야외 수영장, 일광욕 의자
예약 가능 여부 확인

하얏트 베이케이션 클럽 앳 와일드 오크 랜치, 샌안토니오 여행 후기

3.5 out of 5
하얏트 베이케이션 클럽 앳 와일드 오크 랜치, 샌안토니오
9700 West Military Drive, San Antonio, TX

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 774개 이용 후기 중 536개" "
평점 8 - 좋아요. 774개 이용 후기 중 155개" "
평점 6 - 괜찮아요. 774개 이용 후기 중 53개" "
평점 4 - 별로예요. 774개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 774개 이용 후기 중 18개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Joy Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in a suite with 5 people and there was a lot of room. It had a full kitchen and dryer &washing machine which was nice to have. The pools were nice and kept up. The athletic center had various popular machines available.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Hugo

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and clean place
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Asheana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Rummy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Yadira 님, San Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the stay . We will be going back .
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Annamari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El lugar es espectacular. Nos encanto 0 recomiendo este lugar
2024년 4월에 1박 숙박함

8/10 - 좋아요

Tameka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great and very different from a standard hotel
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spent a long weekend here with our two teenagers. The two bedroom suite was perfect for us. The property was beautiful and peaceful. The pool and lazy river were great also. We would definitely come back again!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

KAYLA MARIE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was well decorated and cozy. Wish the pools stayed open later!
2024년 4월에 4박 숙박함

8/10 - 좋아요

Jannelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property and amenities. Rooms are older but clean and as described.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Debra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the property and the service, the amenities were great. Throughly enjoyed making smores at the fire pits....they have a smores kit!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jesus

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very family friendly property. Our room was very spacious.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Gabriela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Christina

2024년 2월에 1박 숙박함
답변 제공: Ryan 님, 2024년 4월 25일
Thank you, Christina, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great family destination. I saw several grandparents with thier grandchildren. Has several amenities for entertaining young children onsite.
2024년 4월에 2박 숙박함
답변 제공: Ryan 님, 2024년 4월 25일
Thank you, Jeffrey, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Carlos R

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lol
2024년 4월에 2박 숙박함
답변 제공: Ryan 님, 2024년 4월 23일
Thank you, Carlos, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 - 괜찮아요

Deborah

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This was a beautiful property with excellent amenities. Unfortunately, they messed up our bill so badly it took several trips to the desk to fix. I had completely paid through Expedia but the facility was charging me every day for the room like it wasn’t paid for. Also upon check in we were given keys to a room and they didn’t work. We went back to the desk, they gave us new keys. We entered the room and surprised a family who were already in the room. It was really awkward. They had given us the keys to an occupied room. When I went to get the bill corrected they looked at me like I was the one who was wrong. It was a totally unnecessary situation. I was embarrassed but stayed calm and professional It unfortunately put a damper on an otherwise good vacation. Also be aware that if you use a debit card for the deposit and use any food services, they will increase your deposit by random large amounts everyday. We spent $200 at the restaurant and had over $500 in holds out on our card. It made no sense. Again they were short and rude when I tried to get an explanation. We stay at hotels all the time and this has never happened.
2024년 4월에 4박 숙박함
답변 제공: Ryan 님, 2024년 4월 23일
Thank you for your review. We sincerely apologize for the billing issues and room key mix-up during your stay. We understand how frustrating these situations can be, and we regret the unnecessary stress they caused. We appreciate your compliments on the property and amenities.

10/10 - 훌륭해요

Christina 님, Port Monmouth

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool is great for younger children as depth is mostly 3.5 ft through out the pool.
2024년 4월에 3박 숙박함
답변 제공: Ryan 님, 2024년 4월 23일
Thank you, Christina, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Mitchell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property. Rooms are amazing. Awesome facilities
2024년 4월에 2박 숙박함
답변 제공: Ryan 님, 2024년 4월 23일
Mitchell, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 - 훌륭해요

Maylin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property and all the amenities. It is really relaxing.
2024년 4월에 1박 숙박함
답변 제공: Ryan 님, 2024년 4월 23일
Thank you, Maylin, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice and clean. Bed was comfy. Pool, lazy river and other amenities are wonderful. Definitely recommend
2024년 4월에 2박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for leaving a positive review with us. We greatly appreciate it, and hope you visit us again soon.

10/10 - 훌륭해요

Devon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved our stay. Would recommend!
2024년 4월에 5박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for leaving a positive review with us. We greatly appreciate it.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for leaving a positive review with us. We greatly appreciate it.

10/10 - 훌륭해요

Mistine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Units were spacious, nicely furnished and great beds. Our ground floor room had a porch that opened onto green space. The resort was beautiful! Loved the shaded walking trails. The pool, spas, water slides and lazy river were fantastic. Location was ideal. Easy access onto loops that made it easy to get to downtown San Antonio, air port and amusement parks within 20-30 minutes. There were so many close options to restaurants and shopping.
2024년 4월에 5박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for leaving a positive review with us. We greatly appreciate it.

