2 개의 바/라운지, 펍

래디슨 살렘 여행 후기

4 out of 5
래디슨 살렘
157/3-a, Bangalore Highway, Salem, Tamil Nadu

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 114개 이용 후기 중 69개" "
평점 8 - 좋아요. 114개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 114개 이용 후기 중 3개" "
평점 4 - 별로예요. 114개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 114개 이용 후기 중 3개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sanal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

KOWRIAH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was excellent. Bathroom Flor mat and hand towels are poor quality.
2024년 4월에 2박 숙박함
답변 제공: Radisson Salem 님, 2024년 4월 8일
Dear Kowriah,Thank you for your feedback! We are delighted to hear that you found our service excellent. We appreciate your input regarding the bathroom floor mat and hand towels, and we will definitely look into improving their quality. We hope to welcome you back soon for an even better experience.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 - 훌륭해요

Gowri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the bed was comfortable, the room was spacious, and the food was good.
2024년 2월에 1박 숙박함
답변 제공: Radisson Salem 님, 2024년 2월 17일
Dear Gowri,Thank you for your kind words! We're thrilled to hear that you found our bed comfortable, room spacious, and food delicious. We aim to create a comfortable and enjoyable experience for all our guests, and we're glad we achieved that for you. We appreciate your feedback and hope to welcome you back soon for another great stay.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 - 훌륭해요

Ameet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2023년 12월에 1박 숙박함
답변 제공: Radisson Salem 님, 2023년 12월 28일
Thank you for being a 10-star advocate! We look forward to continually wowing you.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 - 훌륭해요

Jitendra

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked this hotel for 1 night. We were traveling with parents and child. This is quite good 4 star hotel. It has restaurants and bar available. Food service can be improved , for example we had ordered briyani and it took 40 mins to prepare and that too also after couple of reminders. Hotel staff is polite and helpful. This hotel also has kids play area.
답변 제공: Radisson Salem 님, 2023년 12월 22일
Dear Jitendra,Thank you for choosing Radisson Salem for your stay and for sharing your feedback. We are delighted to hear that you found our hotel to be a good 4 star property with restaurants and a bar. We appreciate your feedback regarding the food service and apologize for the delay in preparing your briyani. We will address this with our team to ensure prompt service in the future. It is great to know that you found our staff to be polite and helpful, and that you enjoyed the kids play area. We look forward to welcoming you back soon for another wonderful experience.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 - 훌륭해요

Pudur 님, Santa Clara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel with good buffet and great customer service
2023년 11월에 1박 숙박함
답변 제공: Radisson Salem 님, 2023년 11월 18일
Thank you for being a 10-star advocate! We look forward to continually wowing you.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

8/10 - 좋아요

Senthil

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the room real-estate, Food and amenities. I didn't like the fact that bathroom has a transparent panels which is not conducive for non-couples. Please install some drapes that could be pulled down to block the transparent panels in the bath-room.
2023년 11월에 2박 숙박함
답변 제공: Radisson Salem 님, 2023년 11월 9일
Dear Senthil,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our room real-estate, food, and amenities. We appreciate your suggestion regarding the bathroom panels, and we'll definitely look into installing drapes to provide more privacy. We hope to welcome you back soon for another great stay!Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 - 훌륭해요

Harshavardan 님, East York,

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good service. Friendly staff
2023년 8월에 2박 숙박함
답변 제공: Radisson Salem 님, 2023년 10월 21일
Thank you for being a 10-star advocate! We look forward to continually wowing you.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 - 훌륭해요

Sankari

This hotel has never disappointed me. My birth town is only 4 miles from the hotel. I have been staying here since 2013 every time I visit Salem. Staff very helpful and courteous. I highly recommend this hotel
2023년 9월에 2박 숙박함
답변 제공: Radisson Salem 님, 2023년 10월 3일
Dear Sankari,Thank you so much for your wonderful review! We're delighted to hear that you've been a loyal guest since 2013 and that our staff has always been helpful and courteous. We appreciate your recommendation and look forward to hosting you again on your next visit to Salem!Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 - 훌륭해요

