외관

퀄리티 인 새크라멘토 컨벤션 센터 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 263개" "
평점 8 - 좋아요. 1001개 이용 후기 중 404개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 202개" "
평점 4 - 별로예요. 1001개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 50개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Rachel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was clean and quiet with easy parking and 3 blocks from the Convention Center.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Dear Rachel,Thank you for your review! We're delighted to hear that you found our hotel clean, quiet, and conveniently located near the Convention Center. We strive to provide a comfortable and convenient stay for our guests, and we're thrilled that we met your expectations. We appreciate your support and hope to welcome you back in the future!SincerelyHotel Manager

6/10 - 괜찮아요

Rasmyah

좋아요: 청결 상태
별로예요: 직원 및 서비스
Average hotel, convenient location. The staff member who completed the check-in was very nice, however the overnight employee was extremely rude and not friendly, accused us that we were being loud and guests were complaining, however the guests that were complaining were on the opposite side of the hotel from us and were referring to others. We were running a little behind with checking out, and checked out 30 minutes after we were supposed to (11:30a) and received a rude phone call and a an obnoxious knock right after the phone call.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Dear Rasmyah,Thank you for taking the time to share your feedback. We sincerely apologize for the behavior of our overnight staff and the inconvenience caused during your stay. We have addressed this issue internally to ensure it doesn't happen again. We appreciate your understanding and hope you will give us another chance to provide you with a better experience in the future.SincerelyHotel Manager

8/10 - 좋아요

Chaney 님, el derado

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I read many of the reviews and I decided to stay here. I had no problems. There were homeless around but I always felt safe. Room was nice and I found the staff to be awesome. I’d stay there again.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Chaney,Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that you had a positive stay overall and that you found the room nice and the staff awesome. Your safety and comfort are important to us, and we're pleased to know that you felt safe despite the presence of homeless individuals nearby. We appreciate your feedback and look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Dora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Dora,Thank you for your fantastic rating and for choosing to stay with us. We're thrilled to hear that you had a wonderful experience during your time here. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay whenever you're in the area.Sincerely,Hotel Manager

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and surprisingly quiet the night I stayed. Unfortunately the water was not draining when I took a shower. Not fun.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 14일
Dear Guest,Thank you for taking the time to share your feedback. We are glad to hear that you found our hotel clean and quiet during your stay. However, we apologize for the inconvenience you experienced with the water drainage in the shower. Please rest assured that we will investigate the issue and take appropriate measures to ensure it is resolved promptly. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to get,
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 29일
Dear Guest,Thank you for taking the time to share your feedback. We're pleased to hear that you found our location easy to access. Your positive comments are appreciated, and we hope you had a comfortable stay. If there are any specific areas where we can further enhance your experience and earn that extra star, please let us know. We look forward to welcoming you again on your future visits.Sincerely,Hotel Manager

10/10 - 훌륭해요

Bob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to many restaurants and places of interest.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Bob,Thank you for your feedback! We're glad to hear that our hotel's convenient location near restaurants and places of interest added to your overall experience. We strive to provide a comfortable and enjoyable stay for all our guests. We hope to welcome you back soon for another great experience.SincerelyHotel Manager

10/10 - 훌륭해요

Ryan

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Ryan,Thank you for your excellent rating and for choosing to stay with us. We are delighted to hear that you had a great experience during your time here. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay whenever you're in the area.Sincerely,Hotel Manager

10/10 - 훌륭해요

Morgan

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Morgan,Thank you for your outstanding rating and for choosing to stay with us. We are thrilled to hear that you had a fantastic experience during your time here. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay whenever you're in the area.Sincerely,Hotel Manager

10/10 - 훌륭해요

Debora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 12일
Dear Debora,Thank you for your excellent rating on Expedia. We're delighted to hear that you had a wonderful experience during your stay at our hotel. If there is anything specific you enjoyed or any suggestions you have for improvement, please let us know. We look forward to hosting you again in the future.SincerelyHotel Manager

10/10 - 훌륭해요

Nova

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 2일
Dear Nova,Thank you for your perfect rating and review on Expedia! We're thrilled to hear that you had a fantastic experience during your stay. We appreciate your feedback and are delighted that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future.SincerelyHotel Manager

