2/10 - 너무 별로예요
NamHee
아이를 동반한 가족 여행, 가족 여행
2023년 2월 24일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stingy with everything.
No shampoo : to need to request.
Kitchen without tools : to need to request.
Malfunction - room phone not working.
Dirty : stains on the bed cover.sticky floor, animal smell. dirst on chair.
Bad Comunication : Drain problem Not fixed for 3 days.
It's not a breakfast : only coffee,muffine,grain bar.
Insufficient skill : double paid despite expedia prepayment
Lie : says all rooms are sold out, but another employee picks one of the empty ROOMS and gave it to me.
Fortunely, I refunded overpaid, got another room for taking a shower.
This hotel gave my family (including little kids) severe cough and bad memory about San Diego.