숙박 시설 내 편의 시설/서비스

라 퀸타 인 & 스위트 바이 윈덤 프리몬트/실리콘 밸리 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 332개" "
평점 8 - 좋아요. 1005개 이용 후기 중 250개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 177개" "
평점 4 - 별로예요. 1005개 이용 후기 중 119개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 127개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

YOOYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5일 동안 잘 지냈습니다.
2023년 10월에 5박 숙박함

8/10 - 좋아요

YOUNG SU

2023년 2월에 2박 숙박함
답변 제공: DB 님, 2023년 2월 15일
Dear Young Su,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Fremont / Silicon Valley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Mia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It just outdated, the bathtub that was in our room had rust all over the tubs floor. Other than that, everything else was ok.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Alejandro

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 21일
Dear Alejandro ,Thank you for choosing to stay with us , we appreciate you taking the time to give us a positive feedback and we look forward to your next visit .Best Reema GM

8/10 - 좋아요

Yosup

좋아요: 청결 상태
Property condition got better. In the past, I found furniture and/or air con unit broken. Towels were not available etc. Got much better.
2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 21일
Dear Yosup ,Thank you for taking the time to review our Hotel , We appreciate that you notice we are trying to do better and keeping our service standards high. We look forward to welcoming you back Best Reema GM

4/10 - 별로예요

Zhaoan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Abraham

2024년 4월에 4박 숙박함
답변 제공: Reema 님, 2024년 4월 13일
Dear Abraham, Firstly let me thank you for choosing to stay with us . We appreciate your feedback and look forward to welcoming you back Sincerely Reema

10/10 - 훌륭해요

SANCHITA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the welcome greetings and the welcome bag. Also, it feels good to eat breakfast in the lounge.
2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 12일
Dear Sanchita , Firstly let me thank you for choosing to stay at La Quinta . We appreciate you taking the time to review our Hotel and look forward to welcoming you back.Best Reema

10/10 - 훌륭해요

Fear

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice customer service and well taken care of my reservation
2024년 3월에 2박 숙박함
답변 제공: Reema 님, 2024년 4월 11일
Dear Fear , Thank you so much for taking the time to give us a positive review, at La Quinta we try and keep our Hospitality standards high and we are elated that you noticed . We cant wait to welcome you back Sincerely Reema

8/10 - 좋아요

c

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds are nice and do not make noise. However, the carpet needs a thorough clean up.
2024년 4월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 11일
Dear C , Thank you so much for taking the time to review our Hotel , we appreciate your feedback and look forward to welcoming you back Best Reema

4/10 - 별로예요

Jayasimhan 님, Eden Prairie

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Breakfast was done by 8:20. When requested politely was denied to stock anything additional. Would rate 1 star but I am just too nice.
2024년 4월에 3박 숙박함
답변 제공: Reema 님, 2024년 4월 5일
Dear Jayasimhan,Thank you for taking the time to review our Hotel , we appreciate your feedback and look forward to your next visit . We usually have breakfast out till 9 AM Best Reema

8/10 - 좋아요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice facilities.
2024년 3월에 1박 숙박함
답변 제공: Reema 님, 2024년 4월 11일
Dear Steven , Thank you so much for giving us a positive review we appreciate you choosing to stay with us and look forward to welcome you back Best Reema

2/10 - 너무 별로예요

Mary

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DV incident in the hallway while I was there. No one at front desk answered calls. Room key was super problematic took many trys to work everytime. Ran out of soap and toilet paper, only given one small bar and one roll for 2 night stay. Breakfast left a lot to be desired. Front desk rarely had staff. Only pros were the cost and other than the DV incident relatively safe.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Jordan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pool and hut tub are disgusting, entire hotel is dated and in need of a face lift. Breakfast is toast and waffles, they were out of baglea and cream cheese for 6 days. Not even close to continental. Room catds go out every day, i stopped even bothering with them and just had managment make me new keys every time i left my room. Bed was alright, sheets were clean, but that was the only enjoyable part of my stay. Room service is every other day, but they only leave 1 towel
2024년 3월에 11박 숙박함
답변 제공: Reema 님, 2024년 3월 25일
Dear Jordan , Thank you so much for taking the time to review our Hotel , We appreciate your feedback .Our Pool and Hot Tub are seasonal and closed at the moment We will look into adding some seasonal fruits to breakfast as well . Thank you Reema GM