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 22일
Dear Christopher,Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you had a positive experience. We look forward to welcoming you back in the future.SincerelyHotel Manager

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 20일
Dear Christopher,Thank you for the excellent 5-star rating! We're delighted to hear that you had a fantastic experience during your stay. Your feedback means a lot to us, and we can't wait to have the pleasure of welcoming you back for another wonderful visit.SincerelyHotel Manager

8/10 - 좋아요

Machelle

연인과의 여행
좋아요: 청결 상태
We liked the location, basic breakfast
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 15일
Dear Machelle,Thank you for your feedback! We're delighted to hear that you enjoyed the convenient location and found the breakfast satisfactory. Your comments help us understand what our guests appreciate, and we'll continue to strive for excellence in these aspects. If there's anything else you'd like to share or if you have suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another pleasant stay!SincerelyHotel Manager

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 12일
Dear Cynthia,Thank you for your excellent rating and positive feedback! We're thrilled to hear that you found our hotel clean, enjoyed the breakfast, appreciated the free shuttle, and had a smooth check-in and check-out experience. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.SincerelyHotel Manager

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best stay in Sacramento
It was awesomely close to great food and drink
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 8일
Dear Stephen,Thank you for sharing your positive feedback with us. We are thrilled to hear that you enjoyed the convenient proximity to excellent dining and beverage options during your stay. We hope to have the pleasure of welcoming you back for another enjoyable experience in the near future.SincerelyHotel Manager

8/10 - 좋아요

Norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good room, good location.
Good place and location-close to many restaurants that you can walk to. Parking is snug but very good lighting. Don’t try to find the address with google maps, it was way off. Skip the room coffee and the free breakfast if you want a good breakfast. Room was good. There is a good coffee shop around the corner.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 8일
Dear Norman,We appreciate your feedback and are pleased to hear that you enjoyed our convenient location near various restaurants. Your comments regarding parking and lighting are noted, and we will look into improving the address accuracy for our guests' convenience. We also appreciate your suggestions about the room amenities and breakfast options. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.SincerelyHotel Manager

10/10 - 훌륭해요

Gaylene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice & easy stay.
Our stay was for personal medical appointments at Sutter. The desk people were friendly and helpful directing us to eating places in the area. The only changes I would suggest would be longer black out curtains in the window.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 30일
Dear Gaylene,Thank you for sharing your feedback with us. We're pleased to hear that our friendly and helpful staff contributed to a positive experience during your stay. We appreciate your suggestion regarding the curtains and will certainly consider this for future improvements. We hope to welcome you back for another comfortable stay.SincerelyHotel Manager

2/10 - 너무 별로예요

Maryanne

2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 26일
Dear Maryanne,Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. We value your input and would appreciate more details to address the specific issues you encountered during your stay. Your satisfaction is our priority, and we hope to have the opportunity to make amends in the future.SincerelyHotel Manager

10/10 - 훌륭해요

Anant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 23일
Dear Anant,Thank you for the fantastic 5-star review! We are thrilled to hear that you had a great experience. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional stay in the future.SincerelyHotel Manager

8/10 - 좋아요

Luis

가족 여행
좋아요: 직원 및 서비스
For my stay, I was looking for something close to the expo. So I was super happy that I was super close, so no complaints here.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 11일
Dear Luis,We are delighted to hear that our hotel's proximity to the expo added value to your stay. Thank you for taking the time to share your positive experience, and we hope to have the pleasure of welcoming you back soon.SincerelyHotel Manager

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 11일
Dear Scott,Thank you for the fantastic rating! We're thrilled to hear that you had a wonderful experience. We can't wait to welcome you back for another great stay.SincerelyHotel Manager

10/10 - 훌륭해요

Patrick

I checked in late and the attendant was very friendly, helpful and professional I would highly recommend
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 25일
Dear Patrick,Thank you for choosing our hotel and sharing your positive experience with us. We're delighted to hear that our staff provided friendly, helpful, and professional service during your late check-in. We greatly appreciate your recommendation and look forward to welcoming you back in the future.SincerelyHotel Manager