Eapen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well maintained property.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Shanmuga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant service as always
I am a repeat customer and never have I been let down
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Bhaskaran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was amazing and enjoyed the breakfast with variety of items
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

kathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 21박 숙박함

8/10 - 좋아요

Devados

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Ok and toilet is not clean to value of the brand name
2023년 3월에 2박 숙박함
답변 제공: Mittu V Alex 님, 2023년 3월 27일
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. On behalf of our entire team at Radisson Salem, I apologize for the concerns you have shared about your experience at our hotel. I have addressed your feedback with our team, and I assure you we are working diligently to ensure a similar situation does not reoccur. I hope we will have the opportunity to welcome you back and exceed your expectations soon with a stay that is memorable for all the right reasons. Kind regards,

10/10 - 훌륭해요

Devony

2023년 2월에 2박 숙박함
답변 제공: Mittu Alex 님, 2023년 2월 17일
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Salem. We are delighted to read from your review that you enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Salem,I look forward to welcoming you back. Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel with an Amazon alfresco restaurant.
2022년 12월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2023년 1월 2일
Dear Guest, Greetings from Radisson Salem!Thank you for choosing Radisson, Salem and sharing your feedback with usIt gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team.It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay.At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel.Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem.Regards,

10/10 - 훌륭해요

Sathish

2022년 12월에 1박 숙박함
답변 제공: Mittu V alex 님, 2022년 12월 29일
Dear Mr. Sathish Thank you for taking the time to share your feedback from your visit to the Radisson Salem. We are delighted to read from your review that you enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Salem,I look forward to welcoming you back. Sincerely,

4/10 - 별로예요

Duncan

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Disappointing.
The stay was going going well, until Breakfast. At Breakfast the restaurant staff were playing around next to the food Stalls, and I unfortunately watched one of them wipe the knife used for cutting the cheeses on the shirt of one of his colleagues. I had had some cheese, and this made me feel rather ill. I couldn't finish my meal worrying about the overall cleanliness of the kitchen.
2022년 12월에 1박 숙박함
답변 제공: Mittu Alex 님, 2022년 12월 7일
Dear Mr. Reynolds,Greetings from Radisson SalemAt the outset, please accept my heartfelt apologies for the inconveniences you seem to have faced during your stay. My team and I are extremely disappointed that you have left with such a negative impression of our product and services.I have no excuses to offer for the issues that you have highlighted, but I am surely going to discuss and follow up with the concerned teams with due seriousness to ensure that our service standards continue to improve, and such situation are avoided in the future. Please, may I request you to treat this experience in isolation and non-representative of The Radisson Salem, experience and gives us another opportunity to re-affirm your perception of our brand. The team and I look forward to serving you again.Kind regards , Front Office Manager

10/10 - 훌륭해요

HEMANT KUMAR

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

8/10 - 좋아요

Manav

2022년 8월에 1박 숙박함
답변 제공: Mittu Alex 님, 2022년 9월 1일
Dear Mr Manav. Greetings from Radisson Salem!Thank you for choosing Radisson, Salem and sharing your feedback with usIt gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team.It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay.At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel.Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem.Regards,

10/10 - 훌륭해요

ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 3박 숙박함
답변 제공: Mittu Alex 님, 2022년 6월 25일
Dear Guest, Greetings from Radisson Salem! Thank you for choosing Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem. Regards,

8/10 - 좋아요

Narayanan

2022년 5월에 1박 숙박함
답변 제공: Mittu Alex 님, 2022년 6월 25일
Dear Guest, Greetings from Radisson Salem! Thank you for choosing Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem. Regards,

10/10 - 훌륭해요

Ramesh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The mountain facing view was excellent. The rooms are sparkling clean and the accessories (Towels, soaps, shampoo, tooth brush etc.) provided stood apart. Staff provided excellent services all the time and courteous. The Restaurant offered multiple varieties and all very tasty. Overall very nice place to stay and closers to airport, train JCT. Would highly recommend to anyone who want a peaceful stay with good food options.
2022년 4월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2022년 4월 30일
Dear Mr. Ramesh, Greetings from Radisson Salem! Thank you for choosing to stay at Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2022년 4월 14일
Dear Guest, Greetings from Radisson Salem! Thank you for choosing to stay at Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem.

