2024년 5월에 2박 숙박함
답변 제공: Jennifer R. 님, 2024년 5월 18일
Thank you for taking the time to let us know how we are doing. We appreciate you staying with us and the shoutout to our amazing team! Hope to see you again soon.

10/10 - 훌륭해요

Jerry

연인과의 여행
It was close to Berry College
2024년 4월에 2박 숙박함
답변 제공: Jennifer R. 님, 2024년 4월 24일
Hello! Thank you for your recent stay with us. Isn't Berry College just a beautiful campus. We appreciate your scoring us 5 out of 5. Hope to see you again soon.

10/10 - 훌륭해요

Orin 님, Albany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice confusing said Hampton inn at. Hilton.
2024년 4월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 4월 16일
Thank you for staying with us and taking the time to leave us a review. We look forward to seeing you again soon. Till we meet again.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Jennifer R. 님, 2024년 4월 24일
Thank you for staying with us. We hope you enjoyed your stay. We just wanted to let you know that we appreciate you scoring us with all 5's. We look forward to your next visit.

10/10 - 훌륭해요

Rosalind

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing. Absolutely loved my stay.
2024년 3월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 4월 24일
Hello! Thank you for your stay at Hampton Inn & Suites Downtown Rome, Ga. We appreciate the shout out to our awesome team members. Thank you for rating us 5 out of 5. We hope to see you again very soon.

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 4월 24일
Thank you for staying with us. We appreciate you taking the time rate us 5 out of 5. Till we meet again. Stay safe and well.

2/10 - 너무 별로예요

Alessandra

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Brooke

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast, clean and quiet rooms, easy check in
2024년 2월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 2월 26일
Thank you for scoring us 5 out of 5 we appreciate your visit to our newly renovated hotel. We are happy to hear that you enjoyed your stay and we hope to see you again soon. Stay safe and well.

10/10 - 훌륭해요

Pless

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean inside and outside. Breakfast was excellent.
2024년 2월에 2박 숙박함
답변 제공: Jennifer R. 님, 2024년 2월 26일
Thank you for your recent stay with us. We hope that you were able to enjoy our newly renovated guest rooms. Thank you for taking the time to let us know how we did. We look forward to your next visit. Take care.

10/10 - 훌륭해요

April

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk lady was absolutely amazing! Hands down the best!
2024년 2월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 2월 15일
Thank you for staying with us! We appreciate your feedback and the opportunity to provide you with a wonderful stay. We look forward to seeing you again soon.

10/10 - 훌륭해요

Vickie

연인과의 여행
Tidy very tidy
2024년 2월에 4박 숙박함
답변 제공: Jennifer R. 님, 2024년 2월 15일
Good morning! Thank you for your recent stay with us. We are happy to hear that you enjoyed your stay. We appreciate you scoring us with all 5's! Thank you again and we look forward to seeing you again soon.

2/10 - 너무 별로예요

Emilie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
One of our rooms had full-grown bed bugs on the beds.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jolyn

The property is in good shape and everything very clean and modern. Staff are all very friendly and helpful. Located a short distance from downtown with many restaurants to choose from. You can easily walk to eat or take the free (just a tip) shuttle.
2024년 2월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 2월 16일
Hello! Thank you for staying with us. We appreciate your feedback and are glad to hear that you are enjoying the renovations to the hotel. I hope you had fun riding the shuttle downtown. We look forward to seeing you soon.

8/10 - 좋아요

gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My biggest issue is the door that acts as door for closet and door for bathroom. It would not close all the way therefore there was no privacy in the bathroom
2024년 1월에 3박 숙박함
답변 제공: Jennifer R. 님, 2024년 2월 16일
Thank you for your recent stay. We appreciate your feedback, and we are sorry to hear about the privacy issue with the barn door. Thank you again for staying with us and we hope to see you again soon.

10/10 - 훌륭해요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 2월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 2월 16일
Good afternoon! Thank you for your recent stay with us. We appreciate you taking the time and letting us know how we are doing and giving us a 5 out of 5 rating. We look forward to seeing you again.

10/10 - 훌륭해요

Jim

2024년 2월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 4월 24일
Thank you choosing Hampton Inn & Suites for your last stay. We hope you enjoyed our newly renovated guest room. Thank you for giving us a 5 out of 5 rating. Hope to see you again soon.

10/10 - 훌륭해요

Donna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Jennifer R. 님, 2024년 1월 30일
Thank you for staying with us! We appreciate your feedback and you scoring us with all 10's!! We hope to see you again soon! Stay safe and warm!