10/10 - 훌륭해요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You can see the attention to detail that the owners put in place, a very comfortable and convenient stay.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 20일
Dear Lisa,Thank you for your review! We're thrilled to hear that you appreciated the attention to detail that we put into making your stay comfortable and convenient. We strive to provide an exceptional experience for our guests, and your feedback is greatly appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.SincerelyHotel Manager

4/10 - 별로예요

daniel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 16일
Dear Daniel,Thank you for your feedback. We apologize that your experience fell short of your expectations, resulting in a rating of 2 out of 5. We value your opinion and would appreciate any additional details you can provide about your stay to help us improve. We strive to deliver exceptional service and accommodations, and we apologize for any shortcomings you encountered. We hope to have the opportunity to make it right in the future.SincerelyHotel Manager

4/10 - 별로예요

Pierre

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Don't go there unless you have no other choice
Place is ol and not too well maintenained. Service was poor and the breakfast was horribly bad. But the room was relatively clean.
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Pierre,Thank you for taking the time to provide your feedback. We apologize for falling short of your expectations during your stay. We appreciate your comments regarding the cleanliness of the room. We are sorry to hear that you found our place to be old and not well-maintained. We are constantly working on improving our facilities to ensure a better experience for our guests. We also apologize for the poor service you received and the unsatisfactory breakfast experience. Your feedback will be shared with our team to address these concerns and make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.SincerelyHotel Manager

6/10 - 괜찮아요

Jose

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 10일
Dear Jose,Thank you for sharing your rating with us. We appreciate your feedback and would love to hear more about your experience to understand how we can improve. If there's anything specific you would like to mention, please feel free to reach out to us. We hope to have the opportunity to provide you with a better stay in the future.SincerelyHotel Manager

10/10 - 훌륭해요

Jose

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 10일
Dear Jose,Thank you for your fantastic rating! We are thrilled to hear that you had a perfect 10 experience during your stay with us. We appreciate your feedback and hope to have the pleasure of welcoming you back soon for another exceptional stay.SincerelyHotel Manager

6/10 - 괜찮아요

gail

별로예요: 청결 상태
I chose the hotel based on being able to park a 9' tall van and that worked out well. It is also reasonably walkable. The room surfaces seemed clean, but the carpet was disgusting. I did not ever walk barefoot in the room.
2023년 10월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 27일
Dear Gail,Thank you for choosing our hotel and for your feedback. We're pleased that our parking accommodated your 9' tall van and that the location was convenient for walking. We apologize for the issue with the carpet, and we'll ensure it's thoroughly cleaned to provide a more comfortable stay in the future. Your input is valuable to us.SincerelyHotel Manager

8/10 - 좋아요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 20일
Dear Andrea,Thank you for your feedback and for choosing our hotel for your stay. We appreciate your rating of 8 out of 10 and hope you had a pleasant experience overall. We value your business and look forward to serving you again in the future.SincerelyHotel Manager

8/10 - 좋아요

Beverly

가족 여행
좋아요: 직원 및 서비스
All around the building was well taken care of, and the Office Personnel was Wonderful, very helpful and friendly. A lot of homeless people, but all seemed friendly enough we weren’t really scared.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Guest,Thank you for your review of our hotel. We are pleased to hear that the building was well taken care of and that our office personnel provided wonderful, helpful, and friendly service. We understand your concern about the presence of homeless people in the area, but we are glad to know that they seemed friendly and that it did not cause any discomfort during your stay. We appreciate your feedback and hope to welcome you back for another positive experience in the future.SincerelyHotel Manager

8/10 - 좋아요

Irving

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Irving,Thank you for rating our hotel 4 out of 5 on Expedia. We appreciate your feedback and hope you had a pleasant stay with us. If there is anything we can do to improve for your next visit, please let us know. We look forward to welcoming you back in the future.SincerelyHotel Manager

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Eva was very helpful and kind. The location lends itself to noise, but is extremely convenient for Golden 1 center events with parking. I appreciated the exterior locks to the property.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Amber,Thank you for your review of our hotel. We are delighted to hear that Eva was helpful and kind during your stay. We understand that the location may be noisy, but we are glad that it is extremely convenient for Golden 1 Center events, with parking available. We appreciate your feedback regarding the exterior locks, as guest safety is our top priority. We value your input and hope to have the opportunity to welcome you back in the future.SincerelyHotel Manager

