바(숙박 시설 내)
예약 가능 여부 확인

베이 샌프란시스코, 트레이드마크 컬렉션 바이 윈덤 여행 후기

4 out of 5
베이 샌프란시스코, 트레이드마크 컬렉션 바이 윈덤
50 8th Street, San Francisco, CA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 961개 이용 후기 중 359개" "
평점 8 - 좋아요. 961개 이용 후기 중 212개" "
평점 6 - 괜찮아요. 961개 이용 후기 중 164개" "
평점 4 - 별로예요. 961개 이용 후기 중 116개" "
평점 2 - 너무 별로예요. 961개 이용 후기 중 110개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Myeonggirl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: ~ Dorian 님, 2024년 2월 19일
Thank you for taking the time to review the BEI Hotel San Francisco. We hope you'll consider staying with us again!

2/10 - 너무 별로예요

kanghyeon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Fernando Vazquez 님, 2023년 12월 17일
Thank you for taking the time to provide feedback about your recent stay.I would like to apologies for not exceeding your expectations while staying with us.I will reach out to you so we can discuss the challenges you encounter.Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

2/10 - 너무 별로예요

kanghyeon

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a strike when I stayed there. The strike was by the former employees of BEI totel. They made a noisy from 6:00 am.
2023년 11월에 2박 숙박함
답변 제공: Fernando 님, 2023년 11월 24일
Thank you for taking the time to provide feedback about your recent stay.I would like to apologies for not exceeding your expectations while staying with us.I will make sure to share your comments with my team as this is not who we are.Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

10/10 - 훌륭해요

jae hyuk

8/10 - 좋아요

JUNMO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
주변에 노숙인이 좀 많아요. 해치지는 않는 듯 하지만 꺼려지는 분들이 많을 듯 합니다. 단, 접근성은 좋은 듯해요. Whole Food 도 가깝구여
2022년 10월에 3박 숙박함
답변 제공: BEI Team 님, 2022년 10월 8일
Thank you for staying with us!

2/10 - 너무 별로예요

Deuk Rae

2022년 8월에 3박 숙박함
답변 제공: BEI Team 님, 2022년 8월 19일
Thank you for staying with us!

10/10 - 훌륭해요

jae hyuk

2022년 1월에 6박 숙박함
답변 제공: Hotel Management 님, 2022년 10월 10일
Thank you for staying with us!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good stay
Very close from main street and I really enjoyed the stay. Hope they had a printer to business man, but other than that two thumbs up!
2021년 8월에 2박 숙박함
답변 제공: -Luis Flores 님, 2021년 9월 22일
Thank you for your feedback! we are working on business center in our lobby so hopefully on your next visit, this will be in placed for you to use! If you don't mind sharing this experience on trip advisor, would be amazing for our staff! Take care!

2/10 - 너무 별로예요

Arlene

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Did not have all the amenities they claim to have online. The bar was closed and there’s was no dining in the hotel. I also had got double charged for the deposit. Very inconvenient and not a good experience, will not be back there.
2024년 5월에 3박 숙박함
답변 제공: ~ Dorian 님, 2024년 5월 27일
Arlene, I sincerely apologize that you did not enjoy your stay at the BEI. We appreciate your feedback and will use it to ensure that we continuously improve our guests' experience. I am truly sorry that your stay fell short of our standards and genuinely hope that you'll give us another opportunity to better serve you when next you visit San Francisco..

6/10 - 괜찮아요

Dawn

가족 여행
좋아요: 직원 및 서비스
Dated rooms. Just fine for a quick trip.
2024년 5월에 2박 숙박함
답변 제공: ~ Dorian 님, 2024년 5월 27일
Dawn, we appreciate you taking the time to review the BEI Hotel. We strive to provide a memorable stay and appreciate your feedback to ensure that we continuously improve our guests' experience. We apologize that your stay fell short of our standards and sincerely hope that you'll give us another opportunity to better serve you when next you visit San Francisco..

