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Hugo and Carter's Lodge Rotorua NZ

3.5 star property
Rotorua guesthouse in Springfield with free parking

Choose dates to view prices

Photo gallery for Hugo and Carter's Lodge Rotorua NZ

Front of property
Exterior
Twin Room | Premium bedding, desk, iron/ironing board, free WiFi
Twin Room | Living area | TV, fireplace
Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Kitchen
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Furnished patio
Separate sitting area
Fireplace
Heating
Kitchenette
Refrigerator
TV
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Furnished patio
Separate sitting area
Fireplace
Heating
Kitchenette
Refrigerator
TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
409 Old Taupo Road, Rotorua, 3015

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

About this property

Hugo and Carter's Lodge Rotorua NZ

Guesthouse near Skyline Rotorua
A terrace, a garden, and a bar are just a few of the amenities provided at Hugo and Carter's Lodge Rotorua NZ. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and smoke-free premises
  • Luggage storage
Room features
All guestrooms at Hugo and Carter's Lodge Rotorua NZ feature comforts such as fireplaces and premium bedding, as well as perks like furnished patios and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Separate sitting areas, kitchenettes, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available for a fee: NZD 25 per person
  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • In-room kitchenette
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Refrigerator

More

  • Desk
  • Fireplace
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Breakfast is available by reservation only and must be requested in advance.

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 25.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hugo Carter's Lodge Rotorua NZ
Hugo Carter's Lodge NZ
Hugo Carter's Rotorua NZ
Hugo Carter's NZ
Hugo And Carter's Rotorua Nz
Hugo and Carter's Lodge Rotorua NZ Rotorua
Hugo and Carter's Lodge Rotorua NZ Guesthouse
Hugo and Carter's Lodge Rotorua NZ Guesthouse Rotorua

Frequently asked questions

Is Hugo and Carter's Lodge Rotorua NZ pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hugo and Carter's Lodge Rotorua NZ?

Self parking is free at this property.

What time is check-in at Hugo and Carter's Lodge Rotorua NZ?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Hugo and Carter's Lodge Rotorua NZ?

Check-out is at 10 AM.

Where is Hugo and Carter's Lodge Rotorua NZ located?

Located in Springfield, this guesthouse is within a 15-minute walk of Springfield Golf Club and Te Puia New Zealand Maori Arts and Crafts Institute. Whakarewarewa Hot Springs and Rotorua Golf Club are also within 1 mi (2 km).

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Hugo and Carter's Lodge Rotorua NZ Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.8/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Karin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Old style lodge with nice interior

I start with the things I did not like: do not book this facility in case you do not own a NZ SIM card or any other option to make phone calls at reasonable prices. The owner is not on site, hence there is no reception. Instead he will call you and give you a door access code. In my case this needed two calls, which cost me in total nearly 100 NZ $ ... Also the lodge was very hard to find, which needed the second call, to guide me to the right house. So if you have a cheap option to phone, no problem. The lodge itself is very nice, delicate furniture, expensive leather chairs. There is even an open fire place in the shared living room. Internet is fast, you have a basket with beverages in the room - each item is 2 NZ $ We spent there 4 nights, but we did not get any service. No dust pin was emptied (which was already quite full) and no towels where changed. No cleaning of the room. The location is a little bit offside the town, so without a car you cannot reach this place well. Overall the room was nice and it was quiet. So if you do not mind the above mentioned issues it is worth staying there.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable place to stay

It is a very nice, cosy and quiet place to stay. It will be great if there is a microwave to heat food.
Stayed 2 nights in Nov 2018

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities, room comfort

Clean and comfortable

Place was clean and comfortable. Only thing missing was a microwave.
Stayed 1 night in Jul 2018

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Très belle chambre, cependant très impersonnel nous avons eu uniquement un contact téléphonique.
Stayed 1 night in Jun 2018

8/10 Good

Charlene, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort

Nice lodge close to Te Puia Maori experience

Overall great lodge in a quiet location close to Te Puia Maori experience. Lovely to have a shared living room with a kitchenette so you could spend time relaxing. The only thing missing was a microwave or hot plate to heat stuff if you wanted to. It was not staffed on arrival, you were asked to call and get the lock access code, but this was made clear on our booking. We did not actually meet them in person. When we arrived the room was unmade, but this was quickly rectified after a phone call. She was very apologetic and explained why it had happened. We met the housekeeping staff as they came to clean the room, and they were quite pleasant and helpful, giving us ideas of where to visit locally for the best experience in Rotorua. We had to stay an extra night and our hostess was very accommodating of our request. Overall a great stay. Would return again.
Stayed 2 nights in Mar 2018