8/10 - 좋아요

Rodney

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 10일
Dear Rodney,Thank you for your review! We appreciate your positive rating and feedback. We would love to know how we can earn that fifth star from you next time. Please let us know if there's anything specific we can do to improve your experience. We hope to have the opportunity to welcome you back in the future.SincerelyHotel Manager

4/10 - 별로예요

Harry

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I tried to save a little money. If you can afford another $30 or $40 a night highly suggest going to another hotel nearby. I didn't expect luxury, but nor did I expect a room that smelled like mold and mildew.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 13일
Dear Guest,We apologize for the unpleasant experience you had during your stay. We understand that the room smells like mold and mildew was disappointing and not what you expected. We take your feedback seriously and will address this issue to ensure a better experience for our guests.SincerelyHotel Manager

4/10 - 별로예요

Chadwick 님, Sacramento

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy. Homeless people sleeping in the parking lot.
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 7일
Dear Chadwick,Thank you for your review. We apologize for any inconvenience caused by the noise and homeless individuals in the parking lot. We take these concerns seriously and will address them with our team to ensure a more peaceful and secure environment for our guests. We appreciate your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future.SincerelyHotel Manager

10/10 - 훌륭해요

Erendira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 30일
Dear Erendira,Thank you so much, Erendira, for the amazing 10 out of 10 rating! We are thrilled to hear that you had a fantastic experience at our hotel. Providing exceptional service and ensuring our guests have a remarkable stay is our top priority. We appreciate your kind feedback and look forward to welcoming you back in the near future!SincerelyHotel Manager

6/10 - 괜찮아요

Oleg 님, Calgary

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
lot's of homeless people around the property, also some sketchy people passing through the backstreet all the time. Breakfast is pretty light.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 30일
Dear Oleg,Thank you for taking the time to provide your feedback. We are sorry to hear about your concerns regarding the homeless presence in the area and any discomfort caused by individuals passing through. We strive to ensure the safety and security of all our guests and are constantly working with local authorities to address any issues that may arise. As for breakfast, we appreciate your input and will take it into consideration as we continue to enhance our offerings. We hope you give us another opportunity to provide you with a pleasant stay in the future.SincerelyHotel Manager

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good stay
Nice room, ok area.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 21일
Dear Stephen,Thank you for your feedback. We're glad to hear that you enjoyed your room. If there's anything specific about the area that you think could be improved, please let us know. We value your opinion and hope to welcome you back again soon.SincerelyHotel Manager

10/10 - 훌륭해요

Brigitte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 21일
Dear Brigitte, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

6/10 - 괜찮아요

Margaret 님, Reno

단체 여행
좋아요: 청결 상태
Great location for attending events at the UC Davis Health Pavilion (we went to see a musical theater production), and there's a good restaurant practically attached to the building, but it really is just a basic, aging motel. Service was practically non-existent (and my companion left a pillow that they were not willing to ship back to her), breakfast offerings were sparse, and the drywall in the bathroom was cracking. The room was clean, however, and the security (gates requiring key card entrance) was somewhat comforting considering the area. Parking was available but tight. Recommended for practicality, but not for a fun "vacation" stay.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 4일
Dear Margaret,Thank you for your feedback! We appreciate your positive comments about our convenient location and the nearby restaurant. We're sorry to hear about the issues you experienced during your stay, including the service and breakfast offerings. Your feedback about the room's condition and security is noted. We apologize for any inconvenience with the pillow. We'll work to improve these aspects to ensure a better experience for our guests. We hope to have the opportunity to welcome you back in the future.SincerelyHotel Manager