10/10 - 훌륭해요

Adriana 님, Live oak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great stay!
2024년 4월에 2박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for leaving a positive review with us. We greatly appreciate it.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food wose cold by the time we got it
2024년 4월에 2박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for your review. We apologize for the negative experience with your food. We will address these areas for improvement.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with plenty of things to do at the resort!
2024년 4월에 3박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for leaving a positive review with us. We greatly appreciate it.

10/10 - 훌륭해요

Edward

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great. The only issue we had was that everything closes SOOOO early. If you are out at any of the attractions you will miss the lazy river (closes at 7). Can’t get a drink after 9. However, it was clean, peaceful, relaxing and fun.
2024년 4월에 2박 숙박함
답변 제공: Ryan 님, 2024년 4월 23일
Edward, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

6/10 - 괜찮아요

Bobbi

The pool was great. Service at the front desk was a little slow. The property is clean, but a bit worn.
2024년 4월에 6박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for your review. We apologize for your experience with the front desk. We hope you enjoyed your stay with us.

10/10 - 훌륭해요

Itzel

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Increíble todo
2024년 3월에 5박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for leaving a positive review with us. We greatly appreciate it.

10/10 - 훌륭해요

Tiffany Ann

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic resort for families. The rooms were spacious (we had 2 connecting rooms) so had the full kitchen and 2 bedrooms/2 baths and a washer and dryer. Sleeper sofa wasn’t the most comfortable, but really the only issue with the room. Pool area was great as was the lazy river. Even when it was busy it wasn’t super crowded as there was a lot of space and multiple areas to find yourself in.
2024년 3월에 4박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for leaving a positive review with us. We greatly appreciate it, and hope you visit us again soon!

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for leaving a positive review with us. We greatly appreciate it.

10/10 - 훌륭해요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I loved about this resort is that is perfect for family friendly vacations. The pool options were plentiful with safe heights and depths for the young ones. The location is great too for food and shopping options. The staff were so friendly and helpful. We will be returning.
2024년 4월에 4박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Jessica, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place exceeded our expectations. I was worried this property might cater to younger children and almost booked at the sister property instead. I’m so glad I didn’t! The property is beautiful and had more than enough to do to keep my very active 13 and 10-year-old boys happy and entertained for the week. They did it all and loved it - The pools, slides, lazy river, Cornhole, horseshoes, pool/sand volleyball, giant chess. We were in a one bedroom in the Mesquite building. It was clean, spacious and modern. The sofa bed and Murphy bed in the living room area gave everyone their own place to sleep. The concierge was helpful providing great off site restaurant and activity recommendations.
2024년 3월에 6박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Suzanne, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 - 훌륭해요

ANNA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely enjoyed our stay here! The kids loved that they had a heated pool and the lazy river! We also enjoyed all of the different activities that the resort had available for all ages!
2024년 3월에 2박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Anna, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 4박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Daniel, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 - 훌륭해요

Travis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great family resort. Restaurant on campus is very average, but the pool/lazy river, staff, rooms were amazing!!!
2024년 3월에 5박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Travis, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 - 좋아요

John

가족 여행
Property is well maintained. Only 1 restaurant. Lazy river is quieter than main pool, a lot of young families. Will need a car.
2024년 3월에 4박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
John, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 - 좋아요

Melissa

2024년 3월에 5박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for your review! We appreciate it, and hope you visit us again soon!

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property had many activities like heated pools, lazy river, variety of games. Close to many restaurants. Friendly staff, professional and curteous.
2024년 3월에 2박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Thank you, Christina, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 - 좋아요

Jud Bordman or Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Ryan 님, 2024년 4월 8일
Jud Bordman, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 - 좋아요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was great. Just a few fixable problems. We had a super squeaky bathroom door, noisy neighbors with kids, and a bathroom faucet that splashed out all over the mirror, counter and floor if you turned the water on too fast or high. Overall the place was great We love the fire pits, hot tub, lazy river and walking trail.
2024년 3월에 3박 숙박함
답변 제공: Ryan 님, 2024년 3월 27일
Shawn, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 - 좋아요

Ramon

2024년 3월에 1박 숙박함
답변 제공: Ryan 님, 2024년 4월 18일
Thank you for your review on our resort! We hope you visit us again soon!

10/10 - 훌륭해요

Kayla 님, Trophy Club

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and nice rooms. Wish there were larger restaurants for such a large complex.
2024년 3월에 2박 숙박함
답변 제공: Ryan 님, 2024년 3월 27일
Thank you, Kayla, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!