“We were unable to stay as they had booked us into an upstairs unit instead of ground level. There was no lift or any body prepared to help us with luggage to try to get up the stairs. We are an elder couple and we were in Townsville for my husband to have eye surgery. He had to stay in Townsville to be able to return to the hospital for after surgery care. Very disappointing!”
“We were unable to stay as they had booked us into an upstairs unit instead of ground level. There was no lift or any body prepared to help us with luggage to try to get up the stairs. We are an elder couple and we were in Townsville for my husband to have eye surgery. He had to stay in Townsville to be able to return to the hospital for after surgery care. Very disappointing!”
Thomas and Noela