8/10 - 좋아요

Sunil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The only real business class hotel in Salem.
As far as I am aware, the only real choice for a business class hotel in Salem. Clean, decent rooms, limited menu but tasty food. Spacious premises and even the rooms are quite large. Attentive and efficient staff. Only grouse was that the mattress could have been better.
2022년 3월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2022년 3월 21일
Dear Mr. Sunil, Thank you for choosing to stay at Radisson Salem and for sharing your feedback with us I am delighted to note that you enjoyed your stay and really appreciate your compliments on the rooms & food. I am also disappointed to learn that you faced issues with the mattress. Please accept my heartfelt apologies for the inconveniences you seem to have faced during your stay. My team and I are very disappointed that you have left with such a negative impression of our product. I will surely discuss the same with my team and assure you that we will do everything in our capacity to avoid such scenarios in the future. I thank you once again for taking time to share your feedback and hope you give us an opportunity to serve you again.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
2021년 12월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2022년 1월 11일
Dear Guest, Greetings from Radisson Salem, I thank you for choosing Radisson Salem during your visit to the City. Unfortunately we were not being able to meet up to your expectation in terms of the facilities being offered and we sincerely apologies for the same. We are receiving accolades from all the quarters including the trip advisor community and I can assure you that the entire team at the Radisson Salem is focused towards the Guest satisfaction and any feedback by the Guest is taken up with the due seriousness. I will request you to give us one more opportunity when you visit the City again and we will ensure that you have a comfortable stay with us

8/10 - 좋아요

P S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Highway Hotel
It was a great stay . It was a break in journey on our way from Chennai to Palakkad. Good to break road trips in such amazing friendly fully set up properties..
2021년 12월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2022년 1월 11일
Dear Guest, Greetings from Radisson Salem! Thank you for choosing to stay at Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem. Regards,

10/10 - 훌륭해요

PARIKSHITA

2021년 10월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2021년 12월 15일
Dear Guest, Greetings from Radisson Salem! Thank you for choosing to stay at Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem. Regards,

10/10 - 훌륭해요

BALAKRISHNAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Murali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay. Dinner buffet was excellent.
2021년 4월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2021년 4월 19일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 - 훌륭해요

Aditya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2021년 4월 19일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 - 훌륭해요

Vikram

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2021년 4월 19일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff overcharged my mother and declined to give us the receipt. Staff lied that they took Rs. 2000 cash for early check-in in addition to regular room charges and later they said that they took only Rs. 1500 and they never gave the receipt to my family members, who reach out to front desk and management, no use. Beware of the front desk members and staff for lie. Ask for receipts and get them before you leave the front desk
2021년 3월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2021년 4월 3일
Dear Guest, Greetings from Radisson Salem! I am at a complete loss of words to apologize to you for this experience. Please do accept my most sincere and heartfelt apology. I am most embarrassed that you have left with such an impression from here, and especially about the angst and frustration we've caused to you. I will take this up with my team, and make sure the necessary training is provided to avoid such a service lapse again. We request that you consider this experience as an exception to our hotel standards and I truly hope you will give us an opportunity to serve you again soon. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great all round experience. Definitely worth visiting. Pricing can probably be a bit more competitive. It seems to be on the higher side.
2021년 3월에 1박 숙박함
답변 제공: Mittu Alex 님, 2021년 3월 31일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

8/10 - 좋아요

P S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Overnight stay Hotel on NH
Excellent location on the National Highway. Easy to access and good for overnight break of road trips.
2021년 3월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2021년 4월 3일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are friendly. Room was clean and dis infected. Overall stay was pleasant.
2021년 3월에 3박 숙박함
답변 제공: Mittu Alex 님, 2021년 3월 31일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The breakfast was not included. And the age of both my children were less by 3 years and mad us look like as though we had entered the wrong age. Please don't humiliate your costumers like this
2021년 2월에 1박 숙박함
답변 제공: Mittu V Alex 님, 2021년 4월 4일
Dear Guest, Greetings from Radisson Salem! I am at a complete loss of words to apologize to you for this experience. Please do accept my most sincere and heartfelt apology. I am most embarrassed that you have left with such an impression from here, and especially about the angst and frustration we've caused to you. I will take this up with my team, and make sure the necessary training is provided to avoid such a service lapse again. We request that you consider this experience as an exception to our hotel standards and I truly hope you will give us an opportunity to serve you again soon. Best Regards,

