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레지던스 인 바이 메리어트 새크라멘토 칼 엑스포 여행 후기

3 out of 5
레지던스 인 바이 메리어트 새크라멘토 칼 엑스포
1530 Howe Ave, Sacramento, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 943개 이용 후기 중 444개" "
평점 8 - 좋아요. 943개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 943개 이용 후기 중 103개" "
평점 4 - 별로예요. 943개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 943개 이용 후기 중 72개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Candace

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast and accessories
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Adriana 님, whittier

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is super friendly. Good Breakfast options and very clean.
2024년 4월에 1박 숙박함
답변 제공: Tina 님, 2024년 4월 16일
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your experience.

10/10 - 훌륭해요

Miguel

2024년 4월에 4박 숙박함
답변 제공: Tina 님, 2024년 5월 6일
Thank you for responding to our survey. It is with great pleasure that we provide the outstanding service to you.Thank you again for staying with us.

10/10 - 훌륭해요

CLARK 님, SANTA ROSA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable, nice kitchenette, terrific breakfast, lots of dining options nearby. What's not to like?
2024년 4월에 1박 숙박함
답변 제공: Tina 님, 2024년 4월 8일
Thank you for taking the time to reply to our survey.We appreciate you staying with us.

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facility was clean and safe. It was easy to walk to restaurants nearby. The breakfast had a wide variety of choices including many options for gluten and dairy free eating.
2024년 4월에 1박 숙박함
답변 제공: Tina 님, 2024년 4월 8일
Thank you for taking the time to respond to our survey.I appreciate you for staying with us.

10/10 - 훌륭해요

David

2024년 3월에 1박 숙박함
답변 제공: Tina 님, 2024년 4월 16일
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.

10/10 - 훌륭해요

Dyjana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tina 님, 2024년 3월 19일
Thank you for your time responding to our survey.We hope you to see you next time.

10/10 - 훌륭해요

Alisa 님, Rio Verde

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is tired. Having said that the staff keeps it meticulously clean, their service is great. Hot breakfast is above and beyond. Bravo to mgmt! El the breakfast server is fantastic. Professional, outgoing, a great representative of the company.
2024년 3월에 2박 숙박함
답변 제공: Tina 님, 2024년 3월 12일
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your experience.

8/10 - 좋아요

Donato

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice 👍
2024년 3월에 1박 숙박함
답변 제공: Tina 님, 2024년 3월 12일
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your experience.

8/10 - 좋아요

Nancy 님, Chico

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I requested every other day for them to clean and that did not happen. Is why I did not rate a 5. They were friendly and breakfast they had many choices. The staff was great.
2024년 2월에 3박 숙박함
답변 제공: Tina 님, 2024년 3월 1일
Dear Ms. Nancy,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We have a short staff due to illness and we can't provide a daily service. Please accept my sincerest apologies.

6/10 - 괜찮아요

Diane

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Desperately needs updating and maintenance. Lampshades were permanently warped, the light in the bathroom shower over the tub was loose and about to fall out. The tv base was so crooked I had to use a small bowl from the kitchen to prop it up so the picture would be straight. Bed was very comforting and bedding was very nice. The chair and couch were very small like teenager furniture and not comfortable at all. The staff was the best part of my stay. They were very welcoming. Parking was a challenge. Not enough room to easily maneuver my large suv in and out.
2024년 2월에 14박 숙박함
답변 제공: Tina 님, 2024년 2월 29일
Dear Ms. Diane,We recognize your time is valuable and appreciate the feedback you have provided. To better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the leadership team. We will work to improve our arrival experience and do our best to prevent this issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Joy

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was very quiet. The room was nice. Needed a little upkeep. Beds were good
2024년 2월에 3박 숙박함
답변 제공: Tina 님, 2024년 2월 22일
Hi Joy,On behalf of the entire hotel team, thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly from those who matter most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered.Once again, I appreciate you taking the time to share your experience.