2/10 - 너무 별로예요

Xingyu

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel experience. The front desk people do nothing but sit there. They scam you when you’re there once you left the hotel they hold your money and prepare another saying. Don’t ever stay there.
2024년 5월에 4박 숙박함
답변 제공: ~ Dorian 님, 2024년 5월 27일
Xingyu, I sincerely apologize that you did not enjoy your stay at the BEI. We appreciate your feedback and will use it to ensure that we continuously improve our guests' experience. I am truly sorry that your stay fell short of our standards and genuinely hope that you'll give us another opportunity to better serve you when next you visit San Francisco..

2/10 - 너무 별로예요

MASATAKA

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Jimmy

가족 여행
좋아요: 편의 시설/서비스
Convince clean
2024년 5월에 1박 숙박함
답변 제공: ~ Dorian 님, 2024년 5월 27일
Thank you for taking the time to review the BEI Hotel. We are pleased you found our property convenient and clean. We hope to welcome you back when next you visit San Francisco.

6/10 - 괜찮아요

DeShawn

좋아요: 청결 상태, 직원 및 서비스
The staff were very accommodating and friendly. We appreciated the filtered water machine.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for taking the time to review the BEI, DeShawn. We are truly pleased that you enjoyed your experience with us and hope to welcome you back soon!

4/10 - 별로예요

Cassandra

가족 여행
별로예요: 청결 상태
Room is dirty- chewing gum on headboard, stained carpet, bathtub dirty and poor drainage
2024년 5월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 5월 20일
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

4/10 - 별로예요

Dina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is not a 4 star hotel.
2024년 5월에 1박 숙박함
답변 제공: ~ Dorian 님, 2024년 5월 19일
Dina, we appreciate you taking the time to review the BEI Hotel. We strive to provide a memorable experience and appreciate your feedback to ensure that we continuously improve our guests' experience. We apologize that your stay fell short of our standards and sincerely hope that you'll give us another opportunity to better serve you when next you visit San Francisco..

10/10 - 훌륭해요

Victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had a weird stench but nothing we couldn’t overcome!
2024년 5월에 1박 숙박함
답변 제공: ~ Dorian 님, 2024년 5월 19일
Thank you for taking the time to review the BEI, Victor. We are truly pleased that you enjoyed your experience with us and hope to welcome you back soon!

4/10 - 별로예요

Caroline

단체 여행, 연인과의 여행
별로예요: 직원 및 서비스
The hotel and especially the rooms are very basic. Not as pictured. The room is furnished very minimal and the carpets seem old and dirty. The hotel is situated in an area with a lot of homeless people. And the staff at the check out could have been more friendly.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
Greetings Caroline,Thank you for taking the time to leave feedback on your stay. I am very sorry to hear you did not enjoy your stay. This is not typical experience our guests report, and I apologize your stay felt short. I do hope we see you again in the future for a better experience. Safe travels!

6/10 - 괜찮아요

Charlotte

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
Thank you for your feedback.Safe travels!

6/10 - 괜찮아요

Melissa

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Good value but very average stay. Had a few problems with our first few rooms (toilet leaking, strong cigarette smells, major stains on carpets, toilet not flushing correctly) and had to move rooms a few times until we got one that was OK. Hotel staff was very kind with helping us move to a different room to stay in. Overall it was good value (our reservation also included free parking) but definitely not my favorite stay in the city.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
Hello Melissa,Thank you for taking the time to leave a review. We do hope to see you again next time your travels bring you to San Francisco. Be well,

8/10 - 좋아요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was hoping it would be cleaner. Carpet was stained in several places and the remote had stuff (possibly food) encrusted onto the buttons. But the staff was nice and helpful. The area felt safe as well.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
Greetings Shannon,Thank you so much for taking the time to leave a review! we are pleased to hear that you enjoyed your stay with us! take care!

2/10 - 너무 별로예요

Robert

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were an absolute disaster, stain carpets, mold all over the bathrooms, because of poor ventilation, and generally not clean
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
Greetings Robert,Thank you for taking the time to leave feedback on your stay. I am very sorry to hear you did not enjoy your stay. This is not typical experience our guests report, and I apologize your stay felt short. I do hope we see you again in the future for a better experience. Safe travels!

10/10 - 훌륭해요

Rob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 15일
Greetings Rob,Thank you so much for taking the time to leave a review! we are pleased to hear that you enjoyed your stay with us! take care!

