2 개의 야외 수영장, 일광욕 의자

로열 솔라리스 로스 카보스 앤드 스파 - 비용 일체 포함 여행 후기

3.5 out of 5
로열 솔라리스 로스 카보스 앤드 스파 - 비용 일체 포함
Blvd San Jose Lote 10, Campo de Golf, San José del Cabo, BCS

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1641개 이용 후기 중 593개" "
평점 8 - 좋아요. 1641개 이용 후기 중 452개" "
평점 6 - 괜찮아요. 1641개 이용 후기 중 280개" "
평점 4 - 별로예요. 1641개 이용 후기 중 168개" "
평점 2 - 너무 별로예요. 1641개 이용 후기 중 148개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Elaine Arvi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful resort, stunning beach. Was a perfect place to stay with our 18 month old. Very family friendly and lots of activities for kids and adults. Would definitely return again!
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Samudi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parros was a good server, only his first week! Solid drinks. Easy vacay to sit and relax! Staff was friendly, lots of food options. Would recommend making a dinner resy early, they fill quick! And just walk to the street to get a taxi back to the airport, much cheaper. The one thing I wish they would change is the sellers on the beach are too close to the resort.
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

James 님, Denton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함

8/10 - 좋아요

BRENDA BERENICE GUTIERREZ

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo unico que no me gusto fue el tema de los restaurantes, jamas pude hacer reservacion Ame al persona, son suuuper amables
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Angela Christina

단체 여행
좋아요: 편의 시설/서비스
The resort was beautiful, the grounds were very well maintained.
2024년 5월에 7박 숙박함

8/10 - 좋아요

Valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Entertainment was very good. Swimming pool and beach area was very nice. Could use more umbrellas by the pool.
2024년 5월에 7박 숙박함

4/10 - 별로예요

Miriam

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
All drains in our room did not drain, the water in the shower became like a pool and the sink was the same. The jacuzzi was the most disappointing since it did not retain the water.
2024년 5월에 4박 숙박함

8/10 - 좋아요

Ting

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Location is good, but beach is not swimable. Staff are friendly and service is good. Shows are great and dancers are excellent. Negative side is that some of the public washrooms need to be cleaned more often, especially the ones outside, and lack of Asian choices in the buffet, and lack of coffee choices. Overall, it’s good and good kids area.
2024년 5월에 7박 숙박함

10/10 - 훌륭해요

Clare 님, Parma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pools for kids and adults! Food was great
2024년 5월에 1박 숙박함

8/10 - 좋아요

Craig 님, Tiny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were amazing. Booking again next year
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Liliana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff really enjoyed the day pass which allowed us to remain at the resort and continue to use the pools and get food and beverages after check out
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Beatriz

가족 여행
좋아요: 편의 시설/서비스
Siento que el ofrecer sus 5 restaurantes para poder reservar está demás ya que jamás pude concluir ninguna reservación en ninguno, siempre me marcaba lleno o cerrado!
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1)Would like to have Ubers allowed to pick you up at Resort instead of having to walk out of property for guests safety 2) shouldn’t need to make reservation for restaurants 3)when painting or moping maintained crew should be done early morning instead of afternoon when more busy - inconvenience to have bathrooms closed by pool because of painting !!!
2024년 5월에 4박 숙박함

8/10 - 좋아요

Michelle A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my time at the Royal Solaris.. the hotel was very pretty, my room was clean and the staff was excellent. Very attentive and willing to help. Great food choices. Breakfast was the best for me!
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Abby

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was slow. Not that clean
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Javier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Staff. They take care of you!! I will be back to Royal Solaris!!
2024년 5월에 5박 숙박함

8/10 - 좋아요

MONICA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La atención y el servicio de todo el personal fue excelente, tienen varias actividades y comida variada. Neymar nos trato con excelente atención haciendo mas amena la estancia 😀
2024년 5월에 6박 숙박함

10/10 - 훌륭해요

Piyush 님, San Diego

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent time out destination. Cruise like experience where you do not need to worry about anything.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Ludmila

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Kaushik 님, Saint Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Enrique Gutierrez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

MOISES ABRAHAN

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Muy buen servicio en todo excelente (solo en el Restaruant marco polo mesero racista como no soy americano no atendió rápido como alas otras personas americanas igual le dejé propina americana
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Alejandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
bien gracias
2024년 5월에 3박 숙박함
답변 제공: Gerencia General 님, 2024년 5월 6일
Estimado Alejandro,Estamos muy contentos de recibir sus comentarios positivos, en Royal Solaris Los Cabos trabajamos muy duro para tener todo perfecto para nuestros queridos huéspedes.Esperamos tener la oportunidad de servirle nuevamente en el futuro.Atentamente, Gerencia General.