2/10 - 너무 별로예요

Tushar

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I need an alternative
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Fields

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Patricia

연인과의 여행
별로예요: 직원 및 서비스
Great location met our basic needs. The breakfast is basic. No daily housekeeping. Only upon request. Dog friendly facility. The room smelled of dog.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for a day stay
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Carl

연인과의 여행
좋아요: 직원 및 서비스
Our room was very quiet. Even being right next to the freeway the double windows worked great blocking the sound. It was nice to be able to open the windows to get a little fresh air. Many places you cannot do that. We were able to enjoy the hot tub even though most of the jets were not working which we were told of beforehand. The bed was super comfortable.We loved it! I thought the price was pretty good as well.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Anita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 2 nights.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Daisy

가족 여행
좋아요: 직원 및 서비스
Hallway looks dirty or worn out. Maybe it’s old. Room carpet needs deep cleaning or maybe needs replacement. Bathroom dink and tile has noticeable cracked . Elevator smells smoke as if someone is smoking . Outside looks nice .
2024년 3월에 1박 숙박함

8/10 - 좋아요

Darlene

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
The room was very nice but the house keeping was terrible
2024년 3월에 2박 숙박함
답변 제공: Reema 님, 2024년 3월 16일
Dear Darlene , Thank you so much for taking the time to review our Hotel , we appreciate your business and look forward to welcoming you back Best Reema

10/10 - 훌륭해요

Regina

2024년 3월에 9박 숙박함
답변 제공: Reema 님, 2024년 4월 5일
Dear Regina , Thank you for giving us a five star review at La Quinta our Staff works tirelessly to make the Guest experience great and Iam glad you enjoyed your stay with us Best Reema

8/10 - 좋아요

Theresa

좋아요: 청결 상태
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Jose

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great price. Bathroom could use a better cleaning. Had trouble getting back into the room at the end of the night, door key censor was having issues.
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 3월 13일
Dear Jose,Thank you so much for taking the time to review our Hotel . We appreciate your feedback and your comments will be shared with the team to help us do better . We look forward to welcoming you back Best Reema GM

2/10 - 너무 별로예요

Miriah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'll upload the photo when I make my Google review. I stayed in a suite my first night it was very basic to pay extra so my second night I change my room to a regular room. On my way to my room I noticed white patches in the carpets of the hallways and it smelled all throughout the halls (that should've been my first clue I'd have an issue.) After I finally got into my room and sanitized all the main areas as I was cleaning the bathroom I noticed medium size patch of black mold on the ceiling. I immediately gathered my belongings to check out. The person who checked me in seemed to be understanding and helped me with a quick checkout. However I don't understand how the hotel employees aren't aware of what's occuring at their hotel, I was a bit upset I wasted my time.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Cyla

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I loved my visit but the elevator broke the last 2 days and its hard going up and down 5 flights with a child
2024년 3월에 5박 숙박함
답변 제공: Reema 님, 2024년 3월 12일
Dear Cyla , Thank you so much for taking the time to review our Hotel , we appreciate you choosing to stay with us and look forward to welcoming you back Best Reema GM

8/10 - 좋아요

Binesh

Not Good
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 3월 12일
Dear Binesh , Thank you so much for taking the time to review our Hotel we appreciate your feedback and look forward to your next visit Best Reema GM

8/10 - 좋아요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is excellent... to eat you have to go out and it's not close
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rachelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy and quick
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nadine

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Only one toilet paper, loud noise from freeway traffic,phone in room for show only,shower was cold. No fruit at breakfast. Not too many choices for breakfast
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gemma