10/10 - 훌륭해요

Jim

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 15일
Dear Jim,Thank you for taking the time to share your 5 out of 5 rating on Travelocity regarding your recent hotel stay. We greatly appreciate your positive feedback! We're thrilled to hear that you had such a fantastic experience during your stay with us. Our team works hard to provide top-notch service and a comfortable environment for our guests, and it's rewarding to know that we met your expectations. If you have any specific highlights or memorable moments from your stay that you'd like to share, please feel free to let us know. Your insights can be helpful for future travelers looking for a great place to stay. Once again, thank you for choosing our hotel.SincerelyHotel Manager

2/10 - 너무 별로예요

Ting

2023년 8월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 15일
Dear Ting,I'm sorry to hear that your experience at the hotel was disappointing. Your feedback is valuable, and I'd like to know more about what specifically went wrong during your stay. This will help potential travelers make informed decisions. Please share your detailed concerns, and I'll do my best to assist you further.SincerelyHotel Manager

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price and location were the best parts of this place! The perfect midtown location for my trip, I’m not an avid walker but everything I needed was within walking distance. Other reviews mention that the rooms are small, but as I was traveling alone this wasn’t an issue. The place hasn’t been updated in a while but the rooms are clean and they have everything you’d need. Check in/out was super fast. The pool, unfortunately was closed due to a failed inspection so we were unable to use it during our stay. I will be staying here again for my next trip.
2023년 8월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 4일
Dear Joseph,Thank you for sharing your feedback! We're delighted to hear that you enjoyed our prime midtown location and affordable pricing. Our team strives to provide a comfortable and clean environment for all our guests. We apologize for the inconvenience regarding the pool closure but are glad that it didn't overshadow your overall experience. We look forward to welcoming you back on your next trip!SincerelyHotel Manager

4/10 - 별로예요

Lucille

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was basic and the bed comfortable. The bed linens were clean but shabby with holes in the edges of the coverlets. We were provided with two very thin bath towels, one was worn bare in the middle. We asked for 4 towels and the two we had were replaced with two more. The advertised pool was closed and locked for safety reasons, since 2 months prior. Breakfast was waffles, Cheerios or Raisin Bran cereal, or yoghurt. No toast. Out of fruit. Parking was difficult but included in an area where parking is very scarce and pricey, so appreciated.
2023년 8월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 21일
Dear Lucille,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our beds comfortable and the room satisfactory. We apologize for any inconvenience caused by the condition of the bed linens; your comments have been noted for improvement. It's unfortunate that our pool was closed for safety reasons, and we apologize for any disappointment this may have caused. Your comments about breakfast options are appreciated, and we'll certainly consider ways to enhance the variety. We understand the importance of parking, and we're glad to hear that our complimentary parking was a valuable amenity for you. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.SincerelyHotel Manager

4/10 - 별로예요

Mel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 1일
Dear Mel,Thank you for taking the time to review our hotel. We apologize for falling short of your expectations during your stay. If there is anything specific you would like to address or discuss, please do not hesitate to reach out to our management team. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.SincerelyHotel Manager

8/10 - 좋아요

Angelina

2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 31일
Dear Angelina,Thank you for your review, Angelina! We appreciate your feedback and hope to provide you with an even better experience in the future.SincerelyHotel Manager

6/10 - 괜찮아요

Julio

아이를 동반한 가족 여행
좋아요: 청결 상태
De sayuno no estaba bueno y el presicio muy caro ???
2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 31일
Estimado Julio,Gracias por compartir sus comentarios con nosotros. Nos disculpamos por cualquier inconveniente causado. Trabajamos continuamente para mejorar nuestras opciones de desayuno y apreciamos sus sugerencias. Nos esforzamos por brindar una estadía cómoda para todos nuestros huéspedes y esperamos tener la oportunidad de brindarle un mejor servicio en el futuro.AtentamenteGerente del hotel

8/10 - 좋아요

Michael 님, Keizer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Limited parking, very small parking spaces. Homeless people bothered us at our car.
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 31일
Dear Michael,Thanks for the comment. I am glad you enjoyed most part of your stay looking at 4 star rating. We apologize for any inconvenience caused by the limited parking and small parking spaces. Additionally, we regret that you were bothered by homeless people near your car. We will take your feedback into consideration to improve our services and security measures. Hope you will stay with us again.SincerelyHotel Manager

10/10 - 훌륭해요

john

2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 14일
Dear John, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager