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퀄리티 인 샌 안젤로 여행 후기

2.5 out of 5
퀄리티 인 샌 안젤로
4613 S Jackson St, San Angelo, TX

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 432개 이용 후기 중 117개" "
평점 8 - 좋아요. 432개 이용 후기 중 142개" "
평점 6 - 괜찮아요. 432개 이용 후기 중 87개" "
평점 4 - 별로예요. 432개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 432개 이용 후기 중 44개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Cha

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Madyson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Dennis

가족 여행
Advertisement said hot breakfast. Received a bottle of water and an energy bar. Very disappointed
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
As stated on our website, the diner is closed on Monday.

4/10 - 별로예요

ANDREA 님, ODESSA

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The walls are filthy, there were multiple stains on the comforters and sheets, the restroom and the doors were very dirty. the carpet had what looked like a blood stain, and needed to be vacuumed. I Lysol sprayed the sheets and blanket, wiped the door handles with Clorox wipes, as well as the bathroom counter and all hard surfaces. I feel like this property has potential to be great, with some deep cleaning. The exterior had trash everywhere, and although the staff were very welcoming and accommodating, providing extra towels and pool towels. I believe what is really hurting this hotel is the cleanliness of the rooms.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Pete

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked in and at first quick inspection of room found hair in the bathroom all over the floor and a bloody booger on the wall and room had a musty smell. Called them to have room cleaned better. Later that night got back to the room and still had hair and could see the blood on the wall. Same night bathroom sink ended up not draining water and the a/c made a horrible loud sound all night but had to have it on due to no other air circulation of room. Overall would not recommend or stay here again.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Jessica

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a haunted hotel. Woke up by a ghost trying to hold my hand. This is not a joke. It really happened.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Monica

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Lee 님, El Paso

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Misti

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and the property was safe. The restaurant on the property had amazing food!!
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스
Showed up to find my stay canceled for no reason.
They canceled my room even after I talked to them over the phone to confirm my reservation and had verbal confirmation that my stay was confirmed and “they’d see me when I got there!” They offered no reason or help, just said, “the computer shows your stay was canceled, and we’re full.” I had to book a more expensive hotel another 15 minutes back across town. While I was trying to check in, another guest was at the desk attempting to find out why they had charged her credit card twice, and it seemed that the hotel staff was equally unhelpful with her. Them cancelling my room probably saved me extra headaches down the road, so I won’t try them again.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Mary

2024년 2월에 2박 숙박함

4/10 - 별로예요

Mitchell

별로예요: 숙박 시설 상태 및 시설
The cold water on the sink didn't work and was limited in the shower.
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Ann

가족 여행
Front clerk rude
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked this hotel after diner, I knew I’d be pulling in late and this was part way back to Albuquerque. Upon arrival, the clerk insisted that I leave a cash deposit, he stated they don’t do credit card for the holds that it’s cash only. I had conveniently paid through Expedia, and they have been instructed that there are no refunds!!! First of all in 2024 who the heck is carrying around a pile of cash for hotel deposits?? NO ONE there is some scam going on there, so save yourself a headache, avoid this place!!
답변 제공: Emily - General Manager 님, 2024년 2월 17일
Thank you for taking the time to review your recent stay with us, as stated on our website, there is a 75 dollar incidental hold for every Expedia reservation, in cash or credit card, for our safety and protection. No one is scamming you, upon any cash deposit or transaction a receipt is given.

10/10 - 훌륭해요

Kent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Bad service
The hotel it’s self isn’t bad but the bed we had needs to be replaced it sinks In The middle of it, the room wasn’t as clean as it should have been you couldn’t see in the moor it was all streaked like it hadn’t been cleaned with cleaner just wiped with a cloth, our room was not cleaned during our stay and the shower head leaked when you ran water for a bath and got water everywhere
2024년 2월에 3박 숙박함
답변 제공: Emily - General Manager 님, 2024년 2월 17일
Thank you for taking the time to review your stay with us. As stated on our website, Housekeeping services are only offered on Tuesday, Thursday and Saturday. I have addressed your concerns with my housekeeping and maintenance department.