6/10 - 괜찮아요

Brandon

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Apart from a poor checkin experience (didn’t talk much and swiped my credit card without telling me what I’m being charge or about incidentals) my room was next to the elevators and they need to be greased badly. It was so noisy that I had to sleep with the TV on. Getting comfortable after dinner and drinks, we had to leave the room and go down flights of stairs to evacuate the building and stand in the cold and rain while the fire department inspected. I did not enjoy this stay. I most likely won’t be returning to this hotel.
2024년 4월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for taking the time review you experience. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you should you find yourself in the area again.

6/10 - 괜찮아요

Angela 님, Stockton

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for your feedback! we wish you safe travels ahead!

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Glad you enjoyed your stay! Hope to do it all again.

2/10 - 너무 별로예요

Bijal 님, Sayreville

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 - 너무 별로예요

al

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There’s homeless filled in the area. The carpet is full of stains and the walls aren’t clean.
2024년 4월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 - 너무 별로예요

Nathan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Downstairs looks fancy but our room was dirty, had dog pee by the AC, small things were breaking. Our truck didn’t fit in the parking garage so we had to park across the street in a different parking garage. This hotel was also in the hood! Scared it’s going to get broken into overnight.
2024년 4월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

8/10 - 좋아요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great but was super confused when I wake up to someone opening my door while I’m sleeping and closing it after I said “hello?!?” But besides that the hotel was super clean and staff was super amazing. Definitely recommend
2024년 3월에 2박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 - 너무 별로예요

Albert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

6/10 - 괜찮아요

Bin

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The sink was half clogged and the water drained very slowly . We have to turn off the water faucet after a few minutes for draining . The toilet had non-flushed tissue. Disappointed for this price. I paid $468 for two nights including $56 parking.
2024년 3월에 2박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

6/10 - 괜찮아요

Kimberly

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It was OK. The neighborhood is pretty crappy and the hotel has no amenities and probably needs new carpet. It’s just a weird place.
2024년 3월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

10/10 - 훌륭해요

Vanessa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved how the staff were so friendly!
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for your feedback! we wish you safe travels ahead!

8/10 - 좋아요

Dennis

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for your feedback! we wish you safe travels ahead!

2/10 - 너무 별로예요

Lai fong

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for your feedback! we wish you safe travels ahead!

2/10 - 너무 별로예요

S

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for your feedback! we wish you safe travels ahead!

8/10 - 좋아요

Punam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was within walking distance to the place my conference was held - California Institute of Integral Studies.
2024년 2월에 6박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 3월 13일
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco

10/10 - 훌륭해요

Jose

2024년 3월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Glad you enjoyed your stay! Hope to do it all again.

10/10 - 훌륭해요

Hardy

2024년 3월에 2박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 4월 14일
Thank you for your feedback! we wish you safe travels ahead!

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 3월 7일
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco

4/10 - 별로예요

rosaura

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 3월 7일
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was pleased with my stay. Had a minor issue with the heater but maintenance came and took care of it in a timely manner and was very nice about it.
2024년 3월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 3월 7일
Glad to see all wrongs were righted in a timely manner for you Joseph. Please think of us should you be in the area again.

4/10 - 별로예요

Andres

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 3월 7일
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

8/10 - 좋아요

Francisco

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for your feedback! we wish you safe travels ahead!

6/10 - 괜찮아요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Only one elevator was working, room was very basic with stains on the carpet, a lot of things were out of order (ice machine, vending machines, elevators)
2024년 3월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 3월 7일
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

10/10 - 훌륭해요

DOMINIQUE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was nice. More working elevators would be great but the rooms were clean and the city view was great. Front desk staff was extremely helpful. There were some sketchiness going on outside so maybe onsite security would help with that.
2024년 3월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 3월 7일
Glad you enjoyed your stay Dominique. Please think of us again should you be in our neighborhood again.

8/10 - 좋아요

Tammy

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for your feedback! we wish you safe travels ahead!

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jacob Greathouse 님, 2024년 3월 7일
Glad you enjoyed your stay! Hope to do it all again.