10/10 - 훌륭해요

Toris 님, Rome

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was quick. The property and staff were excellent
2024년 1월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 1월 30일
Thank you for taking time to provide us with your valuable feedback. We appreciate you staying with us and thank you for mentioning our awesome team! We hope to see again soon. Till we meet again.

10/10 - 훌륭해요

Jason 님, West Bloomfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front Desk staff did an incredible job! Angela especially did a great job accommodating our party as well as my senior Father!
2024년 1월에 2박 숙박함
답변 제공: Jennifer R. 님, 2024년 1월 30일
Hello! Thank you for your stay with us. We appreciate your feedback especially about how great of a job that Angela did to take care of your family. We hope to see you again soon. Stay safe and well.

8/10 - 좋아요

J Curtis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast was not good!
2024년 1월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 1월 30일
Thank you for staying with us and providing your feedback. I'm sorry to hear about your experience with our breakfast menu. We will take your feedback into consideration, and we hope that you will give us another try when traveling to Rome, GA. Stay safe and well.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very clean. The staff was very friendly.
2023년 12월에 4박 숙박함
답변 제공: Jennifer R. 님, 2024년 1월 30일
Thank you for staying with us and taking time to leave us your feedback. We appreciate you kind words and hope to see you again soon. Stay safe and well.

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the staff were very nice. The lady at the front desk at night was super friendly and made sure we knew everything that was available.
2023년 12월에 2박 숙박함
답변 제공: Jennifer R. 님, 2024년 1월 30일
Thank you for staying with us. We appreciate your feedback and the kind words about our wonderful team! We look forward to seeing you again soon. Stay safe and well.

10/10 - 훌륭해요

april

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impressed.
The entire staff I encountered were friendly and helpful. After a loan, tiring day encountering Melissa at the front desk was a blessing. Most of the time you and counter staff who appear that they hate being there and can’t wait to leave. Everyone worked as if they had a part in the company! Room was very clean!!!!! I was really impressed. And will definitely book again.
2023년 12월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 1월 30일
Thank you for staying with us. We appreciate your feedback and the shout out to our awesome team especially Melissa. We look forward to having you back soon. Stay safe and well.

10/10 - 훌륭해요

Carolyn N.

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 1월 30일
Hello! Thank you for staying with us. We appreciate your feedback and scoring us with all 10's! We can't wait for you to see our renovated rooms. Till we meet again. Stay safe and well.

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 편의 시설/서비스
It was clean, friendly, and good cookies!
2023년 12월에 1박 숙박함
답변 제공: Jennifer R. 님, 2024년 1월 30일
Hello! Thank you staying with us. We can't thank you enough for taking time to let us know how we are doing. We can't wait for your next visit. See you soon. Stay safe and well.

6/10 - 괜찮아요

Dylan

가족 여행
2023년 11월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 17일
Thank you for staying with us. We appreciate you taking the time to let us know how we are doing. We look forward to seeing you again in the future. Stay safe and well.

2/10 - 너무 별로예요

Joel

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 7일
Thank you for staying with us and scoring us 5 out of 5! We hope to see you again soon!! Stay safe and well.

10/10 - 훌륭해요

Paula

2023년 10월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 7일
We appreciate your recent stay with us and thank you for taking the time to let us know how we are doing. Thank you for scoring us 10 out of 10! We hope to see you again in the future. Stay safe and well.

2/10 - 너무 별로예요

ROBIN

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
AC doesn’t work.
2023년 10월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 7일
Thank you for staying with us. I'm sorry to hear about the issue you had with the unit in the room not working. That was reported and fixed. We appreciate you bringing that to our attention. I hope you will give us another try when traveling to Rome, GA. Stay safe and well.

10/10 - 훌륭해요

Doris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 7일
Hello! Thank you for your recent stay with us. We appreciate you taking the time from your day to let us know how we are doing and scoring us 10 out of 10. Can't wait to see you next time. Stay safe and well.

4/10 - 별로예요

Allison

좋아요: 청결 상태
We booked a room with 2 queens for a family of 4 and were given a room with a single king when we arrived. No other rooms were available, so we were not able to change to an appropriate room. The love seat sized fold away bed is not an equivalent alternative. We specifically chose this hotel and room for the two queens. To work around the problem, we had to purchase an air mattress.
2023년 10월에 2박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 7일
Thank you for choosing Hampton Inn & Suites Downtown Rome for your hotel. I'm sorry to hear about the reservation situation. We are unfortunately having to adapt to a new reservation system and new front desk team members. I'm sorry that this inconvenienced you stay. We hope to see you and your family in the future. Stay safe and well.