4/10 - 별로예요

Melissa

가족 여행
별로예요: 숙박 시설 상태 및 시설
The property is very run down. The rooms were clean, but the mattresses were terrible--I was sleeping on a slope all night trying not to roll into my husband. We had to move the couch to make room to pull out the sofa bed and the mattress was very thin and stained. We chose this room for the sleeper sofa and it was unusable because it was so thin and uncomfortable--even for kids.
2024년 2월에 3박 숙박함
답변 제공: Tina 님, 2024년 2월 22일
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I'll inform the engineering and housekeeping departments about the condition of this room. We'll make sure the necessary guidelines are in place and reviewed to prevent the issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

6/10 - 괜찮아요

Elizabeth

2024년 2월에 2박 숙박함
답변 제공: Tina 님, 2024년 3월 25일
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we can improve our service.I will share this with our team members.

8/10 - 좋아요

Carolina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice and clean hotel, big and spacious room, well equipped. Restaurants and stores in the surrounding area. A little bit old, but well preserved. Fantastic breakfast
2024년 2월에 1박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
Thank you for taking the time to share your recent experience with us. We hope to see you again soon.

2/10 - 너무 별로예요

Trina 님, Dublin

가족 여행
별로예요: 숙박 시설 상태 및 시설
I’m very dissatisfied and disappointed at this Marriott location. There were no towels in the room the pillows and sheet smelled, the mattress was super uncomfortable. I have major back pain due the uncomfortable mattress. I asked to switch the rooms and had to go to the front desk to get towels and clean sheets. Rey disappointing. I will. Or stay here nor will Have good reviews about this place.
2024년 2월에 2박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
Thank you for replying to our survey. Providing the highest level of hospitality is our priority, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the areaou for your time replying to our survey.

6/10 - 괜찮아요

Mitsuko

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
We recognize your time is valuable and appreciate the feedback you have provided. In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the leadership team. We will work to improve our arrival experience and do our best to prevent this issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a nice one night stay. The. Breakfast included with our stay was outstanding! The room was really nice with the full size kitchen too.
2024년 1월에 1박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve our guest experience provided to our guests.

10/10 - 훌륭해요

Dave

2024년 1월에 1박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we listen regarding our

10/10 - 훌륭해요

Siyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very affordable and nice service/food for this price
2024년 1월에 1박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your experience.

2/10 - 너무 별로예요

Lorraine

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor accommodation
Very disappointed in renting a room that was not accessible for a person in a wheelchair. On the website it’s says room is wheelchair accessible but they are not. I couldn’t get a refund because it was booked through Hotels.com. Hotel needs to be updated as well
2023년 12월에 2박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
Thank you for replying to our surveys. I apologized for falling short on your request. Our ADA rooms are located downstairs with a 1 queen bed.Again, my sincerest apology for not meeting your expectations.

10/10 - 훌륭해요

Garysha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'd stay again
The staff was very warm and the grounds were clean and quiet.
2023년 12월에 2박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your experience.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was easy to change room options since my husband has bad knees and the stairs eould have been to hard on him. Very friendly people. The lady that puts out the food for breakfast is very sweet.
2023년 12월에 1박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
Thank you for taking the time to share your recent experience with us. I'm glad we to hear you had a great experience with our staff.Thank you so much for staying with us and we hope to see you again.

6/10 - 괜찮아요

Alexander

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
Thank you for replying to our survey, we hope to see you on your next trip.

10/10 - 훌륭해요

Surajit

2023년 12월에 1박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
Thank you for replying to our surveys, We value your voice and we hope to see you again.

10/10 - 훌륭해요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your experience.

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Home away from home
I love the rooms in this place. I gave it a lower ranking than usual, because furniture was missing. There’s usually two chairs at the table and a recliner. The recliner and the second chair was missing.
2023년 12월에 2박 숙박함
답변 제공: Tina 님, 2023년 12월 20일
Thank you for replying to our email. I apologize if we are missing some furniture in the room. I know that we threw most of the single couch.But, I will let the management know about your experience. Thank you again for staying with us.

