“We had a terrible experience checking in as no one was at the property, even though we had provided a specific arrival time. Upon calling the phone numbers displayed on the front door, we were told that staff were unable to locate our reservation and that we would have to wait for the property manager to answer his phone. I became very distressed as it was New Years Eve weekend and every property in the area was fully booked. As all the car spots assigned to each motel room were full and our...
“We had a terrible experience checking in as no one was at the property, even though we had provided a specific arrival time. Upon calling the phone numbers displayed on the front door, we were told that staff were unable to locate our reservation and that we would have to wait for the property manager to answer his phone. I became very distressed as it was New Years Eve weekend and every property in the area was fully booked. As all the car spots assigned to each motel room were full and our...
Ashley