10/10 - 훌륭해요

Abdul Latheef

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 2박 숙박함
답변 제공: Mittu V Alex 님, 2021년 4월 3일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 - 훌륭해요

Satish

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2020년 10월 9일
Dear Mr.Satish, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2020년 10월 9일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 - 훌륭해요

NT 님, Sydney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service , 24hour check-out, tidy rooms and convenient location
2019년 12월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2020년 10월 9일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2020년 10월 9일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2020년 10월 9일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 - 훌륭해요

RaviKumar

2019년 9월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2020년 10월 9일
Dear Mr. Ravikumar, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2020년 10월 9일
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were attentive to needs and very helpful. The buffet at Tangerine was excellent- both dinner and breakfast. The rooms were clean and bathroom facilities nice. The lobby was very inviting. Overall this hotel gets 5 stars. This is probably one of the best hotels that I have stayed at
2019년 7월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2019년 7월 28일
Dear Guest , Thank you for choosing to stay at Radisson, Salem and for taking the time to share your review on Expedia. Your generous appreciation of all aspects of the hotel is very encouraging. I have personally shared your feedback about the service you received with the entire team and they are thrilled to receive it. We believe that people are our biggest assets and appreciation such as yours reinforces our belief. I am glad to be working with highly motivated and enthusiastic individuals who to take personal pride in delivering warm, intuitive and genuine service for all our guests The team and I would be delighted to have another opportunity to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

ManojGrover 님, Bengaluru

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is good. Rooms are spacious and staff is courteous. But during birthday party and functions, service to the guests staying in Radisson is not so effective. We faced this situation on 12th July during dinner. Suggest hotel to hire more staff when ever any such parties are being organized in the restaurant.
2019년 7월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2019년 7월 28일
Dear Mr. Manoj Grover, Greetings from Radisson Salem, I thank you for choosing Radisson Salem during your visit to the City. Unfortunately we were not being able to meet up to your expectation in terms of the facilities being offered and we sincerely apologies for the same. We are receiving accolades from all the quarters including the trip advisor community and I can assure you that the entire team at the Radisson Salem is focused towards the Guest satisfaction and any feedback by the Guest is taken up with the due seriousness. I will request you to give us one more opportunity when you visit the City again and we will ensure that you have a comfortable stay with us

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay. Excellent care by the staff.
2019년 7월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2019년 7월 28일
Dear Guest , Thank you for choosing to stay at Radisson, Salem and for taking the time to share your review on expedia. Your generous appreciation of all aspects of the hotel is very encouraging. I have personally shared your feedback about the service you received with the entire team and they are thrilled to receive it. We believe that people are our biggest assets and appreciation such as yours reinforces our belief. I am glad to be working with highly motivated and enthusiastic individuals who to take personal pride in delivering warm, intuitive and genuine service for all our guests The team and I would be delighted to have another opportunity to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2019년 7월 28일
Dear Guest , Thank you for choosing to stay at Radisson, Salem and for taking the time to share your review on expedia. Your generous appreciation of all aspects of the hotel is very encouraging. I have personally shared your feedback about the service you received with the entire team and they are thrilled to receive it. We believe that people are our biggest assets and appreciation such as yours reinforces our belief. I am glad to be working with highly motivated and enthusiastic individuals who to take personal pride in delivering warm, intuitive and genuine service for all our guests The team and I would be delighted to have another opportunity to welcome you back to our hotel in the not too distant future.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Many of the amenities which should be there are not actually available
2019년 6월에 1박 숙박함
답변 제공: Prabhu Shanmugam 님, 2019년 7월 28일
Dear Guest, Greetings from Radisson Salem, I thank you for choosing Radisson Salem during your visit to the City. Unfortunately we were not being able to meet up to your expectation in terms of the facilities being offered and we sincerely apologies for the same. We are receiving accolades from all the quarters including the trip advisor community and I can assure you that the entire team at the Radisson Salem is focused towards the Guest satisfaction and any feedback by the Guest is taken up with the due seriousness. I will request you to give us one more opportunity when you visit the City again and we will ensure that you have a comfortable stay with us