โI am proud to have such a wonderful hotel in my neighborhood. I stayed at several hotels because of the construction of the house, and staying at Hyatt Place was very special. I was very touched by the professional, kind, and caring Hyatt Place staff. I especially appreciated Lia Santos' kind service. I would highly recommend this place if anyone visits Pasadena in the future. The breakfast buffet is also great, and there are clean and wonderful swimming pools and gyms. I have to stay at the...
โI cannot say enough great things about my recent stay at the AC Hotel Pasadena, but what truly made the experience unforgettable was the outstanding customer service provided by Roman. From the moment I arrived, Roman went above and beyond to make me feel welcome and taken care of. His professionalism, attentiveness, and warm demeanor made all the difference โ if I could give 10 stars out of 10 for customer service, I absolutely would!
The room itself was breathtaking โ hands down the most...
โon the first day, I found someone's band-aid on the bed...the coffee maker was dirty. I never used it. And the bed was so flattened in the middle that my back hurt for the rest of my stay. โ
โOld house with poor maintenance. Wifi was good. But Requires serious cleaning of carpets and needs a working desk for each room. The too worn bathrobe should be removed.โ