6/10 - 괜찮아요

Sherri

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Roy

2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Lesly

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Esta muy limpio, y bonito lugar para tomar una estadía, si lo recomiendo aparte de precios accesibles
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jerry

2023년 12월에 1박 숙박함

8/10 - 좋아요

Arturo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Yuridia Viridiana

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Alicia

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Twice I was assigned to a room that was already occupied. Finally when settled in third room, fire alarms went off for a long time...then again while i was sleeping. The rooms are non-smoking, but all the guys are outside the rooms smoking...very unpleasant!
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jim

출장 여행
Buyer beware! Prepaid this reservation as a convenience to our contractor. He had an issue and didn't make it for the first night. I fully expected to pay for that night but the hotel said that voided the entire reservation and if I wanted him to stay the remaining three nights I would have to pay for them again on a new reservation. Expedia called and spoke directly with the hotel manager and she refused to make any accommodation.
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

Angelica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was not clean, came to find blood on the quilt, not happy. Got a voucher for the breakfast and all they do is make you feel uncomfortable with the tiny cups and plates they give you… I won’t be staying there anymore…
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice hotel. Not friendly checkin.
The hotel is very decent for the price. Very stylish and spacious. The checkin was unpleasant. Not very friendly. Also i was surprised that they require a $75 incidental deposit on a $62 room.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Burl 님, Fort Worth

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is a little tired - needs a major renovation; but for the $, not so bad as a 1 night stopover.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Cody

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It served its purpose.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Lisa

가족 여행
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Vicki

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Couple : 1 face towel 1 hand towel Shower dipped Bathroom floor slippy Whole in couch No chair A/c made a strange noise I had to program remote for tv to work
2023년 10월에 2박 숙박함

4/10 - 별로예요

Elodia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They never did the breakfast.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Timothy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sadly overrated!
Room was tired and worn out. Plumbing leaked and never got hot water.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Diamond in the rough
Best place for the price. No frill from the outside but the interior was excellent for the price. Friendly service, clean rooms, comfy beds and the AC cooled nicely. Would definitely recommend for a budget stay. We will be back for hunting trips.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Rachel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception was terrible, breakfast was not in a convenient spot, beading was stained, bathtub was dirty, tv was broken parking was weird. People where taking up multiple sports for some reason. Run down parking area with trash and pot holes. Was a comfortable bed, water was clean, towels are clean, a/c worked great, fridge and microwave are great. Coffee pot is a joke. No creamer or sugar offered.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Danny

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
It got the job done. We were disappointed that Roxies Diner wasn't open for breakfast, but I don't think that was the motels fault. The faucet in the bathtub was leaking badly wasting water.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Brett

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to, liked the breakfast option at the restaurant, convenient to the area. Will stay here again.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Jo

좋아요: 직원 및 서비스
staff friendly. commode seat about to come off. no batteries in remote so no tv. no hot breakfast as it was monday and resturuant closed. did provide a bag breakfast. bed awesome and room clean. at about 1:15 someone tried to enter my room. i could hear them sliding access key. saw them walk away out the window. my room was secure and i did not feel unsafe.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Linda 님, Murrieta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Staff courteous and helpful. The included breakast at the restaurant next door was qick and tasty. No explanation as to why we had to make an extra stop at the desk to pickup breakfast vouchers inthe morning when they couldhave been given at check-in. Breakfast was included. Only concern is that the phone in the room was not connected (no cord). Could havebeen a safety issue if an emergency occurred.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Christal

가족 여행
The hotel itself wasn’t bad the staff, however, different story we reserved our room through Expedia app reserve now pay you at the property got to the property. My son-in-law put the room on his card so they debited his card and then turned around and debited our card as well. They have yet to refund the money they keep giving us the runaround saying it’ll be tomorrow or it’ll be 3 to 5 days. It’s been over a week, we will never use this hotel again or any hotel in this chain. Writes right and wrong is wrong personally I think someone just stuck the money in their pocket. Either way we got charged twice for the same room, every time we call it’s one excuse after the other they blame it on the bank or say it can take 3 to 5 days we’ve been going on over a week. The charge was caught immediately at check-in and still nothing was done so definitely not happy with how they handle their business.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Jennifer

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was nice, beds are comfortable and the breakfast is good. Staff was very friendly. Housekeeping left a little to be desired.
2023년 8월에 3박 숙박함

2/10 - 너무 별로예요

Billy

출장 여행
별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함

8/10 - 좋아요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great. Very affordable and breakfast at Roxie's diner was good
2023년 8월에 2박 숙박함

8/10 - 좋아요

Veronica

2023년 7월에 2박 숙박함

8/10 - 좋아요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs updating, free breakfast at the diner Was a long wait but good food. Things were clean, slept well, but needs a major update.
2023년 7월에 3박 숙박함

4/10 - 별로예요

Amber

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We kept driving. We did not stay here.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

George

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Television would turn off automatically....mini fridge would not cool....phone in room was not working....shower kept dripping all night...only 1 roll of toilet paper...after 2 days of asking for extra bath towels we finally got some.....
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Tatiana

2023년 5월에 1박 숙박함