6/10 - 괜찮아요

Gilmore Dean

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room was not ready when we checked in. Towels missing no hand soap or shampoo. We requested daily room services but we had to pick up or own supplies everyday.
2023년 10월에 5박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 7일
Thank you for taking time to let us know how we are doing. I'm sorry to hear about the issues you had during your stay. I hope that you will give us another chance when traveling to Rome, Ga. Stay safe and well.

10/10 - 훌륭해요

Johnathan

2023년 9월에 2박 숙박함
답변 제공: Jennifer R. 님, 2023년 11월 7일
Thank you for your recent stay. We hope you enjoyed your time with us. We appreciate you taking time to let us know how we are doing. Thank you for scoring us 5 out of 5. We look forward to seeing you again. Stay safe and well.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Jennifer R 님, 2023년 9월 19일
Thank you for staying with us! We appreciate you scoring us 10 out of 10! Hope to see you again soon. Stay safe and well.

10/10 - 훌륭해요

Wanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was amazing, breakfast was really good, rooms were clean. Overall it was a great stay and we will definitely return
2023년 9월에 2박 숙박함
답변 제공: Jennifer R 님, 2023년 9월 6일
Thank you for staying with us! We appreciate you scoring us 5 out of 5. We look forward to your next visit. Stay safe and well.

6/10 - 괜찮아요

Clinton

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Jennifer R 님, 2023년 9월 4일
Thank you for your recent stay! We appreciate you taking time to let us know how we are doing. We hope to see again in the future. Stay safe and well.

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 편의 시설/서비스
The google was clean and the staff were friendly!!
2023년 9월에 1박 숙박함
답변 제공: Jennifer R 님, 2023년 9월 2일
Thank you for staying with us and giving us a 5 out of 5. We look forward to your next visit. Till we meet again!

8/10 - 좋아요

Steven

2023년 8월에 1박 숙박함
답변 제공: Jennifer R. 님, 2023년 9월 25일
Thank you for staying with us. We appreciate you scoring us 4 out of 5. Please let us know how we can help you with scoring us with 5 out of 5. See you again soon. Stay safe and well.

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall great place to stay. Clean friendly staff. Carpet needs replacing in some areas that was my only critique.
2023년 8월에 1박 숙박함
답변 제공: Jennifer R 님, 2023년 8월 29일
Thank you for your feedback! I'm glad you were able to interact with our awesome team! We will be working in all guests rooms before the end of the year. Hope to see you again in the future.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스
The staff were really nice but we were disappointed to not receive a room on the non road side as requested. The street noise is pretty loud at night
2023년 8월에 1박 숙박함
답변 제공: Jennifer R 님, 2023년 8월 29일
Hello! Thank you for taking time to provide us with your feedback. We are sorry you weren't able to get a city view on your last stay. We hope that you will give us another chance when traveling to Rome, Ga. Have a wonderful day!

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and location
2023년 8월에 2박 숙박함
답변 제공: Jennifer R 님, 2023년 8월 29일
Thank you for scoring us 5 out of 5! We look forward to your next visit. I hope you have a good day!

6/10 - 괜찮아요

james

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Generally OK. My big issues; bathroom trash from the previous guest was not properly emptied (there was still gross trash in it). Also lotion and body wash ran out
2023년 7월에 2박 숙박함
답변 제공: Jennifer R 님, 2023년 7월 31일
Thank you for taking time to let us know how we are doing. I apologize for the condition that you found your room upon check in to include the empty soap/lotion and dirty trash can. These issues will be discussed with the proper departments. We hope that you will give us another try when traveling to Rome, GA in the future. Stay safe and well.

8/10 - 좋아요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was quiet, room was nice and large, somehow I booked an accessible room. Breakfast had decent selection of food.
2023년 7월에 1박 숙박함
답변 제공: Jennifer R 님, 2023년 7월 21일
Thank you for taking the time to let us know how we did. We are glad to hear that you enjoyed your room we look forward to seeing you soon.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Jennifer R 님, 2023년 7월 25일
Thank you for scoring us 5 out of 5! We appreciate you and we hope to see you again soon!

6/10 - 괜찮아요

ROY

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Jennifer R 님, 2023년 7월 25일
Thank you for taking time to let us know how we are doing. We hope you see you again soon. Till we meet again.

4/10 - 별로예요

Gwynn

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There was construction going on during my stay. It was inconvenient in that we have to do things in order to avoid construction.
2023년 6월에 4박 숙박함
답변 제공: Jennifer R 님, 2023년 7월 25일
Sorry for the inconvenience. WE hope you will give us another chance and take a look at the end product and more to come.

6/10 - 괜찮아요

Colleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is under major construction and no one was told. We’re here with a softball team and you have to take the service elevator to get to the rooms. There is also no breakfast. None of this was told to us beforehand. Way too much money for all the inconvenience.
2023년 6월에 1박 숙박함