8/10 - 좋아요

Scott

2023년 12월에 3박 숙박함
답변 제공: Tina 님, 2024년 2월 14일
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we can improve our guest experience. Thank you for staying with us and we hope to see you again soon.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient
답변 제공: Tina 님, 2024년 2월 14일
Thank you for staying with us, and we look forward to seeing you again.

8/10 - 좋아요

Evan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solid place to stay
I've stayed all around the Sacramento area and this one was surprisingly really good. My room was spacious and quiet. The breakfast had lots of options. The staff was all friendly. Only downside is there isn't much to eat around the area.
2023년 11월에 2박 숙박함

4/10 - 별로예요

Raul

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The place was nice but unfortunately my room had an unbearable smell, no iron but there was an ironing board, & the closet doors were falling off. I would not recommend this place nor will I go back.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

LUIS

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 12월에 1박 숙박함

8/10 - 좋아요

daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great place for a family to stay. Furniture can use an upgrade. Nice having a kitchen, we cooked Thanksgiving dinner with no problems. Tina,asst.mgr. is the best..Great breakfast.was much more than a continental breakfast. Many choices.
2023년 11월에 7박 숙박함

8/10 - 좋아요

Nelson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs service very day-to-day
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Patrick

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I was charged a $500 deposit which is double the amount Expedia said that I may be charged $250 for a deposit. I believe the only reason I was charged a $500 deposit is because I’m black. I’ve stayed at this particular residence in before but my girlfriend who’s white checked in and they charged her a $100 deposit. For the same type of room paid for through Expedia. I wonder what would’ve happened if I didn’t have the $500 I would’ve been out my nonrefundable monies for a room because I couldn’t pay $500 when Expedia said that my deposit was going to be no more then $250 in writing. Be careful if you’re black and you want to stay here at this particular residence Inn be prepared to pay double with Expedia said your deposit should be. Clearly when you charge somebody double of what the expected price is for a deposit it is a deterrent that black person from coming back. Parking was free there’s no minibar. The only thing you could have is upgraded Internet for $4.95 a day. Please tell me how $500 for incidentals makes sense?
2023년 11월에 1박 숙박함

8/10 - 좋아요

Becky

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The Residence Inn was a very nice property. Our room was a good size. The only downside was the walls were kinda of dirty and the beds were really uncomfortable.
2023년 11월에 2박 숙박함

4/10 - 별로예요

Laura

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was run down. Stains on mattress and bedding. Staff was friendly and helpful.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Gary

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Consuelo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Albert Darby

출장 여행
좋아요: 청결 상태
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Miguel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Pamela

가족 여행
좋아요: 직원 및 서비스
Rooms are dated. Beds uncomfortable. Only 1 waste can and it’s in the kitchen. TV is in an inconvenient spot if watching tv from the bed. Very large rooms but had to walk 2 flights of steps to get to the front door.. Limited water pressure! Nice front desk personnel!
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jesus

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Meredith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was very friendly and helpful. The room was so quiet and peaceful and comfortable and we felt at home right away. Beds comfortable and one of the few residence inns that still had kitchen supplies. Restful night.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jasmin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Cindy

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So/So
The room had an updated kitchenette and was clean, but it still felt like I was in a motel. It smelled like a motel too. Plus side was that the neighborhood was surrounded by plenty of eateries and entertainment. However, there were homeless people and sketchy folks near the surrounding blocks as well. Not the worst place to stay, but I didn’t get that “Marriott” brand vibe during my stay.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Fawn

좋아요: 청결 상태, 직원 및 서비스
Clean, friendly staff. a bit noisy - lots of creaking, refrigerator noise. Comfortable bed . Decent breakfast. Low water pressure and poor lighting in bathroom.
2023년 11월에 1박 숙박함