6/10 - 괜찮아요

Alberto

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Waiters, cooks and bartenders great service. Our housekeeper only did the bed and never moped or anything else.
2024년 4월에 7박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Alberto,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

8/10 - 좋아요

Marcelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the resort itself was super pretty. lots of kids though. we wanted to go for events and enjoy the party scene but that was just not this place. if you want a fun, more laid back experience, i’d recommend this place!
2024년 4월에 7박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Marcelle,Dear Cynthia,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

8/10 - 좋아요

Koichi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ブュッフェの他にメキシコ、イタリア、オリエンタル料理店にあり、それぞれが美味しく楽しめました。
2024년 4월에 5박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
親愛なる光一さん、ロイヤル ソラリス ロス カボスでは、親愛なるお客様のためにすべてを完璧なものにするために一生懸命取り組んでいます。将来的にまたサービスを提供する機会があることを願っています。敬具、総務。

8/10 - 좋아요

Khoi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is wonderful. The place is safe. We just there’s more food choices at the buffet and dining options.
2024년 4월에 3박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Khoi,Dear Cynthia,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

4/10 - 별로예요

Carmen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Solo que no dejan fumar y se rigen por los canadienses y eso no está padre
2024년 4월에 3박 숙박함
답변 제공: Gerencia General 님, 2024년 5월 6일
Estimada Carmen,En Royal Solaris los Cabos trabajamos día a día para satisfacer las necesidades de nuestros queridos huéspedes, atenderemos sus peticiones para poder mejorar sus expectativas la próxima vez que nos visite,Atentamente, Gerencia General.

10/10 - 훌륭해요

Heather 님, victoria

좋아요: 청결 상태, 직원 및 서비스
Everyone was friendly and helpful.
2024년 4월에 8박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Heather,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

10/10 - 훌륭해요

EDUARDO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bien
2024년 4월에 3박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear EDUARDO,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

8/10 - 좋아요

Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were amazing and always went above and beyond. The fellas doing the DJing, and putting on the events were great. Maria was the best bartender by far!! Also gotta give credit to the omelette chef. She killed it every morning and made the best omelettes.
2024년 2월에 7박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Jordan,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

10/10 - 훌륭해요

Gloria

2024년 4월에 2박 숙박함

8/10 - 좋아요

Lisandra

연인과의 여행
좋아요: 직원 및 서비스
Staff is amazing. Breakfast buffet is good. Hotel needs a bit of upgrading but overall stay was good.
2024년 4월에 5박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Lisandra,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

4/10 - 별로예요

Lori

연인과의 여행
별로예요: 직원 및 서비스
Clean, decent food. Inconvenient customer service.
2024년 4월에 3박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Lori,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

10/10 - 훌륭해요

Stanley J. 님, Los Angeles

2024년 4월에 5박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Stanley J.We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

6/10 - 괜찮아요

Varsha

별로예요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Varsha,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good food. Please dont expect American type food. Remember your in Mexico. I saw a lot of negative posts on food and birds in the hotel. Yes the food is different, we enjoy it very much. Yes there are seaguls. I have birds in my own backyard when I bbq. So all and all a family friendly resort. If your looking for the big party. Go somewhere else. Adults and children type of hotel. Very clean. Great services. 4 ala cart options. Awesome staff. Live music in ala carts. Shows every night. Really enjoyed our experience. Parents looked after children very well. 30 min. walk to down. Do not swim in the sea. Go to designated beaches they are gorgeous. We will be going again. Oh ya they serve hard ice cream around the pool
2024년 4월에 7박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Kenneth,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

10/10 - 훌륭해요

larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kid friendly
2024년 4월에 3박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear larry,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Emily,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