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very nice. The beds were firm and the room was clean. We were pleasantly surprised that there was a complementary breakfast (which consisted of bagels, oatmeal, coffee, bread for toast, and waffles). Only one elevator was operational during our stay and the hot water and wifi were out at various points during our 4 night stay but they fixed those issues. Overall, it was a good experience and I would definitely stay there again. It was worth it!
2024년 2월에 4박 숙박함
답변 제공: Reema 님, 2024년 3월 1일
Hey Gemma ,We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! At La Quinta we constantly strive to bring great service to our Guests and Iam happy you acknowledge this We look forward to improving our elevator over time and look forward to seeing you soon!Best WishesReema GM

6/10 - 괜찮아요

Giselle Mayte

No me han hecho la devolución del depósito y estuve hospedada en diciembre 🙁
2023년 12월에 4박 숙박함

8/10 - 좋아요

Javier

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was only a Towel at the restroom
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Rocio

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Raquel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love how the staff is very friendly, the room met all of my expectations. I was able to extend my stay with no problems. I definitely recommend this Hotel for future stays everything was just so Wonderful I had no problems at all.
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 3월 1일
Hey Rachel We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team!Thank you for choosing to stay with us !Best WishesReema

10/10 - 훌륭해요

Betfy

좋아요: 편의 시설/서비스
Estuvo bien muy agradable, solo un poco de ruido externo pero en general muy bien
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 2월 24일
Dear Betfy , Thank you so much for choosing to stay with us . We appreciate you taking the time to review our Hotel and look forward to welcoming you back .Best Regards Reema

10/10 - 훌륭해요

peter

좋아요: 직원 및 서비스, 편의 시설/서비스
Too noisy from outside freeway due to windows is not closed enough (broken).
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Mari-Lyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Reema 님, 2024년 2월 23일
Dear Mari Lyn , Thank you for choosing to stay with us and give us a review we appreciate your feedback and look forward to welcoming you once againBest Reema

2/10 - 너무 별로예요

Darlene

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a King suite here due to Expedia's endorsement of GOOD. We checked in and pulled the sofa sleeper out to find it crawling with bugs and covered in stains and bug feces. The sofa bed itself was completely broken. IT WAS DISGUSTING. I immediately reported to front desk where another patron was also reporting issues. We immediately checked into the suite at the Marriot next door which saved my vacation. DO NOT STAY HERE- IT WAS A NIGHTMARE!!
2024년 2월에 3박 숙박함

8/10 - 좋아요

VIOLETA

단체 여행
좋아요: 편의 시설/서비스
Quiet and clean
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

peter

좋아요: 편의 시설/서비스
Close to free way
2024년 2월에 2박 숙박함

8/10 - 좋아요

Huy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 2월 16일
Dear Huy , Thank you so much for taking the time to review our Hotel , we appreciate your feedback and look forward to your next visit Best Reema

10/10 - 훌륭해요

Ronald 님, Fremont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great stay. Pillows uncomfortable. No shampoo or conditioner in the containers in the shower.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Yanai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reemah the manager was very helpful friendly willing to help and very accommodating
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 2월 16일
Dear Yanai , we appreciate you choosing to stay with us and look forward to your next visit Best Reema

4/10 - 별로예요

jose

No room service
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Andy

2024년 2월에 4박 숙박함

10/10 - 훌륭해요

luis

좋아요: 청결 상태
2024년 2월에 1박 숙박함

4/10 - 별로예요

Ruben

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I stayed here twice. The second time will be my last. Staff are super nice. Helpful. Toilet seat kept moving, I asked maintenance to tighten the bolts (tried to do it myself but I couldn’t). They sent maintenance and got the job done. Had a roach in my room. Just one but ew! Vacuuming is not enough. Can see dirt and hair and other things near edges and under the beds. Please clean thoroughly.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Rachelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay is worth the $. Ambience around property is quiet, and safe.
2024년 2월에 1박 숙박함
답변 제공: Reema 님, 2024년 2월 6일
Dear Rachelle , Thank you so much for taking the time to review our Hotel we appreciate your feedback and look forward to your stay again .Best Reema