Holiday Inn Express Sacramento Convention Center, an IHG Hotel

Property class: 3

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Reviews

7.6 out of 10
Good
Near Sacramento Convention Center and Golden 1 Center, Holiday Inn Express Sacramento Convention Center, an IHG Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a gym. In addition to a business center, guests can connect to free in-room WiFi.

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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About the neighborhood

Located in Downtown Sacramento, a neighborhood in Sacramento, Holiday Inn Express Sacramento Convention Center, an IHG Hotel is near a metro station. El Rancho Bowl and William Land Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Arden Fair Mall and K Street Mall. Check out an event or a game at Golden 1 Center, and consider making time for Cal Expo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Sacramento travel guide
Map
728 16th St, Sacramento, CA, 95814

What's nearby

  • A large brick building with arched windows and columns, surrounded by a well-maintained lawn and trees.
    Sacramento Convention Center
    7 min walk - 0.6 km
  • An ornate church interior with high ceilings, stained glass windows, and a central altar.
    K Street Mall
    8 min walk - 0.7 km
  • A large white neoclassical building with a dome and columns, surrounded by trees and a clear blue sky.
    California State Capitol
    13 min walk - 1.1 km
  • A cityscape with modern skyscrapers, a river, and a bridge.
    Golden 1 Center
    18 min walk - 1.5 km
  • Memorial Auditorium
    5 min walk - 0.5 km

Getting around

  • Sacramento Valley Station
    6 min drive
  • 12th and I Station
    9 min walk
  • Sacramento Intl. Airport (SMF)
    19 min drive

Restaurants

  • La Costa Cafe
    6 min walk
  • Public Market Bar
    9 min walk
  • Mikuni
    5 min walk
  • Cafeteria 15L
    8 min walk
  • Noah's Bagels
    9 min walk

About this property

Holiday Inn Express Sacramento Convention Center, an IHG Hotel

  • Hotel near Sacramento Convention Center
  • Near Golden 1 Center, Holiday Inn Express Sacramento Convention Center, an IHG Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
  • You'll also find perks like:
    • A 24-hour front desk, free newspapers, and multilingual staff
    • Smoke-free premises and a front-desk safe
  • Room features
  • All 132 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with hair dryers
    • TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Sacramento Convention Center, an IHG Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 25 lbs per pet. There's a fee of USD 75 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Holiday Inn Express Sacramento Convention Center, an IHG Hotel?

Check-in begins at 3 PM.

What time is check-out at Holiday Inn Express Sacramento Convention Center, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Express Sacramento Convention Center, an IHG Hotel located?

Located in Downtown Sacramento, this hotel is within a 15-minute walk of Governor's Mansion State Historic Park and Sacramento Convention Center. Golden 1 Center and California State Capitol are also within 1 mi (2 km). 12th and I Station is 9 minutes by foot and Alkali Flat-La Valentina Station is 11 minutes.

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Reviews

Holiday Inn Express Sacramento Convention Center, an IHG Hotel Reviews

7.6

Good

8.2

Cleanliness

7.8

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 270 out of 999 reviews
Rating 8 - Good. 388 out of 999 reviews
Rating 6 - Okay. 209 out of 999 reviews
Rating 4 - Poor. 89 out of 999 reviews
Rating 2 - Terrible. 43 out of 999 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was closed.
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book

This hotel is abandoned and had been for well over a year when Hotels.com allowed me to book a stay. Trust in Hotels.com is basically evaporated because they sent me and my family to a boarded up broken window property and then acted as if it wasn’t really their fault. We were rebooked and Hotels.com paid the difference but this was the very least they could do after they endangered my family.
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good Location near down town Sacramento & affordable Cost.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

In Sacramento on business. Nice, friendly staff, helpful and kind. My room was comfortable and clean. Easy access.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The breakfast was great - lots of variety. Friendly staff. Room was very nice.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

turist

everything was great walking distance to everything in the center of the city. the only thing the I don't like is the ask me for $150.00 deposit and take 8 days to refund my Money and thats is not cool other then that everything was awesome
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff & actual room was nice but outside construction was filthy!
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location easy in and out of Sacramento-very little water would run out of the sink faucet.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love my stay.

Great hotel and excellent service as well quality. Strongly recommended.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good and affordable place to stay in Downtown Sac.

My stay here was good. The Staff were great The Breakfast was good The hotel itself is a bit dated, but seems to be under repair /renovation. The location was about a half a block from the Governors Mansion and within walking distance of many food and entertainment options. I would stay here again.
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t waste your money here

This hotel definitely needs a lot of attention and care. The room was dirty. Trash on the floor. Rusted hinges, stained caulk, cracked toilet tank and shower head/pipe loose and coming out of the wall with a big goop of caulk that did not help. WiFi doesn’t work if your room is at the opposite end of the hotel so we had to move rooms. Breakfast is below average. This hotel needs to have the rooms updated, remodeled or the price should be cut in half so you pay for what you get. Don’t waste your money
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was old and dated. I had booked two rooms. The one smelled like urine. The young man at the front desk was very helpful and immediately moved me into another room. The beds were hard, and the next morning, the elevator was broken. There were a lot of homeless all over the property.
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
This is an older hotel that shows its wear. There was a “chemical” odor in our room that gave us headaches. The front desk person was very nice and tried to find is a different room but it had an odor too. The staff was incredibly friendly but the property itself was very disappointing. There were no screens on the windows, which opened so we were unable to keep the windows open for too long.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Family Trip

Very scary neighborhood.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was in room 3033, I was woken up by cussing and arguing from the overwhelming homeless population outside my room. I should have be alerted of the noise factor at room selection.
Stayed 3 nights in Jan 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
It is in a rough neighborhood. It is old. The building is old. The elevator was small and crippy. The water faucet knot was not working. The hair dryer was not working.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Ok

Nothing outstanding about the rooms/building. Free parking is a plus. There is free breakfast but very basic things. Good for short stay.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable, great service, great breakfast. Rooms and hallways outdated but it looks like they are in process of remodeling. I would stay here again but
Stayed 3 nights in Jan 2020
Verified review

4/10 Poor

There was loud fighting next to our room around 3am. Cops were called and kept us awake. Very disappointing
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!!

Great location, restaurants & pubs within walking distance. The staff was super nice & let us check in early. We got an executive room because we were meeting friends for new years eve. Great room for this, had a couch & a little wet bar. Super nice breakfast included, scrambled eggs, link sausages, etc....a real sit down kind of breakfast which saves you about 12/per person per meal for your average coffe shop breakfast. Yummy coffee too!
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine. Not fancy. Plastic cups. A good value
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great hotel for a great price!

Overall this was a great hotel for the price. I cannot complain about anything. The only thing I disliked was the breakfast meats in regards to the Turkey Sausage which wasn’t that great, however, there are other breakfast options. I’d recommend this hotel to my friends and family. For the price you can’t complain.
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had a funky and moldy smell, not coming back here again.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Lobby is updated but that’s it. Our room was old and still had popcorn ceiling. We were at the 2nd floor and the ceiling kept squeaking as people walked by in the room above us. Housekeepers were loud as they were cleaning the other rooms... talking and yelling at each other. Had to call the front desk to make them stop. Front desk people were nice and helpful though..
Stayed 3 nights in Dec 2019