8/10 - 좋아요

marisol

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
It was a very nice resort. Staff was friendly and polite, but the food was below average. So were the drinks. Watered down to the point you are just drinking fruits and water, not alcohol. We should’ve booked the activities out of the resort, because we then found out that the resort charged us way more and it was cheaper to book activities straight from the agency, Cabo adventures. The resort was overpriced on the activities.
2024년 4월에 4박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear marisol,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

6/10 - 괜찮아요

Maricela Mata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No poder nadar en la playa 😔
2024년 3월에 5박 숙박함
답변 제공: Gerencia General 님, 2024년 5월 6일
Estimada Maricela Mata,Lamentamos no haya podido nadar en la playa, son condiciones de la naturaleza ajenas a nosotros pero esperamos haya podido disfrutar de nuestras albercas y el servicio ofrecido por todo nuestro Staff,Esperamos vuelva pronto,Atentamente, Gerencia General.

8/10 - 좋아요

Mary 님, El Cajon

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful. So many beatiful plants and landscaping. Pools were nice although I was a little surprised that they allowed children at the swim up bar...like actually taking seats. I think other resorts considder that pool to be adult only. So there were times that we swam up and couldnt sit on the barstools because eight year olds were taking them. I didnt think the staff was nearly as friendly as other resorts I have stayed in....most of them walk by you and dont say a word. There were a few amazing employees....the 3 bartenders at the swim up pool were awesome....we had a waiter in the Mexican restaurant that went way beyond. Overall I would stay theree again
2024년 4월에 3박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Mary,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

10/10 - 훌륭해요

Rayna

2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a nice rustic Mexican vibe.
2024년 4월에 3박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Victor,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

4/10 - 별로예요

Ryan

단체 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The facility is old. The main foyer is beautiful, clean, updated but when you arrive in the rooms, it is dirty (hair and sand on the floor) and dark. The pool is okay but the tiles are grungy and some areas obviously needed repair. There was stool in the kids pool and the kids area smelled very strongly of urine. The food was hit or miss. One night was Mexican at the buffet and that was amazing! El pastor tacos made to order plus many other options. Like many other all inclusives, this resort reuses the food. So the morning after the Mexican night at the buffet, it was all Mexican breakfast food reused from the night before - not wasteful but other options would be nice. The breakfast omelets made to order were great but the rest of the breakfast was usually cold such as the waffles and pancakes. Sometimes there was bacon, sometimes not. The a la carte dinner reservation system is challenging, unless you are a member you basically won’t get a reso. The late night snack bar was a joke. Beef tacos, one salsa and some onions. Refused to add cheese or avocado. They told me I had to order room service to get those options which comes with a 6$ US cost… the drinks were made from crappy booze and you have to specifically request the name brands bottles on display. Overall it was fine but this is certainly not a 5 star hotel… I would say 2.5. For more than 400$ a night for my young family of 4, I would rather stay at a true 5 star hotel without the all inclusive option.
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Ryan,Thank you for reporting this issue. Please accept our sincerest apologies for your experience. I understand your frustration. We pride ourselves on offering the best possible guest experience and I regret that we did not achieve that on this occasion. We are going to take action on the matter so that these types of incidents do not happen again.We hope you come back soon so we can change your expectations,Sincerely, General Management.

10/10 - 훌륭해요

Marchell

2024년 4월에 6박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Marchell,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

10/10 - 훌륭해요

Kris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just an all around great time and experience
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Kris,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

6/10 - 괜찮아요

Priscilla 님, Rialto

2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Priscilla,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

10/10 - 훌륭해요

Efrain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Efrain,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
German from Trip Advisor misquoted the taxi to airport price, he told us $150USD when the tea price was $40USD. Room was clean, very cold refrigerator, great fruits. Food was good, A for the prehispánico and Michael Jackson show. The entertainment pool bar and waitress staff weee great. Clean towels and pool bar waitress were happy, funny and very good socially.
2024년 4월에 6박 숙박함
답변 제공: GENERAL MANAGEMENT 님, 2024년 5월 6일
Dear Brian,We are very happy to receive your excellent score, at Royal Solaris Los Cabos we work very hard to have everything perfect for our dear guests.We hope to have the opportunity to serve you again in the future.Sincerely, General Management.